Components: SERVICE BRAKES
August 02, 2018
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger, Rear Seat, 3rd row |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat, 3rd row |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11120366 |
|---|---|
| Consumer Location: | NORMAN, OK |
| VIN: | 5TDKK3DC8ES**** |
ON 8/2/18, WHILE DRIVING MY 2014 TOYOTA SIENNA VAN, BOUGHT NEW FROM A LOCAL DEALER WITH APPR. 89,000 MILES AND METICULOUSLY MAINTAINED FOR ALL SERVICE, I WAS DRIVING ON A CITY STREET WHEN THE BRAKES FAILED AFTER PUMPING THEM THREE TIMES. THE BRAKE FAILURE CAUSED MY VEHICLE TO REAR-END THE VEHICLE I WAS FOLLOWING. NO INJURIES, BUT THE VAN WAS TOTALED. NO CITATION WAS ISSUED BY NORMAN, OK. POLICE, ACCIDENT REPORT #2018-57682. PASSENGERS IN MY VAN WITNESSED THE BRAKE FAILURE.
| NHTSA ID Number: | 11030315 |
|---|---|
| Consumer Location: | HUNTSVILLE, AL |
| VIN: | 5TDKK3DC8ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL PENNEY TOYOTA, 4808 UNIVERSITY DR NW, HUNTSVILLE, AL 35816) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 10965866 |
|---|---|
| Consumer Location: | AVON, MN |
| VIN: | 5TDKK3DC8ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11407223 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 5TDYK3DC4ES**** |
THE DRIVERS SIDE REAR DOOR DOES NOT OPEN PROPERLY ALL THE TIME, IT JAMS PARTIALLY OPEN. THE CAR IS STATIONARY AND NOT MOVING.
| NHTSA ID Number: | 11405752 |
|---|---|
| Consumer Location: | HOLLANSBURG, OH |
| VIN: | 5TDKK3DC4ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE WAS RUSTED. THE CONTACT WAS CONCERNED THAT THE TIRE COULD DETACH FROM VEHICLE AND CAUSE AN ACCIDENT. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT TOYOTA (1180 W NATIONAL RD, VANDALIA, OH 45377, (937)898-8060) WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SPARE TIRE CARRIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,423.
| NHTSA ID Number: | 11390594 |
|---|---|
| Consumer Location: | ELLICOTT CITY, MD |
| VIN: | 5TDJK3DC9ES**** |
THE DRIVERS SEATBELT ON MY WIFE'S CAR STOPPED FUNCTIONING AND WILL NOT LATCH. NOTHING APPEARS TO BE STUCK IN IT. LOOKING INSIDE THE FEMALE PART, IT LOOKS LIKE IT HAS COME APART. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALER CANNOT EXPLAIN WHY IT BROKE.
| NHTSA ID Number: | 11386865 |
|---|---|
| Consumer Location: | DUPONT, WA |
| VIN: | 5TDDK3DC6ES**** |
MY SON WAS GETTING INTO THE VAN VIA THE DRIVER SIDE SLIDING DOOR. HIS BACKPACK BUMPED THE SENSOR, AND THE DOOR OPENED AND FROZE HALFWAY OPEN. I DISENGAGED THE AUTOMATIC OPENING, BUT THE DOOR HAD DIFFICULTY CLOSING. I NOTICED THAT THE CABLE TO THE SLIDING DOOR HAD SNAPPED. I WAS EVENTUALLY ABLE TO CLOSE THE DOOR, BUT NOW THE DOOR WILL NOT OPEN AT ALL.
