2019 TOYOTA RAV4 VIN: 2T3H1RFV9KW036226

TBD
Condition
Unknown
Damage
Collision
Title
Clear

VIN 2T3H1RFV9KW036226 Decoding Toyota Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

TOYOTA

Manufacturer Name

TOYOTA MOTOR MANUFACTURING CANADA

Model

RAV4

Model Year

2019

Plant City

WOODSTOCK

Series

AXAA52L/AXAA54L/AXAH54L

Trim

LE

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

CANADA

Plant Company Name

Toyota Motor Manufacturing, Canada, Inc.

Plant State

ONTARIO

Series2

Wagon body style

Note

RAV4 LE - FWD (4X2)

Base Price ($)

25650.00

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

5

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Wheel Base (inches) From

105.90

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

17

Wheel Size Rear (inches)

17

Entertainment System

CD + Stereo

Steering Location

Left-Hand Drive (LHD)

Number of Seats

5

Number of Seat Rows

2

Transmission Style

Automatic

Transmission Speeds

8

Drive Type

4x2

Axles

2

Engine Number of Cylinders

4

Displacement (CC)

2487

Displacement (CI)

152

Displacement (L)

2.5

Engine Stroke Cycles

4

Engine Model

A25A-FKS

Engine Power (kW)

151.3771

Fuel Type - Primary

Gasoline

Valve Train Design

Dual Overhead Cam (DOHC)

Engine Configuration

In-Line

Engine Brake (hp) From

203

Other Engine Info

PORT+DIRECT

Engine Manufacturer

Toyota

Seat Belt Type

Manual

Curtain Air Bag Locations

All Rows

Seat Cushion Air Bag Locations

Passenger Seat Only

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Auto-Reverse System for Windows and Sunroofs

Standard

Adaptive Cruise Control (ACC)

Standard

Crash Imminent Braking (CIB)

Standard

Blind Spot Warning (BSW)

Optional

Forward Collision Warning (FCW)

Standard

Lane Departure Warning (LDW)

Standard

Lane Keeping Assistance (LKA)

Standard

Backup Camera

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Pedestrian Automatic Emergency Braking (PAEB)

Standard

Automatic Crash Notification (ACN) / Advanced Automatic Crash Notification (AACN)

Standard

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

2019 TOYOTA RAV4 Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
15.9%

2019 TOYOTA RAV4 Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger, Rear Seat

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Driver
Additional Air Bags Seat Pan Airbag
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 2T3H1RFV9KW036226

Components: UNKNOWN OR OTHER

December 20, 2019
NHTSA ID Number: 11290434
Consumer Location: RIPON, WI
VIN: 2T3H1RFV9KW****

Summary of Complaint

PCS DOES NOT WORK. DEALER TESTED IT WITH AN INSTRUMENT THAT CLAIMS IT IS OK. I RECHECKED IT 4 TIMES.IT IS DYSFUNCTIONAL. SINCE IT IS A BLIND SYSTEM I SUSPECT OTHERS MAY HAVE NON OPERATIONAL SYSTEMS WITHOUT REALIZING IT. OWNER MANUAL INSTRUCTS USERS NOT TO TRY TESTING'WHICH IS ACTUALLY VERY SIMPLE AT REASONABLY SLOW SPEED OF ABOUT 25 MPH. I EXPERIENCED NO SOUND OR VISUAL WARNINGS AND NO BRAKING DURING SEVERAL TRIALS.

Components: UNKNOWN OR OTHER

October 24, 2021
NHTSA ID Number: 11438051
Consumer Location: SOMERVILLE, MA
VIN: 2T3F1RFV6KW****

Summary of Complaint

I noticed water pooling on the driver side floor after it rained. I determined water was leaking in the drivers side window and streaming down to the floor and wetting the electrical components. An online search found others with a similar problem. It appears to stem from inadequate gaskets on the roof rails. All of my windows have water seeping in during rain. My concern is the electrical components getting wet. I found one example of corrosion that someone posted online.

Components: UNKNOWN OR OTHER

October 24, 2021
NHTSA ID Number: 11437983
Consumer Location: LARKSPUR, CA
VIN: Jtmn1rfv1kd****

Summary of Complaint

Standing water on plastic mat/ passenger-side footwell. Lifted matt up and carpet soaked. Visually and sopping wet to the touch. While driving noise continually of sloshing…. Sounds like water rolling back and forth under passenger seat. Heard Most when slowing or speeding up. Called toyota service departments and currently closed

Components: AIR BAGS STRUCTURE

October 01, 2021
NHTSA ID Number: 11437370
Consumer Location: BLAINE, WA
VIN: 2T3D1RFVXKW****

Summary of Complaint

Roof headliner leak due to poor design and/or water proofing materials on the clips of the roof top bar. This causes concerns about potential damage to the side air bags and electricals.

