2017 TOYOTA PRIUS VIN: JTDKBRFU5H3056592

TBD
Condition
Starts
Damage
Collision
Title
Salvage

VIN JTDKBRFU5H3056592 Decoding Toyota Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

TOYOTA

Manufacturer Name

TOYOTA MOTOR NORTH AMERICA, INC

Model

PRIUS

Model Year

2017

Series

ZVW50L/ZVW51L

Trim

One/Two

Vehicle Type

PASSENGER CAR

Plant Country

JAPAN

Plant Company Name

Tsutsumi Plant, Toyota Motor Corp.

Plant State

AICHI

Note

Entertainment System: Entune Audio, 6.1-in. touch-screen display, AM/FM CD player, MP3/WMA playback capability, six speakers, auxiliary audio jack, USB 2.0 port with iPod connectivity and control, advanced voice recognition, 5 hands-free phone capability, phone book access and music streaming via Bluetooth wireless technology), Siri Eyes Free

Base Price ($)

23475.00

Body Class

Hatchback/Liftback/Notchback

Doors

5

Wheel Base Type

Standard

Track Width (inches)

60.2

Curb Weight (pounds)

3075

Wheel Base (inches) From

106.3

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

15

Wheel Size Rear (inches)

15

Entertainment System

CD + Stereo

Steering Location

Left-Hand Drive (LHD)

Number of Seats

5

Number of Seat Rows

2

Transmission Style

Continuously Variable Transmission (CVT)

Drive Type

FWD/Front-Wheel Drive

Axles

2

Brake System Description

Calipers / Front Vented Discs | Rear Solid Discs

Other Battery Info

Nickel-Metal Hydride (Ni-MH) | Lithium Ion (Li-ion)

EV Drive Unit

Dual Motor

Engine Number of Cylinders

4

Displacement (CC)

1800.0

Displacement (CI)

109.84273937051

Displacement (L)

1.8

Engine Model

2ZR-FXE,1NM

Engine Power (kW)

71.5872

Fuel Type - Primary

Gasoline

Engine Configuration

In-Line

Fuel Type - Secondary

Electric

Engine Brake (hp) From

96

Electrification Level

Strong HEV (Hybrid Electric Vehicle)

Other Engine Info

PORT

Top Speed (MPH)

84

Engine Manufacturer

Toyota

Seat Belt Type

Manual

Curtain Air Bag Locations

All Rows

Seat Cushion Air Bag Locations

Passenger Seat Only

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Auto-Reverse System for Windows and Sunroofs

Standard

Automatic Pedestrian Alerting Sound (for Hybrid and EV only)

Standard

Keyless Ignition

Standard

Adaptive Cruise Control (ACC)

Standard

Crash Imminent Braking (CIB)

Standard

Forward Collision Warning (FCW)

Standard

Lane Departure Warning (LDW)

Standard

Lane Keeping Assistance (LKA)

Standard

Backup Camera

Standard

Parking Assist

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Pedestrian Automatic Emergency Braking (PAEB)

Standard

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

Adaptive Driving Beam (ADB)

Standard

2017 TOYOTA PRIUS Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
10.7%

2017 TOYOTA PRIUS Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger, Rear Seat

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Seat Pan Air Bags
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN JTDKBRFU5H3056592

Components: SERVICE BRAKES

November 27, 2019
NHTSA ID Number: 11364676
Consumer Location: NASSAU, NY
VIN: JTDKBRFU5H3****

Summary of Complaint

MY 2 YEAR CHECK UP W/14,932 MILES I WAS ADVISED MY FRONT ROTORS NEED TO BE REPLACED DUE TO POOR PAD CONTACT AND REAR ROTORS ARE GROOVED HEAVILY AND NEED TO BE REPLACED AS WELL. I WAS SHOCKED. I DID NOT HAVE REPLACED . MECHANIC SAID WILL NOT PASS INSPECTION. IS THERE A RECALL? WHAT IS GOING ON W/TOYOTA PRIUS BRAKES. AM AFRAID TO DRIVE CAR AND CAN'T AFFORD TO REPLACE ROTORS EVERY 15,000 MILES.

Components: ENGINE

March 15, 2019
NHTSA ID Number: 11186987
Consumer Location: MOUNT RAINIER, MD
VIN: JTDKBRFU5H3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V579000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA CERTIFIED AT CAPITAL PLAZA (6100 ANNAPOLIS RD, LANDOVER, MD 20784, (301) 772-6900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

March 01, 2017
NHTSA ID Number: 11015195
Consumer Location: MEDINA, OH
VIN: JTDKBRFU5H3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT HE HAD AN AUTO POWER START FOB, BUT IT WAS NOT AROUND THE KEY FOB. IN ADDITION, A HEADLIGHT WARNING SENSOR ILLUMINATED THAT ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRUNSWICK AUTO MART, 3031 CENTER RD, BRUNSWICK, OH, 44212). THE DEALER REPLACED THE PASSENGER SIDE HEADLIGHT SYSTEM AND SENSOR. THE HEADLIGHT WAS REPAIRED. THE CONTACT MENTIONED THE VEHICLE ENGAGING INDEPENDENTLY TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY STATED THAT THEY WOULD DOCUMENT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. ...UPDATED 09/21/17 *BF UPDATED 9/22/2017*JS UPDATED 09/25/2017*JS ***UPDATED 09/26/17*LJ *JS

Components: VISIBILITY/WIPER

June 25, 2021
NHTSA ID Number: 11423594
Consumer Location: KNOXVILLE, TN
VIN: JTDKARFU7H3****

Summary of Complaint

Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running.

