2016 TOYOTA RAV4 VIN: JTMRJREV7GD015045

TBD
Condition
Unknown
Damage
Collision
Title
Clear

VIN JTMRJREV7GD015045 Decoding Toyota Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

TOYOTA

Manufacturer Name

TOYOTA MOTOR NORTH AMERICA, INC

Model

RAV4

Model Year

2016

Plant City

NAGAKUSA PLANT, OBU

Series

ASA44L/ASA42L/AVA44L

Trim

XLE (M Grade)

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

Toyota Industries Corp.

Plant State

AICHI

Series2

Wagon body style

Note

Applicable until July 31st, 2008

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

5

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4WD/4-Wheel Drive/4x4

Engine Number of Cylinders

4

Displacement (CC)

2500.0

Displacement (CI)

152.55936023683

Displacement (L)

2.5

Engine Model

2AR-FXE, 2JM+2FM

Engine Power (kW)

111.8550

Fuel Type - Primary

Gasoline

Engine Configuration

In-Line

Fuel Type - Secondary

Electric

Engine Brake (hp) From

150

Electrification Level

Strong HEV (Hybrid Electric Vehicle)

Seat Belt Type

Manual

Curtain Air Bag Locations

All Rows

Seat Cushion Air Bag Locations

Passenger Seat Only

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2016 TOYOTA RAV4 Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
17.4%

2016 TOYOTA RAV4 Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Driver
Additional Air Bags Seat Pan Air Bags
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver

Complaints Assosiated with VIN JTMRJREV7GD015045

Components: UNKNOWN OR OTHER

July 23, 2020
NHTSA ID Number: 11341454
Consumer Location: CHICAGO, IL
VIN: JTMRJREV7GD****

Summary of Complaint

I WAS DRIVING ON A CITY STREET AND I HEARD A LOUD CRACKING SOUND. MY SUNROOF CRACKED AND THE GLASS SHATTERED. I WAS NOT UNDER ANY SORT OF UNDERPASS OR TREE.

Components: SERVICE BRAKES

December 10, 2016
NHTSA ID Number: 10934892
Consumer Location: MAPLEWOOD, NJ
VIN: JTMRJREV7GD****

Summary of Complaint

I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.

Components: UNKNOWN OR OTHER

April 10, 2016
NHTSA ID Number: 10854672
Consumer Location: GLEN MILLS, PA
VIN: JTMRJREV7GD****

Summary of Complaint

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DID NOTHING TO MAKE THAT HAPPEN. WEIRD, I ONLY KNEW THIS AS I WAS PAGING THROUGH THE SCREEN CHOICES IN THE SMALL SCREEN BETWEEN SPEEDO AND QUASI-TACH, SEEING IT WAS "OFF" EVEN THOUGH IT WAS TUREND ON...NO WARNING IT WASN'T WORKING. AND I KNOW IT ISN'T WORKING AS I TRIED TO CROSS THE LANE MARKING AND NOTHING HAPPENED.

Components: VISIBILITY

December 01, 2020
NHTSA ID Number: 11417886
Consumer Location: Unknown
VIN: 2t3nfrev6gw****

Summary of Complaint

The contact owns a 2016 Toyota RAV4. The contact stated that the moon roof was leaking. The failure had gotten progressively worse over time causing damage to the interior of the vehicle. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The approximate failure mileage was 43,000.

Components: EXTERIOR LIGHTING

February 01, 2021
NHTSA ID Number: 11416697
Consumer Location: WARRINGTON, PA
VIN: JTMBFREV9GD****

Summary of Complaint

CONDENSATION IS APPEARING ON BOTH OF THE BACK BRAKE LIGHTS THE CAR HAS 40000 MILES NOT SURE SHY THIS IS HAPPENING I BELIEVE THAT THE SEAL HAS BEEN BROKEN ON THE RIM OF THE BACK LIGHTS

Components: ELECTRICAL SYSTEM ENGINE

May 04, 2021
NHTSA ID Number: 11415425
Consumer Location: PFLUGERVILLE, TX
VIN: 2T3WFREV5GW****

Summary of Complaint

OUR 2016 RAV4 PRODUCED A LOUD CLUNK THEN LOST POWER (AFTER BEING DRIVE 5-10 MINUTES) AND CAME TO A COMPLETE STOP. THE ENGINE WOULD NOT TURN OVER NOR THE CAR POWER COME BACK ON. WHITE SMOKE BEGAN WITHIN 30 SECONDS OF LOSING POWER AND WITHIN ONE MINUTE FLAMES BEGAN SHOOTING OUT UNDER THE DRIVER'S SIDE UPPER HOOD.

