Components: SUSPENSION
April 20, 2020
TBD
Condition
Unknown
Damage
Other
Title
Salvage
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Not Available |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11322188 |
|---|---|
| Consumer Location: | LAFAYETTE, IN |
| VIN: | 5TBDT441X4S**** |
SEVERE FRAME ROT. RUST HAS EATEN A HOLE THROUGH THE FRAME. HAS BEEN DEEMED UNSAFE TO DRIVE. HAS FAILED A FRAME CHECK BY ATLEAST ONE TOYOTA DEALERSHIP.
| NHTSA ID Number: | 11024948 |
|---|---|
| Consumer Location: | CATSKILL, NY |
| VIN: | 5TBDT441X4S**** |
MY FRAME HAS RUSTED TO THE POINT IT BROKE,I BELIEVE IT FALLS UNDER THE 1ST GENERATION FRAME AS THE 2003 MODELS.I WENT FOR AN INSPECTION AND IT FAILED DUE TO FRAME
| NHTSA ID Number: | 10588474 |
|---|---|
| Consumer Location: | LONDONDERRY, VT |
| VIN: | 5TBDT441X4S**** |
REAR DIFFERENTIAL COVER IS ROTTED OUT AND LEAKING OIL. IT IS VERY RUST. *TR
| NHTSA ID Number: | 10563326 |
|---|---|
| Consumer Location: | DENNISTON, KY |
| VIN: | 5TBDT441X4S**** |
EXCESSIVE RUST ON FRAME, UNDER BODY, AND SUSPENSION. REAR AXLE / DIFFERENTIAL HAS LARGE FLAKING RUST SO BAD THAT IT WILL NOT HOLD LUBRICANT. FILED COMPLAINT WITH TOYOTA ON 11/13/2013 AND WAS GIVEN A CASE # AND TURNED IN PHOTOS AT LOCAL TOYOTA DEALER IN EARLY DECEMBER 2013. CONTACTED TOYOTA IN JANUARY 2014 AND WAS TOLD THAT A RECALL WAS GOING TO BE ISSUED BUT IT WOULD COVER FRAME ONLY AND NO OTHER COMPONENTS WOULD BE COVERED FOR RUST. I PERSONALLY TOOK IT UPON MYSELF NOT TO DRIVE THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND NOT ROAD WORTHY DUE TO RUST. I ALSO FEEL THAT A COMPANY THAT I HAD A LOT OF RESPECT FOR BECAUSE OF THEIR REPUTATION FOR QUALITY AND SAFETY HAS LET ME DOWN. VEHICLE HAS BEEN PARKED SINCE 11/13/2013 AND WILL NOT BE DRIVEN UNTIL PROPERLY REPAIRED OR REPLACED. *TR
| NHTSA ID Number: | 10557325 |
|---|---|
| Consumer Location: | ARNOLD, MO |
| VIN: | 5TBDT441X4S**** |
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE FRAME WAS SEVERELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
| NHTSA ID Number: | 10279829 |
|---|---|
| Consumer Location: | DANVERS, MA |
| VIN: | 5TBDT441X4S**** |
2004 TOYOTA TUNDRA DOUBLE CAB SR5 WITH 54000 MILES- FRONT SWAYBAR LINKS BREAKING. I JUST BROUGHT MY TRUCK INTO THE DEALERSHIP FOR AN OIL CHANGE AND BOTH FRONT SWAY BAR LINKS ARE BROKEN. LOOKING ON A COUPLE OF SITES, THIS APPEARS TO BE A COMMON PROBLEM. THE TRUCK IS FACTORY ORIGINAL AND IS A PERSONAL VEHICLE, NOT USED FOR OFF ROAD TRAVEL. *TR
| NHTSA ID Number: | 10215250 |
|---|---|
| Consumer Location: | SHREVEPORT, LA |
| VIN: | 5TBDT441X4S**** |
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHEN THE REAR WINDOWS ARE ROLLED DOWN, THE CONTACT HEARS A DEAFENING NOISE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SIX TIMES, BUT THE NOISE CONTINUES. THE CURRENT MILEAGE WAS 105,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 02-14-08 *BF UPDATED 02/14/08 *TR
| NHTSA ID Number: | 11418635 |
|---|---|
| Consumer Location: | FAIRFIELD, CT |
| VIN: | 5TBDT44124S**** |
I had the dealer take my truck in for the frame recall. I asked for them to replace the frame because I was not comfortable with how they were handling it. Per the service record they filled in perforations and “undercoated. I did not believe that filling in existing perforations was the safest way to handle this. After brining the truck to a shop to check the steering we were told that they wouldn’t even put it up on a lift. The steering issue was that the rack and pinion steering was literally falling out due to the rusted frame. We drove this vehicle home and parked it. About a week later the spare tire fell out right onto our