Components: VEHICLE SPEED CONTROL UNKNOWN OR OTHER

June 05, 2021
NHTSA ID Number: 11421482
Consumer Location: WILMINGTON, DE
VIN: JTDKBRFUXH3****

Summary of Complaint

For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.

Components: FUEL/PROPULSION SYSTEM

May 05, 2021
NHTSA ID Number: 11415656
Consumer Location: CHANDLER, AZ
VIN: JTDKBRFU0H3****

Summary of Complaint

THE VEHICLE WAS RUNNING AND STOPPED AT A STOP LIGHT. WHEN ACCELERATING TO PROCEED FROM THE STOP LIGHT THE VEHICLE WOULD BARELY ACCELERATE NO MATTER HOW FAR WE PRESSED THE GAS PEDAL DOWN. THE ENGINE WAS NOT REVVING FASTER IT JUST APPEARED TO STAY IN EV MODE WITH VERY LITTLE ACCELERATION. FINALLY AFTER ABOUT 5-10 SECONDS THE CAR STARTS ACCELERATING. WE ARE VERY CONCERNED THAT IF THIS OCCURS AT A TURN ONTO A BUSY ROAD WE COULD BE IN A POSITION WHERE WE ARE STUCK IN THE MIDDLE OF ONCOMING CROSS TRAFFIC. THIS IS VERY INTERMITTENT, MAYBE ONCE OR TWICE PER SUMMER (USUALLY IN THE HOTTER TIMES OF THE YEAR). WE'VE HAD THE CAR AT THE DEALERSHIP AND BOTH TIMES THEY HAVE SAID THEY FOUND NO PROBLEM. SEARCHING ON THE INTERNET THIS SOUNDS LIKE TSB-0241-17, WHICH I HAVE SHARED WITH THE DEALER BUT BOTH TIMES THEY HAVE INDICATED THEY SEE NO SIGN OFF A PROBLEM.

Components: VISIBILITY/WIPER

March 29, 2021
NHTSA ID Number: 11406529
Consumer Location: HENDERSON, NV
VIN: JTDKARFU1H3****

Summary of Complaint

MY WINDSHIELD CRACKED FOR NO REASON, WHILE IT WAS PARKED. THIS IS THE SECOND CRACK I GOTTEN ON MY WINDSHIELD FROM OWNING IT FOR 2 YEARS. THIS IS HIGHLY UNUSUAL, I DON'T DRIVE MY CAR VERY FAR, AND IT HAPPENED WHILE IT WAS PARKED.

Components: ELECTRICAL SYSTEM SEAT BELTS SEATS

October 18, 2017
NHTSA ID Number: 11319903
Consumer Location: TEMPE, AZ
VIN: JTDKARFU5H3****

Summary of Complaint

EVEN THOUGH THIS VEHICLE HAS NOTHING TO DO WITH THIS CASE, I CONSIDER THAT IT IS VERY RELEVANT THAT I EXPRESS MY CONCERNS WITH THIS VEHICLE DUE TO THE FACT THAT I TRADED IN MY 2015 TOYOTA PRIUS FOR A VEHICLE THAT PROVIDED AN UNSAFE DRIVING EXPERIENCE TO MY FAMILY WHICH WAS THE 2017 TOYOTA PRIUS WITH VIN NUMBER [XXX] AFTER TAKING IT TO THREE DIFFERENT TOYOTA DEALERSHIPS TO BE EVALUATED BY TWO DIFFERENT TOYOTA FIELD INSPECTORS FROM TOYOTA HEADQUARTERS, TOYOTA MOTOR VEHICLES MADE THE CHOICE NOT TO LISTEN TO OUR CONCERNS AND REJECTED TO TAKE RESPONSIBILITY PROVIDING ME A SAFETY HAZARD PRODUCT IN ORDER TO AVOID LEMON LAW AND/OR MAKE ME AWARE OF THE HIGH LEVELS OF EMF THAT THE VEHICLE HAD. ON APRIL 18 2019, WE NEVER WERE TOLD BY THE SECOND FIELD INSPECTOR SENT BY TOYOTA HEADQUARTERS THE RESULTS OF HIS FINDINGS. BIG TWO TOYOTA TOOK ADVANTAGE OF THE SITUATION AND CONVINCED US TO TRADE IN THIS VEHICLE FOR A NEW 2019 TOYOTA SIENNA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: STEERING

February 05, 2020
NHTSA ID Number: 11307284
Consumer Location: LANCASTER, PA
VIN: JTDKARFU9H3****

Summary of Complaint

THE COVERING ON THE STEERING WHEEL AT THE HAND LOCATIONS HAS EXCESSIVE WEAR AND THE PLASTIC IS ROUGH ON SKIN. THE MANUFACTURE WILL NOT WARRANTY THE STEERING WHEEL COVER BECAUSE OF BEING OUT OF WARRANTY I DO NOT FEEL THAT A STEERING WHEEL COVER SHOULD WEAR OFF IN LESS THAN TWO YEARS REGARDLESS OF MILEAGE WHICH IS CURRENTLY AT 139000 MILES.