| NHTSA ID Number: | 11382904 |
|---|---|
| Consumer Location: | AMES, IA |
| VIN: | 5TDYK3DC5ES**** |
ON OCTOBER 15TH AT APPROXIMATELY 3:30 PM (CT) MY 2014 TOYOTA SIENNA WAS PARKED IN MY DRIVEWAY WITH THE ENGINE ON, UNATTENDED, WHEN IT MOVED FORWARD UP THE SLIGHT INCLINE OF MY DRIVEWAY, STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE AND KEPT MOVING FORWARD UNTIL IT STRUCK THE FRONT WALL OF THE GARAGE. PRIOR TO THE ACCIDENT, I HAD REVERSED THE VAN OUT OF THE GARAGE AND LEFT THE VAN IGNITION ON AND IN PARK AS I EXITED. I KNOW FOR CERTAIN THAT THE VAN WAS IN THE PARK POSITION SINCE THE AUTOMATIC LOCKS LET ME EXIT THE VEHICLE WITHOUT HAVING TO MANUALLY UNLOCK THEM AND THE ALARMS DID NOT SOUND AS I EXITED. THE VAN ALSO DID NOT ROLL FORWARD IR BACKWARD AS I EXITED. I THEN WALKED IN FRONT OF THE VAN TO ENTER MY HOUSE THROUGH THE GARAGE. I WAS IN THE HOUSE FOR LESS THAN 5 MINUTES WHEN I HEARD THE LOUD CRASH OF THE VAN STRIKING THE GARAGE WALL. MY TOYOTA SIENNA WAS MANUFACTURED ON JUNE 6, 2014. AFTER THE ACCIDENT I DISCOVERED THERE IS AN ACTIVE RECALL (RECALL: TRANSMISSION SHIFT CABLE/ROLLAWAY/FMVSS 102) FOR AN ISSUE THAT CAUSES ROLLAWAYS EFFECTING CARS MANUFACTURED BETWEEN JUNE 17, 2014 THROUGH JUNE 24, 2014. I TOOK MY VAN TO TOYOTA EXPECTING MY ISSUE TO BE RELATED TO THIS RECALL. TOYOTA HAD THE BLACK BOX INSPECTED AND THE TRANSMISSION INSPECTED AND DETERMINED THEY WERE NOT LIABLE SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE AND DID NOT FIND ANY DEFECTS. WHEN I TOOK MY CAR IN ORIGINALLY THE TECHNICIAN STATED THAT THERE WAS NOT A GOOD WAY TO DETERMINE IF THE SHIFT CABLE WAS DEFECTIVE AND THEY WERE SIMPLY REPLACING THE PART AS PART OF THE RECALL, WHICH MY CAR DID NOT QUALIFY FOR SINCE IT WAS MANUFACTURED 11 DAYS PRIOR. A CAR SHOULD NEVER MOVE ITSELF FROM THE PARK POSITION AND SOMETHING HAS TO BE FAULTY WITH THE CAR IN ORDER FOR IT TO DO SO.
| NHTSA ID Number: | 11337754 |
|---|---|
| Consumer Location: | CAMPTON HILLS, IL |
| VIN: | 5TDKK3DC3ES**** |
3 TIMES THIS YEAR, WHEN SLOWING TO A STOP WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED, REQUIRING ME TO APPLY AS MUCH BRAKE PEDAL PRESSURE AS I COULD, AS WELL AS SHIFTING TO NEUTRAL TO STOP THE CAR. THIS HAS OCCURRED ONCE WHEN COMING UP TO A STOP SIGN, AND TWICE WHILE PULLING INTO A PARKING SPACE. BOTH TIMES WHEN PULLING INTO THE PARKING SPACE, I WAS BARELY ABLE TO STOP IN TIME, ALMOST HITTING A CAR IN THE SPACE IN FRONT OF ME. AFTER THE LAST TIME THIS OCCURRED (7/3/2020), THE CAR WAS TAKEN TO ST. CHARLES TOYOTA ON 7/6, WHERE THEY FOUND NOTHING WRONG WITH THE VEHICLE. THIS STARTED JUST THIS YEAR; THE VEHICLE HAS APPROX. 70,000 MILES ON IT. WE HAVE OWNED THE VEHICLE SINCE NEW - IT DID NOT DO THIS FOR THE FIRST 4.5 YEARS OF SERVICE.
| NHTSA ID Number: | 11330552 |
|---|---|
| Consumer Location: | LAKE ARIEL, PA |
| VIN: | 5TDJK3DC0ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE STOPPED, THE DRIVER'S SIDE REAR DOORS FAILED TO LOCK SECURELY. ON SEVERAL OCCASIONS THE DOORS WERE UNABLE TO BE UNLOCKED FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT STATED THE DOORS WOULD UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO TOYOTA OF SCRANTON LOCATED AT 3400 N MAIN AVE, SCRANTON, PA 18508, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11316311 |
|---|---|
| Consumer Location: | BELLINGHAM, MA |
| VIN: | 5TDJK3DC2ES**** |
