Components: STEERING
April 15, 2014
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 10584602 |
|---|---|
| Consumer Location: | WOODSTOCK, VT |
| VIN: | WVWED7AJ7BW**** |
LOSS OF STEERING CONTROL AT HIGHWAY SPEEDS WHEN TRYING TO CHANGE FROM ONE LANE TO ANOTHER.TOOK IT TO THE DEALER. THEY FOUND THE SAME ISSUE. THEY REPLACED: 1K1-423-055-MX STEERING AND CORE RETURN, 1K0-498-970-A REPAIR SET, 1K1-971-111-AJ STEERING RACK WIRING HARNESS THEY TOLD ME THEY HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. *TR
| NHTSA ID Number: | 11373144 |
|---|---|
| Consumer Location: | TUCSON, AZ |
| VIN: | WVWHV7AJ9BW**** |
PUT MY KEY INTO THE IGNITION AND RECIEVED, "ERROR: AIRBAG" NOW MY AIRBAG LIGHT IS ON AND I DIDNT DO ANYTHING TO MY ELECTRICAL OR AIRBAG SYSTEM.
| NHTSA ID Number: | 11266594 |
|---|---|
| Consumer Location: | MIAMI, FL |
| VIN: | WVWHV7AJ8BW**** |
WHEN THE KEY HAS BEEN INSERTED INTO THE IGNITION CYLINDER, THE KEY WILL NOT TURN ALL THE WAY TO TURN ON THE VEHICLE. IT WILL STOP IN THE ACCESSORY SETTING AND NOT GO FURTHER. THE KEY CAN BE TAKEN OUT AGAIN BUT SAME ISSUE CONTINUES IF YOU TRY AGAIN. THE AUTOMATIC TRANSMISSION ON MY VEHICLE IS FULLY ENGAGED IN PARK AND THE STEERING WHEEL IS NOT LOCKED. THE CAR WILL NOT TURN ON AND WILL FORCE ME TO HAVE IT TOWED TO A MECHANIC TO REPAIR OR REPLACE THE IGNITION LOCK CYLINDER THAT SEEMS TO BE DAMAGED. ALL ACCESSORIES POWER ON JUST FINE WHEN THE ACCESSORY SETTING IS ENGAGED SO THAT LEADS ME TO BELIEVE THE IGNITION SWITCH IS FINE BUT THE CYLINDER IS DAMAGED. REPLACEMENT OF THIS PART REQUIRES THE REMOVAL OF THE STEERING WHEEL, AIRBAG, STEERING COLUMN ARMS AND OTHER ELECTRONICS SO I AM TAKING IT TO A MECHANIC IN FEAR THAT THIS IS TOO ADVANCED A PROJECT FOR HOME REPAIR. THIS ISSUE WAS FIRST DOCUMENTED ON OCTOBER 5TH 2019 AND HAS NEVER GIVEN ANY ISSUES IN THE PAST.
| NHTSA ID Number: | 11235115 |
|---|---|
| Consumer Location: | CICERO, IL |
| VIN: | WVWHV7AJ9BW**** |
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODE FOR THE STEERING LOCK COLUMN FLASHED. PUGI VOLKSWAGEN (2020 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 964-9500) WAS NOTIFIED OF THE FAILURE AND CLEARED THE CODE, BUT DID NOT PROVIDE DIAGNOSTIC TESTING. THE DEALER DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
| NHTSA ID Number: | 11218076 |
|---|---|
| Consumer Location: | WICHITA, KS |
| VIN: | WVWFV7AJXBW**** |
TIMING CHAIN OR TENSIONER FAILS WITHOUT WARNING LEAVING MOTORIST IN AN UNSAFE SITUATION ESPECIALLY IF DRIVING IN METROPOLITAN TRAFFIC
| NHTSA ID Number: | 11217847 |
|---|---|
| Consumer Location: | PITTSBURGH, PA |
| VIN: | **** |
CAR HAS 67000 MILES, DRIVING HOME ON A ~300 MILE TRIP, RECEIVED A WARNING THAT OIL WAS LOW. DROVE 8-10 MILES TO THE CLOSEST GAS STATION TO CHECK. OIL WAS LEAKING RAPIDLY. PUT IN MORE TO GET TO MECHANIC WHO CONFIRMED REAR MAIN WAS LEAKING, WAS UNWILLING TO DO REPAIRS. DROVE TO ANOTHER MECHANIC WILLING TO DO REPAIRS, WHO CONFIRMED THAT THE REAR MAIN SEAL/PCV VALVE HAD FAILED. THIS IS A WELL-KNOWN AND COMMON ISSUE IN 2.0 TSI ENGINES ACROSS VW AND AUDI.
