|Dynamic Head Restraints||Not Available|
|Head Restraint||Not Available|
|Advanced Belt Feature||Not Available|
|Adjustable Upper Belt Anchorage||Not Available|
|Seat Belt Reminder System||Driver|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Torso||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Standard|
|Safety Power Windows (Anti-Pinch) locations||Driver|
|NHTSA ID Number:||11455202|
|Consumer Location:||QUITMAN, MS|
The contact owns a 2010 Toyota RAV4. The contact stated that she gets her vehicle maintenance on a regular basis, however, when she took her vehicle to get serviced by an independent mechanic she was advised that the oil was low. The contact stated that they put oil in the vehicle, however, when it was time for the vehicle to get maintenance again, she was again advised that the oil was low and that the vehicle was leaking oil. The contact stated that after a while she noticed she was inputting 3 quarts of oil per week in the vehicle. The contact stated that there were no warning lights illuminated on the vehicle at the time of failure. The contact stated that she does not know if the vehicle was losing oil until she checks the oil, which occurs on a regular basis. The contact stated she did contact the manufacturer, who was not able to assist. The failure mileage was 200,000.
|NHTSA ID Number:||11445468|
|Consumer Location:||BROOKLYN, NY|
While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren’t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were on beforehand. I had State Farm insurance and am not sure yet if they were able to find anything from their investigation.
|NHTSA ID Number:||11442313|
|Consumer Location:||GALLATIN, TN|
The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to another dealer, Nashville Toyota North (2400 Gallatin Pike N, Madison, TN 37115), and diagnosed that the rear differential coupling was leaking oil, the rear driver's side axle bearing was faulty, and the radiator was leaking. The rear differential coupling, rear driver's side axle bearing, and radiator needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was past the nine-year extended warranty coverage. The failure mileage was 97,900.
|NHTSA ID Number:||11436782|
|Consumer Location:||JOHNSON, VT|
My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causing them to hydroplane under these conditions. All other road conditions: ice, light rain, snow, dry roads, the tires are noisy but do not lose traction
|NHTSA ID Number:||11434479|
|Consumer Location:||NEWBURGH, NY|
I was operating the vehicle on 09/25/2021 and at approximately 9:45am, the car accelerated quickly causing me to lose control of the vehicle and crash into a guard rail. I was driving about 35-40 miles per hour and the vehicle took off out of no where and the car wouldn't brake. It was extremely frightful and I am lucky that the guard rail was in place, otherwise the vehicle would of flipped over or worse.
|NHTSA ID Number:||11427588|
|Consumer Location:||FOLSOM, CA|
The contact owns a 2010 Toyota RAV4. The contact stated while driving 35 mph, the steering wheel inadvertently locked and the vehicle loss power. The steering warning light was illuminated. The contact stated he was able to veer to the side of the road while driving downhill. The vehicle was towed to the dealer who diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and informed the contact that they could not provide any assistance as the vehicle was out of warranty. A case was opened. The vehicle was not repaired. The approximate failure mileage was 162,000.
|NHTSA ID Number:||11427589|
|Consumer Location:||FOLSOM, CA|
[XXX] Hi, My name is [XXX]i. I own a 2010 Toyota RAV4. Which I had bought from roseville Toyota dealership. On Sunday afternoon, I was driving back to my home from South Lake Tahoe. I drove for almost 40 miles and suddenly the steering got locked while I was driving the car. There was no prior indication of steering lock lights before I start the car. The steering got locked suddenly in a winding road. I called Geico roadside assistance and towed the car and it is with Thomsons Toyota, placerville, ca. The dealer told me that they found issue with alternator and battery. The reason I am reporting this issue is it should have steering lock light turned on before I start the car, so that it could avoid potential accident situation. Request you to please investigate in this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
|NHTSA ID Number:||11425256|
|Consumer Location:||MIDLAND, MI|
This car was bought for a new driver and we have had 2 separate occasions when she has gotten somewhere and the car wont start. All the warning lights come on, but will not do anything when you push the button. We can jump it and it will start. This is not safe for a young person that could get stranded at random somewhere, and is now afraid to take it somewhere. We have checked the connections and the battery has been checked and is fine. The other complaint is the rear suspension recall. The tires were rotated and now it has a vibration, I was told that because of the recall it cannot be aligned unless things are replaced because of the terrible fix job on the recall. If something is recalled it should be fixed correctly and not be a bandaid job. There should not be a cost associated with a cheap fix that caused more problems. We purchased this vehicle because of reputation, if they are not supporting their product, then it will go and no other toyota products will be purchased.
|NHTSA ID Number:||11413539|
|Consumer Location:||MIAMI, FL|
TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND APPROACHING AN EXIT RAMP OFF THE HIGHWAY, THE CONTACT STATED THEY WERE DEPRESSING ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT SLOW DOWN AND CONTINUED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A FENCE. THE VEHICLE CAME TO A STOP AND THE CONTACT SHIFTED TO PARK, THE CONTACT WAS ABLE TO RESTART, AND CONTINUED TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHT ILLUMINATED. THERE WERE NO INJURED REPORTED. NO POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER AUTOMAX CAR SALES (9541 NW 27TH AVE, MIAMI, FL 33147 PHONE: (305) 835-2222) WHO STATED THEY REPAIRED AND REPLACED THE BRAKES AND CONTROL ARMS ON THE VEHICLE HOWEVER THE FAILURE PERSISTED WITH SCREECHING NOISE COMING FROM THE BRAKES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
|NHTSA ID Number:||11398408|
|Consumer Location:||NANTICOKE, MD|
IN OCTOBER OF 2018 PAID TO HAVE THE CHARCOAL CANNISTER REPLACED AT A COST OF $1500..NOW THE SAME TROUBLE CODES ARE IN THE SYSTEM, REQUIRING RERPLACEMENT OF CANNISTER AGAIN. I FOUND TSB 009809 FROM TOYOTA COCERNING WATER IN THE EVAPORATIVE EMISSIONS SYSTEM. PROBLEM OCCURED WHEN STARTED ENGINE AT HOME.