driveway. Needless to say, I am certain there are many more Toyota trucks out there ready to fall apart on the road. We contacted Toyota corporate several times to try to rectify this mishandling of our recall. We called and sent certified letters. We asked to share the cost of a new frame and they said no. We then had the truck towed to a shop who could do the work. They ordered a frame from Toyota only to be contacted 2 months later saying that the frame was discontinued and they wouldn’t be sending it after all (we were willing to pay fir the frame and install because we had a useless and UNSAFE vehicle. We finally found a shop over an hour away who could rebuild/fabricate the frame and replace the fallen out steering etc. we had that truck towed about 60 miles away to have this work completed. This mishandling of the recall by Toyota and their lack of customer care cost me a whopping $17,000! Again, unsafe Tundras out there for sure. Please advise…this is the 2nd time I’ve filled out this form and never heard anything. Thank you in advance. Dawn Hiltz [email protected]
| NHTSA ID Number: | 11405291 |
|---|---|
| Consumer Location: | HAMPTON, NJ |
| VIN: | 5TBDT48184S**** |
2005 TUNDRA. HOLES IN FRAME, AND MOUNTING POINTS BREAKING OFF. 100% UNSAFE. NO HELP FROM THE MANUFACTURER. I WAS CHANGING THE OIL WHEN I NOTICED FRAME ROT. FURTHER INVESTIGATION REVEALED SIGNIFICANT FRAME FAILURE AT NOT LESS THAN THREE AREAS. THE VEHICLE CANNOT BE DRIVEN SAFELY.
| NHTSA ID Number: | 11403518 |
|---|---|
| Consumer Location: | RAINIER, WA |
| VIN: | 5TBDT44104S**** |
I HAVE TRIED FOR MONTHS TO GET THIS AIRBAG REPLACED WITH NO LUCK. I KEEP GETTING THESE RECALL NOTICES WITH INSTRUCTIONS I TRY TO FOLLOW AND HERE'S THE RESULTS SO FAR: AFTER TEXTING "FIX" TO 877-427-0285 SEVERAL TIMES, NOTHING HAPPENED. MONTHS LATER, I GET SOME BIZARRE TEXT FROM A NUMBER I DON'T RECOGNIZE ASKING FOR MY ADDRESS SAYING I NEED TO RESPOND WITHIN 10 MINUTES. AFTER ASKING WHO IT WAS, ANOTHER NUMBER TEXTS ME ASKING FOR THE SAME INFO WITH NO EXPLANATION AS TO WHO THEY ARE AND THEY REFUSED TO SAY. I'VE CALLED TOYOTA OF TUMWATER A FEW TIMES AND, AT FIRST, THEY COULDN'T SCHEDULE ME FOR AN APPOINTMENT UNTIL SOME TWO MONTHS OUT. IN THE MOST RECENT CALL THEY NEEDED MY HOME ADDRESS AND PHONE NUMBER, WHICH I'M NOT INCLINED TO GIVE BUT DID IN HOPES OF GETTING THIS RESOLVED, BUT THEN THEY NEEDED MY FULL VIN. IF THAT'S THE CASE, WHY ISN'T IT ON THE [XXX] RECALL NOTICE? YOU LISTED THE LAST 8 DIGITS SO CLEARLY YOU HAVE IT. I TEXTED "FIX" TO THE NUMBER LISTED AGAIN THIS MORNING AND FINALLY GET A RESPONSE FROM "CINDY" WHO ASKS FOR EITHER THE FULL VIN OR THE RECALL ID. I SHARE THE RECALL ID AND TOLD I NEED TO SEND THE FULL VIN. AFTER A LOT OF BACK AND FORTH, I'M TOLD THERE'S NO RECALL OPTION AND I NEED TO DRIVE TO ANOTHER TOWN. WHAT DO YOU MEAN THERE'S NO RECALL OPTION? WHY ARE THESE INSTRUCTIONS INCLUDED IN THESE MAILINGS? DO YOU PEOPLE THINK WE MEMORIZE VIN NUMBERS? YOU SAY THIS REPAIR IS "URGENT" "SERIOUS INJURY" "DEATH" THEN WHY ARE THERE SO MANY DIFFICULT STEPS INVOLVED IN GETTING THIS [XXX] THING REPLACED? THREE EASY STEPS TO SCHEDULE IS AN OUTRIGHT LIE. I'VE NEVER HAD THIS MUCH TROUBLE WITH A RECALL. I'VE NEVER HAD TO PROVIDE A VIN JUST TO GET A [XXX] APPOINTMENT. I NEED HELP GETTING THIS RESOLVED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11396124 |
|---|---|
| Consumer Location: | NEW FREEDOM, PA |
| VIN: | 5TBBT48134S**** |
VEHICLE'S ACCELERATION BECAME UNCONTROLLABLE. IN ADDITION, THE BRAKES AND THE ANTILOCK SYSTEM SEEM TO FAILED. THE VEHICLE WAS IN DRIVE AND PROCEEDING DOWN AN INCLINE, TRAVELLING ABOUT 30MPH WHEN THE UNINTENDED ACCELERATION OCCURRED.