ON 12/20/19 IN MY 2014 TOYOTA SIENNA THE SLIDING DOOR NEXT TO MY 3 YEAR OLD OPENED WHILE I WAS DRIVING. I WAS IN THE MIDST OF ACCELERATING AFTER A LIGHT TURNED GREEN WHEN THE CAR STARTED NOTIFYING ME THAT A DOOR WAS AJAR AND THE PASSENGER-SIDE SLIDING DOOR STARTED OPENING. THE DOOR OPENED FULLY AND REMAINED OPEN AS I WAS AT SPEED IN THE MIDDLE OF AN INTERSECTION. NOTE THAT ALL DOORS WERE CLOSED AND LATCHED BEFORE I PUT THE VEHICLE IN DRIVE, AND THIS ONLY OCCURRED AFTER A FEW MILES OF DRIVING. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE LATCH ASSEMBLY IN BOTH SLIDING DOORS. THE DEALERSHIP COULDN'T TELL ME WHAT FAILED OR IF THE REPLACED LATCHES WOULD SOLVE THE PROBLEM, SO I CALLED TOYOTA CORP. I LEARNED THAT TOYOTA ALREADY KNEW ABOUT THIS ISSUE. WHEN I ASKED IF THEY COULD ASSURE ME THAT THE SLIDING DOORS WOULDN'T OPEN WHILE DRIVING AGAIN, THEY COULDN'T. THEY TOLD ME THAT THEY COULDN'T CONFIRM THAT THE LATCHES WERE THE PROBLEM, AND WHILE THE REPLACEMENT LATCH HAS A DIFFERENT MODEL NUMBER THAN THE ORIGINAL, THEY DON'T KNOW IF IT IS IN FACT A DIFFERENT PART AND IF SO, HOW. THE ONLY ASSURANCE THAT TOYOTA COULD GIVE ME IS THAT 'OF THE PEOPLE IN YOUR REGION THAT THIS HAS HAPPENED TO, IT HASN'T HAPPENED A SECOND TIME THAT WE KNOW OF'. THE MORE QUESTIONS I ASKED, THE CLEARER IT BECAME THAT THIS COULD HAPPEN AGAIN. PLEASE NOTE THAT THIS ISSUE IS ENTIRELY DIFFERENT FROM THE '16 RECALL THAT INVOLVED SLIDING DOORS OPENING WHILE DRIVING (ALL ASSOCIATED RECALLS HAD BEEN PERFORMED BY TOYOTA DEALERSHIPS PRIOR TO THIS INCIDENT). WE HAD NOT PREVIOUSLY REPORTED THIS TO NHSA AS WE HAD ASSUMED THAT TOYOTA REPORTED THIS INCIDENT AS PART OF OUR CASE WITH THEM.
| NHTSA ID Number: | 11311595 |
|---|---|
| Consumer Location: | BROWNSVILLE, TX |
| VIN: | 5TDKK3DC6ES**** |
OCCASIONALLY WHEN FROM A STOP OR AFTER SLOWING DOWN AND THEN ACCELERATING RAPIDLY, THE CAR DOES NOT DO ANYTHING AND ALMOST GETS REAR ENDED. I HAVE TOLD THE DEALER AND THEY SAID IT IS NO UNUSUAL WITH TOYOTA'S..... DALLAS CORPORATE SAYS SEE DEALER. I JUST QUITE COMPLAINING AFTER A COUPLE YEARS, BUT WAS TOLD TO CHECK WITH YOU. MOST EVERY THING ELSE I LIKE ABOUT TOYOTA...
| NHTSA ID Number: | 11311383 |
|---|---|
| Consumer Location: | JAMESVILLE, NY |
| VIN: | 5TDKK3DC9ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING 15 MPH THE BRAKE PEDAL WAS APPLIED HOWEVER DEPRESSED TO THE FLOORBOARD, THE VEHICLE ACCELERATED AND SURGE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED THE IGNITION TO THE OFF POSITION. THE VEHICLE WAS TOWED TO ROMANO TOYOTA 6400 BASILE ROWE, EAST SYRACUSE, NY 13057(315) 445-1070, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,929. *BF*JB
| NHTSA ID Number: | 11309860 |
|---|---|
| Consumer Location: | BEVERLY HILLS, CA |
| VIN: | 5TDYK3DC0ES**** |
NOTHING HAPPENED TO THE VEHICLE, BUT NORTH HOLLYWOOD TOYOTA REFUSED TO REPLACE THE AIRBAGS ( AFTER WAITING IN THEIR SERVICE DEPARTMENT FOR 5 HOURS) BECAUSE THEY SAID WE 'ALTERED' THE VEHICLE. IT IS A MOBILITY VAN PURCHASED THRU MOBILITYWORKS- WHO ADDED A RAMP FOR A WHEEL CHAIR. THE FRONT BUMPER AND DASH WERE NOT ALTERED.
| NHTSA ID Number: | 11309306 |
|---|---|
| Consumer Location: | HACKENSACK, NJ |
| VIN: | 5TDKK3DCXES**** |
JUST BEFORE THE VEHICLE COMES TO A FULL STOP, THERE IS UNINTENDED ACCELERATION AND I COULD SEE EVEN THE RPM(SCALE) TO SPIKE TEMPORARILY. THIS HAS BEEN HAPPENING EVERY TIME WHEN OUTSIDE TEMP IS COLD AND VEHICLE IS DRIVEN WITH COLD OR SLIGHTLY ABOVE COLD ENGINE TEMPERATURE. THERE IS A RISK OF HITTING ANOTHER VEHICLE OR MEETING ACCIDENT IF MISJUDGE MY BRAKING BECAUSE OF THIS PROBLEM. HOWEVER IT DOES IT EVEN ON HIGHWAY UNDER NORMAL TEMPERATURE WHILE I'M BRAKING OR SLOWING DOWN.