Components: ELECTRICAL SYSTEM

April 22, 2021
NHTSA ID Number: 11414617
Consumer Location: Unknown
VIN: 2T3WFREV8GW****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER HUSBAND WAS STOPPED AT A TRAFFIC LIGHT, HE STARTED SMELLING AN ABNORMAL BURNING ODOR BEFORE FLAMES STARTED COMING UP FROM UNDER THE DASHBOARD AND OUT OF THE DRIVER'S AND PASSENGER'S SIDE VENTS. THE DRIVER PULLED OVER AND STARTED POURING WATER FROM A COOLER ONTO THE FIRE TO TRY TO EXTINGUISH THE FLAMES HOWEVER, THE FLAMES REIGNITED. ANOTHER MOTORIST PULLED OVER TO ASSIST AND DISCONNECTED THE BATTERY. A BUSINESS OWNER ALSO STOPPED BY, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED. A POLICE REPORT WAS FILED. THE DRIVER STATED THAT A FIRE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE DASHBOARD WAS DESTROYED. THE DRIVER SUSTAINED BURNS ON BOTH HANDS HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. THE DRIVER CONTACTED FIESTA KIA (7400 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505)999-2700) WHERE THE VEHICLE HAD BEEN PURCHASED ONLY 22 DAYS EARLIER. THE DEALER ARRIVED AT THE SCENE AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT REMAINED STILL UNREPAIRED. THE INSURANCE PROVIDER WAS CONTACTED AND INFORMED THE DRIVER THAT A FIRE INVESTIGATOR WOULD BE SENT OUT TO INSPECT THE VEHICLE, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE INSURANCE PROVIDER HAD NOT YET DECIDED WHETHER OR NOT THE VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Components: UNKNOWN OR OTHER

April 16, 2021
NHTSA ID Number: 11412949
Consumer Location: GARNER, NC
VIN: JTMWFREV4GJ****

Summary of Complaint

I WAS DRIVING DOWN THE HIGHWAY, TRAVELING ABOUT 65MPH WHEN ALL OF THE SUDDEN I HEAR A LOUD BANG. I PULL OVER MY CAR AND NOTICE A LARGE HOLE IN MY SUNROOF. I DIDN'T PASS UNDER A BRIDGE AND THERE WAS NO EVIDENCE A ROCK OR OTHER OBJECT WAS DROPPED ON THE ROOF. ADDITIONALLY, THE GLASS WAS CURVED UPWARD, LIKE A BOTTLE TOP BURSTING FROM A BOTTLE. THE SUNROOF SEEMED TO SPONTANEOUSLY EXPLODE. I BELIEVE THE ONLY POSSIBLE EXPLANATION IS A MANUFACTURING DEFECT.

Components: EXTERIOR LIGHTING

March 21, 2021
NHTSA ID Number: 11405450
Consumer Location: AUSTIN, TX
VIN: JTMWFREV8GJ****

Summary of Complaint

HEADLIGHT WATER CONDENSATION....IN MADE IN JAPAN MODEL....MY HEADLIGHT GOT WATER CONDENSATION LOOKS WORST OVER THE TIME... I LOOK ON INTERNET N FOUND THAT'S RAV4 ASSEMBLED IN JAPAN HAS SPECIFIC WITH HEADLIGHTS.... HTTPS://WWW.RAV4WORLD.COM/THREADS/MOISTURE-IN-HEADLAMPS.294553/

Components: VEHICLE SPEED CONTROL

March 24, 2021
NHTSA ID Number: 11405116
Consumer Location: PEABODY, MA
VIN: 2T3BFREV6GW****

Summary of Complaint

I WAS IN A PARKING LOT WHEN I STARTED MY CAR AND PUT IT IN REVERSE. WITH MY FOOT ON THE BRAKE THE CAR REED WITH THE TACHOMETER REACHING THREE. IT WAS DIFFICULT TO KEEP THE CAR FROM JUMPING BACKWARD. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAD THE CAR CHECKED OUT ON APRIL 19, 2012. AT THAT TIME I WAS TOLD THAT I MUST HAVE HIT THE BAKE AND GAS AT THE SAME TIME. THEN I WAS TOLD THAT THE CAR COMPUTER HAS TO LEARN THE WAY I DRIVE. I AM SCARED TO DRIVE MY CAR NOW BECAUSE I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN. I AM THROUGH BEING INSULTED.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