| NHTSA ID Number: | 11388331 |
|---|---|
| Consumer Location: | COLUMBIA, MO |
| VIN: | 5TBDT48154S**** |
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE FOR STATE INSPECTION, HE WAS INFORMED THAT THE UNDERCARRIAGE AND SUBFRAME WAS CORRODED AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONTACT DROVE THE VEHICLE TO FOWLER TOYOTA OF TULSA (6868 EAST BROKEN ARROW, FRONTAGE ROAD, TULSA, OK 74145) TO BE INSPECTED. THE MECHANIC CONFIRMED THE EXTREME RUST CONDITION AND STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
| NHTSA ID Number: | 11387344 |
|---|---|
| Consumer Location: | NEW FREEDOM, PA |
| VIN: | 5TBBT48134S**** |
VEHICLE BEGAN TO ACCELERATE DOWN A STEEP HILL AND NO MATTER WHAT I TRIED TO STOP IT, NOTHING HAPPENED, IT JUST KEPT ACCELERATING.
| NHTSA ID Number: | 11387346 |
|---|---|
| Consumer Location: | NEW FREEDOM, PA |
| VIN: | 5TBBT48134S**** |
VEHICLE BEGAN TO ACCELERATE DOWN A STEEP HILL AND NO MATTER WHAT I TRIED TO DO TO STOP THE VEHICLE NOTHING HAPPENED. IT JUST KEPT ACCELERATING. LOST CONTROL OF VEHICLE, AND WAS UNABLE TO NEGOTIATE THE RIGHT HAND TURN. VEHICLE SLAMMED INTO A DIRT EMBANKMENT, THEN ROLLED OVER AND REVERSED IT'S POSITION. CONSEQUENTLY, I WAS TRAPPED IN A RUNNING VEHICLE WITH GASOLINE LEAKING AND UNABLE TO SHUT OFF THE ENGINE. HAD TO WAIT 30N MINUTES FOR EMS/FIRE RESCUE TO ARRIVE. EXTRICATION TOOK ANOTHER 25-30 MINUTES. TRANSPORTED TO TRAUMA CENTER, YORK, PA.
| NHTSA ID Number: | 11386784 |
|---|---|
| Consumer Location: | WILLISTON, VT |
| VIN: | 5TBBT44184S**** |
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT UPON TAKING HIS VEHICLE TO HERITAGE TOYOTA (1620 SHELBURNE RD, SOUTH BURLINGTON, VT 05403) FOR NHTSA CAMPAIGN NUMBER: 19V741000 (AIR BAGS) REPAIR, THE SERVICE TECHNICIAN INFORMED HIM THAT SEVERE CORROSION HAD FORMED ON THE TOP OF THE VEHICLE'S UNDERCARRIAGE. THE CONTACT WAS SHOWN THE CORROSION DAMAGE AND NOTICED THAT HOLES AND MISSING PARTS WERE UNDER THE SUBFRAME. THE CONTACT STATED THAT IN 2014, A SPECIAL COATING WAS PLACED ON THE UNDERCARRIAGE TO PREVENT CORROSION HOWEVER, THE COATING FAILED TO PREVENT THE RUST CONDITION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11386739 |
|---|---|
| Consumer Location: | WILLISTON, VT |
| VIN: | 5TBBT44184S**** |
FRAME WAS RUSTPROOFING BACK IN 2014 AFTER 10 YEARS OF VERMONT WINTERS. GUEST WHAT THAT DID NOT WORK. NOW I HAVE HOLES IN THE FRAME. TOTAL LOSS OF TRUCK WITH 49000 MILES.
| NHTSA ID Number: | 11384114 |
|---|---|
| Consumer Location: | CHESAPEAKE, VA |
| VIN: | 5TBDT44174S**** |
MY VEHICLE FRAME HAS TOTALLY ROTTED OUT BY RUST.