Components: STRUCTURE

May 01, 2021
NHTSA ID Number: 11436646
Consumer Location: NAPLES, FL
VIN: 2T3W1RFV6KW****

Summary of Complaint

The contact owns a 2019 Toyota RAV4. The contact stated that whenever it rained, water would enter the cabin of the vehicle. The contact was concerned that it might cause an electrical failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 37,000.

Components: AIR BAGS

June 10, 2021
NHTSA ID Number: 11435207
Consumer Location: AUSTIN, TX
VIN: 2T3H1RFV6KW****

Summary of Complaint

The roof rails allow water to enter the vehicle along the A pillar where the side curtain airbags and connectors reside. Moisture was found inside the connectors, which will lead to corrosion over time and would cause a failure of the airbags to deploy.

Components: AIR BAGS STRUCTURE

September 20, 2021
NHTSA ID Number: 11434196
Consumer Location: BRAZIL, IN
VIN: JTMP1RFV4KD****

Summary of Complaint

My RAV4 has factory roof rails and the seals on the rails for drivers and passengers sides have begun leaking which caused water to get inside the liner of the roof and travel down the a pillars to the side curtain airbags. I had the vehicle inspected at Toyota of Terre Haute Indiana. And they confirmed where the leak was at and stated that they have no reports of this issue happening. However there are a lot of people reporting the same issues online.

Components: SEATS

September 15, 2021
NHTSA ID Number: 11433190
Consumer Location: SLIDELL, LA
VIN: JTMY1RFV0KD****

Summary of Complaint

The contact owns a 2019 Toyota Rav4. The contact stated that while picking up her husband, upon sitting on the front passenger’s seat, he noticed that the seat was extremely hot. The contact stated that the heated seat feature was in the off position. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and the vehicle was being diagnosed while filing the complaint. The vehicle was not yet diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.

Components: SUSPENSION ELECTRICAL SYSTEM ENGINE

January 29, 2019
NHTSA ID Number: 11429299
Consumer Location: WEST SPRINGFIELD, MA
VIN: 2T3J1RFV3KW****

Summary of Complaint

The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.

Components: ELECTRICAL SYSTEM AIR BAGS STRUCTURE

August 15, 2021
NHTSA ID Number: 11429189
Consumer Location: SALISBURY, NC
VIN: 2T3W1rfv3kw****

Summary of Complaint

Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.

Components: ENGINE

August 09, 2021
NHTSA ID Number: 11428284
Consumer Location: HARRISON, NJ
VIN: 2T3H1RFVXKW****

Summary of Complaint

The eco boost made the engine to jump causing the engine Mount to loosing out

Components: AIR BAGS

August 07, 2021
NHTSA ID Number: 11428259
Consumer Location: WELLINGTON, FL
VIN: JTMW1RFV9KD****

Summary of Complaint

leak at junction of windshield and A-pillar. Potential damage to A-Pillar air bag

Components: STEERING

November 26, 2020
NHTSA ID Number: 11428020
Consumer Location: GREENEVILLE, TN
VIN: JTMN1RFV6KD****

Summary of Complaint

Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.

Components: UNKNOWN OR OTHER

July 23, 2021
NHTSA ID Number: 11427576
Consumer Location: TIMMONSVILLE, SC
VIN: Jtmc1rfv2kd****

Summary of Complaint

The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I’m not the only person to come forward with this however stated that being there isn’t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it’s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs . Please take this serious please

Components: UNKNOWN OR OTHER

July 30, 2021
NHTSA ID Number: 11427373
Consumer Location: KNOXVILLE, TN
VIN: 2T3J1RFVXKW****

Summary of Complaint

Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain.

Components: UNKNOWN OR OTHER FUEL/PROPULSION SYSTEM

July 26, 2021
NHTSA ID Number: 11426424
Consumer Location: MOIRA, NY
VIN: 2t3dwrfv1kw****

Summary of Complaint

When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times

Components: SERVICE BRAKES ENGINE FUEL/PROPULSION SYSTEM

July 14, 2021
NHTSA ID Number: 11425057
Consumer Location: KIRKLAND, WA
VIN: JTMEWRFV9KJ****

Summary of Complaint

Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.

