Components: STRUCTURE
July 15, 2019
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Optional |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Not Available |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11232072 |
|---|---|
| Consumer Location: | GEORGETOWN, IN |
| VIN: | 5TEWM72N72Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WAS LOWER THAN THE OTHER SIDE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO JEFF WYLER TOYOTA OF CLARKSVILLE (808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (812) 284-2277) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 305,000.
| NHTSA ID Number: | 10911002 |
|---|---|
| Consumer Location: | TOMS RIVER, NJ |
| VIN: | 5TEWM72N72Z**** |
BODY FRAME IS RUSTED TO A POINT WHERE THE VEHICLE IS UNSAFE TO DRIVE
| NHTSA ID Number: | 10640242 |
|---|---|
| Consumer Location: | HOPE VALLEY, RI |
| VIN: | 5TEWM72N72Z**** |
DRIVING AT 35 MPH WENT OVER BUMP LEAF SPRING WENT UP THROUGH FRAME CAUSING VEHICLE TO BECOME OUT OF CONTROL. VEHICLE WAS INSPECTED AT VALENTI TOYOTA IN WESTERLY RI AND VEHICLES FRAME IS ROTTED. *TR
| NHTSA ID Number: | 10627086 |
|---|---|
| Consumer Location: | HOPE VALLEY, RI |
| VIN: | 5TEWM72N72Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE FRAME DETACHED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE DEALER STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
| NHTSA ID Number: | 11431698 |
|---|---|
| Consumer Location: | QUEEN CREEK, AZ |
| VIN: | 5tepm62n62z**** |
The truck frame has completely rusted out and has snapped in half. Leaving my truck undriveable. Toyota had an extended warranty but only if you followed exact criteria. This is a big safter issue that should be recalled
| NHTSA ID Number: | 11427105 |
|---|---|
| Consumer Location: | GOSHEN, IN |
| VIN: | 5TEWN72N32Z**** |
Truck frame is rusted to the point the the vehicle is not usable. The problem has been confirmed by a local independent service center. The vehicle has not been inspected by the manufacturer. The first symptom was that the right rear shock became detached from the frame. When I brought the vehicle in to have the shock repaired they stated that there was not enough frame left in that area to re-attach the shock.
| NHTSA ID Number: | 11419771 |
|---|---|
| Consumer Location: | TRAVERSE CITY, MI |
| VIN: | 5tepm62n22z**** |
Truck was taken to dealer about 5 years ago or less for underbody spray and frame inspection "recall". Truck was cleared as safe. Today, Tire shop informs me frame is unsafe to lift the car by, and proceeded to put his hand through the frame to show the severity of the issue. So I take the truck to my local dealer and ask them what can be done about it. They inform me that, this "program" ended in 2016. I read that 10mm holes in frame would issue a frame/car recall. There is no way there wasn't an issue less than 5 years ago. I believe this is negligence of the dealer in keeping people safe in this vehicle and on the highway.
| NHTSA ID Number: | 11419262 |
|---|---|
| Consumer Location: | MINEOLA, NY |
| VIN: | 5tepm62n02z**** |
The chassis of the vehicle is corroded, metal is exposed. Shocks bracket seems like it might break off. Concerned that vehicle will fail on the road.