| NHTSA ID Number: | 11382866 |
|---|---|
| Consumer Location: | DALTON, NY |
| VIN: | 5TBDT44174S**** |
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT A YEAR GO WHILE DRIVING 25 MPH AND WAS GOING AROUND A CORNER, THE FRONT END OF THE VEHICLE JERKED, THE CONTACT LOST CONTROL AS A RESULT, THE VEHICLE COLLIDED WITH A TREE. THE CONTACT DID NOT SUSTAINED INJURIES AND WAS ABLE TO CONTINUE DRIVING. NO POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS LATER TAKEN TO FOR INSPECTION AT AN INSPECTION STATION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE INSPECTED DUE TO A HOLE IN THE FRAME AND WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE WARRANTY AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
| NHTSA ID Number: | 11377748 |
|---|---|
| Consumer Location: | DARIEN, CT |
| VIN: | 5TBDT48174S**** |
A WARRANTY ON THE FRAME OF THE TRUCK WAS SATISFIED ON 5/6/2014. THE FRAME WAS RUSTY AT THE TIME. HOWEVER, THE FRAME IS RUSTY AGAIN AND WE NOW HAVE A SAFETY CONCERN.
| NHTSA ID Number: | 11377020 |
|---|---|
| Consumer Location: | PARKVILLE, MO |
| VIN: | 5TBDT44114S**** |
THE FRAME IS RUSTED TO THE EXTREME THAT PREVIOUS OWNERS HAVE ALREADY HAD IT REPAIRED ON THE DRIVERS SIDE JUST BEHIND THE FRONT AXLE FOR THE SWAY BAR TO MOUNT. I HAVE FOUND THE SAME ISSUE OF RUST THROUGH THE FRAME IS NOW ON THE PASSENGER SIDE AND BOUT TO DO THE SAME THING. I ALSO FIND EXTREME RUST JUST IN FRONT OF THE REAR AXLE. EXTREME RUST HOLDING THE TRANSFER CASE IN THE VEHICLE IS VERY THIN ALSO.
| NHTSA ID Number: | 11374751 |
|---|---|
| Consumer Location: | POTTSTOWN, PA |
| VIN: | 5TBBT481245**** |
REAR AXLE DIFFERENTIAL HAS RUSTED THROUGH AND IS LEAKING OIL. EMERGENCY BRAKE LINE HAS RUSTED AND SNAPPED. THE RIMS HAVE OXIDATED. LEAF SPRINGS HAVE ALSO RUSTED VERY BADLY.
| NHTSA ID Number: | 11374163 |
|---|---|
| Consumer Location: | CHESAPEAKE, VA |
| VIN: | 5TBDT44134S**** |
VEHICLE FAILED ITS YEARLY STATE INSPECTION DUE TO SEVERE RUST MAKING THE FRAME STRUCTURALLY COMPROMISED. THE VEHICLE WAS INSPECTED BY TOYOTA IN 2014 AND TREATED WITH A CORROSION RESISTANT COMPOUND UNDER A LIMITED SERVICE CAMPAIGN. SIX YEARS AFTER THE APPLICATION TOYOTA NOW ADVISES THE FRAME IS STRUCTURALLY COMPROMISED DUE TO SEVERE RUST.
| NHTSA ID Number: | 11364889 |
|---|---|
| Consumer Location: | MANCHESTER, MD |
| VIN: | 5TBDT44184S**** |
ORIGINAL OWNERS OF A 2004 TUNDRA DOUBLE CAB 4WD, PURCHASED NEW. WITHIN 3 YEARS, THE WHEELS BEGAN TO CORRODE. REPORT WHEEL CORROSION TO TOYOTA, THEY REPLY NOTHING THEY CAN DO. IN 2007, WITH 25K MILES, TRUCK WAS RECALLED AND HAD BALL JT REPLACED. AT 60K MILES, PARKING BRAKE MECHANISM WAS FROZEN (CORRODED) AT THE REAR WHEELS. AT APPROXIMATELY 90K MILES, FRONT SUSPENSION LEFT SIDE VERTICAL LINK FRACTURED. REPLACED LINK ON BOTH SIDES, AND RIGHT SIDE HAD DETERIORATED AND FAILURE WAS IMMINENT. WHEEL BACKING PLATES ON ALL 4 WHEELS BEGAN CORRODING. REAR BUMPER AND SUPPORT BRACKETS BEGAN TO CORRODE AT 90K MILES. NOVEMBER OF 2014, VEHICLE IS RECALLED