|NHTSA ID Number:||11361394|
|Consumer Location:||WEST BOYLSTON, MA|
WHEN I SLOW DOWN TO APPROACH A STOP SIGN OR WAIT TO MAKE A TURN ON A CITY STREET, THE CAR STALLS. IT HAPPENS WITH LEFT HAND AND RIGHT HAND TURNS. I HAVE TO PUT IT IN PARK AND START IT AGAIN. IT HAS HAPPENED OVER WEEKS. I PUT 3/4 OF A TANK OF PREMIUM GAS TO SEE IF THAT HELPED AND IT STALLED ON THE WAY HOME. IT CAN STALL 3-4 TIMES IN A DAY OR NOT AT ALL. THE CAUSE IS UNKNOWN. I BROUGHT IT TO A PRIVATE MECHANIC SHOP AND THEY COULD NOT FIND A CAUSE. I NOTICE A 'RATTLING' NOISE NOW WHEN I START THE CAR. I AM AFRAID THAT I MAY TURN IN FRONT OF A CAR AND STALL SO THAT THE CAR WILL NOT ACCELERATE WHEN I EXPECT IT TO.
|NHTSA ID Number:||11349007|
|Consumer Location:||MILFORD, DE|
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ATLANTIC AUTO BROKERS LLC (15428 S DUPONT HWY, HARRINGTON, DE 19952, (302) 566-6322) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CONTROL ARM NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT, BRAKE PADS, ROTORS, CONTROL ARM, BALL JOINT AND AIR FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,090.
|NHTSA ID Number:||11326074|
|Consumer Location:||ONTARIO, CA|
ODOMETER METER HAS BEEN TAMPERD WITH. *TR
|NHTSA ID Number:||11325723|
|Consumer Location:||LEXINGTON PARK, MD|
I WAS BACKING UP, TURNING AROUND IN A DRIVEWAY. WHEN I ATTEMPTED TO STOP, SOMETHING INTERFERED WITH MY ABILITY TO DEPRESS THE BRAKE PEDAL, RESULTING IN A LOW-SPEED (LESS THAN 2 MPH) COLLISION WITH A SHED, MINOR DAMAGE TO THE SHED AND DAMAGE TO THE REAR BUMPER COVER OF THE VEHICLE. THIS IS THE THIRD OR FOURTH TIME I HAVE HAD THIS PROBLEM (ONCE AT HIGH SPEED APPROACHING A RED TRAFFIC SIGNAL, I COULD NOT STOP PRIOR TO THE INTERSECTION EVEN WITH THE EMERGENCY BRAKE), BUT THE FIRST INVOLVING A COLLISION. I INVESTIGATED THIS (NOT THE FIRST TIME I HAVE TRIED) AND FOUND A BRACKET WHICH APPEARS TO BE PART OF THE BRAKE PEDAL MOUNTING THAT CONTACTS MY TOES WHEN MY FOOT IS TOWARD THE LEFT SIDE OF THE BRAKE PEDAL AND MY HEEL IS GREATER THAN ABOUT 0.5 IN. OFF THE FLOOR (I WEAR A SIZE 12 SHOE). WHEN THIS HAPPENS, I AM UNABLE TO APPLY PRESSURE TO THE BRAKE PEDAL.*DT *TR THE CONSUMER PROVIDED PHOTOS OF THE VEHICLE. *TR
|NHTSA ID Number:||11322232|
|Consumer Location:||NEW ALBANY, OH|
INTERMITTENTLY, MY 2010 RAV4 ENGINE TURNS OFF, WHILE DRIVING, AND THEN TURNS BACK ON SHORTLY AFTER. THIS IS VERY DANGEROUS, AS YOU LOSE POWER STEERING AND BRAKES, MEANING VERY DIFFICULT TO STEER AND STOP. THIS HAPPENS WHEN THE CAR IS IN MOTION. NEVER HAD IT CUT OUT AT A STOP LIGHT. I'M THINKING IT'S THE ECM. THE CAR'S MAINTENANCE IS VERY UP TO DATE. MY DAUGHTER DRIVES THIS VEHICLE AND IT HAS HAPPENED TO HER NUMEROUS TIMES. I HAVE EXPERIENCED IT ONCE, SHORTLY AFTER GETTING THE CAR FROM THE TOYOTA DEALERSHIP. I ASKED THEM ABOUT IT AND THEY WEREN'T ABLE TO OFFER ANY SUGGESTIONS, OTHER THAN I COULD PAY THEM TO DIAGNOSE THE PROBLEM. THERE ARE NO ERROR CODES REGISTERED WHEN THIS HAPPENS, WHICH IS WHY I THINK IT'S THE ECM. TOYOTA HAS UPGRADED THE CODE LEVEL FOR THE ECM TWICE, SO I'M THINKING THERE ARE ISSUES THEY ADDRESSED IN UPGRADING THE CODE. I JUST CAN'T FIND WHAT THOSE UPGRADES FIXED ANYWHERE ONLINE. MY DAUGHTER IS AFRAID TO DRIVE THE CAR, AND IF THE DEALERSHIP ISN'T WILLING TO TALK TO TOYOTA FIRST ABOUT THE PROBLEM, I'M NOT GOING TO SHOVEL MONEY INTO THEIR POCKETS TO TINKER AROUND WITH IT...IT HAS TO HAPPEN IN THEIR PRESENCE, AS THEY SAY...