| NHTSA ID Number: | 11388668 |
|---|---|
| Consumer Location: | POTTSTOWN, PA |
| VIN: | 5TEWN72N12Z**** |
ONGOING RUSTY DETERIORATION OF FRAME. HAVE HAD SECTIONS CUT OUT AND PLATES WELDED 3X. PURCHASED IN 2003. SAME DEALER CLAIMS RECALL SENT. NOT RECEIVED BY ME. HAVE HAD OTHER RUST PROBLEMS WITH TOYOTAS, AND HAD RESPONDED TO SAME. THIS WAS TO BE MY LAST VEHICLE AS I AM 77, ON SS, DRIVE LESS THAN 5,000MPY, TRUCK HAS MORE THAN ENOUGH MAJOR REPAIR FREE LIFE TO OUT LIVE ME! HAVE BEEN ADVISED BY MY GARAGE NOT TO DRIVE-CANNOT GO ONTO THE LIFT ANYMORE! HAS BEEN BEYOND REPAIR FOR YEARS-WON'T PASS STATE INSPECTION. AM FORCED TO BUY ANOTHER, WHICH I CAN ILL AFFORD. HERE IS REPAIR RECORD. 2/27/2015-FRAME RAIL REPAIR $500. AT 2016 INSPECTION ORIGINAL DEALER QUOTED $1,000 TO REPAIR FRAME, STATED RECALL HAD BEEN SENT AND IGNORED, AND GOT VERY BELIGERENT INITALLY AND DURING SUBSEQUENT PHONE CALLS. REPAIR LOCALLY $800. AGAIN $700 IN 2017. BY 2018 SHOCK MOUNTS WERE RUSTED OFF AND SHOCKS REMOVED. HAS NOT PASSED INSPECTION SINCE. STILL COUNTRY DRIVING NOT MORE THAN 20 MI. EVERYTHING RUNNING FINE-NO PROBLEMS. WOULD EXPECT ANOTHER 100,000 NEEDING NO MORE THAN A CLUTCH AND ANOTHER TIMING BELT. I WAS EVEN WILLING TO SPENT $13,000+ FOR A NEW FRAME ONLY TO DISCOVER BY VIN THAT COMPLETE FRAME WAS NO LONGER AVAILABLE. IF YOU WOULD CHECK OUT TACOMAWORLD WEBSITE, THOUSANDS OF COMPLAINTS. RE: HAVING TO JUNK TRUCK THAT HAS MANY MILES YET TO RUN. I KNOW TOYOTA SUED FRAME MANUFACTURER. HAS 'WIPED THEIR HANDS' OF THE ENTIRE AFFAIR; SO I DON'T REALLY EXPECT ANYTHING TO COME OF THIS. BEING AN AIR FORCE VET ON SS AND PTSD DISABILITY I CONSIDERED APPEALING TO TOYOTA DIRECTLY BUT FELT IT A WASTE OF TIME. APPEAL GOING INTO TRASH UNOPENED! ADD MY COMPLAINT TO THE THOUSANDS OF US LOYAL TOYOTA BUYERS WHO HAVE IN ESSENCE EATEN THEIR VEHICLES!!
| NHTSA ID Number: | 11388434 |
|---|---|
| Consumer Location: | SHERMANS DALE, PA |
| VIN: | 5TEWM72N92Z**** |
FRAME RUSTING
| NHTSA ID Number: | 11377833 |
|---|---|
| Consumer Location: | RIVERVIEW, FL |
| VIN: | 5TENL42N62Z**** |
MY FRAME IN MY 2002 TACOMA IS ALMOST FULLY RUSTED . I CONTACTED TOYOTA AND THEY ARE NOT WILLING TO HELP EVEN THOUGH THEY KNOW THAT THEIR TRUCKS ARE RUSTING AND THAT THERE WAS A PREVIOUS RECALL SET TO REPLACE THE FRAME. SINCE I JUST GOT THIS TRUCK FORM SOMEONE, I HAD NO IDEA OF THE RECALL AND OF THE RUST . THE CAR IS NO LONGER SAFE TO DRIVE AT THIS POINT SINCE IT IS ABOUT TO BREAK IN HALF .
| NHTSA ID Number: | 11375945 |
|---|---|
| Consumer Location: | SEATTLE, WA |
| VIN: | 5TENL42N02Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE HEARD AN ABNORMALLY LOUD CLUNKING SOUND AS THE VEHICLE BEGAN TO VEER INDEPENDENTLY TO THE RIGHT, WITHOUT WARNING. THE CONTACT THEN PULLED THE VEHICLE OVER AND CALLED HER HUSBAND WHO ARRIVED AT THE SCENE AND DETERMINED THAT THE FAILURE WAS CAUSED BY A DEFECTIVE BALL JOINT. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 109,544.