| NHTSA ID Number: | 11152113 |
|---|---|
| Consumer Location: | HERMOSA BEACH, CA |
| VIN: | WVWGD7AJXBW**** |
ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT BEEN RECALLED. IN ADDITION, EVEN THOUGH THE PART HAS FAILED, VW WILL NOT COMPENSATE ME FOR THE REPAIR, SO I HAVE NO CHOICE BUT TO PAY $500 OUT OF POCKET TO FIX A SAFETY HAZARD IN MY VEHICLE. FOR REFERENCE, AUDI RECALL NUMBER IS 18V229000.
| NHTSA ID Number: | 11129117 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WVWGD7AJ0BW**** |
WHILE DRIVING AT NIGHT I HAD SEVERAL LIGHTS QUIT WORKING SIMULTANEOUSLY. A BULB WARNING LIGHT ILLUMINATED ON THE DASH AND MESSAGES FOR RIGHT FRONT LOW BEAM, RIGHT FRONT TURN SIGNAL, LEFT REAR TURN SIGNAL,LEFT REAR BRAKE, RIGHT FRONT HIGH BEAM, RIGHT FRONT FOG LIGHT, LEFT FRONT SIDE, RIGHT REAR SIDE, AND LICENSE PLATE BULBS ALL APPEARED IN THE INFORMATION SCREEN. I CHECKED OUTSIDE THE CAR AND ALL OF THE LIGHTS THAT I GOT MESSAGES ABOUT WERE INOPERATIVE. AS THERE WAS NO CHANCE THAT ALL OF THESE BULBS FAILED SIMULTANEOUSLY, I DID SOME RESEARCH TO DETERMINE WHAT MIGHT HAVE CAUSED THIS. NUMEROUS INTERNET SEARCHES FOR THESE SYMPTOMS SEEMED TO INDICATE THAT A FUSE IN THE UNDER HOOD FUSE PANEL COULD BE TO BLAME FOR THIS. I CHECKED THE F16 FUSE AND FOUND IT BURNED ON ONE SIDE OF THE FUSE. THE FUSE PANEL WAS ALSO SLIGHTLY MELTED WHERE THIS HALF OF THE FUSE WAS INSERTED. PICTURES ARE ATTACHED. MY LOCAL VW DEALER SAID THE FUSE PANEL WILL NEED TO BE REPLACED. UPON DOING SOME RESEARCH, THERE IS A SAFETY RECALL ON THE 09-11 TIGUAN (CODE: 97Z9) AND A SERVICE ACTION ON THE 09-10 JETTA AND 09 GTI (CODE: 97AM) FOR THE EXACT SAME ISSUE I AM EXPERIENCING. BOTH THE DEALER AND VW USA SAY THAT I AM 100% RESPONSIBLE FOR THE COST BECAUSE MY MODEL AND VIN AREN'T COVERED UNDER ANY CAMPAIGNS.
| NHTSA ID Number: | 11124010 |
|---|---|
| Consumer Location: | PEORIA, IL |
| VIN: | WVWEV7AJ0BW**** |
HEADLINER FALLING DOWN, CUT TO SHORT, GLUE FAILING, SHRANK. WHITISH POWDER COMING FROM OPENING.
