Components: POWER TRAIN ENGINE
November 30, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11389069 |
|---|---|
| Consumer Location: | DACULA, GA |
| VIN: | WVWBP7AN1FE**** |
DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE WITH THIS AND SIMILAR VW MODELS. THE CAR HAS <100,000 MILES AND IS 5 YEARS OLD. THESE ARE NOT MAINTENANCE ITEMS PER SE AND FALL UNDER THE CATEGORY OF DEFECTIVE COMPONENTS/SYSTEMS. VW HAS EXTENDED THE WARRANTY ON THESE TRANSMISSIONS FOR PREVIOUS MODEL YEARS FOR MANY MODELS BUT NOT ON THIS ONE YET. INTERNET SEARCHES REVEAL MANY COMPLAINTS OF THE SAME PROBLEMS. THE COST FOR REPAIRS IS $5,600.
| NHTSA ID Number: | 11366329 |
|---|---|
| Consumer Location: | SAN BRUNO, CA |
| VIN: | WVWBP7AN7FE**** |
AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALLED THE NEAREST DEALERSHIP AND THEY AUTOMATICALLY WANTED TO CHARGE ME FOR A DIAGNOSIS. THEY INSISTED THAT THEY HAD ALREADY WORKED ON AN AIRBAG RECALL (69Y5) MY CAR HAD AND THAT THE DIAGNOSIS FOUND "NUMEROUS CODES." ONE OF THEM WAS CODE VAG00588 -DRIVER AIRBAG IGNITER UPPER LIMIT EXCEEDED TELLING ME THEY NEED TO INSTALL A NEW STEELING WHEEL CLOCK SPRING. DEBRIS LIKE FIBERS AND HAIRS INTERFERED WITH THE WIRES CAUSING THE WIRES TO BREAK INTERNALLY AND RESULTING IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVERS FRONTAL AIRBAG. MEANING IT WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A CRASH. THEY QUOTED ME A PRICE OF $971.77 FOR REPAIRS PLUS THE $160.00 FOR THE DIAGNOSIS. I WAS FURIOUS AND REFUSED TO SPEND MORE MONEY ON REPAIRS. I HAVE ALWAYS TAKEN CARE OF EVERYTHING MY CAR NEEDS. I'VE SPENT SO MUCH MONEY ON IT ALREADY. BUT THIS IS WHERE I DRAW THE LINE, I'M NOT SPENDING ANOTHER GRAND+ ON IT WHEN THIS IS CLEARLY A MANUFACTURING DEFECT. I AM A COMMUTER. I COMMUTE LONG DISTANCES TO AND FROM WORK EVERYDAY, SO HAVING A FAULTY AIRBAG, NON RESPONDING HORN OR STEERING WHEEL CONTROLS IS EXTREMELY SCARY. INTERESTINGLY, VW RECALLED CERTAIN 2010-2014 VEHICLES WITH EXACTLY THE SAME ISSUE. RECALL CODE:69L2 VOLKSWAGEN NEEDS TO TAKE RESPONSIBILITY, RECALL 2015 VW CC AND CORRECT THIS DEFECT FREE OF CHARGE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITHOUT DELAY. I RELY ON THIS CAR EVERYDAY SO THIS ISSUE GETS ME MORE AND MORE UPSET EACH AND EVERYDAY.
| NHTSA ID Number: | 11322483 |
|---|---|
| Consumer Location: | SAN BERNARDINO, CA |
| VIN: | WVWRN7AN9FE**** |
I STARTED TO HEAR A WEIRD NOISE WHEN TURNING. A COUPLE OF DAYS LATER THE AIRBAG LIGHT CAME ON AND THE HORN AND BUTTONS ON THE STEERING WHEEL STOPPED WORKING. IT'S VERY DANGEROUS TO DRIVE WITHOUT A HORN AND IT'S SCARY TO KNOW THAT YOUR AIRBAG WON'T DEPLOY IN A CRASH. THIS HAPPENED AT 50,000 MILES.
| NHTSA ID Number: | 11307090 |
|---|---|
| Consumer Location: | XENIA, OH |
| VIN: | WVWAP7AN6FE**** |
HELLO, JUST REPORTING THAT MY BACKUP CAMERA SUDDENLY STOPPED WORKING YESTERDAY. IT SAYS, BACKUP CAMERA UNAVAILABLE RIGHT NOW. I REALLY DEPEND ON THAT THING WEN BACKING UP!