| NHTSA ID Number: | 11374596 |
|---|---|
| Consumer Location: | GREENVILLE, SC |
| VIN: | 5TEVL52N92Z**** |
WAS DRIVING DOWN 85 S C FROM GREENVILLE- ANDERSON IN PASSING LANE .HEARD SLIGHT NOISE LIKE IN LEFT REAR TIRE AT FIRST.SOUND INCREASED FAST TO EXTREME THUMPING.HAD TO PULL OVER IMMEDIATELY INTO BREAKDOWN LANE.LOOKED AT TIRE-----OUTSIDE WALL WAS COMPLETELY RIPPED OPEN SHOWING TOTAL RIM.IF THIS HAD BEEN EITHER FRONT TIRE I WOULD DEAD NOW.TIRE WAS BOUGHT ABOUT 2 1/2 YRS AGO,TWAS OVER 50%,MILAGE WAS UNDER 20,000 MILES
| NHTSA ID Number: | 11365882 |
|---|---|
| Consumer Location: | COTTONDALE, AL |
| VIN: | 5TEWN72NX2Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE ACCELERATED PEDAL BECAME STUCK, THE BRAKE PEDAL WAS APPLIED BUT TRAVELLED TO THE FLOOR, AS THE VEHICLE CRASHED INTO A METAL MAIL BOX. ADDITIONALLY, WHILE APPLYING THE BRAKE PEDAL THE INSTRUMENT PANEL WENT DIM WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT HE REPLACED ALL THE BULBS. THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT WHEN THE AIR BAGS DEPLOYED HE SAW A GLOWING LIGHT AS A FIRE WAS IGNITED. THE CONTACT SUSTAINED INJURIES FROM THE FUMES AND FIRE EXERTED FROM THE DRIVER'S AND PASSENGER SIDE AIR BAGS THAT BURNT HIS NOSTRILS AND FOREHEAD. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
| NHTSA ID Number: | 11360865 |
|---|---|
| Consumer Location: | WINDSOR LOCKS, CT |
| VIN: | 5TEWM72N92Z**** |
THERE WAS A RECALL ON THE FRAME IN 2010 AND THEY SAID UNDERCOATING WOULD PROTECT THAT HOWEVER NOW THE FRAME IS RUSTED AND NOT SAFE TO DRIVE IF I GET IN AN ACCIDENT IT WILL FAIL. IT ONLY HAS 90,000 MILES ON IT AND TOYOTA IS REFUSING TO DO ANYTHING ABOUT IT. I FEEL THEY SHOULD HAVE A WARRANTY ON THE FRAME.
| NHTSA ID Number: | 11354404 |
|---|---|
| Consumer Location: | TREGO, WI |
| VIN: | 5TEPM62N62Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED HER VEHICLE AND DISCOVERED SEVERE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. THE CONTACT SPOKE WITH MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729) WHO INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT THEN CALLED THE MANUFACTURER WHO WAS NOTIFIED OF THE FAILURE AND DISREGARDED HER CONCERN WITH THE CORROSION. THE MANUFACTURER SUGGESTED THE VEHICLE BE SOLD AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,021.
| NHTSA ID Number: | 11322942 |
|---|---|
| Consumer Location: | FRANKFORT, KY |
| VIN: | 5TESN92N12Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING A ROUTINE CHECK ON THE VEHICLE BY AN INDEPENDENT MECHANIC, THE TECHNICIAN BECAME AWARE THAT THE REAR SUBFRAME WAS SEVERELY RUSTED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
| NHTSA ID Number: | 11316995 |
|---|---|
| Consumer Location: | VERNON, CT |
| VIN: | 5TEWN72N62Z**** |
FRAME IS ROTTED, SHOCK SEPARATED FROM FRAME
| NHTSA ID Number: | 11281389 |
|---|---|
| Consumer Location: | JANESVILLE, WI |
| VIN: | 5TEHN72NX2Z**** |
I HAVE A 2002 TACOMA THAT WAS PART OF THE FRAME PERFORATION RECALL. HOWEVER, I DID NOT GET A FRAME REPLACEMENT. THE "FIX" WAS TO APPLY A GEL OVER THE RUST ON THE FRAME, WHICH, SUBSEQUENTLY, ALL FELL OFF THE FRAME ONTO MY DRIVEWAY. RECENTLY, I TOOK MY TRUCK INTO THE DEALERSHIP FOR A 4WD REPAIR AND WAS TOLD THAT MY "FRAME WAS SHOT" AND THE TRUCK WAS "UNSAFE TO DRIVE", DUE TO THAT. AND IF THEY LIFTED MY TRUCK TO DO THE REPAIR, IT MIGHT "CRUSH MY FRAME". I EXPRESSED MY DISPLEASURE FOR THE RECALL FIX AND HAD THEM DO AN ESTIMATE ON THE 4WD REPAIR. THEY CAME BACK WITH AN OUTRAGEOUS NUMBER, AS IF THEY DID NOT WANT TO DO THE WORK. I HAVE SINCE CONTACTED INDEPENDENT REPAIR SHOPS AND NO ONE WILL TOUCH IT. *SO, I HAVE A TRUCK NO ONE WILL REPAIR, I CAN'T SELL IT, I CAN'T TRADE IT IN...AND I CAN'T DRIVE IT. IT HAS NO WORTH.ONE OF MY LEAF SPRINGS HAS RUSTED AND BROKEN, TOO. THE TRUCK HAS 215K AND IS IN GOOD CONDITION OTHER THAN RUST. THE ENGINE WILL GO 500K. I SEE RECALLS ON THE FRAME AND LEAF SPRING FOR OTHER MODEL YEARS, BUT THE 2002 SEEMS TO NOT FALL INTO ANY OF THEM. I DON'T EXPECT A NEW FRAME, BUT ASSISTANCE IN OBTAINING A SIMILAR TRUCK AT A REASONABLE PRICE OR OTHER FAIR SOLUTION MAY BE A CONSIDERATION.