July 01, 2019
NHTSA ID Number: 11403332
Consumer Location: Unknown
VIN: 2T3BFREV4GW****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE VEHCILE. ADDITIONALLY, THE REAR BRAKE LIGHTS WERE FILLED WITH WATER AND WERE INOPERABLE. THE CONTACT CALLED NYC MOTORCARS OF THE BRONX (3748 BOSTON RD, THE BRONX, NY 10469, (347) 966-4272) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Components: UNKNOWN OR OTHER SERVICE BRAKES

January 22, 2021
NHTSA ID Number: 11402953
Consumer Location: HELENDALE, CA
VIN: 2T3RFREV9GW****

Summary of Complaint

HAVE TO REPLACE BRAKES ONLY AFTER 20K MILES. BATTERY BECOME DEAD AFTER 25K MILES

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

March 05, 2021
NHTSA ID Number: 11400257
Consumer Location: NORTON, VT
VIN: JTMDJREV1GD****

Summary of Complaint

THE NAVIGATION DISPLAYS, RADIO AND ALL EQUIPMENT THAT USES IT QUITS AND SHUTS DOWN AND WILL GO OFF AND ON 3-8 TIMES AND THEN IT SEEMS TO BE OK. I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHEN IT HAPPENS. THIS HAS HAPPEN MANY TIMES.

Components: ELECTRICAL SYSTEM VISIBILITY/WIPER

August 23, 2019
NHTSA ID Number: 11399862
Consumer Location: JEFFERSON, LA
VIN: 2T3WFREV3GW****

Summary of Complaint

I HAVE HAD AND CONTINUE TO HAVE BATTERY TROUBLE WITH MY TOYOTA RAV4. I FIRST BOUGHT A NEW 2014 AND AT MY REGULAR MAINTENANCE AT THE DEALERSHIP, THE BATTERY WAS REPLACED SEVERAL TIMES. I WAS UNCOMFORTABLE ENOUGH TO TRADE IT IN AND GET A NEW 2016. I STILL HAVE THIS ONE, BUT IT CONTINUES TO HAVE BATTERY TROUBLE. I HAVE BEEN LEFT STRANDED AT WORK WHEN MY CAR WOULD NOT START. THAT IS WHEN I FOUND MASSIVE AMOUNTS OF CORROSION, AND TO THIS DAY, THE TERMINALS CORRODE OVER EVEN WITH NEW BATTERY. THE PASSENGER DOOR DOES NOT ALWAYS LOCK WITH THE KEY BUTTON BC OF THIS ISSUE. I WOULD ESTIMATE I'VE REPLACED THE BATTERY 3-5 TIMES BETWEEN THE TWO CARS, WITH NO REAL SOLUTION. BATTERIES HAVE ALWAYS BEEN REPLACED/INSTALLED BY THE LOCAL TOYOTA DEALERSHIP. (I'M SURE INVOICES COULD BE PULLED IF NECESSARY) MY CARS HAVE NOT STALLED WHILE RUNNING, THEY WON'T START OR JUST START TO HAVE ELECTRICAL ISSUES W LIGHTS, AND IT GETS CHECKED BY THE DEALERSHIP. THEY USUALLY RECOMMEND REPLACEMENT WHILE THE BATTERY IS COVERED. A SEPARATE BUT EQUALLY UNSETTLING ISSUE IS WITH THE WINDSHIELD. IT RECENTLY CRACKED DUE TO A PASSENGER FLICKING A BUG ON IT. YOU WOULD THINK A ROCK LANDED ON IT.

Components: STEERING ELECTRICAL SYSTEM UNKNOWN OR OTHER

February 09, 2021
NHTSA ID Number: 11399953
Consumer Location: LAKEWOOD, NJ
VIN: JTMBFREV8GD****

Summary of Complaint

WHILE DRIVING ON A LOCAL ROAD I STARTED TO LOSE ELECTRICAL POWER. AT FIRST I LOST POWER STEERING AND SHORTLY AFTER THE HEAT STOPPED WORKING AND ALL THE LIGHTS ON THE DASHBOARD LIT UP. WHEN I BROUGHT THE CAR TO BE DIAGNOSED THE FUSE BOX HAD BEEN BURNED AND WIRES MELTED AND THERE WAS SMOKE INDICATING THERE HAD BEEN A FIRE AROUND THE FUSE/ELECTRICAL AREA

Components: STRUCTURE ENGINE VISIBILITY/WIPER

January 01, 2018
NHTSA ID Number: 11398858
Consumer Location: SAN ANTONIO, TX
VIN: 2T3DFREV3GW****

Summary of Complaint

MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.