| NHTSA ID Number: | 11297279 |
|---|---|
| Consumer Location: | SANFORD, FL |
| VIN: | WVWBP7ANXFE**** |
MY VEHICLE WAS STATIONARY AND TURNED OFF. I WENT TO GET IN THE CAR START IT AND LEAVE HOWEVER WHEN I TRIED TO START THE CAR IT IMMEDIATELY STARTED TO DING OVER AND OVER WITH THE A MESSAGE "ERROR: DRIVER AIRBAG". IT ALSO WOULD NOT LET THE CAR START. I HAD THE BATTERY TESTED ITS FINE AND THE STARTER ISN'T EVEN 6 MONTHS OLD NOR THE ALTERNATOR. ALL THE ELECTRONICS IN THE CAR TURN ON LIGHTS, RADIO, WINDOWS UP AND DOWN, ETC. IT SAYS TO START PUT MY FOOT ON THE BRAKE AS WELL WHICH I OBVIOUSLY DID AND IT STILL SAYS THE SAME ERROR MESSAGE. IT HAPPENED 2 TIMES 1ST ON 12/31/2019 BUT THEN STARTED OUT OF NOWHERE AND WORKED FINE FOR A FEW DAYS AND THEN HAPPENED AGAIN 1/04/20, HOWEVER THIS TIME THE PROBLEM PERSISTS.
| NHTSA ID Number: | 11235025 |
|---|---|
| Consumer Location: | CHESAPEAKE, VA |
| VIN: | WVWBP7AN9FE**** |
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO FLOW VOLKSWAGEN (5601 ROANNE WAY, GREENSBORO, NC 21409) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FUSE WAS FAULTY. THE FUSE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
| NHTSA ID Number: | 11218147 |
|---|---|
| Consumer Location: | AFFTON, MO |
| VIN: | WVWBP7ANXFE**** |
THE CAR HAD AN AIR BAG RECALL FIXED AND A FEW WEEKS LATER THE AIR BAG LIGHT CAME ON AND THE HORN WON'T WORK. NOW THE DEALERSHIP WANTS THE CUSTOMER TO PAY FOR REPAIRS STATING THAT IT IS THE CLOCK SPRING THAT IS BROKEN. THIS PROBLEM IS A DIRECT RESULT OF THE AIR BAG REPAIR.
| NHTSA ID Number: | 11180750 |
|---|---|
| Consumer Location: | CLOSTER, NJ |
| VIN: | WVWBP7AN9FE**** |
2015 VOLKSWAGEN CC SPORT. CONSUMER WRITES IN REGARD TO VOLKSWAGEN SAFETY RECALL 20AE- FUEL PUMP CONTROL MODULE. *AS *TR
| NHTSA ID Number: | 11170621 |
|---|---|
| Consumer Location: | HOLMES, NY |
| VIN: | WVWGU7AN9FE**** |
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN CC. THE CONTACT STATED THAT THE GLASS PANEL BETWEEN THE WINDSCREEN AND THE SUN ROOF WAS CRACKED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. HUDSON VALLEY VOLKSWAGEN (1148 U.S. 9, WAPPINGERS FALLS, NY 12590, (845) 250-3875) STATED THAT THERE WAS NO RECALL OR WARRANTY AND COULD NOT ASSIST; ALTHOUGH, THE VEHICLE WAS JUST PURCHASED FROM THEM A WEEK EARLIER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 31,000.
| NHTSA ID Number: | 11102801 |
|---|---|
| Consumer Location: | UPPER MARLBORO, MD |
| VIN: | WVWBP7AN1FE**** |
FAILED STATE SAFETY INSPECTION: 'FOG LIGHTS REMAIN ON ONCE HI-BEAM LIGHTS ARE ACTIVATED.' MY WIFE PURCHASED A BRAND NEW 2015 VOLKSWAGEN CC FROM ATLANTA GEORGIA VOLKSWAGEN DEALERSHIP. SHE MOVED FROM GA TO MD IN APRIL 2018. THEREFORE, SHE HAD TO HAVE THE CAR MD SAFETY INSPECTED. THE CAR FAILED BECAUSE THE FOG LIGHTS REMAINED ON ONCE THE HI-BEAM LIGHTS WERE ACTIVATED. MD STATE LAWS REQUIRES THE FOG LIGHTS TO AUTOMATICALLY SHUT OFF WHEN THE HI-BEAMS ARE ON. THIS CAR HAS NEVER BEEN IN ACCIDENT NOR SERVICE BY ANYONE OTHER THAN VOLKSWAGEN. I TOOK THE CAR TO LOCAL VOLKSWAGEN (POHANKA) AND THEY RAN DIAGNOSTIC. UNFORTUNATELY, THE VOLKSWAGEN MECHANIC IDENTIFIED THE VEHICLE AS BEING CODED INCORRECTLY WITH (GERMAN SPECIFICATION) VERSES US SPECIFICATIONS. POHANKA SERVICE MANAGER