| NHTSA ID Number: | 11256676 |
|---|---|
| Consumer Location: | KANSAS CITY, MO |
| VIN: | 5TEWN72N32Z**** |
FRAME FAILURE DUE TO CORROSION: TOYOTA HAD PLACED A "WARRANTY ENHANCEMENT" TO REPLACE THE FRAMES BECAUSE THEY WEREN'T TREATED FOR CORROSION BUT WITH AN ENHANCEMENT, IT EXPIRES AND DID SO IN 2017. I JUST BOUGHT THE TRUCK AND LEARNED THEY HAVE A SAFETY RECALL FOR CORROSION OF THE SPARE WHEEL COMPARTMENT. THIS IS THE SAME ISSUE. WHY IS THE FRAME NOT A SAFETY RECALL?? I HAVE HUGE HOLES AND LARGE CRACKS ALONG MUCH OF THE FRAME AND MY MECHANIC TELLS ME IT'S UNSAFE TO DRIVE. MY FINGERS GO THROUGH THE SIDE OF THE FRAME! MY MECHANIC TELLS ME BASED ON THE LOCATION OF THE CORROSION IN THE FRONT OF THE TRUCK, THE ENTIRE ENGINE IS IN DANGER OF FALLING OUT!! LOOKING ON THE INTERNET, THIS IS A HUGE SAFETY ISSUE FOR TOYOTA TRUCKS FOR 2002 AND BEYOND. FOR MANY YEARS THIS HASN'T BEEN ADDRESSED. THE GOV NEEDS TO DEMAND A SAFETY RECALL FOR THIS TRUCK AND ALL THE OTHERS AFFECTED.
| NHTSA ID Number: | 11256194 |
|---|---|
| Consumer Location: | HACKETTSTOWN, NJ |
| VIN: | 5TENL42N42Z**** |
MECHANIC TOLD ME THAT MY FRAME WAS RUSTED THROUGH. HE COULD PUT HIS FIST THROUGH A HOLE IN THE FRAME AND RECOMMENDED I CALL A DEALER TO SEE IF THIS WAS ON A RECALL LIST. WHEN I CALLED AND GAVE THEM THE VIN, THEY SAID NO IT IS NOT A RECALL. WHAT CAN I DO? ESPECIALLY IF I CANNOT AFFORD ANOTHER VEHICLE!