| NHTSA ID Number: | 11098106 |
|---|---|
| Consumer Location: | CASTRO VALLEY, CA |
| VIN: | WVWHV7AJ2BW**** |
MY 2011 GTI HAS HAD CONSTANT ISSUES SINCE JUST AFTER WARRATNY ENDING. SINCE PURCHASING A NEW 2011 GTI I HAVE HAD A WATER PUMP CHANGED TWICE, INTAKE MANIFOLD REPLACED FOUR TIMES , IGNITION COILS AND DECARB SERVICE TWICE IN LESS THAN 130K MILES IS CAUSE FOR CONCERN AND SHOWS A LACK OF RELIABILITY OF PARTS AND/OR WORKMANSHIP. DURING SERVICES AT 50005 MIL - FOUND CODE FAULTS RELATING TO MANIFOLD. TECHNICIAN RESET CODES. 57711 MIL - MISFIRES OCCURRED AND RETURNED TO SERVICE. FOUND ISSUES WITH FAULTY MANIFOLD. THIS WAS 4MONTHS AFTER PREVIOUS SERVICE. MANIFOLD REPLACED. 69119 MIL - MULTIPLE FAULTS FOUND. MISFIRES. MANIFOLD REPLACED, FAULTS STILL PRESENT. FOUND INTERNAL AIR LEEK. REPLACED OIL SEPARATOR. 83991 MIL - MISFIRES ON ALL CYLINDERS. LEAK IN INTAKE MANIFOLD. REPLACED INTAKE MANIFOLD. REPLACED FAULTY FUEL PUMP. DECARB RECOMMENDED AND SERVICED. 102300 MIL - MULTIPLE MISFIRES. INTAKE MANIFOLD LEAK. REPLACED INTAKE MANIFOLD, WAS TOLD THAT THERE IS A LARGE CARBON BUILD AND NEED TO DECARB. REPLACED ALL FOUR INGNITTION COILS. 119406 MIL - MULTIPLE MISFIRES. REPLACED ALL FOUR IGNITION COILS. WAS TOLD THAT THE ENGINE NEEDED A DECARB..AGAIN. 128700 MIL - MULTIPLE MISFIRES, MANIFOLD FAULTY, TOLD TO REPLACE MANIFOLD, CAMSHAFT TIMING ISSUES. HAS JUMPED TOOTH. THESE ARE ALL REPEATED AND KNOWN ISSUES THAT HAVE NOT BEEN RECTIFIED AND HAVE CONTRIBUTED TO CURRENT ISSUES AND MANY THOUSANDS OF DOLLARS IN REPAIRS. ALSO HAD THE SERPENTINE BELT REPLACED AT 110000 MILES AS IT CAME SHREDDED ENTERING THE FREEWAY. ALL MAJOR SERVICES WERE COMPLETED AT A VW DEALERSHIP. IT IS WORTH NOTING WE HAVE TWO 2011 GTI'S. THE OTHER VEHICLE HAD A BROKEN CAMSHAFT AT 96,000 MILES.
| NHTSA ID Number: | 11096741 |
|---|---|
| Consumer Location: | ROSEVILLE, CA |
| VIN: | WVWFD7AJ0BW**** |
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HANLEES HILLTOP VOLKSWAGEN (3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
| NHTSA ID Number: | 11090192 |
|---|---|
| Consumer Location: | SUNRISE, FL |
| VIN: | WVWEV7AJ6BW**** |
'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING
| NHTSA ID Number: | 11081088 |
|---|---|
| Consumer Location: | LAREDO, TX |
| VIN: | WVWEV7AJ1BW**** |
THE FUSE BOX MELTED. THIS WAS CAUSED BY A TERMINAL OR A FUSE OVER HEATING. THIS CAUSED AN OUTAGE FOR ALL THE RIGHT-SIDE LAMPS OF THE VEHICLE AND SOME LAMPS ON THE LEFT-SIDE. THE LAMP ERROR WAS REPORTED BY THE VEHICLES MULTIFUNCTION DISPLAY. THE CAR WAS RUNNING FINE IN THE MORNING AND EXPERIENCED THIS FAILURE AFTER STARTING UP THE VEHICLE AT NOON. I RESTARTED THE VEHICLE OVER AND OVER TRYING TO CLEAR THE ERROR. THE BULBS IN QUESTION APPEARED TO BE FINE. I DROVE THE VEHICLE STRAIGHT OVER TO THE VW DEALERSHIP FOR SERVICE. LATER, THE DEALERSHIP CONFIRMED THE FUSE BOX HAD MELTED AFTER I RESEARCHED AND DISCOVERED SIMILAR OCCURRENCES WITH OTHER VW MODELS. THE COST OF REPAIR WAS $377.
| NHTSA ID Number: | 11064305 |
|---|---|
| Consumer Location: | AURORA, IL |
| VIN: | WVWEV7AJ8BW**** |
I PURCHASED MY CAR NEW AND ALWAYS HAD THE DEALER I BOUGHT IT AT DO THE SERVICE WORK. AT THE 100000 MILE SERVICE INTERVAL I ASKED WHAT I HAD TO DO WITH THE TIMING CHAIN AND WAS ASSURED THAT NOTHING NEEDED TO BE LOOKED AT OR REPLACED. AT APPROXIMATELY 130000 MILES I WAS TRAVELING ON I-88 AT SPEED WITH HEAVY TRAFFIC WHEN ALL OF A SUDDEN I LOST ALL POWER AND HAD TO COAST THRU 4 LANES OF TRAFFIC TO MAKE IT TO THE RIGHT SHOULDER. I LET THE CAR COOL DOWN AND WHEN I WAS ABLE TO GET IT STARTED 30 MINUTES LATER I NURSED IT HOME. THE NEXT DAY I WAS ABLE TO DRIVE IT TO THE DEALER WHERE I HAD ALL MY SERVICE WORK DONE AND THEY INFORMED ME THAT THE TIMING CHAIN HAD JUMPED, MOST LIKELY THE TIMING CHAIN ADJUSTER HAD FAILED, AND IT WOULD COST BETWEEN $7000 AND $10000 TO REPAIR. THIS TOOK PLACE ON SEP 20 2016. THE CAR IS STILL SITTING IN MY DRIVEWAY SINCE I HAVE BEEN IN AND OUT OF WORK FOR THE LAST YEAR AND HAD TO MOVE IN THE MEANTIME.