Components: FUEL/PROPULSION SYSTEM

June 12, 2021
NHTSA ID Number: 11425044
Consumer Location: WINONA, MN
VIN: 2T3J1RFV2KW****

Summary of Complaint

Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.

Components: ENGINE

July 19, 2020
NHTSA ID Number: 11424131
Consumer Location: TORRANCE, CA
VIN: JTMW1RFV5KD****

Summary of Complaint

vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or from a traffic light.

Components: STRUCTURE

July 06, 2021
NHTSA ID Number: 11423688
Consumer Location: JAMAICA, NY
VIN: 2t3f1rfv5kw****

Summary of Complaint

Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota’s design flaw.

Components: POWER TRAIN

July 01, 2021
NHTSA ID Number: 11423113
Consumer Location: BRONX, NY
VIN: 2T3J1RFV7KC****

Summary of Complaint

Abnormal bussing noises under the car when driving.

Components: ELECTRICAL SYSTEM SEATS

June 25, 2021
NHTSA ID Number: 11422371
Consumer Location: ELKO, NV
VIN: 2T3J1RFV8KW****

Summary of Complaint

Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.

Components: SUSPENSION WHEELS

May 10, 2021
NHTSA ID Number: 11421166
Consumer Location: LAKE PLACID, FL
VIN: JTMLWRFV7KJ****

Summary of Complaint

Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.

Components: ELECTRICAL SYSTEM AIR BAGS UNKNOWN OR OTHER

June 01, 2021
NHTSA ID Number: 11419195
Consumer Location: COVINGTON, OH
VIN: 2T3J1RFV6KW****

Summary of Complaint

Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.

Components: STRUCTURE

May 21, 2021
NHTSA ID Number: 11418101
Consumer Location: MOUNTAIN HOME, ID
VIN: 2T3DWRFV0KW****

Summary of Complaint

The sunroof exploded outward/upward. I was doing 75-80mph north bound on I-15 in Montana, south of mile marker 250. Suddenly there was a loud BOOM like a an explosion! (I was startled and almost lost control of the car.) When I reached Cascade, the nearest town, I checked and saw that the sunroof was bulged outward, with a large hole. See pictures. Condition: around 12:45pm. Outside - Cloudy, temp around 30 degree Farenheit with a dusting of snow. Inside cabin was set to 70 degrees. I do not know the elevation above sea level. I was not near any area that rocks could fall on the roof. The only other vehicle was about 1/4 to 1/2 mile behind me at the time of the incidence. The autobody shop guy checked for any signs of rocks or bullets or anything that could have caused it and he could not even guess at the cause, especially since the glass was bulging outward.

Components: ELECTRICAL SYSTEM AIR BAGS STRUCTURE

May 19, 2021
NHTSA ID Number: 11417743
Consumer Location: WYLIE, TX
VIN: 2T3W1RFV8KC****

Summary of Complaint

The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.

Components: FUEL/PROPULSION SYSTEM

November 24, 2020
NHTSA ID Number: 11416103
Consumer Location: CHESAPEAKE, VA
VIN: 2T3H1RFV9KC****

Summary of Complaint

MY VEHICLE IS STALLING WHEN AT LOW SPEED AND SOMETIMES HIGH SPEED. IT FAILS TO ACCELERATE. EVERY TIME I CONTACT MY SERVICE PROVIDER THEY PUSH BACK MY SERVICE ANOTHER MONTH.

Components: AIR BAGS

April 29, 2021
NHTSA ID Number: 11414595
Consumer Location: CONVERSE, TX
VIN: 2T3J1RFV6KW****

Summary of Complaint

THERE IS A WATER LEAK THAT HAPPENS IN THE A PILLAR OF THE VEHICLE DUE TO A FAULTY GASKET ON THE ROOF RACK. WATER CAN LEAK INTO THE SIDE CURTAIN AIRBAGS WHICH CAN COMPROMISE THE SAFTEY OF THE VEHCILE. NUMEROUS ACCOUNTS ONLINE FROM OTHER OWNERS AS WELL. PLEASE GOOGLE RAV4 2019 ROOF LEAK. I NOTIVED THE LEAK AS I WAS DRIVING WHEN IT WAS RAINING, IT WAS LEAKING ON THE A PILLAR IN BOTH PASSENGER AND DRIVER SIDE.