Components: SERVICE BRAKES

November 19, 2019
NHTSA ID Number: 11302237
Consumer Location: OCEANSIDE, NY
VIN: JTDKBRFU2H3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 19 MPH AND APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO STOP AND THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT. A POLICE REPORT WAS NOT FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE MILLENIUM TOYOTA, 257 N FRANKLIN ST, HEMPSTEAD, NY 11550, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AN INSPECTOR WAS SENT OUT TO RETRIEVE INFORMATION FROM THE VEHICLE DATA RECORDER. THE CONCLUSION WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Components: ENGINE

August 01, 2019
NHTSA ID Number: 11287988
Consumer Location: SOUTH PASADENA, CA
VIN: JTDKBRFUXH3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONGO TOYOTA (3534 N PECK RD, EL MONTE, CA 91731, (855) 415-6497), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,825. THE VIN WAS NOT AVAILABLE.

Components: STEERING

November 13, 2019
NHTSA ID Number: 11282169
Consumer Location: Unknown
VIN: JTDKBRFU2H3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE TRAVELING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING ABILITY BECAME VERY DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DMARK TOYOTA (15933 N IDAHOCENTER BLVD, NAMPA, ID 83687) WHERE IT WAS DETERMINED THAT A SENSOR ON THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

August 28, 2019
NHTSA ID Number: 11279629
Consumer Location: ENCINITAS, CA
VIN: JTDKBRFU6H3****

Summary of Complaint

I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION). I DROVE UP AN INCLINE INTO THE "DRIVEWAY" OF THE HOLIDAY IN IN DOWNTOWN SAN DIEGO, PULLED UP INTO A SMALL CIRCULAR AREA/DRIVEWAY WHERE YOU CAN REGISTER FOR YOUR ROOM OR PICK UP OR DROP OFF PEOPLE. MY FOOT WAS ON THE BRAKE, I WAS STOPPING THE CAR TO PICK UP MY DAUGHTER AND HER BOYFRIEND. AND THE CAR TOOK OFF ON IT'S OWN. I TRIED DESPERATELY TO USE THE BRAKES, BUT THEY WOULDN'T WORK, SO I KEPT DRIVING AROUND THE CIRCULAR DRIVEWAY TO KEEP CONTROL OF THE CAR WHILE I KEPT TRYING TO STOP THE CAR TO NO AVAIL. THE CAR KEPT ACCELERATING AND SCREECHING AROUND THE DRIVEWAY AND THEN I FINALLY LOST CONTROL AND THE CAR HIT A WALL TO MY RIGHT, THEN MOVED A BIT FORWARD AND BUMPED INTO A CURB ON THE LEFT AND FINALLY STOPPED.MY OTHER DAUGHTER WAS IN THE PASSENGER SEAT.WE WERE BOTH TERRIFIED! I CONTACTED TOYOTA AND FROM THE TIME OF THE ACCIDENT (10/28/19) TO THE TIME I WAS ABLE TO TALK WITH A PERSON IN THEIR CLAIMS DEPT OR RATHER RECEIVE AN EMAIL RESPONSE, IT WAS 64 DAYS LATER (10/31/19). AND THAT IS ONLY BECAUSE I CALLED THEM. I TALKED TO SEVERAL CASE MANAGERS ON DIFFERENT DAYS WHO SEEMED UNHELPFUL UNTIL FINALLY ONE OF THEM GOT IN TOUCH WITH THE CLAIMS DEPARTMENT AND TOLD ME THEY WOULD CALL ME. TOYOTA WILL NOT TAKE ANY RESPONSIBILITY FOR THIS AND I AM REALLY UPSET THAT NOW I WILL HAVE AN ACCIDENT ON MY RECORD AND MY INSURANCE WILL INCREASE SIGNIFICANTLY FOR SOMETHING THAT ISN'T EVEN MY FAULT! I AM AN EXCELLENT DRIVER AND HAVE NEVER HAD AN ACCIDENT THAT WAS MY FAULT. I WAS ALERT AND COHERENT AS WAS OBVIOUS TO ALL OF THE PEOPLE I SPOKE TO DIRECTLY AFTER THE ACCIDENT. MY DAUGHTER, IN THE PASSENGER SEAT, WITNESSED ALL OF MY ATTEMPTS TO USE THE BRAKES TO STOP THE CAR.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

October 23, 2019
NHTSA ID Number: 11277105
Consumer Location: GRANADA HILLS, CA
VIN: JTDKARFP2H3****

Summary of Complaint

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB

Components: VISIBILITY/WIPER

September 26, 2019
NHTSA ID Number: 11269225
Consumer Location: MYRTLE BEACH, SC
VIN: JTDKARFU2H3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING ON THE HIGHWAY, THE WIPER BLADE ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE IN THE MIDDLE OF A RAIN STORM. THE CONTACT PULLED OVER, EXITED THE HIGHWAY, AND PURCHASED A NEW WIPER BLADE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO USE TOYOTA WIPER BLADES EVEN THOUGH THE CONTACT DID NOT KNOW WHERE THEY COULD BE PURCHASED. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE BLADES DETACHED AND THE BLADES WERE CURRENTLY ZIP TIED TO ASSURE THEY DID NOT DETACH. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.

Components: VISIBILITY/WIPER

July 23, 2019
NHTSA ID Number: 11253048
Consumer Location: ENCINITAS, CA
VIN: JTDKARFU2H3****

Summary of Complaint

CAR WAS PARKED IN PARKING LOT IN 100 DEGREE TEMPERATURE. WINDSHIELD HAD NO DAMAGE WHATSOEVER. RETURNED TO CAR 4 HOURS LATER. TWO AND ONE-HALF FOOT CRACK, ORIGINATING IN BOTTOM DRIVER'S SIDE CORNER OF WINDSHIELD, APPEARED. NO CHIPS WERE PRESENT. DUE TO THE CRACK, VISIBILITY THROUGH THE WINDSHIELD IS COMPROMISED AND POSES A SAFETY RISK.