| NHTSA ID Number: | 11051333 |
|---|---|
| Consumer Location: | FORT LAUDERDALE, FL |
| VIN: | WVWFV7AJ1BW**** |
ROUGH UP AND DOWN SHIFTS WITH THE DSG TRANSMISSION. I COMPLAINED SEVERAL TIMES OVER THE LAST 4-5 YEARS TO VW DEALERSHIPS CLAIMING THAT THE TRANSMISSION WAS MAKING HORRIBLE CLUNKING AND CLANKING SOUNDS IN LOWER GEARS, AND WOULD HAVE ROUGHER THAN USUAL SHIFTS NORMALLY IN REVERSE TO DRIVE, AND SECOND GEAR TO FIRST GEAR, OR FIRST GEAR TO NEUTRAL. THEY ALL BUT IGNORED IT AND BLAMED IT ON BEING THE "NATURE OF THE CAR" AND TO "GET USED TO IT". THIS POSES AN ISSUE THOUGH AS THE TRANSMISSION IS SOMETIMES SLOW OR HESITANT TO GIVE POWER OR IT'LL CUT POWER UNEXPECTEDLY... SO FROM A STOP SOME POWER IS PRESENT, BUT CAN CUT OUT FOR A SECOND OR TWO... LEAVING THE DRIVER AND PASSENGERS IN A DANGEROUS POSITION. IT ALSO LURCHES FORWARD FROM A COLD START WHEN SHIFTING INTO DRIVE. IF SOMEONE DID NOT HAVE THEIR BRAKES FULLY APPLIED, THEY COULD EASILY HIT SOMEONE OR SOMEONE'S PROPERTY FROM THIS TRAIT. NOW THAT THE CAR IS WELL OUT OF THE 5 YEAR POWERTRAIN WARRANTY, VW TECHS ONLY NOW RECOGNIZE A PROBLEM WITH THE DSG MECHATRONICS UNIT, THE SAME PART THAT HAS AN OPEN RECALL FOR 10YR/100K ON PREVIOUS MODELS OF THE GTI (2006-2010), AND ALSO REPORTED PROBLEMS ON NEWER MODELS AS WELL (2014+). VW REFUSES TO EXTEND ANY COVERAGE TO THE MK6 GENERATION, AND WANT A TOTAL OF $2400 TO REPLACE THE FAULTY MECHATRONICS UNIT. ONCE AGAIN, VW REFUSES TO LEARN FROM THEIR MISTAKES AND USES FAULTY PARTS ON NEWER CARS AND WHEN THEY TOO BEGIN TO SHOW ISSUES, THEY TURN THEIR BACK ON THEIR CUSTOMERS. VW MIGHT AS WELL ADD MECHATRONICS REPLACEMENT ON DSG EQUIPPED VEHICLES AS PART OF THEIR REGULAR MAINTENANCE. I HAVE LOST ALL FAITH IN THIS CAR BRAND.
| NHTSA ID Number: | 11051329 |
|---|---|
| Consumer Location: | FORT LAUDERDALE, FL |
| VIN: | WVWFV7AJ1BW**** |
THIS IS MY THIRD VOLKSWAGEN GTI IN THREE YEARS, AND FOR THE SECOND TIME IN THE 6 YEARS I'VE OWNED THIS CAR, THE HEADLINER HAS DETACHED AND FALLEN DOWN ONTO PASSENGER. THREE TIMES IF YOU COUNT THE SUNROOF VISOR SHADE CLOTH. THIS HAPPENED ON BOTH PREVIOUSLY OWNED VW MODELS AS WELL. VOLKSWAGEN IS INCAPABLE OF MAKING A QUALITY CLOTH LINER FOR THE DOORS, ROOF, AND OTHER COMPONENTS COVERED BY THEIR FABRICS/UPHOLSTERY. VW CLAIMS THIS IS TYPICAL WEAR AND TEAR AND NOT A FAULT OF THEIR COMPONENTS, BUT THEN WHY DOES IT OCCUR EVERY THREE YEARS ON EVERY SINGLE MODEL THEY PRODUCE?