Components: ELECTRICAL SYSTEM

May 28, 2020
NHTSA ID Number: 11398767
Consumer Location: STAFFORD, VA
VIN: 2T3YFREV8GW****

Summary of Complaint

TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE HER HUSBAND WAS MAKING A RIGHT TURN AT 30 MPH, THE VEHICLE ABRUPTLY SHUT OFF WITHOUT WARNING; HOWEVER, HER HUSBAND WAS ABLE TO RESTART THE VEHICLE UPON DEPRESSION OF THE ACCELERATOR PEDAL. AS THEY CONTINUED TO DRIVE, THE FAILURE OCCURRED TWO MORE TIMES AND AFTER THE THIRD FAILURE, A BLACKISH SMOKE BEGAN TO EMIT FROM UNDERNEATH THE FRONT PASSENGER SIDE OF THE HOOD. THE CONTACT'S HUSBAND WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISH THE FIRE WITH A WATER BOTTLE. THE AUTHORITIES WERE CALLED TO THE SCENE, AND THE FIRE DEPARTMENT REMOVED THE BATTERY FROM THE VEHICLE. A FIRE AND POLICE REPORT WERE FILED; NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO SHEEHY TOYOTA OF STAFFORD(95 GARRISONVILLE RD, STAFFORD, VA 22554) WHERE THEY INITIALLY GAVE THE CONTACT AN ESTIMATE TO REPLACE THE VEHICLE PARTS IN ORDER TO CHECK IF THE VEHICLE WAS STILL OPERABLE. DUE TO THE HIGH COST OF THE REPAIR, HER INSURANCE COMPANY DEEMED THE VEHICLE TOTAL LOSS AND WAS DESTROYED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS 44,156. *BF THE CONSUMER PROVIDED THE REPORT FROM THE FIRE DEPARTMENT.

Components: POWER TRAIN UNKNOWN OR OTHER

February 10, 2021
NHTSA ID Number: 11396199
Consumer Location: FLUSHING, NY
VIN: 2T3BFREV9GW****

Summary of Complaint

IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM

Components: SERVICE BRAKES

December 05, 2020
NHTSA ID Number: 11385271
Consumer Location: COVENTRY, RI
VIN: JTMDJREV9GD****

Summary of Complaint

SOMETIMES MY BRAKES WORK NORMALLY. OTHER TIMES, THE BRAKE PEDAL WILL BE HARD TO PUSH, AND THE BRAKE PEDAL WILL NOT COME BACK UP WHEN I RELEASE IT. IF I DON'T PULL THE PEDAL BACK UP WITH MY FOOT, BRAKES WILL CONTINUE TO BE APPLIED EVEN WHEN I'M ACCELERATING. I CAN'T TELL WHY THEY WORK SOMETIMES AND NOT OTHERS. I COULD SPEND 4 HOURS DRIVING AROUND WITH STICKY BRAKES, AND THEN SUDDENLY, THEY'RE FINE.

Components: LANE DEPARTURE BACK OVER PREVENTION

December 07, 2020
NHTSA ID Number: 11383415
Consumer Location: Unknown
VIN: JTMJFREV2GD****

Summary of Complaint

CAMERA NOT WORKING PROPERLY

Components: UNKNOWN OR OTHER

November 30, 2020
NHTSA ID Number: 11382713
Consumer Location: PASCO, WA
VIN: 2T3DFREV8GW****