Components: AIR BAGS

January 04, 2019
NHTSA ID Number: 11244699
Consumer Location: GROSSE POINTE PARK, MI
VIN: JTDKARFU8H3****

Summary of Complaint

MY VEHICLE WAS REAR-ENDED AND SHOVED INTO A THIRD VEHICLE. WE WERE ON AN INTERSTATE HIGHWAY WITH WET PAVEMENT, AND TRAFFIC WAS SLOWING. WE WERE TRAVELING STRAIGHT. THE AIRBAGS DID NOT DEPLOY, AND MY WIFE, BELTED IN THE FRONT PASSENGER SEAT, WAS TWISTED SIDEWAYS BY THE IMPACT. SHE EXPERIENCED A PELVIC FRACTURE AND AGGRAVATION OF HER ARTHRITIC LEFT HIP JOINT. WE BELIEVE THAT AIRBAG DEPLOYMENT WOULD HAVE PREVENTED THESE INJURIES. I HAVE ATTACHED THREE EVENT DATA FILES AND VEHICLE CONTROL HISTORY FILES. (I CAN'T SEE IF ALL THREE ARE ATTACHED.)

Components: UNKNOWN OR OTHER SERVICE BRAKES ENGINE

July 24, 2019
NHTSA ID Number: 11234809
Consumer Location: SEWELL, NJ
VIN: JTDKARFP8H3****

Summary of Complaint

THIS IS FOR 2017 TOYOTA PRIUS PRIME, BUT THERE IS NO OPTION. WHILE TAKING MY KID TO ENROLL IN SWIMMING CLASS, WHILE TAKING TURN INTO THE FACILITY THE BRAKES STOPPED WORKING AND THE CAR WOULDN'T STOP, SOME HOW I DROVE INTO PARKING LOT (I AM NOT SURE HOW I DID IT IN THAT TENSE SITUATION) NONE OF THE BUTTONS WERE WORKING, THE CAR WAS BEEPING SHOWING EVERY THING FAILED AND BY GODS GRACE THE HAND BRAKE WORKED AND FINALLY THE CAR STOPPED. NOW I AM SCARED AS THIS HAPPENED WITH MY KID IN THE CAR. I NEED HELP AND I DON'T WANT TO DRIVE THIS CAR AGAIN AND I TOWED IT TO THE TOYOTA DEALER. AFTER EXITING I CALMED DOWN A LITTLE BIT CALLED MY HUSBAND AND HE RECORDED THE ERRORS AND THE SOUNDS. I THOUGHT THE CAR WAS GOING TO BLOW UP.

Components: UNKNOWN OR OTHER

July 23, 2019
NHTSA ID Number: 11234908
Consumer Location: LAKE HAVASU CITY, AZ
VIN: JTDKBRFU8G3****

Summary of Complaint

I PULLED UP TO THE STOP SIGN, THEN PROCEEDED TO GO AND I HAD NO POWER. I SAT THERE FOR 10-15 SECONDS BEFORE THE ACCELERATOR KICKED IN. IT SHOOK ME UP. I PROCEEDED ON AND THEN IT AGAIN HAPPENED. I WAS SITTING AT A RED LIGHT AT A BUSY INTERSECTION AND WHEN THE LIGHT GREEN I HAD NO ACCELERATION POWER AT ALL. PEOPLE WERE HONKING AND YELLING AT ME. IT WAS VERY SCARY. AFTER WHAT SEEMED TO BE AN ETERNITY, THE ACCELERATOR KICKED IN AND I WAS ABLE TO PROCEED. I HAD IT TOWED TO TOYOTA DEALER, THEY SAID THEY COULDN'T FIND ANYTHING WRONG. PLEASE PLEASE PLEASE HELP.

Components: SERVICE BRAKES

June 01, 2019
NHTSA ID Number: 11229027
Consumer Location: ARLINGTON HEIGHTS, IL
VIN: JTDKARFU6H3****

Summary of Complaint

SINCE PURCHASING THE VEHICLE IN OCTOBER, 2017, I HAVE HAD INTERMITTENT OCCURRENCES WHERE THE BRAKES FEEL LIKE THEY SLIP WHEN COMING TO A STOP. IT HAS HAPPENED IN ALL WEATHER CONDITIONS, (BUT MOSTLY WHEN WET), AND AT ALL SPEEDS. I CAN GO WEEKS WITHOUT AN OCCURRENCE, AND THEN IT CAN HAPPEN SEVERAL TIMES IN A WEEK. IT SEEMS TO BE COMPLETELY RANDOM. I HAVE BEEN TO TWO DEALERSHIPS, AND FINALLY WAS ABLE TO DRIVE WITH A TECH WHO FELT THE "SLIPPAGE". THEY KEPT THE CAR FOR A FEW DAYS AND TOLD ME THEY TALKED TO CORPORATE AND THAT A BUMP IN THE ROAD TRIGGERS AN ABS SENSOR TO FIRE, CAUSING THE ABS TO KICK IN. THEY ALSO TOLD ME TIRE PRESSURE MIGHT AFFECT IT. NONE OF THIS SITS RIGHT WITH ME BECAUSE IT CONTINUES TO HAPPEN. I HAVE EXPERIENCED DRIVING A CAR WHEN ABS KICKS IN, AND THIS IS NOT THE SENSATION I AM GETTING IN THE PRIUS. "SLIPPING" IS THE BEST ADJECTIVE I HAVE TO EXPLAIN WHAT IT FEELS LIKE, AND WHEN IT HAPPENS IT IS TERRIFYING. THE LAST TIME I TOOK THE CAR IN TO HAVE THEM LOOK AT THE BRAKES AGAIN, I WAS TOLD THAT SINCE CORPORATE HAD BEEN CONTACTED PREVIOUSLY, THEY WOULD HAVE TO GO BACK TO THEM. THEY DIDN'T KEEP THE CAR, AND TOLD ME THEY WOULD CALL ME BACK WHEN THE CORPORATE REP WOULD BE THERE SO HE COULD DRIVE WITH ME. THAT WAS A FEW WEEKS AGO, AND THEY HAVEN'T CALLED BACK, OR RETURNED MY CALL. AT THIS POINT, I FEEL LIKE TOYOTA IS HIDING SOMETHING FROM ME AND I HAVE LOST ALL TRUST IN THE BRAND. I FEEL LIKE I AM DRIVING AN UNSAFE CAR AND TOYOTA IS IGNORING EVERYTHING I AM SAYING TO THEM.