| NHTSA ID Number: | 11051326 |
|---|---|
| Consumer Location: | FORT LAUDERDALE, FL |
| VIN: | WVWFV7AJ1BW**** |
THIS IS MY THIRD VOLKSWAGEN MODEL, PARTICULARLY GOLF GTI MODEL IN TEN YEARS, AND FOR THE THIRD TIME, LIKE CLOCKWORK, THE AIR CON HAS DIED BEFORE 48K MILES ON THE ODOMETER. ALL SIGNS POINT TO A FAULTY SENSOR ON THE COMPRESSOR THAT DIES, AND TYPICALLY SHRAPNELS THE COMPRESSOR, DRY, AND OTHER CRITICAL AIR CON SYSTEMS, CAUSING ZERO COLD AIR TO BLOW. VW HAS A RECALL OR AN OPEN TSB FOR THIS FAULTY SENSOR AND THE PARTS AFFECTED BY IT ON PREVIOUS MODELS AFTER SEVERAL COMPLAINTS, BUT REFUSES TO EXTEND ANY COMPENSATION OR ASSISTANCE FOR THE FACELIFTED MK6 GENERATION. VW IS CHEAPENING OUT AND USING THE SAME EXACT PARTS AS BEFORE, AND HOPING TO SLIDE UNDER THE RADAR TO AVOID HAVING TO SHELL OUT COSTS TO FIX AND REPAIR FOR THE NEWER GENERATIONS. THIS IS ABSURD. VW SHOULD BE ASHAMED FOR PUTTING SUCH A FLAWED COMBINATION OF INEPT SYSTEMS TOGETHER AND CALL IT "THE PEOPLE'S CAR". WHAT A JOKE.
| NHTSA ID Number: | 11047953 |
|---|---|
| Consumer Location: | TAMPA, FL |
| VIN: | WVWGV7AJ4BW**** |
I TRIED TO START MY CAR, WHICH WAS PARKED IN THE DRIVEWAY; THE BATTERY WAS WORKING FINE, BUT THE ENGINE WOULD NOT START. I HAD IT TOWED TO A VW MECHANIC THE NEXT MORNING, 11/9/17. THE VW MECHANIC INFORMED ME THAT MY TIMING TENSIONER CHAIN HAD BROKE CAUSING MY PISTONS TO CRASH INTO ONE ANOTHER, CAUSING MY ENGINE TO NOT WORK AND NEED A TOTAL REBUILD. MY CAR HAD GIVEN NO WARNING, NO ENGINE LIGHTS, NOTHING TO ALLUDE TO AN IMPENDING CATASTROPHIC ISSUE INVOLVING MY ENGINE. MY CAR ONLY HAS 59,000 MILES ON IT, PREMATURE FOR THIS ISSUE - ESPECIALLY WITH NO WARNING. THIS ISSUE IS NOT PROTECTED BY WARRANTY.
| NHTSA ID Number: | 11047206 |
|---|---|
| Consumer Location: | LYNNWOOD, WA |
| VIN: | **** |
MY VW GTI HAS A FAILING TIMING CHAIN TENSIONER THAT CAUSED MY VALVES TO COLLIDE WITH PISTONS AND REQUIRED A REBUILD OF THE ENGINE (EXCLUDING TIMING CHAIN). THE ENGINE IS NOT TIMED CORRECTLY AND HAS LOST A TON OF POWER AND IS RATTLING, IF I CONTINUE TO DRIVE IT WILL MOST LIKELY CAUSE THE ENGINE TO SEIZE AGAIN. THE VEHICLE WAS STATIONARY AND INITIALLY BROKE UPON TURNING IT ON.