Components: UNKNOWN OR OTHER

April 05, 2021
NHTSA ID Number: 11413306
Consumer Location: YUMA, AZ
VIN: JTMDWRFV6KD****

Summary of Complaint

ON APRIL 5, 2021 AT 10:40AM ON A HIGHWAY GOING 50 MPH THERE WAS AN EXTREMELY LOUD BANG. LUCKILY WITHOUT CRASHING I PARKED ON THE SIDE AND SAW THAT THE SUNROOF HAD SHATTERED WITH THE APPEARANCE OF COMING FROM WITHIN. THE SHADE HAD BEEN CLOSED THEREFORE THE GLASS WAS PREVENTED FROM SCATTERING ON ME. I HAD TOYOTA CHULA VISTA, CA CHECK IT OUT AND THEY DECLINED TO HONOR THE WARRANTY. THE WEEK AFTERWARDS I SPOKE TO THE MANAGER OF TOYOTA IN YUMA, AZ WHERE I PURCHASED THE AUTOMOBILE WHO ALSO DECLINED TO HONOR THE WARRANTY AND RECOMMENDED TO MAKE A CLAIM WITH MY CAR INSURANCE. I HAVE LEARNED THAT IT IS COMMON FOR SUNROOFS TO EXPLODE IN THIS CAR. THERE WAS A CLASS ACTION SUIT THAT HAS ALREADY BEEN SETTLED. PLEASE INFORM ME OF ANY FUTURE RECALLS. I WILL UPLOAD PHOTOS.

Components: STEERING LANE DEPARTURE

April 14, 2021
NHTSA ID Number: 11408250
Consumer Location: MARIPOSA, CA
VIN: 2T3W1RFV2KC****

Summary of Complaint

ACCIDENTALLY TURNED ON LKA. AT FREEWAY SPEEDS UP TO 70MPH STEERING PULLED TO RIGHT. HAD TO KEEP TENSION ON STEERING WHEEL TO KEEP VEHICLE CENTERED IN LANE. THEN STEERING WOULD QUIT PULLING AND VEHICLE WOULD GO TO LEFT. HAD TO KEEP FIGHTING STEERING TO KEEP VEHICLE CENTERED IN LANE. LKA WARNING KEPT BEEPING. RESEARCHED PROBLEM ON LINE. LOOKED IN OWNERS MANUAL AND MADE SURE LKA WAS TURNED OFF. THIS WAS A BIG ANNOYANCE FOR ME BUT I WAS ABLE TO KEEP CONTROL OF VEHICLE. THIS COULD BE A MAJOR PROBLEM FOR SOMEONE ELSE, THOUGH.

Components: FUEL/PROPULSION SYSTEM

October 28, 2020
NHTSA ID Number: 11407170
Consumer Location: ZIONSVILLE, IN
VIN: 2T3H1RFVXKW****

Summary of Complaint

TOYOTA HAS NOT PROVIDED THE PARTS TO REMEDY A KNOWN RECALL. MANUFACTURER RECALL NUMBER20TA02 NHTSA RECALL NUMBER20V682 THE DEALERSHIP HAS HAD MY LEASED VEHICLE FOR OVER 5 MONTHS AND HAS YET TO PROVIDE A DATE THAT THEY WILL HAVE IT REPAIRED AND DRIVABLE. WHILE THEY HAVE PROVIDED ME A LOANER FROM A SECOND RATE RENTAL COMPANY, I AM EXTREMELY FRUSTRATED THAT I AM NOT ABLE TO DRIVE THE CAR I AM REQUIRED TO MAKE PAYMENTS ON. DUE TO MY AGE, THE RENTAL COMPANY CHARGES MORE FOR A COMPARABLE VEHICLE, SO I AM FORCED TO DRIVE A GREATLY INFERIOR CAR TO THAT WHICH I AM PAYING FOR. ADDITIONALLY, AT THE END OF MY LEASE, THE VEHICLE WILL HAVE SIGNIFICANTLY FEWER MILES THAT MY LEASE AGREEMENT ALLOWS (SINCE IT HAS BEEN PARKED ON THEIR LOT FOR SO LONG, WHICH WILL SIGNIFICANTLY INCREASE THE VALUE OF THE VEHICLE FOR THEIR RESALE. I HAVE ASKED THEM TO BUY BACK MY VEHICLE, AND THEY HAVE BEEN UNWILLING TO WORK WITH ME, AS THEY ARE NOT REQUIRED TO DO PER MY CONTRACT. ULTIMATELY, I AM PAYING FOR SOMETHING THAT I AM NOT RECEIVING AND AM SPENDING EVEN MORE MONEY DUE TO THE FUEL INEFFICIENCY OF THE LOANER. I FEEL LIKE I PAID FOR A STEAK DINNER AND GOT A MCDONALDS HAPPY MEAL WITHOUT THE TOY. I FEEL THAT I SHOULD BE COMPENSATED WITH AT LEAST HALF OF MY MONTHLY PAYMENT FOR THE AMOUNT OF TIME THEY HAVE THE CAR I AM PAYING FOR SITTING ON THEIR LOT BEING UNUSED. THAT WOULD CURRENTLY BE $687.