Components: VEHICLE SPEED CONTROL

August 05, 2018
NHTSA ID Number: 11220120
Consumer Location: SONORA, CA
VIN: ****

Summary of Complaint

2017 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE ACCELERATED AND THE BRAKES WERE UNRESPONSIVE RESULTING IN A CRASH. THE CONSUMER WAS INJURED AND REQUIRED MEDICAL ATTENTION. *JS *JS

Components: STEERING

May 21, 2019
NHTSA ID Number: 11209120
Consumer Location: BOISE, ID
VIN: ****

Summary of Complaint

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT LOST CONTROL. AS A RESULT, THE VEHICLE CRASHED INTO A STORE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO EDMARK TOYOTA (LOCATED AT 15933 N IDAHO CENTER BLVD, NAMPA, ID 83687, (208) 468-8000) WHERE IT WAS BEING DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,300. THE VIN WAS NOT AVAILABLE.

Components: AIR BAGS STRUCTURE

January 04, 2019
NHTSA ID Number: 11203456
Consumer Location: GROSSE POINTE PARK, MI
VIN: JTDKARFU8H3****

Summary of Complaint

TAKATA RECALL POSSIBLY. WET PAVEMENT, TRAFFIC SLOWED ON INTERSTATE TO ABOUT 45 MPH, TAILGATING SMALL PICKUP HIT MY REAR CRUMPLE ZONE, SHOVED ME INTO A SMALL SUV THAT CRUSHED MY FRONT CRUMPLE ZONE. AIRBAGS DID NOT DEPLOY. NEITHER MY WIFE (FRONT SEAT PASSENGER) NOR I FELT ANY DISCOMFORT, BUT A FEW DAYS LATER SHE COMPLAINED ABOUT PAIN IN HER WAIST AREA. SHE WAS LATER DETERMINED TO HAVE A FRACTURED PELVIS AND A JOSTLED LEFT HIP JOINT.

Components: SERVICE BRAKES ENGINE FUEL/PROPULSION SYSTEM

March 27, 2019
NHTSA ID Number: 11192168
Consumer Location: NORTH POTOMAC, MD
VIN: JTDKARFU4H3****

Summary of Complaint

WHILE I AM SLOWING TO A STOP, A WARNING LIGHT COMES ON INDICATING THAT I AM PRESSING THE BRAKE AND THE ACCELERATOR AT THE SAME TIME. THIS IS NOT POSSIBLE. THE CAR DOES TRY TO MOVE FORWARD BUT PRESSURE ON THE BRAKE OVERCOMES THAT ISSUE. THIS HAS HAPPENED MULTIPLE TIMES (NOT EVERY TIME) BUT FORTUNATELY NO ACCIDENTS HAVE OCCURRED. THIS HAS ALSO NEVER HAPPENED WHEN I AM DRIVING AT HIGHWAY SPEED AND NEED TO BRAKE.

Components: EXTERIOR LIGHTING

February 17, 2017
NHTSA ID Number: 11185139
Consumer Location: SCOTTSDALE, AZ
VIN: JTDKARFU0H3****

Summary of Complaint

UNDER CERTAIN DAYTIME CONDITIONS THE DASHBOARD DISPLAY BECOMES TEMPORARILY UNREADABLE DUE TO PUPILLARY DELAY ADJUSTING TO UNILLUMINATED DASHBOARD DISPLAY OF SPEEDOMETER.THE DASHBOARD, BY DESIGN, IS NOT ILLUMINATED DURING DAYLIGHT. BECAUSE OF THIS, UNDER BRIGHT SUNNY CONDITIONS, WHEN THE DRIVER GLANCES AT THE SPEEDOMETER DISPLAY, HIS EYES CANNOT IMMEDIATELY ADJUST TO READ THE VEHICLE WITHOUT TAKING HIS EYES OFF THE ROAD AHEAD TO KNOW HIS SPEED.

Components: UNKNOWN OR OTHER ENGINE

October 04, 2018
NHTSA ID Number: 11173877
Consumer Location: RESTON, VA
VIN: JTDKN3DU2A0****

Summary of Complaint

THE INVOLVED VEHICLES WERE DESIGNED TO ENTER A FAILSAFE DRIVING MODE IN RESPONSE TO CERTAIN HYBRID SYSTEM FAULTS. TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH.