| NHTSA ID Number: | 11046659 |
|---|---|
| Consumer Location: | PORT RICHEY, FL |
| VIN: | WVWHV7AJ2BW**** |
60K MILES TIMING CHAIN TENSIONER FAILED AT IDLE IN MY GARAGE CAUSING CATASTROPHIC ENGINE DAMAGE. VWOA DECLINED ASSISTANCE DESPITE TSB EXISTING FOR UPDATED PART. VWOA CITED REASON OF FAILURE AS IMPROPER MAINTENANCE. ALL MY MAINTENANCE WAS DONE ON TIME OR EARLY AT VW DEALERS WITH THE EXCEPTION OF 3 OIL CHANGES I PERFORMED MYSELF WITH RECOMMENDED OIL. THE RATE OF FAILURE IS EXTREMELY HIGH AND CUSTOMERS ARE NOT BEING INFORMED THAT AN UPDATED PART EXISTS. I BROUGHT THIS CAR INTO THE DEALER TWICE FOR CAMSHAFT CORRELATION CODES WHICH WERE VERIFIED AND I WAS TOLD IT'S NORMAL OPERATION. THIS COST ME $3000 TO REPAIR. ALSO WARRANTY EXTENSIONS ON OTHER PARTS ARE NOT DISCLOSED WHEN YOU RUN YOUR VIN ON VW'S WEBSITE. FRAUDULENT CONCEALMENT IS BEING COMMITTED. IF THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION A CRASH COULD HAVE OCCURRED AS ALL POWER WAS LOST.
| NHTSA ID Number: | 11022247 |
|---|---|
| Consumer Location: | YONKERS, NY |
| VIN: | WVWHV7AJ8BW**** |
CHECK ENGINE LIGHT CAME SUDDENLY CAME ON. ENGINE HAD A HARD TIME STARTING. THERE WAS A NOTICEABLE ROUGHNESS TO THE MOTOR WHILE RUNNING. BROUGHT IT TO THE MECHANIC THE FOLLOWING DAY AND FOUND MANY CODES WERE UP. DIAGNOSIS IS BROKEN TIMING CHAIN TENSIONER. RESULTING IN AN. ENGINE FAILURE . MECHANIC SAID IT CANNOT BE REPAIRED AND WILL NEED A NEW ENGINE. ODOMETER IS ONLY 76K
| NHTSA ID Number: | 11015007 |
|---|---|
| Consumer Location: | TAMPA, FL |
| VIN: | WVWFD7AJ6BW**** |
TIMING CHAIN TENSIONER FAILURE. STARTED THE CAR ONE MORNING AND RAN EXTREMELY ROUGH AND WOULDN'T STAY RUNNING. DEALER WANTS %6000 TO REBUILD ENGINE OR $7000 FOR A REMANUFACTURED ENGINE. CAR HAS 80K MILES ON IT.
| NHTSA ID Number: | 11005451 |
|---|---|
| Consumer Location: | BOCA RATON, FL |
| VIN: | **** |
(DSG AUTOMATIC) HARSH SHIFTING FROM PARK TO REVERSE, AND FROM REVERSE TO DRIVE. HESITATION FROM A STOP TO GO. CAR FEELS LIKE IT SHUDDERS OR JERKS FROM A STOP TO GO, AND WHEN BRAKING TO A STOP. DEALER STATES IT'S A FAULTY MECHATRONICS UNIT AND NEEDS TO BE REPLACED. SAME ISSUES THAT PLAGUED THE LAST GENERATION OF VEHICLES, AND VW WAS FORCED TO ISSUE A RECALL DUE TO SAFETY CONCERNS. DEALER TRIED TO GET VW TO COVER COST OF REPAIR, BUT THEY REFUSED. DEALER WANTS $2500 TO REPAIR. VEHICLE CURRENTLY HAS 47,346 MILES. CURRENTLY DISCUSSING LEGAL ACTION WITH AN ATTORNEY. *TR
| NHTSA ID Number: | 10971449 |
|---|---|
| Consumer Location: | WILTON MANORS, FL |
| VIN: | WVWFV7AJ1BW**** |
SEAT BELT ROLLER FAILURE. CAME HOME FROM RUNNING A FEW ERRANDS, CAR HAS ABOUT 43K MILES ON IT, AND I NOTICED THE SEAT BELT WOULD NOT RETRACT FULLY. I TRIED TO PULL IT AND GET IT TO FUNCTION CORRECTLY, BUT IT WOULDN'T BUDGE IN OR OUT. AFTER A FEW TRIES, I MANAGED TO GET IT TO RELEASE FULLY, BUT IT STILL WILL NOT RETRACT FULLY. SEEMS LIKE REPLACEMENT OF THE ROLLER IS NEEDED TO REPAIR.