| NHTSA ID Number: | 11302625 |
|---|---|
| Consumer Location: | POMONA, CA |
| VIN: | 5TDYK3DC4ES**** |
AFTER ABOUT 60,000 MILES MY CHECK ENGINE LIGHT ILLUMINATES WITH CODE P0012 EVERY 1,000 MILES AND WHEN I TAKE IT TO TECHNICIAN THEY FIND NOTHING WRONG AFTER RESETTING. THEN AGAIN IT RANDOMLY APPEARS AND HAS BEEN DOING SUCH FOR THE LAST 10,000 MILES. FRUSTRATING. ALSO THE FRONT BRAKES SQUEAL EVERYTIME I TOUCH THE BRAKE PEDAL REGARDLESS OF WHICH PADS I USE OR IF THEY ARE NEW OR USED.
| NHTSA ID Number: | 11299172 |
|---|---|
| Consumer Location: | OSSINING, NY |
| VIN: | 5TDKK3DC7ES**** |
CAR ACCELERATES WHEN TRYING TO STOP/ PRESSING BREAKS
| NHTSA ID Number: | 11290904 |
|---|---|
| Consumer Location: | ELIZABETH, NJ |
| VIN: | 5TDKK3DC1ES**** |
I WAS DRIVING MY MINIVAN GETTING IN THE HIGHWAY WHEN IT JUST STOP RUNNING PERIOD IN THE MIDDLE OF THE ROAD. I COULD HAVE BEEN DEAD BY NOW SPECIALLY IN A HIGHWAY. LUCKILY, I WAS ABLE TO PULL TO THE SIDE VERY QUICK WHEN CAR DIED ON ME. I HAD TO PAY A TOW TRUCK TO TAKE MY VEHICLE HOME NOW TOYOTA DOES NOT WANT TO FIX IT. ALSO, SLIDING DOOR WON'T CLOSE. WHEN PRESSING DOOR BUTTON TO CLOSE, DOOR SLIDES RIGHT BACK. IT DOES NOT MAKE IT ALL THE WAY TO BE ABLE TO LOCK THE DOOR. THIS HAPPENED WHILE PASSENGER WAS GETTING IN THE VEHICLE WAS WE WERE NOT ABLE TO LOCK THE DOOR. I WAS PARKED ON THE STREET. UNFORTUNATELY, I DID NOT TAKE ANY PICTURES.
| NHTSA ID Number: | 11255564 |
|---|---|
| Consumer Location: | DIGHTON, MA |
| VIN: | 5TDYK3DCXES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S SLIDING DOOR FAILED TO FUNCTION WHEN USING THE POWER BUTTON. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE SLIDING DOOR FROM THE EXTERIOR HANDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
| NHTSA ID Number: | 11230729 |
|---|---|
| Consumer Location: | GUIN, AL |
| VIN: | 5TDYK3DC7ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HOOVER TOYOTA (2686 JOHN HAWKINS PKWY, HOOVER, AL 35244) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
| NHTSA ID Number: | 11222068 |
|---|---|
| Consumer Location: | ELSA, TX |
| VIN: | **** |
I TOOK MY TOYOTA SIENNA VAN TO TOYOTA OF PHARR TO HAVE MY PASSENGER AIR BAG REPLACE DUE TO A RECALL. I MADE A SCHEDULE APPOINTMENT ON AND IT WAS COMPLETED, HOWEVER, SERVICE PERSON INFORMED ME THAT I NEEDED TO HAVE MY ' CONTROL ARM ' REPLACED AS WELL. HE STATED IT IT WASN'T UNDER WARRANTY AND NO RECALL ON IT. THE COST TO HAVE IT DONE IS $2,381.07. I ASKED HIM HOW DID THIS HAPPENED. HE STATED IT'S THE DRIVING CONDITION AND MILES. I TOLD HIM MY WIFE IS RETIRED AND HARDLY DRIVES IT AND ONLY DRIVES IT ON PAVE ROAD. ALSO, IT ONLY HAS 70,000 MILES. I TOLD GENTLEMAN THAT THAT WAS TOO MUCH MONEY. I ASKED HIM IF IT'S SAFE TO DRIVE AND SAID YES. DO, I BROUGHT IT HOME. MY WIFE AND I ARE STILL PAYING FOR OUR VEHICLE AND HOW CAN THIS HAPPEN? CAN YOU PLEASE CHECK IF THERE IS A RECALL ON THIS PART? IF NOT, CAN TOYOTA PAY FOR IT OR AT LEAST MOST OF IT ? WE'VE PURCHASED VEHICLES FROM TOYOTA FROM THE PAST FOR MANY MANY YEARS....PLEASE HELP US OUT. THANK YOU.