FOR INSPECTION OF FRAME. TOYOTA DETERMINES IT DID NOT NEED REPLACING, AND SPRAY SOME TYPE OF COATING ON THE FRAME. IN OCTOBER OF 2019, AT 140K MILES, ONE OF THE TWO FUEL TANK STRAPS FAILS DUE TO CORROSION, FUEL TANK SUSPENDED BY ONE STRAP UNTIL DISCOVERED. JULY OF 2020, DISCOVER REAR AXLE DIFFERENTIAL COVER LEAKING DUE TO SEVERE CORROSION OF THE AXLE METAL. ATTEMPT TO TRADE IN VEHICLE AT TOYOTA IN OCT OF 2020, AND THEY PROVIDE A VALUE LESS THAN BOOK VALUE DUE TO CORROSION, AND STATE THEY ARE TAKING A RISK AS THE VEHICLE MAY NOT PASS INSPECTION. CALL TOYOTA CUSTOMER SERVICE TO ASK FOR ASSISTANCE OR DISCOUNT TO PURCHASE A NEW TRUCK, AS WE HAD NO INTENTION OF SELLING THE TRUCK WE HAVE CARED FOR FOR 16 YRS, WITH ONLY 150K MILES, AND NOW WITH A BAD AXLE MUST BUY ANOTHER TRUCK ASAP IN 2020. THE TRUCK WAS NOT A DAILY DRIVER, WAS NOT DRIVEN FOR A WORK COMMUTE. IT IS AN EXTRA VEHICLE, OUR "NEW" DEPENDABLE VEHICLE FOR FAMILY TRIPS, VACATIONS, COLLEGE, ETC.., AND THE CONDITION AND CARE IS OBVIOUS IN THE PHOTOS. I WOULD NOT EXPECT TOYOTA TO BUY BACK THE VEHICLE, BUT SOME ASSISTANCE COULD BE PROVIDED TO THE OWNERS FORCED TO PURCHASE ANOTHER TRUCK PREMATURELY. OUR TRUCK NEVER TRAILERED OR LAUNCHED A BOAT. RARELY DRIVEN IN SNOW.
| NHTSA ID Number: | 11364872 |
|---|---|
| Consumer Location: | ROAN MOUNTAIN, TN |
| VIN: | 5TBDT44154S**** |
YES I HAVE A 2004 TOYOTA TUNDRA CREW CAB TRUCK IS IN GOOD SHAPE BUT RECENTLY FOUND MY FRAME IS RUSTING AWAY I'VE CONTACTED TOYOTA BECAUSE THEY HAD A RECALL BEFORE BUT THEY WILL NOT DO ANYTHING ABOUT IT I'VE READ SOME TOYOTA FORMS AND APPARENTLY THIS IS NOT A RARE CASE THIS IS UNBELIEVABLE THIS IS THE REASON PEOPLE ARE KILLED GOING TO WORK FRAME JUST BRAKES I WANT SOMETHING DONE BEFORE THAT SOMEONE KILLED IS ME
| NHTSA ID Number: | 11363645 |
|---|---|
| Consumer Location: | BUFFALO, OH |
| VIN: | 5TBDT48184S**** |
STARTED HEARING CLUNKING NOISE IN TRUCK. MADE APPOINTMENT WITH ASE CERTIFIED MECHANIC AND HE ASKED US TO COME BACK TO THE SHOP. THE STRUCTURE OF THE FRAME THAT HOLDS THE RACK AND PINION STEERING AND ANTI-SWAY BAR MOUNT WAS GONE. BOTH OF THE TOPS OF THE FRAME OF THE CROSS MEMBER THAT GOES UNDER THE ENGINE WAS MISSING. THE FRAME RAIL UNDER THE CAB IS SEPARATING. HE ADVISED THAT THIS CONDITION WAS A MASSIVE SAFETY ISSUE AND THAT I SHOULD CONTACT TOYOTA AND ADVISE THEM. I CALLED A DEALERSHIP IN ZANESVILLE AND THEY ADVISED THEY COULD NOT HELP BECAUSE IT WAS NOT A RECALL AND TOYOTA GAVE ME A CASE NUMBER AND TRANSFERRED ME TO SOMEONE ELSE WHO TOLD ME THEY COULD NOT HELP ME. HE ALSO GOT A SECOND OPINION FROM ANOTHER INDIVIDUAL WHO ALSO SAID THAT THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. I HAVE MORE PHOTOS AND I NOW KNOW I CAN NOT DRIVE A TRUCK THAT I SPENT $24,000 ON JUNE OF 2019. I AM GLAD I DID NOT WRECK MY VEHICLE AND HURT MY FAMILY OR ANYONE ELSE BECAUSE OF THIS ISSUE. PLEASE HELP ME REPAIR MY TRUCK. WHEN WE PURCHASED THE VEHICLE THE FACTORY UNDERCOATING WAS STILL IN TACT AND THIS WAS NOT VISIBLE UNDERNEATH.