Summary of Complaint

HAVE BARELY HAD MY 2016 TOYOTA RAV4 A YEAR, WHEN LAST WEEK JUST LEFT WORK AND TURNED ONTO THE HWY ABOUT 10 MIN GOING ABOUT 65 MPH ON A STRAIGHT STRETCH. ALL OF A SUDDEN I HEARD A BLAST. FIRST I THOUGHT SOMEONE SHOT THE CAR, THEN THOUGHT MUST HAVE BLOWN A TIRE, BUT IT WAS STEERING FINE. I HEARD AIR AND LOOKED UP AT THE SUNROOF AND IT HAD SHATTERED AND EXPLODED, BIG CHUNK HAD BLOWN OUT. MORE LITTLE PIECES WERE BLOWING OUT SO I SHUT THE COVER. TOOK A PICTURE OF MY DISPLAY SHOWING TEMP, SPEED ETC. WASN'T SURE WHAT TO DO, I WAS 30 MILES FROM TOWN, SO I DROVE TO GAS STATION FOR GAS, AND TOOK PICTURES. NEXT MORNING CALLED TOYOTA AND TOLD THEM WHAT HAPPENED. HE MADE ME AN APPT. FOR LATER THAT DAY. I SAID IT SHOULD BE NO COST TO ME AS IT'S OBVIOUSLY A DEFECT IN THE SUNROOF. HE SAID WE WILL TAKE A LOOK AT IT AND SEE IF A ROCK HIT IT OR SOMETHING. I SAID "NO ROCK HIT IT, IT JUST EXPLODED FOR NO REASON". WENT TO APPT AND SERVICE GUY HAD ONLY BEEN ON THE JOB FOR A COUPLE OF WEEKS, THEY SENT OUT MAINTENANCE MANAGER. SHE TRIED TO TELL ME A ROCK MUST HAVE HIT IT, I ARGUED THAT NOTHING HIT IT, IT JUST EXPLODED. THEN SERVICE DIRECTOR CAME OUT, HE SAID THERE'S NO WAY TO PROVE WHAT HAPPENED AND THAT IT SHOULD BE COVERED UNDER MY INSURANCE COMPREHENSIVE FOR GLASS REPAIR. I SAID SURE WITH A $500 DEDUCTIBLE THAT I WILL HAVE TO PAY. HE SAID WELL THERE'S NOTHING THAT WE CAN DO. THEY WROTE UP A REPAIR QUOTE AND GAVE THAT TO ME. THEN A COUPLE GUYS COVERED THE SUNROOF WITH STICKY PLASTIC TO KEEP THE RAIN AND OTHER STUFF OUT. OTHER THAN THAT THEY WERE NO HELP, THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING, WHICH I FIND HARD TO BELIEVE, SO WHEN I GOT HOME I RESEARCHED EXPLODING SUNROOFS AND FOUND THAT THERE ARE HUNDREDS OF COMPLAINTS. I FEEL IT IS A DEFECTIVE SUNROOF AND TOYOTA SHOULD PAY FOR THE REPAIRS.

Components: EXTERIOR LIGHTING

November 23, 2020
NHTSA ID Number: 11376241
Consumer Location: CARY, NC
VIN: 2T3YFREV8GW****

Summary of Complaint

ALL 4 TAIL LIGHTS ARE DEVELOPING A WHITE HAZE ON THE INSIDE OF THE LENS THAT WILL EVENTUALLY AFFECT THE VISIBILITY OF THE AFFECTED SAFETY LIGHT. THIS INTERNAL LENS CONTAMINATION CANNOT BE CLEANED AND WILL CAUSE THE LIGHTS TO FAIL TO MEET THEIR ORIGINAL DOT APPROVED SPECIFICATIONS CREATING A SAFETY/CRASH HAZARD. THIS DEFECT APPEARS TO AFFECT ALL 2016-2018 RAV4S SUPPLIED WITH LIGHT ASSEMBLIES MADE BY ICHIKOH/VALEO. NOTE: THIS ISSUE IS NOT CAUSED BY ISOLATED DEFECTIVE CRACKED OR BROKEN LIGHT ASSEMBLIES CONTAMINATED BY WATER. BASED ON MY OWN VEHICLE AND A ROUGH PARKING LOT SURVEY ALL OF THESE LIGHTS WILL DEVELOP THIS ISSUE OVER TIME. MY CURRENT WORKING THEORY IS THAT THIS INSIDE LENS FOGGING IS CAUSED BY LEACHING PLASTICIZERS FROM THE LIGHT ASSEMBLIES COMPONENTS VAPORIZING AND THEN DEPOSITING ON THE INSIDE OF THE LENS. THE AMOUNT OF SUNLIGHT RECEIVED SEEMS TO CORRELATE WITH THE SEVERITY OF THE ISSUE.