| NHTSA ID Number: | 11221210 |
|---|---|
| Consumer Location: | GARDNER, MA |
| VIN: | 5TDKK3DCXES**** |
WHILE STATIONARY, THE SLIDING DOOR CABLE SNAPPED WHILE IT WAS AUTOMATICALLY OPENING AND HAS IMPEDED THE SLIDING DOOR TO EVEN OPEN MANUALLY WHICH LEADS TO SAFETY CONCERNS AS THE DOOR WILL NOT OPEN UP AS THE CABLE IMPEDES IN ITS WAY.
| NHTSA ID Number: | 11218634 |
|---|---|
| Consumer Location: | ARLINGTON, TX |
| VIN: | 5TDKK3DC9ES**** |
TAKATA RECALL. MY 2014 TOYOTA SIENNA WAS IN MOTION ON THE HIGHWAY GOING A STEADY 75 MPH. AND THE TRAC OFF LIGHT WENT ON AND WE TRIED TURNING IT OFF LIKE WE USUALLY DO WHENEVER WE TURN IT ON ON ACCIDENT. AND AFTER A MILE DOWN THE HIGHWAY IT STARTED FUMING INTENSELY SO WE STOPPED AT A GAS STATION.
| NHTSA ID Number: | 11208740 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | 5TDYK3DC9ES**** |
WITH THE CAR IN PARK AND ATTEMPTING TO OPEN THE DRIVER SIDE SLIDING DOOR, IT REFUSES TO OPEN AND STOPS ABRUPTLY DURING THE SLIDE ONLY OPENING A FEW INCHES (NOT ENOUGH TO RENDER THE OPENING USABLE) BECAUSE THE FUEL DOOR IS NOT SUFFICIENTLY CLOSED TO DEPRESS THE PUSH BUTTON THAT TELLS THE VAN'S SYSTEM THAT THE FUEL DOOR IS FULLY SHUT. THUS THE SLIDING DOOR STOPS ABRUPTLY (AS PROGRAMMED) TO AVOID A COLLISION WITH AN OPEN FUEL DOOR. HOWEVER, THAT IS NOT THE CASE HERE. UPON FURTHER INSPECTION IT IS NOTICED THAT THE SPRING ON THE PUSH BUTTON HAS SUCH A SEVERE STIFFNESS THAT THE FUEL DOOR'S HINGE SYSTEM WAS NOT DESIGNED DURABLE ENOUGH TO COMPENSATE FOR THE OUTWARD LOAD EXERTED BY THE PUSH BUTTON WHEN THE FUEL DOOR IS CLOSED AND LOCKED. FOR THIS REASON, THE FUEL DOOR HINGE, OVER TIME, EXPERIENCES A FATIGUE FAILURE AT THE TOP OF THE HINGE ONLY. THAT IS TO SAY, THE LOWER HALF OF THE HINGE REMAINS CONNECTED AND OPERABLE WHILE THE TOP HALF OF THE HINGE SHEARS IN TWAIN. NOW SHEARED, THE FUEL DOOR IS PUSHED FREELY AWAY BY THE PUSH BUTTON AND THE TOP FORWARD MOST CORNER OF THE FUEL DOOR PROTRUDES PAST THE VAN'S PROFILE BY HALF AN INCH OR MORE. IT IS THE FAILURE OF THE FUEL DOOR HINGE, CREATED BY THE OVERDESIGN OF THE SPRING ON THE PUSH BUTTON, THAT ALLOWS THE DOOR TO NOT OPEN PROPERLY DESPITE THE DRIVER DOING EVERYTHING TO KEEP THE PATH OF THE DOOR CLEAR. UNFORTUNATELY, FOR EMBARKING, THIS RENDERS THE SLIDING ACCESS POINT AS DIFFICULT AS YOU HAVE TO MANUALLY PUSH AGAINST THE FUEL DOOR WHEN OPENING THE SLIDING DOOR UNTIL IT HALFWAY OPEN. FOR DISEMBARKING THIS IS THE SAFETY HAZARD, AS THERE IS NO WAY TO "RIG" THE SYSTEM TO OPERATE FROM THE INSIDE AND DURING EMERGENCY EGRESS FROM THE VEHICLE. IF THE PASSENGER DOOR IS BLOCKED OR BROKEN AS THE RESULT OF A HAZARD OR CRASH, OCCUPANTS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED INSIDE BEING FORCED TO CLIMB INTO THE FRONT SEAT OR TRUNK
| NHTSA ID Number: | 11186128 |
|---|---|
| Consumer Location: | EASTHAM, MA |
| VIN: | 5TDYK3DCXES**** |
MY SIENNA MINIVAN WITH 38K MILES TOLD NEEDS 4 NEW TIRES. PURCHASED CERTIFIED PREOWNEN-21KMILES- REPORT GAVE TIRES OK- PAID $26K- TIRES ROTATED 1/2019 NO WORD OF TIRE DRY ROT- MARCH 2019 TOLD 1/4 IN TREAD AND ROT STARTING. READ CARGURUS ON LINE AND 20 PAGES OF E-MAIL REPORTS OF TIRE FAILURES AT 20-30K MILES ON SIENNAS- MULTIPLE REPLACEMENTS NECESSARY. NO DISCLOSURE OF THIS ONGOING PROBLEM BY DEALER. THIS PRESENTS DANGER ON THE ROAD IF TIRES NOT REPLACED AND ECONOMIC HARDSHIP TO CAR OWNERS.