Components: STRUCTURE VEHICLE SPEED CONTROL

January 19, 2019
NHTSA ID Number: 11172085
Consumer Location: LOS ANGELES, CA
VIN: JTDKARFU2H3****

Summary of Complaint

WE WERE STOPPED AT A TRAFFIC SIGNAL GOING NORTH. WHEN THE LIGHT TURNED GREEN, THE CAR IN FRONT OF US STARTED TO GO AND ALL OF THE SUDDEN, OUR CAR WENT INTO RAPID ACCELERATION. WE COULD NOT STOP THE CAR. IT CRASHED INTO THE CAR IN FRONT OF US. WE TRIED JAMMING ON THE BREAKS AND TURNING OFF THE IGNITION, BUT COULD NOT GET CONTROL. BECAUSE WE WERE HEADING UPHILL, THE CAR FINALLY CAME TO A STOP. WE WERE ON A CITY STREET AT A STOP SIGNAL.

Components: ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL SERVICE BRAKES

January 18, 2019
NHTSA ID Number: 11170968
Consumer Location: TENINO, WA
VIN: ****

Summary of Complaint

WHEN DRIVING ON THE HIGHWAY DURING RAIN THE ADAPTIVE CRUISE CONTROL SPONTANEOUSLY STOPS AND LASHES ON THE DASH DISPLAY THAT IT IS NO LONGER SET, THE CAR DECELERATES RAPIDLY, LEAVING THE DRIVER SCRAMBLING TO DETERMINE WHAT HAS HAPPENED. THE SYSTEMS INVOLVED ARE THE ADAPTIVE CRUISE CONTROL AND "TOYOTA SAFETY SENSE."

Components: FUEL/PROPULSION SYSTEM

December 07, 2018
NHTSA ID Number: 11156794
Consumer Location: STAMFORD, CT
VIN: JTDKARFU4H3****

Summary of Complaint

UNABLE TO FILL GAS TANK. VAPOR-CONTAINMENT VALVE ENGAGES DURING REFUELLING, CAUSING FUEL TO SPILL TO GROUND AND UNABLE TO FILL MORE THAT ONE-HALF GALLON OF FUEL. SEE ALSO: HTTPS://PRIUSCHAT.COM/THREADS/INTERESTING-FUEL-ISSUE-2016-THREE-TOURING-OVERFLOWING.173660/ (SEARCH FOR "OVERFLOW" - YOU WILL SEE THAT THIS IS A COMMON PROBLEM)

Components: STEERING VEHICLE SPEED CONTROL

November 20, 2018
NHTSA ID Number: 11155825
Consumer Location: MURFREESBORO, TN
VIN: JTDKARFP9H3****

Summary of Complaint

CAR WAS ON 2 LANE BLACKTOP IN 40 MPH ZONE DRIVING APX 35 MPH, A FEMALE, RESPONSIBLE OWNER/DRIVER AGE 79 WAS DRIVING WHEN SUDDENLY,WITHOUT ANY WARNING,COMES TO NEAR HALT IN ROAD AND PULLS/HARD TO RIGHT HAND SIDE OF SHOULDER OFF THE ROAD. DRIVER HAD NO CONTROL OVER DIRECTION OR SPEED BEFORE FINALLY ABLE TO STOP CAR ON TOP OF DITCH. DRIVER WAS ABLE TO GET CAR TO STALL/STOP ENGINE BEFORE REACHING DITCH AND POSSIBLY A TURNOVER. DRIVER HAD NEVER BEEN SO FEARFUL IN HER LIFE,HAD SHE BEEN UNABLE TO STOP CAR IT WOULD HAVE DRIVEN HER OVER.REPORTED SITUATION TO LOCAL TOYOTA DEALERSHIP AND THEY STATED THEY COULD NOT;T FIND ANYTHING WRONG WITH CAR SENDING DRIVER BACK OUT ON ROAD WITH CAR, THIS IS VERY SERIOUS SITUATION. THANKFUL SHE WAS ON SMALL COUNTRY IOAD AND NOT ON BUSY HWY OR THIS CAR WOULD HAVE "PULLED/LEAD" HER INTO OTHER TRAFFIC, OR WORSE, A SIDEWALK FULL OF PEOPLE AND OR CHILDREN. SHE HAD NO CONTROL OF CAR FOR WHAT SEEMED LIKE A FULL MINUTE OR MORE

Components: STEERING

August 10, 2018
NHTSA ID Number: 11144823
Consumer Location: LANCASTER, CA
VIN: JTDKARFP0H3****

Summary of Complaint

VEHICLE'S STEERING WHEEL BEGAN PEELING AT (12 O' CLOCK LOCATION). THE CAR HAS BEEN PARKED ON THE STREET AND GARAGED (NORMAL EXPOSURE TO SUN). FIRST, IT BEGAN TO BUBBLE AND THEN IT PEELED UNTIL NOW REACHING A3 INCHES WIDE.

Components: VEHICLE SPEED CONTROL

July 08, 2011
NHTSA ID Number: 11141907
Consumer Location: SAN FRANCISCO, CA
VIN: JTDKARFP0H3****