Components: UNKNOWN OR OTHER

November 20, 2020
NHTSA ID Number: 11375487
Consumer Location: WIMAUMA, FL
VIN: JTMWFREV2GJ****

Summary of Complaint

PLEASE BE AWARE THAT NEWER TOYOTA CAR AND TRUCK MODELS ARE NOT COMPATIBLE FOR THE MOST PART, WITH THE LATEST TO SERIES OF APPLE IPHONES, THE 11 AND THE JUST RELEASED 12 SERIES. THIS HAS BEEN A KNOWN ISSUE FOR OVER A YEAR, YET NO RESOLUTION HAS BEEN PROVIDED. THIS IS A POTENTIAL SAFETY HAZARD ESPECIALLY IN STATES THAT REQUIRE HANDS FREE USE OF A CELL PHONE WHILE OPERATING A VEHICLE. HOW CAN TWO LARGE COMPANIES NOT WORK TOGETHER TO PROVIDE THE NECESSARY INTEGRATION BETWEEN THEIR PRODUCTS TO ALLOW SAFE OPERATION OF THEIR VEHICLES AND PHONE. I ASK TO NHTSA TO INVESTIGATE THIS MATTER AND TAKE PROPER ACTIONS TO MITIGATE THIS RISK ASAP.

Components: SERVICE BRAKES

September 16, 2020
NHTSA ID Number: 11367043
Consumer Location: WEST SPRINGFIELD, MA
VIN: JTMRJREV0GD****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH AND APPROACHING AN EXIT OFF THE FREEWAY RAMP, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY AS THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACTS HUSBAND PUMPED THE BRAKE PEDAL A COUPLE OF TIMES BUT FAILED TO RESPOND CAUSING THE VEHICLE TO CROSSOVER A 4 LANE HIGHWAY, ONTO A UPHILL ONRAMP WHERE IT CAME TO A STOP AFTER CRASHING INTO A CURB. THE VEHICLE WAS RESTARTED AND THE VEHICLE RESUMED TO NORMAL. THE VEHICLE RECEIVED MINOR DAMAGE TO THE PASSENGER FRONT TIRE, AND THE RIM WAS CRACKED. THE VEHICLE WAS TOWED TO A DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089 (413) 306-3037) HOWEVER THE VEHICLE WAS NOT DIAGNOSED OR SEEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A TECHNICIAN WOULD GO OUT TO THE DEALER AND INSPECTED THE VEHICLE RECORDERS WHICH DETERMINED NO FAULTY CODES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,132.

Components: STRUCTURE

May 01, 2019
NHTSA ID Number: 11364685
Consumer Location: LOS ANGELES, CA
VIN: JTMDJREV2GD****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT HE NOTICED MOISTURE COMING FROM THE FLOOR ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONDITION WAS NOTICEABLE AFTER IT RAINED OR WHEN THE AIR CONDITIONER WAS BEING USED. THE VEHICLE WAS TAKEN TO THE DEALER LONGO TOYOTA 3534 N. PECK RD., EL MONTE, CA 91731, (626) 539-2403. THE MECHANIC WAS UNABLE DIAGNOSE THE ISSUE SINCE THE FLOOR AREA WAS DRIED. IT WAS SUGGESTED TO THE CONTACT TO BRING THE VEHICLE BACK ANOTHER TIME. THE VEHICLE WAS RETURNED TO THE DEALER AND DIAGNOSED THAT THE AIR CONDITIONING DRAIN HOSE UNDERNEATH THE FLOOR WAS CLOGGED WITH SPIDER WEBBING. THE FLOOR UNDERNEATH THE CARPET WAS COVERED IN MOLD AND MILDEW DUE TO THE MOISTURE. THE CONTACT WAS CONCERNED ABOUT A HEALTH RISK FROM THE MOLD AND MILDEW. THE DEALER QUOTED A REPAIR COST OF $4,000 TO $5,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.

Components: SERVICE BRAKES

August 23, 2020
NHTSA ID Number: 11351453
Consumer Location: BRENHAM, TX
VIN: 2T3BFREV3GW****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE CONTACT STATED WHEN THE DRIVER DROVE AT 60 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP AND WHEN THE DRIVER ENGAGED THE BRAKE PEDAL IT WENT TO THE FLOOR BOARD AND CAUSED THE DRIVER TO CRASH INTO THE TRUCK'S REAR END. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION. HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO WANTED TO ADVISE THAT THE BRAKE PADS WAS PREVIOUSLY REPLACED BY AN UNKNOWN DEALER BECAUSE THE CONTACT HAD NOTICED THAT TOOK A LONGER TIME FOR THE BRAKE TO ENGAGE WHEN THE VEHICLE WAS DRIVEN OVER 60 MPH. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.