| NHTSA ID Number: | 11185825 |
|---|---|
| Consumer Location: | COLBERT, GA |
| VIN: | 5TDZK3DC7ES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 549-7002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11185032 |
|---|---|
| Consumer Location: | BUDD LAKE, NJ |
| VIN: | 5TDYK3DC6ES**** |
I PURCHASED A 2014 TOYOTA SIENNA ON JULY 4TH 2017. SINCE THE DAY I PURCHASED THE VEHICLE I HAVE BEEN HAVING ELECTRICAL PROBLEMS WITH BOTH SLIDING DOORS AND THE TRUNK. TOYOTA STILL HAVEN'T FIXED THE PROBLEMS WITH THE DOORS I JUST DON'T FEE SAFE HAVING MY KIDS AND OTHER PEOPLE KIDS IN THE CAR
| NHTSA ID Number: | 11184758 |
|---|---|
| Consumer Location: | BRAMBLETON, VA |
| VIN: | 5TDDK3DC7ES**** |
REAR SEATBELT WOULD NOT RELEASE AND BECAME ONLY TIGHTER WHEN WE TRIED TO RELEASE IT. A CHILD ALMOST SUFFOCATED BECAUSE IT WAS SO TIGHT AROUND HER STOMACH THAT SHE COULD NOT BREATHE. WE HAD TO CUT THE SEAT BELT. NOW, WE ARE MISSING A SEAT BELT AND TOYOTA REFUSED TO ACKNOWLEDGE THAT IT WAS A DEFECT AND/OR REPLACE IT.
| NHTSA ID Number: | 11180340 |
|---|---|
| Consumer Location: | CHEPACHET, RI |
| VIN: | **** |
CABLE ON DRIVER SIDE SLIDING POWER DOOR IS DEFECTIVE. DOOR NO LONGER FUNCTIONS PROPERLY.
| NHTSA ID Number: | 11175126 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5TDKK3DC2ES**** |
TAKATA RECALL AIRBAG WARNING LIGHT CAME ON WHILE DRIVING ON HIGHWAY. HAD DIAGNOSTIC SCAN RAN AND FOUND CODE FOR SQUIB CABLE OR CLOCK SPRING IS BAD. CAR IS ONLY FIVE YEARS OLD WITH A LITTLE OVER 60K MILES. THIS CABLE IS MANUFACTURER BUILT FOR THIS SPECIFIC VAN AND COST ALMOST $700! I CAME IN FOR A RECALL ON MY TAKATA PASSENGER AIRBAGS AND WOUND UP DROPPING MORE MONEY! I HAVE WAITED FOR ALMOST A WEEK FOR RECALL. NOW I'M WAITING LONGER FOR THIS REPLACEMENT.
| NHTSA ID Number: | 11172389 |
|---|---|
| Consumer Location: | ENFIELD, NH |
| VIN: | **** |
SLIDING DOOR ISSUES - THIS IS A FOLLOW UP TO PREVIOUS COMPLAINTS REGARDING ISSUES I WAS HAVING WITH GETTING THE SLIDING DOORS ON MY 2014 TOYOTA SIENNA FIXED. THE ORIGINAL RECALL DID NOT SOLVE THE PROBLEM, THE TWO WARRANTY ENHANCEMENTS DID NOT SOLVE THE PROBLEM, AND IT WAS FINALLY DETERMINED THAT THE SLIDING DOOR HINGES WERE THE PROBLEM. I REACHED OUT TO TOYOTA MOTOR CORPORATION AFTER HAVING NO LUCK DEALING WITH THE LOCAL DEALERSHIP AND THE GENTLEMEN I WORKED WITH ON MY COMPLAINT WAS EXTREMELY HELPFUL. WE WERE ABLE TO GET THE HINGES REPLACED ON BOTH SLIDING DOORS FOR $140 VS $758 AND THEY ARE NOW WORKING AS THEY SHOULD.