| NHTSA ID Number: | 10896082 |
|---|---|
| Consumer Location: | RENO, NV |
| VIN: | WVWGD7AJOBW**** |
THE VEHICLE STALLED SUDDENLY WHILE DRIVING IN A PARKING LOT. THE CHECK ENGINE LIGHT DID NOT APPEAR, NOR DID ANY FAULT CODES. THE DISCOVERED CAUSE WAS AN OIL SCREEN IN THE CAMSHAFT ADJUSTER BRIDGE THAT CAME APART INSIDE THE TIMING CHAIN HOUSING, CAUSING THE ENGINE TO COME OUT OF TIMING. THIS CAUSED SIGNIFICANT DAMAGE TO THE CYLINDER HEAD, LEADING TO A REPLACEMENT AT A COST OF $7400. THIS IS AN ISSUE THAT VOLKSWAGEN IS AWARE OF AN HAS ISSUED A REDESIGNED REPLACEMENT PART FOR. UNFORTUNATELY, THEY HAVE NOT INFORMED THE OWNERS OF THE AFFECTED VEHICLES OF THE PROBLEM AND THE POTENTIAL DANGER ASSOCIATED WITH IT IF THE PART FAILS. IF I HAD BEEN DRIVING ON THE FREEWAY AT 65-70 MPH IN TRAFFIC, IT WOULD HAVE BEEN A DANGEROUS SITUATION.
| NHTSA ID Number: | 10854218 |
|---|---|
| Consumer Location: | RANDOLPH, NJ |
| VIN: | WVWDM7AJXBW**** |
CAR BUCKED AND SHUT OFF MULTIPLE TIMES WHILE DROVING VEHICLE. WAS DETERMINED IT WAS DEFECTIVE FUEL PUMP.
| NHTSA ID Number: | 10851689 |
|---|---|
| Consumer Location: | FOREST HILLS, NY |
| VIN: | **** |
WHILE ACCELERATING OFF THE RAMP THE CAR STALLED AND STARTED TO SHAKE. IT CREATED A VERY DANGEROUS SITUATION SINCE I ALMOST GOT REAR ENDED. BESIDES, BEING IMMOBILIZED ON THE SIDE OF THE VERY BUSY HIGHWAY IS DANGEROUS AS WELL. IT TURNED OUT THAT ONE OF THE COILS HAVE FAILED AND CAUSED CAR TO SHAKE AND LOOSE THE POWER. COUPLE OF PEOPLE THAT I KNOW EXPERIENCED THE SAME ISSUES WITH THEIR VWS. IN MY CASE THEY WENT AT 54K MILES.
| NHTSA ID Number: | 10846153 |
|---|---|
| Consumer Location: | SAN RAMON, CA |
| VIN: | WVWGD7AJXBW**** |
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE PARKED, IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,900.
| NHTSA ID Number: | 10821039 |
|---|---|
| Consumer Location: | COLUMBUS, OH |
| VIN: | WVWGV7AJXBW**** |
WALKING OUT TO MY VEHICLE IN SUB-FREEZING WEATHER TO RETURN HOME, I ATTEMPTED TO START THE VEHICLE AND WHEN THE ENGINE CAUGHT IT MADE A LOUD RATTLE AND DIED QUICKLY. THIS SAME SITUATION OCCURRED ON SUBSEQUENT IGNITION CYCLES ALL WITH THE SAME RESULT. VW HAS RELEASED A SERVICE BULLETIN PERTAINING TO THIS COMMON ISSUE WHICH IS TO CHECK THE TIMING CHAIN TENSIONER. WHEN THIS TENSIONER FAILS IT CAN RENDER THE ENGINE USELESS. I HAVE REMOVED THE TIMING CHAIN COVER AND THE TENSIONER HAS FAILED AND DOES NOT HOLD TENSION TO THE CHAIN. VW SHOULD TAKE RESPONSIBILITY TO FIX THIS ISSUE IN CUSTOMER VEHICLES AS IT IS A KNOWN DEFECTIVE PART THAT THEY ARE UNWILLING TO REPAIR OR AID IN REPAIRING.