Components: FUEL/PROPULSION SYSTEM

March 01, 2021
NHTSA ID Number: 11407188
Consumer Location: SYKESVILLE, MD
VIN: JTMEWRFV7KJ****

Summary of Complaint

AFTER RECEIVING THE RAV4HYBRID FUEL TANK FIX FROM TOYOTA IN MARCH OF 2021, MY VEHICLE STILL ONLY HAS A FUEL CAPACITY OF 12.5 GALS. THE DEALERSHIP STATES THIS IS BY DESIGN TO ALLOW ROOM FOR SPLASH BACK. 12.5GALS DOES NOT ALLOW FOR THE TOYOTA ADVERTISED RANGE OF 550MILES PER TANK. I AM GETTING ~470MILES PER TANK, 80 MILES SHORT OF THE TOYOTA ADVERTISED. THE FIX FROM TOYOTA TO REPLACE THE FUEL TANK AND ASCENDING UNIT HAD NO CHANGE TO MY FUEL GAUGE READING, DISTANCE TO EMPTY OR FUEL FILLING CAPACITY. I CONTACTED THE DEALER AND TOOK MY VEHICLE BACK IN AGAIN, THE INFORMED ME I WILL NEVER BE ABLE TO PUT MORE THEN 12.5 GALS OF FUEL IN MY VEHICLE AND WILL ONLY GET ~470MILES PER TANK; THEY WERE NOT ABLE TO PROVIDE AN ANSWER TO THE CONTRADICTION OF WHAT THEY WERE ADVERTISING THE RANGE OF MY VEHICLE SHOWN AT 550MILES PER THE TOYOTA DOCUMENTATION. PICTURE SHOW IS AFTER FILLING THE TANK. 466 MILES TILL EMPTY AND AVG OF 38.3 MPG. IF I HAD 12.5 GALS AND AVG OF 38.5 THAT WOULD BE 478.75MILE TILL EMPTY. AT 14.5 GALS, THE TOYOTA ADVERTISED AND 38.5 AVG MPG IT WOULD BE 555.35MILES TILL EMPTY. THE ONLY WAY 12.5 GALS GETS TO THE ADVERTISED RANGE OF 550MILE ON ONE TANK IS IF THE VEHICLE EXCEDED THE TOYOTA ADVERTISE MPG OF 41 CITY / 38 HIGHWAY. IT WOULD REQUIRE AND AVERAGE MPG OF 44MPG

Components: FUEL/PROPULSION SYSTEM

January 02, 2020
NHTSA ID Number: 11407003
Consumer Location: SUN CITY WEST, AZ
VIN: 2T3W1RFV3KW****

Summary of Complaint

RECEIVED NOTIFICATION OF RECALL FROM TOYOTA IN JANUARY OF 2021. NOTICE STATED THAT PART TO REPAIR CONDITION WOULD BE AVAILABLE IN LATE MARCH. LATEST INFORMATION IS THAT PART WILL NOW BE AVAILABLE IN LATE APRIL. DEALERSHIP HAS PROVIDED FREE LOANER VEHICLE, BUT WE WANT OUR RAV4 BACK.

Components: ELECTRICAL SYSTEM

September 18, 2019
NHTSA ID Number: 11407095
Consumer Location: THOMASVILLE, NC
VIN: 2T3W1RFV0KC****