Summary of Complaint

THE ADAPTIVE CRUISE CONTROL IN THIS VEHICLE HAS SEVERAL OPERATIONAL ISSUES (PROGRAMMING BUGS OR DEFECTS) WHICH ARE POTENTIALLY EXTREMELY HAZARDOUS. PERHAPS THE MOST POTENTIALLY DANGEROUS BEHAVIOR OF THE SYSTEM IS AS FOLLOWS: - WHEN USING ADAPTIVE CRUISE CONTROL, THE SYSTEM AUTOMATICALLY ACCELERATES AND APPLIES BRAKING FORCE TO STAY A SET DISTANCE (ONE OF THREE DISTANCES) FROM THE NEAREST PRECEDING VEHICLE. - WHEN THE NEAREST PRECEDING VEHICLE CHANGES LANES, THE SYSTEM CAN BECOME CONFUSED, DISPLAY "NO PRECEDING VEHICLE" AND DISENGAGE. - THIS BEHAVIOR CAN BE DANGEROUS OR LIFE-THREATENING IN SOME CASES, WHICH I'VE EXPERIENCED SEVERAL TIMES: WHAT HAPPENED: - HIGHWAY DRIVING AT 65MPH, USING ADAPTIVE CRUISE CONTROL AND FOLLOWING ANOTHER VEHICLE. - WE APPROACH AN AREA OF CONGESTION OR STOPPED VEHICLES (A TRAFFIC JAM). - THE PRECEDING VEHICLE BEGINS QUICK DECELERATION IN ORDER TO AVOID REAR-ENDING THE VEHICLE IN FRONT OF IT. - MY ADAPTIVE CRUISE CONTROL ALSO APPLIES STRONG BRAKING TO MAINTAIN ITS PROGRAMMED DISTANCE - THE PRECEDING VEHICLE CHANGES LANES OUT OF MY LANE - MY ADAPTIVE CRUISE CONTROL DISPLAYS "NO PRECEDING VEHICLE" AND DISENGAGES, WHICH MEANS THAT IT STOPS BRAKING - MY CAR IS NOW FLYING INTO THE VEHICLE IN FRONT OF ME, GIVING ME ONLY A MOMENT TO REACT AND APPLY BRAKING. INSTEAD OF DISENGAGING DURING BRAKING, THE ADAPTIVE CRUISE CONTROL SHOULD CONTINUE BRAKING DOWN TO A SPEED OF 25MPH, WHICH IS THE MAXIMUM SPEED THAT TOYOTA'S SAFETY STOP OPERATES AT TO BRING A CAR TO A COMPLETE STOP. THE CURRENT BEHAVIOR OF THE SYSTEM HAS LED TO SEVERAL NEAR ACCIDENTS IN MY HIGHWAY DRIVING, AND IS UNDOUBTEDLY A DANGER TO ANYONE ELSE WHO USES A TOYOTA ADAPTIVE CRUISE CONTROL OF THIS MODEL ON THE HIGHWAY. I REPORTED THIS ISSUE TO TOYOTA LAST YEAR AND THEY SEEM UNINTERESTED IN FIXING IT, REFUSING EVEN TO CONVEY MY REPORT TO THEIR DEVELOPERS IN JAPAN.

Components: SEATS UNKNOWN OR OTHER

January 16, 2018
NHTSA ID Number: 11140067
Consumer Location: RANSON, WV
VIN: JTDKARFP7H3****

Summary of Complaint

HEAD RESTRAINT (HEAD REST). PUSHES HEAD FORWARD. CAUSES NECK/BACK DISCOMFORT. HEAD STRIKING HEAD RESTRAINT ON ROUGH ROAD FEELS LIKE A CONCUSSION! LONG DRIVES ARE MISERABLE. SEAT ADJUSTMENTS FAIL TO OVERCOME THE ISSUE. 5'3" WOMAN. I HAD A PRIUS 2006 AND IT WAS JUST FINE. THIS PRIUS SEAT IS SO UNCOMFORTABLE I MIGHT SELL IT.

Components: POWER TRAIN

October 04, 2018
NHTSA ID Number: 11138823
Consumer Location: RESEDA, CA
VIN: JTDKBRFU4H3****

Summary of Complaint

I WAS GOING TO MAKE A RIGHT TURN AND THE CAR WOULD NOT ACCELERATE RIGHT AWAY EVEN THOUGH IT WAS IN "D" MY HUSBAND SAID HE EXPERIENCED THE SAME THING TWICE WHILE DRIVING THIS CAR.

Components: ELECTRICAL SYSTEM WHEELS FUEL/PROPULSION SYSTEM

December 22, 2017
NHTSA ID Number: 11133438
Consumer Location: MILTON, GA
VIN: JTDKBRFU6H3****

Summary of Complaint

WHILE DRIVING ON I-75 THERE SEEMS TO BE A SPARK CAUSED FUEL TO LEAK AND BURN BACK TIRE AND THE TIRE ROLLED OFF THE FREEWAY PUTTING ALL THE FIVE PASSENGERS INTO A HAZARDOUS SITUATION ON THE I-75 FREEWAY. WE SMELLED SMELL OF TIRE AND GAS LEAK. FORTUNATELY, WE WERE ABLE TO PULL OFF THE FREEWAY. IT WAS REPORTED TO TOYOTA AND THEIR DEALERS MULTIPLE TIMES. NO ONE EVEN BOTHERED OR CONCERNED ABOUT THE ISSUE OR SAFETY OF PASSENGERS.

Components: AIR BAGS WHEELS

July 14, 2018
NHTSA ID Number: 11132444
Consumer Location: CLINTON, IA
VIN: JTDKARFP6H3****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE BODY DAMAGES WERE REPAIRED SO THAT THE VEHICLE COULD BE DRIVEN. THE VEHICLE WAS TAKEN TO KALISPELL TOYOTA (2845 U.S. 93 S, KALISPELL, MT 59901) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Components: VISIBILITY/WIPER

September 22, 2018
NHTSA ID Number: 11130795
Consumer Location: CHARLOTTESVILLE, VA
VIN: JTDKARFP8H3****

Summary of Complaint

WE PARKED THE CAR AND WENT FOR A HIKE. UPON RETURNING TO THE CAR, WE NOTICED A FOOT LONG CRACK HAD FORMED IN THE WINDSHIELD. IT DOES NOT APPEAR TO BE CONNECTED TO ANY CHIPS OR DAMAGE TO THE WINDSHIELD.