| NHTSA ID Number: | 11252399 |
|---|---|
| Consumer Location: | ABINGDON, VA |
| VIN: | 5TEWM72N42Z**** |
REAL BAD RUST ISSUE ON THE FRAME FRAME JUST ABOUT INTO , THAT IS ONLY 1 PHOTO I HAVE MORE . I BOUGHT THE TRUCK USED IN 2013 THE ATTACHED PIC WAS TAKEN 2-3 WEEKS AGO TRUCK IS NOT SAFE TO RIDE/DRIVE
| NHTSA ID Number: | 11245838 |
|---|---|
| Consumer Location: | DRY RIDGE, KY |
| VIN: | 5TEGM92N52Z**** |
7/31/2019, I DROVE MY TRUCK TO A TOYOTA DEALER SHOP AFTER I NOTICED THE REAR OF MY TRUCK TILTING DOWN WHEN LOADING. PER TOYOTA DEALER INSPECTION, ITS FRAME 3/4 WAY RUSTED THROUGH ON BOTH SIDES AND VERY UNSAFE TO DRIVE. AND TOYOTA'S EXTENDED WARRANTY ON THE FRAME EXPIRED ON JANUARY 2, 2017. REPLACING THE FRAME WOULD COST $24,000, OR THE TRUCK IS JUST A PIECE OF JUNK. ON THE SAME DAY 1:20PM, I CALLED TOYOTA CUSTOMER EXPERIENCE, 800-331-4331, AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO, AS I DIDN'T BRING IT IN BEFORE THE WARRANTY ON TRUCK FRAME EXPIRED. 7/22/2011, THE TRUCK HAD A FRAME RECALL IN RESPONSE TO EXCESSIVE RUST AND PERFORMED CORROSION TREATMENT PER TOYOTA GUIDELINE (NOT REPLACEMENT OF FRAME). 2/11/2013, THE TRUCK WAS IN TOYOTA SHOP FOR INSPECTION AND DIDN'T HAVE ANY WORDS REGARDING THE FRAME. MY TRUCK IS IN GREAT SHAPE, INTERIOR AND EXTERIOR, OTHER THAN THE RUST FRAME, WITH ONLY 102,000 MILES. I LIKE THE TRUCK, TAKE GOOD CARE OF IT, AND INTENT TO DRIVE FOR A FEW MORE YEARS. BUT I NEVER THOUGHT THE FRAME WOULD BE AN ISSUE EVEN AFTER HAVING A FRAME RECALL WORK DONE. I FEEL TOYOTA SHOULD STILL TAKE CARE OF MY TRUCK FRAME, AS IT HAS GONE BAD DUE TO THE FACT THAT (1) TOYOTA DIDN'T BUILD IT WITH GOOD QUALITY PARTS TO START WITH, (2) TOYOTA DEALER DIDN'T PERFORM A GOOD QUALITY RECALL - JUST PATCH/PAINTED WHICH DIDN'T PREVENT FROM FURTHER RUSTING, AND (3) THIS BAD RUST MUST HAVE HAPPENED BEFORE THE 15-YEAR WARRANTY EXPIRED; I JUST OVER-TRUSTED TOYOTA AND OVER-LOOKED THE FRAME... I HAVE TALKED TO SEVERAL FRAME BODY SHOPS. THEY ARE ALL AWARE OF THE TOYOTA TACOMA FRAME PROBLEMS AND THINK THE FRAME HAD BEEN RUSTING A LONG TIME AGO, WHILE THE TRUCK LOOKS/RUNS GREAT. REPLACEMENT OF THE FRAME IS THE ONLY YET COSTLY OPTION TO SAVE THE TRUCK. I BELIEVE THERE MUST BE MANY TACOMA OWNERS EXPERIENCING THE SAME RESULTED FROM BAD-QUALITY-BUILT TRUCK FRAMES.
| NHTSA ID Number: | 11230717 |
|---|---|
| Consumer Location: | OTTAWA, IL |
| VIN: | 5TESN92N82Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALTERNATOR AND BATTERY CHANGE, THE TECHNICIAN STATED THAT THE FRAME WAS COMPLETELY CORRODED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT ALSO STATED THAT THE FUEL TANK COVER OFTEN POPPED OPEN WITHOUT WARNING. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE VEHICLE WAS TAKEN TO BILL WALSH TOYOTA (815-768-1962, LOCATED AT 4000 N COLUMBUS STREET, OTTAWA, IL 61350) WHERE THE FRAME WAS COATED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT STATED THAT THERE WAS NO REMINDER ABOUT THE WARRANTY EXPIRATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PERFORMED AND THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
| NHTSA ID Number: | 11218136 |
|---|---|
| Consumer Location: | NORTHLAKE, IL |
| VIN: | 5TEWN72N92Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE CHASSIS AND THE FRAME HAD CRACKS ON THE PASSENGER SIDE FROM THE FRONT TO THE REAR. ELMHURST TOYOTA (440 W LAKE ST, ELMHURST, IL 60126, (630) 279-2160) INDICATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THAT THE ENTIRE FRAME AND CHASSIS NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER INDICATED THAT THERE WAS NO RECALL CAMPAIGN TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
| NHTSA ID Number: | 11217649 |
|---|---|
| Consumer Location: | BROWN DEER, WI |
| VIN: | 5TEWM72N62Z**** |
FRAME RUST RECALL, NOT TAKEN CARE OF IN 2010 WHEN I TOOK INTO HEISER TOYOTA IN MILWAUKEE WI. NOW WE NEED IT TAKEN CARE OF, THIS IS A SAFETY ISSUE AND BOTH TOYOTA AND HEISER REFUSE TO TAKE CARE OF.