CONTACTED VOLKSWAGEN DIRECTLY AND THEY CHARGED ME $125 TO FIX. I HAVE A MAJOR ISSUE WITH THIS PAYMENT BUT NEED TO PASS THE MD INSPECTION. THE CAR WAS PURCHASED BRAND NEW FROM A 'ATLANTA, GEORGIA VOLKSWAGEN DEALERSHIP IN THE UNITED STATES' AND BIG VOLKSWAGEN WOULD NOT HONOR FIXING THIS SAFETY ISSUE. THE CAR HAS $43K MILES AND WAS ORIGINALLY REGISTERED IN GA. VOLKSWAGEN MENTIONED THE CAR IS PASS ITS WARRANTY. I DON'T ARGUE THAT POINT BUT THEY SOLD A VEHICLE THAT DIDN'T NOT AND WOULD NOT HAVE PASSED ANY STATE SAFETY INSPECTION THAT REQUIRES FOG LIGHTS TO AUTOMATICALLY TURN OFF WHEN ACTIVITY THE HI-BEAMS. SO, SINCE THEY KNOW IT'S A PROBLEM AND ONLY. ACCORDING TO THE MECHANIC AFTER TALKING WITH BIG VOLKSWAGEN, THIS HAS BEEN A KNOWN BUT REFUSE TO ISSUE A RECALL BECAUSE ENOUGH PEOPLE ARE COMPLAINING. I AM HIGHLY UPSET THAT I HAD TO SPEND $125 TO FIX A SAFETY ISSUE FOR A BRAND NEW CAR. IT'S NOT GOING TO BE AN ISSUE UNTIL SOMEONE IS INJURED. WHO ELSE DO I NEED ADDRESS MY ISSUES WITH ABOUT THIS SAFETY ISSUE? PLEASE ADVISE.
| NHTSA ID Number: | 11090020 |
|---|---|
| Consumer Location: | REDFIELD, AR |
| VIN: | WVWRN7AN2FE**** |
THIS CONCERNS RECALL, 17V509, FOR MY 2015 VW CC. IT HAS ALMOST BEEN A YEARS SINCE THE RECALL WAS ISSUED BUT STILL THERE IS NO FIX IN SIGHT. THE RECALL STATES THAT THE PROBLEM COULD LEAVE ME STRANDED AT BEST AND CAUSE A WRECK AT WORST. I HAVE AVOIDED DRIVING THE CAR SINCE LAST AUGUST AND I SURE HATE PAYING FOR SOMETHING I AM AFRAID TO DRIVE. SUCH A LONG WAIT FOR SUCH A SEEMINGLY SIMPLE FIX IS RIDICULOUS. MAYBE VW SHOULD BE FORCED TO SUPPLY US WITH RENTAL CARS UNTIL THE FIX IS READY.
| NHTSA ID Number: | 11084341 |
|---|---|
| Consumer Location: | STUART, FL |
| VIN: | WVWBN7AN7FE**** |
ON OCT 1, 2017 RECEIVED A RECALL NOTICE FROM VW. RECALL 20AE FUEL PUMP CONTROL MODULE. NHTSA 17V509. TODAY IS APRIL 10, 2018 & VW ADVISES THEY DO NOT HAVE THE PARTS TO FIX THIS RECALL. IN THE MEANTIME BECAUSE OF THIS ISSUE MY BATTERY CONTINUES TO DRAIN AND I HAVE ALREADY REPLACED 2 BATTERIES SINCE I HAVE OWNED THE CAR. ALSO I WANT TO BE REIMBURSED FOR MY LAST BATTERY PURCHASE. CAN U HELP?
| NHTSA ID Number: | 11079061 |
|---|---|
| Consumer Location: | REDFIELD, AR |
| VIN: | WVWRN7AN2FE**** |
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OWENS MURPHY VOLKSWAGEN (25 COLONEL GLENN PLAZA DRIVE C, LITTLE ROCK, AR 72210, (501) 508-2281) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11074397 |
|---|---|
| Consumer Location: | CEDAR PARK, TX |
| VIN: | WVWBN7AN4FE**** |
WE PURCHASED THE CC IN APRIL OF 2016, AND WE HAVE HAD TO TAKE THE CAR IN TWICE FOR THE CLOCK SPRING WHICH IN LOCATED IN THE STEERING WHEEL THIS CAUSIES THE HORN TO MALFUNCTION AND NOT WORK. I'M NOT SURE WHAT HAPPENED WHEN THIS OCCURRED THE FIRST TIME BUT THE SECOND TIME THIS OCCURRED I WAS LEAVING HOME AND STARTED THE VEHICLE AND WHEN I TURNED THE WHEEL IT MADE A WEIRD NOISE(I WAS BACKING OUT OF THE GARAGE) I KNEW IMMEDIATELY WHAT WAS WRONG BECAUSE THIS HAPPENED PREVIOUS AND I CHECKED THE HORN AND IT WAS NO LONGER WORKING.
| NHTSA ID Number: | 11063207 |
|---|---|
| Consumer Location: | LAUDERHILL, FL |
| VIN: | WVWBP7AN6FE**** |
THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. IN ADDITION TO TAKATA RECALL