| NHTSA ID Number: | 11355427 |
|---|---|
| Consumer Location: | ACUSHNET, MA |
| VIN: | 5TBDT44144S**** |
VEHCILE WAS REACLLED AND THE FRAME WAS REPAIRED FOR POTENTIAL ROT. NOW HE REAR DIFFERENTAIL IS ROTTING OUT AND LEAKING OIL. IT APPEARS TO BE AN EXTENSION OF THE RECALL FOR THE ROTTING FRAME. LOOKING TO SEE IF THER HAVE BEEN COMPLAINTS SIMILAR
| NHTSA ID Number: | 11350418 |
|---|---|
| Consumer Location: | FAIRFIELD, CT |
| VIN: | 5TBDT441245**** |
OUR TUNDRA HAD A FRAME RECALL AND IT WAS THE DEALERS DECISION ON WHETHER OR NOT TO REPLACE DRAM OR JUST COVER UP WITH UNDERCOATING. WE DISAGREED WITH THE DECISION TO UNDERCOAT AS THE DEAL WAS SHOWING SIGNS OF EXTENSIVE RUST. NOW, OUR FRAME IS EXTREMELY DANGEROUS TO THE POINT OF FALLING AWAY FROM THE BODY. JUST ABOUT ALL PARTS UNDER THE TRUCK HAVE NOW SUFFERED AS WELL. WE HAVE NEVER HAD THE TRUCK LAUNCH A BOAT, GONE OFF ROAD, OR ANY OTHER DANGEROUS ACTIVITIES. BASICALLY A TRAIN STATION AND DUMP RUN VEHICLE. I AM TERRIBLY DISAPPOINTED WITH TOYOTA AND THEIR POOR HANDLING OF THE SITUATION. BASICALLY THEY TOLD ME THAT I WOULD BE RESPONSIBLE FOR THE SUPER EXPENSIVE FRAME REPLACEMENT; TOO BAD. ENGINE, BODY, AND INTERIOR ARE IN GREAT SHAPE. I NEED HELP AS I 1) CANNOT AFFORD TO PAY FOR THEIR MISTAKE AND 2) CAN'T AFFORD TO REPLACE THIS TRUCK AND IT IS VITAL FOR US. JUST FOUND OUT TODAY THAT THE FRAME IS DISINTEGRATING QUICKLY WHEN WE BROUGHT CAR TO SHOP FOR A STEERING ISSUE WHICH WE NOW FIND OUT WAS CAUSED BY EXCESSIVE RUST. THANK YOU
| NHTSA ID Number: | 11343032 |
|---|---|
| Consumer Location: | ADGER, AL |
| VIN: | 5TBBT44174S**** |
TL* THE CONTACT OWNED A 2004 TOYOTA TUNDRA. THE CONTACT STATED HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, WHEN HE UNEXPECTEDLY COLLIDED WITH AN EMBANKMENT AND THE AIR BAGS DEPLOYED. THE CONTACT HUSBAND WAS FATALLY INJURED AND WAS PRONOUNCED DEAD AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT FOR FURTHER INVESTIGATION. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE FAILURE MILEAGE WAS 180,000.
| NHTSA ID Number: | 11330157 |
|---|---|
| Consumer Location: | ANKENY, IA |
| VIN: | 5TBET34164S**** |
I HAVE PROBLEM WITH MY TOYOTA 2004 TUNDRA, THAT THE DEALERSHIP AND ANOTHER REPAIR GARAGE CAN'T SEEM TO FIND THE PROBLEM. WHEN I DRIVE THE TRUCK, DOESN'T MATTER HOW LONG , EVERY ONCE IN A WHILE WHEN I STOP AND TURN IT OFF ALL THE ELECTRONICS GOES DEAD. I CAN'T START THE TRUCK BECAUSE THE BATTERY IS DEAD AND THEN SOMEWHERE BETWEEN 15 MINUTE TO OVERNIGHT, EVER THING COMES BACK ON. NO JUMPING OF THE BATTERY. HAD BATTERY CHECKED, ALTERNATOR CHECK AND OTHER THINGS WIRING AND EVERY THING IS WORKING FIND. THE DEALERSHIP AND OTHER MECHANIC FROM ANOTHER SHOP SAID THEY CANNOT FIND THE PROBLEM UNLESS IT IS ACTING UP AT THE TIME THEY CHECK IT. HAD TO CALL AND GET A TOW AND BY THE TIME THE TOW TRUCK GOT THE VEHICLE TO THE REPAIR SHOP, IT STARTED UP. KIND OF SCARED TO DRIVE IT ANYWHERE. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
| NHTSA ID Number: | 11328993 |
|---|---|
| Consumer Location: | RIVER FALLS, WI |
| VIN: | 5TBDT48154S**** |
THE FRAME OF THE VEHICLE IS SEVERELY RUSTED WITH LARGE HOLES PRESENT. THIS VEHICLE IS UNSAFE TO DRIVE AS IT PUTS MYSELF AND OTHERS IN GRAVE DANGER. TOYOTA HAS TO FIX THIS PROBLEM OR DEATHS ARE A POTENTIAL. *TR
| NHTSA ID Number: | 11323325 |
|---|---|
| Consumer Location: | HINSDALE, MA |
| VIN: | 5TBBT441X4S**** |
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WERE HOLES IN THE SUBFRAME AND BUMPER OF THE VEHICLE CAUSED BY SEVERE RUST. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY HER SON; A CERTIFIED MECHANIC. A DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,729.