| NHTSA ID Number: | 11163867 |
|---|---|
| Consumer Location: | ENFIELD, NH |
| VIN: | 5TDYK3DC9ES**** |
THIS IS A FOLLOW UP TO AN EARLIER COMPLAINT REGARDING THE SLIDING DOORS ON MY 2014 TOYOTA SIENNA NOT CLOSING. THEIR WAS A RECALL AND WARRANTY EXTENSIONS ISSUED. I HAD THE RECALL ISSUE ADDRESSED, WHICH DID NOT FIX THE PROBLEM, SO AFTER SEVERAL MONTHS I WAS FINALLY ABLE TO GET THE LOCAL TOYOTA DEALER TO TAKE CARE OF THE WARRANTY EXTENSIONS ADDRESSED, AND STILL NOT FIXED. I WAS THEN TOLD THAT UNTIL I GET THE HINGES ON THESE DOORS REPLACED THE PROBLEM WILL CONTINUE. SO, AFTER ALL THAT, I AM TOLD THAT THE HINGES ARE THE PROBLEM! THE WARRANTY COVERAGE PROGRAM I PURCHASED DOES NOT COVER THE HINGES (I PURCHASED ONE OF THE BEST WARRANTIES) AND THE HINGES ARE GOING TO COST ME $758. SHOULDN'T THEIR BE A RECALL ON THE HINGES TO ADDRESS THIS PROBLEM? I SURE AM HOPING SO.
| NHTSA ID Number: | 11162682 |
|---|---|
| Consumer Location: | MUSCATINE, IA |
| VIN: | **** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH PRIMEWELL VALERA TOURING II TIRES, SIZE: 235/60R17. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO TOYOTA OF MUSCATINE (LOCATED AT 3000 N HWY 38, MUSCATINE, IA 52761) WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. THE CONTACT CALLED FIRESTONE COMPLETE AUTO CARE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17T013000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 86,000. THE TIRE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*JB
| NHTSA ID Number: | 11162105 |
|---|---|
| Consumer Location: | SAINT LOUIS, MO |
| VIN: | 5TDYK3DC8ES**** |
VEHICLE STOPPED ABRUPTLY WITH A SHAKE WHILE REDUCING SPEED AT A TRAFFIC SIGNAL. I WAS IN THE MIDDLE OF THE ROAD. A MILD BURNING SMELL CAME OUT FROM THE HOOD. THE CAR WAS SERVICED ONE MONTH BACK AND AS PART OF IT THEY DID 128 POINT( DO NOT REMEMBER EXACT NUMBER ) AND ALL REPORTED ISSUES WERE FIXED. AROUND $1000/- WAS SPENT ON THE CAR. SINCE BATTERY WAS JUST 1 YEAR OLD, I DID NOT EXPECT A PROBLEM WITH THE BATTERY AS WELL. STILL I SWITCHED OFF ALL LIGHTS AND TRIED TO RESTART. THERE WAS NO FURTHER RESPONSE FROM THE VEHICLE. I WAS BLOCKING TRAFFIC FROM BEHIND AND POLICE CAME TO CONTROL TRAFFIC. ONLY OPTION WAS TO TOW THE VEHICLE. I TOOK IT TO THE SAME TOYOTA AUTHORIZED SERVICE CENTER WHERE I DID THE PREVIOUS SERVICE ( I HAD PURCHASED THE CAR FROM THE SAME DEALER ). NEXT DAY TOYOTA SERVICE STAFF CALLED ME AND ASKED DETAILS OF WHAT HAPPENED. BY EVENING THEY SAID THAT SOME SPRING BREAK IN CYLINDER 4 WHICH CLOGGED AT SOME OTHER PART WITHIN THE ENGINE. IN THE PROCESS, THERE ARE SCRATCHES IN OTHER PARTS AND THE ENGINE OIL WAS FILLED WITH METAL PARTS. SENIOR TECHNICIAN SAID THIS IS A MAJOR ISSUE AND THEY HAVE INVITED TOYOTA FIELD ENGINEER TO COME AND INSPECT THE ENGINE AND ASSOCIATED ISSUES. PRELIMINARY ASSESSMENT IS THAT THE ENGINE MIGHT NEED A REPLACEMENT AS CHANGING FEW PARTS MAY NOT BE SUFFICIENT TO KEEP THE VEHICLE SAFE BACK ON STREET. INCIDENT HAPPENED IN CITY STREET AND WHEN THE SPEED WAS LOWERED TO 20. TODAY IS MONDAY, BUT TOYOTA DEALER WHO IS DOING THE SERVICE HAS NOT UPDATED ME YET WITH THE MAGNITUDE OF COMPLETE PROBLEM NOR THE TIME THEY NEED. I AM HEART BROKEN TO HEAR THAT THE ROUGH ORDER MAGNITUDE COST TO FIX THE CAR IS BETWEEN $18K TO $20K.