| NHTSA ID Number: | 11206609 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5TEPM62N32Z**** |
THE FRAME HAS ROTTED AWAY CAN'T EVEN DRIVE IT.
| NHTSA ID Number: | 11206373 |
|---|---|
| Consumer Location: | TWIN FALLS, ID |
| VIN: | 5TEWN72N22Z**** |
THE FRAME WAS COATED WITH AN ANTI RUST COATING DURING THE MANUFACTURER RECALL THAT LASTED UNTIL 2017 NOW THE THE METAL IS BECOMING POROUS AND UPON SLIGHTLY TAPPING THE FRAME ONE CAN POKE HOLES IN THE FRAME WITH A PENCIL. THE TRUCK HAS BECOME UNSAFE TO DRIVE. UPON TAKING IT MY LOCAL TOYOTA DEALER WILLIS TOYOTA OF TWIN FALLS IDAHO IN 2016 AND 2017 THEY PERFORMED A POORLY EXECUTED INSPECTION JUST TO AVOID REPAIRING THE ISSUE. THEY TOLD ME BOTH TIMES THE FRAME WAS FINE WHEN IT CLEARLY WAS NOT. THIS TRUCK HAS ONLY 110K MILES ON IT BUT IS SLOWLY BECOMING A PILE OF RUST. HOW CAN A VEHICLE THAT IS JUST 16 YEARS OLD BE SO RUSTED. TOYOTA IS OF NO HELP AFTER REPEATED CALLS
| NHTSA ID Number: | 11194827 |
|---|---|
| Consumer Location: | OXFORD, CT |
| VIN: | 5TEWM72N62Z**** |
I PURCHASED A USED TOYOTA TACOMA 2002 ON 12/16/11 (NOW WITH 124K MILES). TOYOTA ISSUED AN EXTENDED WARRANTY COVERAGE TO OWNERS REGARDING A SAFETY ISSUE & THE POSSIBILITY OF FRAME SPLITTING WITH STEPS TO TAKE FOR TOYOTA TO COVER THIS ISSUE IN A 1X LETTER THEY SENT OUT IN FEB 2012. TOYOTA SENT THE LETTER TO THE PREVIOUS OWNER & NOT TO ME (THE RIGHTFUL OWNER AT THAT TIME.) I RECENTLY FOUND OUT ABOUT THIS PROBLEM FROM A LOCAL TIRE COMPANY THAT NOTICED A SPLIT IN MY TRUCK'S FRAME (THIS ISSUE WAS NEVER BROUGHT TO MY ATTENTION BY THE LOCAL TOYOTA DEALER WHEN I HAD ANOTHER RECALL ISSUE TAKEN CARE OF ON 5/11/15). I WENT RIGHT TO THE LOCAL TOYOTA DEALER AND THEY SAID THE FRAME MUST BE REPLACED (WHICH WAS PART OF THE PROGRAM THAT TOYOTA OFFERED IN THE LETTER SENT TO THE PREVIOUS OWNER, NOT ME' THE CORRECT OWNER AT THAT TIME). TOYOTA WILL NOT ASSIST ME WITH THE REPAIR/FIX BECAUSE THEY CLAIM THEY DID THEIR JOB AND SENT THE NOTICE TO THE OWNER THAT THEY HAD ON FILE FROM THEIR RESOURCES. I HAVE A COPY OF MY DMV REGISTRATION SHOWING THE REGISTRATION DATE, PROVING THAT THEY MAILED THE LETTER & REPAIR DETAILS TO THE INCORRECT OWNER. I SENT A CERTIFIED LETTER TO THE TOYOTA LEGAL DEPARTMENT WITH THE DETAILS & PROOF OF OWNERSHIP, WHICH CLEARLY SHOWS I WAS THE RIGHTFUL OWNER AT THE TIME THEY MAILED THE LETTER. THEY SIGNED FOR MY LETTER ON 12/21/18. NOW IT IS 3 1/2 MONTHS LATER AND I HAVE NOT YET HEARD BACK FROM THEM. WHEN I CALL THEY OFFERED NO ASSISTANCE, TELLING ME THAT THE LEGAL DEPARTMENT CAN ONLY COMMUNICATE BY MAIL. TOYOTA HAS A MAJOR SAFETY ISSUE WITH THE FRAME THAT THEY NEVER INFORMED ME ABOUT. NOW MY CHERISHED TRUCK & DAILY TRANSPORTATION IS WORTH NOTHING BECAUSE OF TOYOTA'S DEFECTIVE FRAME. THIS COMPLAINT IS BEING ISSUED BECAUSE TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE FRAME AND LACK OF PROPERLY NOTIFYING ME, THE CORRECT OWNER, WITH THE SAFETY ISSUE & REPAIR OPTIONS.