| NHTSA ID Number: | 11321300 |
|---|---|
| Consumer Location: | WANTAGE, NJ |
| VIN: | 5TBDT44144S**** |
MY VEHICLE HAS MAJOR FRAME DAMAGE. THERE ARE LARGE HOLES NEAR THE FRONT CROSSMEMBERS ON BOTH SIDES. I WAS TOLD BY TOYOTA THAT THE FRAME HAD BEEN SPRAYED SEVERAL YEARS EARLIER. HOWEVER, THE FRAME HAS CONTINUED TO RUST SEVERELY AND THE COATING HAS COMPLETELY FLAKED OFF. THE REPRESENTATIVE I SPOKE TO STATED THAT WAS THE ONLY RESOLUTION, AND THAT NOTHING CAN BE DONE. MY CASE IS NOT THE ONLY ONE. EVEN THE DEALER LOCATED NEAR ME STATES THAT THIS IS A WELL KNOWN ISSUE. SEVERAL YEARS RECEIVED NEW OR REPAIRED FRAMES FOR THE SAME ISSUE. HOW CAN IT BE, THAT THE SAME GENERATION VEHICLE ONE YEAR LATER IS NOT ELIGIBLE? MY CHILD RODE COUNTLESS TIMES IN THAT VEHICLE. WHAT IF SOMETHING HAD HAPPENED? *TR
| NHTSA ID Number: | 11320907 |
|---|---|
| Consumer Location: | STEVENSVILLE, MD |
| VIN: | 5TBBN44174S**** |
ALL MY FRONT SUSPENSION COMPONENTS FAILED. I NOTICED THAT THE FRAME HAD RUSTED THROUGH NEAR THE FRONT WHEEL PASSENGER SIDE AND HAS BUCKLED AND SHIFTED AS A RESULT. MY UPPER AND LOWER BALL JOINTS AND CV AXLE WERE DAMAGED WHILE MY TRUCK WAS IN MOTION TURNING INTO THE SAFEWAY GAS STATION CHESTER MD. FEBRUARY 9 OF THIS YEAR WHEN THE SUSPENSION FAILED TO SUPPORT THE TRUCK. THE PASSENGER SIDE BALL JOINT AND CV AXLE WERE DAMAGED. TIE RODS AND SWAY BAR STABILIZERS WERE ALL WORN AND BROKEN AS WELL.
| NHTSA ID Number: | 11320509 |
|---|---|
| Consumer Location: | HAMDEN, CT |
| VIN: | 5TBBT441X4S**** |
TRUCK WAS PURCHASED BRAND NEW. IT WAS BROUGHT TO DEALER FOR RECALL AND THEY DID NOT RESOLVE THE ISSUE. NOW RECALL IS EXPIRED AND VEHICLE IS DANGEROUS TO DRIVE AND FRAME IS RUSTED AND THERE ARE HOLES. ALMOST HAD AN ACCIDENT WHEN I TURNED AND WENT DOWN A HILL AND THE BRAKES DID NOT HOLD. OTHER INCIDENTS HAVE OCCURRED OVER THE YEARS.