Components: SERVICE BRAKES

August 23, 2018
NHTSA ID Number: 11123162
Consumer Location: UNIVERSAL CITY, TX
VIN: JTDKB20U177****

Summary of Complaint

WHIRLING SOUND EMANATING FROM FRONT AREA... GOT PROGRESSIVELY WORSE. FINALLY TOOK TO DEALERSHIP, EVEN THOUGH NO WARNING LIGHTS, AND THEY INDICATED BRAKE ACTUATOR BAD, TO THE TUNE OF $3400. SO I GAVE MY OTHER PRIUS (06) TO MY DAUGHTER TO DRIVE AND SAME NOISE, SO NOW HAVE TWO FAIRLY YOUNG (FOR A TOYOTA) PAPERWEIGHTS, SINCE SERVICE MANAGER SAID UNSAFE TO DRIVE. COMPLAINED TO CORPORATE AND THEY SAID EXTENDED WARRANTY OUT OF TIME. THIS IN UNACCEPTABLE FOR THIS AGE OF CAR.

Components: VISIBILITY/WIPER

August 08, 2018
NHTSA ID Number: 11122418
Consumer Location: OCEANSIDE, CA
VIN: JTDKARFP7H3****

Summary of Complaint

SUMMARY: HAVE OWNED MY PRIUS PRIME FOR EIGHT MONTHS AND HAVE NEEDED TO REPAIR ONE WINDSHIELD CHIP, REPLACE MY WINDSHIELD ONCE, AND CURRENTLY HAVE ANOTHER CRACK THAT CANNOT BE REPAIRED. DETAILS: PURCHASED MY PRIUS PRIME DEC 10, 2017. ON DEC 20, 2017, GOT A CHIP IN MY WINDSHIELD WHILE DRIVING TO WORK ALONG THE LOCAL HIGHWAY AND WAS ABLE TO GET IT REPAIRED SAME-DAY. IN JUNE 2018, GOT ANOTHER CHIP IN MY WINDSHIELD AND THE CRACK SPREAD BEYOND REPAIR ALMOST IMMEDIATELY. STARTED THE PROCESS TO HAVE IT REPLACED AND IT TOOK APPROXIMATELY SIX WEEKS AND THREE APPOINTMENTS WITH SAFELITE BEFORE THEY HAD THE CORRECT WINDSHIELD WITH THE CORRECT PARTS. ACCORDING TO SAFELITE, TOYOTA HAD CHANGED THE DESIGN OF THE WINDSHIELD AND THE NEW DESIGN WAS ON BACKORDER. PAID MY $500 DEDUCTIBLE FOR THIS REPLACEMENT. ON AUGUST 8, 2018, JUST A FEW WEEKS AFTER REPLACING THE WINDSHIELD, I GOT ANOTHER CHIP THAT ALSO SPREAD BEYOND REPAIR IMMEDIATELY. AS OF THIS WRITING, I HAVE NOT YET REPLACED THE WINDSHIELD FOR THE SECOND TIME. AFTER DOING RESEARCH, I FOUND THERE IS A CLASS ACTION LAWSUIT, FILED IN MARCH 2018, RELATED TO THESE DEFECTIVE WINDSHIELDS. ATTACHED ARE RECEIPTS FROM SAFELITE SHOWING THE CHIP REPAIR, PAYMENT OF MY DEDUCTIBLE, AND PICTURES OF THE CURRENT CRACK.

Components: VISIBILITY/WIPER

August 06, 2018
NHTSA ID Number: 11121905
Consumer Location: ESCONDIDO, CA
VIN: JTDKBRFU2H3****

Summary of Complaint

WHILE DRIVING APPROXIMATELY 30 MPH ON A SURFACE STREET, I HEARD A LOUD NOISE AND A CRACK APPEARED AT THE RIGHT EDGE OF THE WINDSHIELD, ADVANCING LEFTWARD UP AND THEN ACROSS THE WINDSHIELD AND INTO MY LINE OF SIGHT IN THE DRIVER'S SEAT. I DID NOT SEE ANYTHING HIT THE WINDSHIELD AND HAVE NEVER HEARD A SOUND LIKE THAT IN NEARLY 50 YEARS OF DRIVING. AFTER RESEARCHING REPLACEMENT WINDSHIELDS, I DISCOVERED THAT THEY ARE BACK ORDERED BECAUSE SO MANY PRIUS OWNERS ARE HAVING TO REPLACE WINDSHIELDS. IN FACT, A CLASS ACTION LAWSUIT RELATED TO THESE DEFECTIVE WINDSHIELDS WAS FILED THIS MARCH. (SEE HTTPS://WWW.COURTHOUSENEWS.COM/WP-CONTENT/UPLOADS/2018/03/TOYOTA.CA_.PDF ) I AM NOW DRIVING WITH WHAT I FEAR IS A SAFETY HAZARD TO ME AND ANY PASSENGERS.

TOYOTA PRIUS Sold

toyota prius 2012 vin jtdkn3du6c5459386
2012 TOYOTA PRIUS Collision Unknown
JTDKN3DU6C5459386
toyota prius 2012 vin jtdkn3du0c5506296
2012 TOYOTA PRIUS Collision Unknown
JTDKN3DU0C5506296
toyota prius 2012 vin jtdkn3du3c5459085
2012 TOYOTA PRIUS Collision Run & Drive
JTDKN3DU3C5459085