| NHTSA ID Number: | 11186926 |
|---|---|
| Consumer Location: | SPRING VALLEY, NY |
| VIN: | 5TEWN72N82Z**** |
I RECENTLY TOOK MY CAR TO MY MECHANIC AND HE INFORMED ME OF A RECALL FOR MY CAR MADE DUE TO THE ROTTING OF THE FRAME. I'VE HAD MY DAUGHTER CALL TOYOTA, WHO'S INFORMED HER THAT MAILS WERE SENT TO MY HOME ABOUT THE RECALL, WHICH I HAVE NEVER RECEIVED. I FEEL THE CONDITION OF THE FRAME IN MY CAR IS A VERY DANGEROUS HAZARD AND I AM NOT ABLE TO USE THIS VEHICLE AFRAID OF WHAT MIGHT HAPPEN.
| NHTSA ID Number: | 11163937 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | **** |
TAKATA RECALL THE CHASSIS OF THE TRUCK IS COMPLETELY RUSTED. DOES NOT LOOK SAFE TO DRIVE.
| NHTSA ID Number: | 11163301 |
|---|---|
| Consumer Location: | BURBANK, IL |
| VIN: | 5TEWM72N92Z**** |
FRAME IS RUSTING REAL BAD AND FALLING APART.CALLED TOYOTA AND DEALER AND THEY SAID THERE IS NOTHING THEY CAN DO. THERE IS A SUBSTANTIAL CRACKING AND BREAKING APART ON THE FRAME I READ ONLINE THIS IS A KNOWN ISSUE AND THERE IS PROBLEMS WITH A LOT OF TACOMA'S AND LIKE TRUCKS. BUT NO ONE WANTS TO TAKE OWNERSHIP OF THE PROBLEM. EVERYWHERE ELSE ON THE FRAME IS LITTLE RUSTY GIVEN THE AGE OF THE TRUCK BUT IN ONE SPOT IT IS ABSOLUTELY HORRIBLE AND SCARY. I DON'T KNOW WHAT ELSE TO DO OR WHERE ELSE TO TURN.
| NHTSA ID Number: | 11151511 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | 5TEPM62NX2Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF PORTLAND (55 NE BROADWAY ST, PORTLAND, OR 97232, (503) 284-1105) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR COULD NOT BE PERFORMED DUE TO EXCESSIVE RUST ON THE VEHICLE'S FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 212,000.