| NHTSA ID Number: | 11310387 |
|---|---|
| Consumer Location: | MARSHALL, NC |
| VIN: | 5TBDT48134S**** |
FRAME IS SO RUSTED OUT THAT THE FRONT SUSPENSION HAS NOTHING TO SUPPORT IT. THE TRUCK CAN NO LONGER BE SAFELY DRIVEN. TOYOTA HAD ME TAKE THE TRUCK IN AND HAVE THE FRAME CHECKED FOR RUST IN 2015. AT THAT TIME THEY TOLD THE FRAME WAS GOOD. I CONTACTED THE LOCAL DEALER ON 2/17 THIS YEAR AND THEY COULD NOT HELP ME AND THAT I WOULD HAVE TO CONTACT CORPORATE. I CONTACTED THEM SAME DAY AND WAS TOLD SINCE THEY CHECKED IT ONCE THERE WAS NOTHING ELSE THEY COULD DO FOR ME. HARD TO BELIEVE THE FRAME COULD SO COMPLETELY DETERIORATE IN THAT FIVE YEAR PERIOD. I KNOW I'M NOT THE ONLY ONE HAVING THIS PROBLEM. I HOPE SOMETHING CAN BE DONE TO HELP ALL THESE PEOPLE OUT.
| NHTSA ID Number: | 11306355 |
|---|---|
| Consumer Location: | BRIDGEWATER, VA |
| VIN: | 5TBDT44144S**** |
WE RECEIVED A RECALL LETTER SOME TIME IN NOVEMBER FOR OUR TOYOTA TUNDRA. I REACHED OUT TO STEVEN TOYOTA IN HARRISONBURG VIRGINIA SHORTLY AFTER RECEIVING THE LETTER. I WAS TOLD THEY NEEDED TO ORDER THE PART AND WOULD CALL BACK WHEN RECEIVED. I NEVER RECEIVED A CALL FROM STEVEN TOYOTA, AND HAVE BEEN ATTEMPTED TO GET THIS RESOLVED WITH MULTIPLE CALLS TO THE DEALERSHIP SINCE EARLY JANUARY. THE CALLS TO THE SERVICE DEPARTMENT EITHER GO TO VOICE MAIL OR ARE HUNG UP ON AFTER MULTIPLE RINGS. I FINALLY GOT A HOLD OF A SERVICE PERSON ON JANUARY 30TH, WHO SAID THEY WOULD CALL BACK IN TEN MINUTES WHEN THEY FOUND OUT INFORMATION. I NEVER RECEIVED A CALL. I ATTEMPTED TO CALL BACK TODAY, AND THE CALL WENT TO VOICE MAIL. I DO HAVE A RECORD OF ATTEMPTED PHONE LOG ON MY PHONE. I CALLED STEVENS BACK AND TOLD THE RECEPTIONIST I WOULD BE FILING A COMPLAINT, AND SHE RESPONDED " I'M SORRY FOR YOUR INCONVENIENCE."
| NHTSA ID Number: | 11301683 |
|---|---|
| Consumer Location: | SHELBY, NC |
| VIN: | 5TBDT44164S**** |
I CALLED THE LOCAL TOYOTA DEALER. TOYOTA OF GASTONIA. 1.704.824.7777 AND THE MANAGER.. [XXX] ASKED WHY THE OWNER COULD NOT BRING THE CAR IN TO THE DEALERSHIP AND LEAVE IT. AND I TOLD THEM THE OWNER [XXX]. HAS COPD AND IS ON OXYGEN. AND COULD NOT WAIT 3-4 HOURS.. AND SHE SAID WELL IF HE CAN NOT DRIVE COUPLE HOURS. WHY IS HE EVEN GOING TO FIX THE AIR BAG?/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11300691 |
|---|---|
| Consumer Location: | MERRIMACK, NH |
| VIN: | 5TBJN32144S**** |
WAS ASSIGNED A TRACKING NUMBER 11291844 FROM YOU''RE OFFICE AND STILL LOOKING FOR A STATUS REPORT.
| NHTSA ID Number: | 11300875 |
|---|---|
| Consumer Location: | HENDERSONVILLE, TN |
| VIN: | 5TBET34124S**** |
SEAT BELT LATCH DEFECTIVE
| NHTSA ID Number: | 11291844 |
|---|---|
| Consumer Location: | MERRIMACK, NH |
| VIN: | 5TBJN32144S**** |
I WENT IN TO TOYOTA GARAGE TO HAVE MY FRAME CHECKED,AND AT ONE TIME THE LIFT I RECEIVED A LETTER IN REGARDS TO THIS. THE TRUCK , IT WENT UP ON THE LIFT THEY VERIFIED IT WAS BAD AND THEN TOLD ME IT HAS EXPIRED AND I STILL HAVE AN AIR BAG RELACEMENT STILL OPEN. HOW CAN THEY EXPIRE THE FRAME WHEN IWOULD THINK THIS IS MORE DANGEROUS IF I GOT IN AN ACCIDENT THAN A AIR BAG WHICH HAS NEVER EXPIRED.