| NHTSA ID Number: | 11161412 |
|---|---|
| Consumer Location: | VISTA, CA |
| VIN: | 5TDKK3DC1ES**** |
MY CAR HAS BOTH SIDES POWER SLINGING DOOR IS UNABLE TO BE OPENED AND CLOSED WHEN COMMANDED.
| NHTSA ID Number: | 11161231 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5TDXK3DCXES**** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE FUEL DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573, (281)-884-3744), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE VEHICLE. THE FAILURE MILEAGE WAS 73,000.
| NHTSA ID Number: | 11160702 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | **** |
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE POWER SLIDING DOOR MALFUNCTIONED DUE TO A FRACTURED CABLE. THE CONTACT INDICATED THAT THE DOOR WAS EXTREMELY HEAVY AND COULD ONLY BE OPENED AND CLOSED MANUALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (NORTH HILLS TOYOTA, 711 BROWNS LN, PITTSBURGH, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
| NHTSA ID Number: | 11157116 |
|---|---|
| Consumer Location: | NORTH HOLLYWOOD, CA |
| VIN: | 5TDKK3DC0ES**** |
MY VEHICLE 'S VERY HARD BRAKE WITH DTC C1441 , ODOMETER ONLY 25.036 MILEAGE I NEED A LONG DISTANCE TO STOP THE CAR
| NHTSA ID Number: | 11155534 |
|---|---|
| Consumer Location: | MIDLOTHIAN, VA |
| VIN: | 5TDDK3DC0ES**** |
ALL OF THE SUDDEN, AFTER A LONG DRIVE ON HIGHWAY, I PARKED AND FUEL MY CAR AND MY CAR WOULD NOT CHANGE GEARS PROPERLY OR VERY SUDDEN BURST THEN STUCK IN GEAR, THEN AFTER LITTLE WHILE I STOP ON THE SIDE AND NOW IT WON'T DRIVE OR REVERSE OR SOMETIMES WON'T GO PARK.
| NHTSA ID Number: | 11154096 |
|---|---|
| Consumer Location: | ENFIELD, NH |
| VIN: | **** |
STARTED HAVING ISSUES WITH LEFT & RIGHT SLIDING DOORS NOT CLOSING ON 2014 TOYOTA SIENNA ROUGHLY 18 MONTHS AFTER PURCHASE. LATER RECEIVED A RECALL NOTICE FOR THE INSTRUMENT PANEL JUNCTION BLOCK AND NEW WIRE HARNESSES AS WELL AS WARRANTY ENHANCEMENTS FOR SLIDING DOOR FRONT AND REAR LOCK ASSEMBLIES. BROUGHT IN TO WHITE RIVER TOYOTA IN WHITE RIVER JUNCTION, VT FOR REPAIR AND WAS TOLD THAT ALL THAT COULD BE DONE WAS THE RECALL ITEM AS THEY COULD NOT DUPLICATE THE SLIDING DOOR ISSUE NOT CLOSING. HAVE CONTINUED TO HAVE THIS PROBLEM AND HAVE HAD TO CLOSE DOORS MANUALLY. BROUGHT IN AGAIN TO HAVE REPAIRED APPROXIMATELY A YEAR LATER AND WAS LED TO BELIEVE THE WARRANTY ENHANCEMENT REPAIRS WOULD BE DONE ONLY TO BE TOLD THAT THEY NEEDED TO ORDER THE PARTS AND THAT THE TECHNICIAN RECOMMENDED THE REPLACEMENT OF BOTH SLIDING DOOR HINGES AT A COST OF $758. THE EXTRACARE WARRANTY THAT I HAD PURCHASED WHEN I BOUGHT THE VEHICLE WILL NOT COVER THE HINGES AS THESE WERE NOT COVERED WHEN THE WARRANTY WAS PURCHASED. THIS VEHICLE IS A 2014 AND I STARTED HAVING THESE ISSUES WITHIN TWO YEARS OF PURCHASE. WHY ISN'T TOYOTA STEPPING UP TO THE PLATE AND FIXING THESE ISSUES? THESE PROBLEMS ARE WELL DOCUMENTED AND TOYOTA SUPPOSEDLY PRIDES THEMSELVES ON CUSTOMER SATISFACTION. ARE THEY WAITING UNTIL THESE DOORS CAN'T BE CLOSED AT ALL AND/OR FALL OFF BEFORE THEY WILL BE FORCED TO FIX? I WILL NEVER PURCHASE ANOTHER TOYOTA OR RECOMMEND A TOYOTA FOR THE SIMPLE FACT THAT CUSTOMER SATISFACTION AND SAFETY DOES NOT APPEAR TO BE THEIR #1 PRIORITY.