| NHTSA ID Number: | 11145273 |
|---|---|
| Consumer Location: | DE PERE, WI |
| VIN: | 5TEWM72N42Z**** |
I RECEIVED A RECALL FOR A SPARE TIRE HOLDER. I TOOK THE VEHICLE TO LE MIEUX TOYOTA-GREEN BAY FOR REPAIR AND THEY TOLD ME THAT THEY COULD NOT DO IT BECAUSE THE FRAME WAS TOO RUSTED OUT AND REMOVING THE OLD SPARE TIRE CARRIER WOULD MAKE THE PROBLEM WORSE. LE MIEUX SAID THAT THERE WAS AN EARLIER RECALL THAT ADDRESSED THE FRAME ISSUE. I DID NOT RECEIVE THAT RECALL. I CALLED DIRECTLY TO TOYOTA USA HOME OFFICE AND THEY REFUSE TO FIX THE RUSTING FRAME ISSUE. I BELIEVE THAT THIS HAPPENED MAYBE 2-3 YEARS AGO. I WAS NOT GIVEN A REASON FOR REJECTING MY REQUEST FOR THE REPAIR., AND I KNOW THAT LE MIEUX TOYOTA HAS FIXED OTHER TOYOTA VEHICLES WITH THE SAME ISSUES. I BELIEVE THAT THEY WOULD NOT FIX MY VEHICLE BECAUSE I AM A 2ND OWNER. I HAVE HAD SERVICE ISSUES WITH THIS DEALER ON 3 OTHER SEPARATE OCCASIONS, AND I HAVE REFUSED TO DO BUSINESS WITH THEM. WITH THIS RECALL ISSUE I HOPED FOR A POSITIVE SOLUTION, BUT THAT HAS NOT HAPPENED.
| NHTSA ID Number: | 11144895 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5TEWM72N42Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE UNDERCARRIAGE FRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE UNDERCARRIAGE FRAME WAS FILLED WITH HOLES AND WAS PENETRABLE WHEN TOUCHED, THUS CREATING FURTHER DAMAGE. LE MIEUX TOYOTA (2550 SOUTH ONEIDA STREET, GREEN BAY, WISCONSIN 54304, (920) 496-2200) WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO SIGNIFICANT FRAME DAMAGE, NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) COULD NOT BE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
| NHTSA ID Number: | 11138770 |
|---|---|
| Consumer Location: | BALTIMORE, MD |
| VIN: | 5TEPM62N62Z**** |
THE UNDERCARRIAGE IS SHOWING SUBSTANTIAL RUST AND CORROSION
| NHTSA ID Number: | 11133183 |
|---|---|
| Consumer Location: | TELLICO PLAINS, TN |
| VIN: | 5TEWN72N22Z**** |
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO RICK MCGILL'S AIRPORT TOYOTA (865-970-2615, LOCATED AT 3145 ALCOA HWY, ALCOA, TN 37701) FOR AN OIL CHANGE. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME WAS RUSTED AND THE VEHICLE WAS DANGEROUS TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT A CUSTOMER SUPPORT PROGRAM, WHICH PROVIDED ASSISTANCE TO VEHICLE OWNERS, EXPIRED IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. *JS
| NHTSA ID Number: | 11131500 |
|---|---|
| Consumer Location: | NORFOLK, VA |
| VIN: | 5TENL42N12Z**** |
VEHICLE FAILED INSPECTION DUE TO FRAME RUST. WAS TOLD THAT ITS UNSAFE TO DRIVE. RESEARCHED AND FOUND THAT THIS IS LONG ONGOING ISSUE WITH TOYOTA AND A NUMBER OF THERE VEHICLES. TOYOTA HAS KNOWLEDGE OF THIS ISSUE AND STILL SOLD THESE INFERIOR FRAMES FOR MANY YEARS.
| NHTSA ID Number: | 11119791 |
|---|---|
| Consumer Location: | TIFTON, GA |
| VIN: | 5TEPM62N52Z**** |
THE FRAME AT REAR SPRING HANGERS HAS RUSTED THROUGH REAR AXLE SEPARATED FROM FRAME DUE TO RUST
| NHTSA ID Number: | 11113967 |
|---|---|
| Consumer Location: | WAKEFIELD, RI |
| VIN: | 5TEWN72N72Z**** |
MY MECHANIC TOLD ME THAT THE ABOVE VEHICLE'S FAME IS STRUCTURALLY UNSAFE. I SHARE THIS TRUCK WITH MY 18 YEAR OLD GRANDSON. I WOULD JUST LIKE TO KNOW IF I HAVE ANY RECALL WITH TOYOTA BEFORE I PROCEED WITH EITHER FIXING IT OR JUNKING IT. IT HAS 140,000 ORIGINAL MILES AND I BELIEVE I AM THE THIRD OWNER. I LIVE IN THE NORTHEAST.