Components: UNKNOWN OR OTHER

July 01, 2020
NHTSA ID Number: 11349228
Consumer Location: STUDIO CITY, CA
VIN: JTMWFREV3GJ****

Summary of Complaint

ALL FOUR DOOR LOCKS HAVE MALFUNCTIONED. EACH HAVE BEEN REPLACED. NOW THE REPLACEMENTS ARE ALSO FAILING. THE DOORS DO NOT LOCK OR UNLOCK WITH THE KEY FOB. MAKING IT IMPOSSIBLE TO GET INTO THE CAR WHEN I START THE CAR, THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY, WHICH DOES NOT HAPPEN. MAKING IT INCREDIBLY UNSAFE ALL OF THE INFORMATION IS AT NORTH HOLLYWOOD TOYOTA IT HAS BEEN GOING ON SINCE 2018.

Components: SERVICE BRAKES, HYDRAULIC

October 15, 2019
NHTSA ID Number: 11349000
Consumer Location: BALTIMORE, MD
VIN: 2T3RFREV2GW****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND TAPPING ON THE BRAKE PEDAL TO SLOW THE VEHICLE, THE FRONT-END VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE KOONS FORD OF BALTIMORE DEALER LOCATED AT 6970 SECURITY BLVD, WOODLAWN, MD 21244, WHERE THE BRAKE PADS AND BRAKE ROTORS WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE VIBRATED MUCH HARDER AND WAS TAKEN BACK TO THE SAME DEALER WHO THEN REPLACED A PIECE OF RUBBER AROUND THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Components: UNKNOWN OR OTHER

June 15, 2020
NHTSA ID Number: 11339178
Consumer Location: CORSICANA, TX
VIN: 2T3WFREV7GW****

Summary of Complaint

NEW APPLE IPHONE 11PROMAX. NO LONGER CAN GET HANDS FREE TEXTING SO SAFETY COMPROMISED. STATIONARY ,IN MOTION ALL ROADS

Components: POWER TRAIN

May 12, 2020
NHTSA ID Number: 11338271
Consumer Location: CHANTILLY, VA
VIN: JTMBFREV8GJ****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Components: VISIBILITY/WIPER

May 15, 2016
NHTSA ID Number: 11324567
Consumer Location: SILVER SPRING, MD
VIN: JTMRFREV8GJ****

Summary of Complaint

WINDSHIELD WIPER INTERVALS DO NOT CHANGE SPEED AND THE FASTEST SETTING IS INADEQUATE IN HEAVY RAIN. *TR

Components: AIR BAGS

March 11, 2020
NHTSA ID Number: 11322500
Consumer Location: JAMESTOWN, ND
VIN: 2T3RFREV3GW****

Summary of Complaint

HIT A DEER HEAD ON GOING ROUGHLY 70 MPH, AIRBAGS DIDN'T GO OFF AND RADIATOR AND SENSOR GOT PUSHED INTO THE CAR. WAS ON THE HIGHWAY JUST OUTSIDE OF GILLETE, WY WHEN IT OCCURED.

Components: ELECTRICAL SYSTEM

February 14, 2020
NHTSA ID Number: 11310180
Consumer Location: GONZALES, LA
VIN: 2T3WFREV7GW****

Summary of Complaint

REAR HATCH MOTOR FAILED. HATCH WILL NOT OPEN. TOYOTA ADMITS FAULT/DEFECT, BUT REFUSES TO COVER COSTS ASSOCIATED WITH FIXING IT.

Components: SERVICE BRAKES

November 09, 2019
NHTSA ID Number: 11297938
Consumer Location: GERMANTOWN, WI
VIN: JTMDJREV9GD****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW RATE OF SPEED, THE BRAKES FAILED WITHOUT WARNING AND THE VEHICLE DROVE INTO A BRICK PILLAR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. POLICE WERE CALLED AND A REPORT WAS FILED; NO MEDICAL ASSISTANCE WAS GIVEN AT THE SCENE. THE CONTACT'S WIFE SUFFERED BRUISING ACROSS HER CHEST DUE TO THE SEAT BELT. THE VEHICLE WAS TOWED FROM THE SCENE TO THE CONTACT'S HOME AND WAS REPAIRED AT AN INDEPENDENT AUTO BODY SHOP. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE LAUNCHED. THE FAILURE MILEAGE WAS 49,623.

Components: STEERING ELECTRICAL SYSTEM ENGINE

December 04, 2019
NHTSA ID Number: 11297434
Consumer Location: VILLE PLATTE, LA
VIN: JTMZFREV8GJ****

Summary of Complaint

THE WIRING HARNESS WAS CHEW COMPLETELY UP. THIS AFFECTED MY POWER BRAKES, ENGINE,STEERING SYSTEM, ETC. THESE LIGHTS CAME ON WHILE DRIVING THE CAR! RATS CHEWED MY WIRING .