Summary of Complaint

THIS IS ABOUT OUTDOOR THERMOMETERS ON CARS. IF THEY AREN'T ACCURATE, WHAT GOOD ARE THEY. THEY CAUSE A SERIOUS SAFETY ISSUE. HERE'S WHY. ON A COLD DAY WITH PRECIPITATION, IF IT ISN'T ACCURATE PEOPLE COULD GET A FALSE SENSE OF SECURITY. MINE IN PARTICULAR IS THIS. MINE READS 4 DEGREES TOO WARM. THE PROBLEM. IF IT'S RAINING AND IT READS 34 DEGREES, I'M 2 DEGREES ABOVE FREEZING I THINK, I'M SAFE, NO ICE WHEN IN FACT IT'S 30, 2 DEGREES BELOW FREEZING. DO YOU GET MY POINT. IF A CAR IS WARM, IT'S A WARM DAY, THERE IS AMBIENT HEAT ON THE ROAD. I DON'T EXPECT IT TO READ ACCURATELY. IF IT'S COLD, CLOUDY, RAINING, THERE IS NO AMBIENT HEAT. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS AND THEY JUST AREN'T THAT ACCURATE ANYWAY. IF THEY AREN'T ACCURATE, THEY SHOULD NEVER BE ON A CAR IN THE FIRST PLACE. THIS COULD KILL INNOCENT PEOPLE. AUTO MAKERS SHOULD BE HELD TO AN EXACTING STANDARD ON THESE THINGS OR DON'T INSTALL THEM AT ALL. THIS IS A SERIOUS SAFETY ISSUE.

Components: FUEL SYSTEM, GASOLINE ENGINE

January 01, 2020
NHTSA ID Number: 11406091
Consumer Location: RIO RICO, AZ
VIN: 2T3H1RFV4KC****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: FUEL/PROPULSION SYSTEM

March 31, 2021
NHTSA ID Number: 11405905
Consumer Location: DOVER, DE
VIN: JTMEWRFV9KJ****

Summary of Complaint

UNABLE TO FILL GAS TANK SO THAT THE GAUGE REFLECTS "FULL". TANK ONLY SHOWS ABOUT 7/8 OF A TANK.

Components: FUEL SYSTEM, GASOLINE

November 01, 2020
NHTSA ID Number: 11405946
Consumer Location: HOLLY SPRINGS, NC
VIN: 2T3W1RFV9KW****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA OF RALEIGH (9101 GLENWOOD AVE, RALEIGH, NC 27617, (919) 890-3686) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: FUEL SYSTEM, GASOLINE

December 15, 2020
NHTSA ID Number: 11405950
Consumer Location: ORIENTAL, NC
VIN: 2T3W1RFV1KC****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED TOYOTA OF NEW BERN (5010 US-70, NEW BERN, NC 28560, (252)637-7200) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: FUEL SYSTEM, GASOLINE

October 01, 2020
NHTSA ID Number: 11406017
Consumer Location: TAMPA, FL
VIN: 2T3C1RFV5KW****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GERMAIN TOYOTA OF NAPLES LOCATED AT 13315 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 301-3313) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

Components: AIR BAGS STRUCTURE

March 04, 2021
NHTSA ID Number: 11405162
Consumer Location: ROCHESTER, NY
VIN: JTMP1RFV0KD****

Summary of Complaint

AFTER PERIODS OF RAIN, SNOWMELTING ON THE CAR, OR GOING THROUGH A CAR WASH, WATER ENTERS VIA THE ROOF RACK AREA,POTENTIALLY EXPOSING THE AIRBAGS TO WATER. THE WATER CAUSED STAINING ON THE HEADLINER ALL OVER (A. B, C PILLARS). THE CURTAIN AIRBAGS FOR THE FRONT AND BACK SEAT WERE IN DIRECT CONTACT WITH THE AREA SATURATED BY WATER. I TOOKTHE VEHICLE INTO THE DEALERSHIP WHERE I PURCHASED IT, AND THEY REPLACED THE HEADLINER AND ROOF RACK HARDWARE AFTER CONFIRMING THERE WAS A LEAK (3/4/21). AFTER THE REPAIR WAS DONE, A FEW WEEKS PASSED WHERE THERE WAS LITTLE TO NO RAIN TO VERIFY THE LEAKWAS ACTUALLY FIXED. YESTERDAY, (3/26/21) IT RAINED. I WENT TO INSPECT THE HEADLINER, AND THE PASSENGER CURTAIN AIRBAG ON THE A PILLARWAS SURROUNDED BY WETNESS. THIS POSES A RISK TO THE INTEGRITY OF THE AIRBAGS. PLEASE NOTE, NO MODIFICATIONS WERE MADE TO THE CAR- THE ROOF RACKS ARE THE OEM TOYOTA LOW PROFILE (FACTORY INSTALLED). THIS OCCURS (FROM WHAT I CAN TELL) WHEN THE CAR IS STATIONARY. IN THIS CASE, MY DRIVEWAY.

TOYOTA RAV4 Sold

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