Components: ELECTRICAL SYSTEM

December 18, 2019
NHTSA ID Number: 11290997
Consumer Location: PERRY, OH
VIN: JTMDJREV0GD****

Summary of Complaint

MY CAR PHONE DOES NOT WORK WITH MY IPHONE 11 PRO MAX. I HAVE A 2016 TOYOTA RAV4 HYBRID. THE BLUETOOTH ON MY NEW PHONE WELL NOT PAIR WITH MY ETUNE SOFTWARE. TBE PHONE CAN'T EVEN DISCOVER IT. WHEN IT FINALLY FAILS MY SCREEN ON MY CAT PHONE SAYS NO MICROPHONE DETECTED. ROTORS SAYS IT'S AN APPLE SOFTWARE PROBLEM. JUS A SAFETY ISSUE. I DRIVE AND WORK OUT OF MY CAR SIX DAYS A WEEK.

Components: UNKNOWN OR OTHER

December 16, 2019
NHTSA ID Number: 11289507
Consumer Location: CHICAGO, IL
VIN: JTMDJREV5GD****

Summary of Complaint

RAV4 HYBRID LIMITED WITH NAVIGATION. THE NAVIGATION CONTROL [MAPS / RADIO / VOLUME CONTROL] FREEZES SUDDENLY AND SCREEN IS NOT MANAGEABLE UNTIL THE CAR STOPS, ENGINE TURNED OFF AND BACK ON. ONE TIME, RADIO WAS LOUD, AND COULD NOT TURN IT DOWN AS THE SCREEN WAS FROZEN. HAS HAPPENED ABOUT ONCE EVERY TWO WEEKS.

Components: SEATS

December 06, 2019
NHTSA ID Number: 11289050
Consumer Location: CHICAGO, IL
VIN: 2T3WFREV5GW****

Summary of Complaint

THE DRIVERS SIDE SEAT WHEN MOVED BACK, LOCKS IN AND WON'T MOVE FORWARD. THIS HAPPENED AT A CAR WASH WHEN CAR WAS NOT MOVING.

Components: AIR BAGS

October 31, 2019
NHTSA ID Number: 11288810
Consumer Location: APALACHIN, NY
VIN: JTMBFREV3GJ****

Summary of Complaint

TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE DRIVING, THE CONTACT HAD TO QUICKLY VEER OUT OF THE WAY TO AVOID STRIKING ANOTHER VEHICLE. AS A RESULT, HE CRASHED INTO A TREE AT 42 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND SHOULDER, AND ALSO HAD WHIPLASH. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DAMAGE TO THE VEHICLE WAS EXTENSIVE, PRIMARILY IN THE FRONT. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED FROM THE SCENE TO A BODY SHOP. THE MANUFACTURER HIRED AN INDEPENDENT ENGINEERING FIRM THAT TOOK THE INFORMATION FROM THE VEHICLE'S BLACK BOX. THEIR FINDINGS STATED THAT ALL OF THE SENSORS WERE WORKING AND THE VEHICLE'S SPEED WAS 42 MPH. THE REASON THE AIR BAGS DID NOT DEPLOY WAS "INSUFFICIENT DECELERATION". THE DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 90,000. *LN *TR *DT *DL

Components: UNKNOWN OR OTHER

November 27, 2019
NHTSA ID Number: 11282708
Consumer Location: WEST PALM BEACH, FL
VIN: 2T3WFREV5GW****

Summary of Complaint

THE REVIEW CAMERA DOES NOT PROVIDE ANY PICTURE WHEN THE SUN SHINES DIRECTLY INTO THE WINDSHIELD THAT ALMOST CAUSED A COLLISION WITH PEDESTRIANS WITH CHILDREN. I WAS BACKING UP FROM THE PARKING SPACE. THANKS GOD NOTHING HAPPENED BUT THIS CAMERA SCREEN MUST BE RECALLED. I REPORTED IT TO PALM BEACH TOTOTA REP. WHEN I DISCOVERED IT BUT I DID NOT HEAR ANYTHING ABOUT HOW TO FIX THE PROBLEM. THE SCREEN BECAME DARK AS LCD SCREENS MANUFACTURED YEARS AGO IF YOU REMEMBER. TOYOTA RAV4-2016 THAT I DROVE BEFORE HAD EXCELLENT SCREEN AND CLEAR PICTURE THAT DID NOT AFFECTED BY ANY LIGHT.

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