| NHTSA ID Number: | 10819196 |
|---|---|
| Consumer Location: | HOPATCONG, NJ |
| VIN: | WVWGD7AJ8BW**** |
I'VE HAD QUITE A FEW PARTS ON THIS CAR REPLACED. 2 DEFECTIVE WATER PUMPS, 2 DEFECTIVE CLUTCHES, 1 FLYWHEEL, 1 TURBO OIL LINE, DOOR SEALS AND VARIOUS ELECTRONIC SWITCHES. MY CAR IS CURRENTLY SITTING IN THE DEALERSHIP DUE A BLOWN UPPER TIMING BELT COVER GASKET, A LOWER TIMING BELT COVER GASKET AND A SUSPECTED FAULTY OIL PAN GASKET AS WELL. ALL 3 SEALS SEEM TO HAVE SUDDENLY FAILED AT THE SAME TIME AND YET VW DOES NOT WANT TO REPLACE THESE UNDER THE FACTORY POWER TRAIN WARRANTY. THE OTHER REASON MY CAR IS AT THE DEALERSHIP IS FOR "STRETCHED" SUB-FRAME BOLTS. ACCORDING TO VW IT IS PERFECTLY NORMAL FOR THE BOLTS WHICH HOLD THE SUB-FRAME TO THE CAR FOR THESE BOLTS TO STRETCH WITH TIME AND CAUSE THE SUBFRAME TO SHIFT AROUND. THERE ARE TECHNICAL SERVICE BULLETINS ON THE CC, PASSAT AND VARIOUS AUDI MODELS TO HAVE THESE BOLTS REPLACED WHEN A CUSTOMER COMPLAINS AND YET GTI, GOLF AND JETTA DO NOT HAVE TSB AND THE DEALER WANTS TO CHARGE 400$ TO REPLACE THESE BOLTS... AGAIN ITEM NOT UNDER WARRANTY.
| NHTSA ID Number: | 10811803 |
|---|---|
| Consumer Location: | THOUSAND OAKS, CA |
| VIN: | WVWED7AJ9BW**** |
CLUTCH MAKES A LOUD METALLIC GROANING SOUND WHEN ENGAGING FIRST GEAR OR REVERSE. LOUDEST ON COLD DAYS AND WHEN DRIVING THE CAR FOR THE FIRST TIME EVERY DAY. HAS BEEN OCCURRING FOR THE PAST YEAR. MANY OTHERS HAVE REPORTED THIS ISSUE ONLINE AND VW HAS ISSUED A TECHNICAL SERVICE BULLETIN REGARDING THE ISSUE. THEY HAVE ADMITTED THAT THIS ISSUE IS DUE TO A FAULTY CLUTCH ASSEMBLY/THROWOUT BEARING AND HAVE ISSUED A REDESIGNED PART TO FIX THE PROBLEM, BUT THEY ARE STILL VERY INCONSISTENT IN COVERING THE COST OF REPLACEMENT FOR THE DEFECTIVE PART.
| NHTSA ID Number: | 10810589 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | WVWGD7AJ2BW**** |
INTERMITTENT, PARTIAL OR FULL LOSS OF OF EXTERIOR LIGHTING. WARNING LAMP INSIDE DID PROVIDE THE NAMES OF MULTIPLE, RANDOM LIGHTS THAT HAD FAILED, SOMETIMES ACCURATE, OTHER TIMES INACCURATE. LIGHTS WOULD FAIL AT RANDOM WHILE THE CAR WAS IN MOTION. FUSE F16 OVERHEATED AND MELTED THE FUSE BOX EXACTLY AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 13V569000, AND VW SAFETY RECALL 97Z9. VOLKSWAGEN ASSURED ME THE PARTS ARE NOT RELATED AND THAT THE TIGUAN RECALL DOES NOT AFFECT MY MODEL, BUT COME ON.
| NHTSA ID Number: | 10722036 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | WVWGD7AJ9BW**** |
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN DISCOVERED THAT THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
| NHTSA ID Number: | 10662178 |
|---|---|
| Consumer Location: | FORT LAUDERDALE, FL |
| VIN: | WVWFV7AJ1BW**** |
VEHICLE SUDDENLY BEGAN SPUTTERING, AND STRUGGLING TO MAKE POWER AFTER BEING STARTED AND DRIVEN DOWN A STREET AT LOW SPEEDS. ECM AND ECU BOTH THREW CODES PERTAINING TO A CYLINDER MISFIRE. REPLACED SPARKPLUGS. MISFIRE REMAINED. IDENTIFIED AS IGNITION COIL PACK, WHICH IS AN EXTREMELY COMMON ISSUE ON THIS MODEL. PREVIOUS GENERATIONS OF THE SAME CAR REPORT RECALL NOTICES. THIS GENERATION UNFORTUNATELY MISSED THE RECALL SO FAR, AND HAS SEVERAL THREADS ON NOTED FORUMS PERTAINING TO OTHERS WHO HAVE HAD PROBLEMS AS WELL WITH THE FAULTY COIL PACKS. VWOA ALLUDED TO BEING AWARE OF THE ISSUE WHEN CONTACTED, BUT DID NOT OFFER FULL COMPENSATION. VEHICLE IS OUT OF BUMPER TO BUMPER WARRANTY. NOT COVERED AS "ENGINE COMPONENT" UNDER POWERTRAIN WARRANTY. *TR
| NHTSA ID Number: | 10653680 |
|---|---|
| Consumer Location: | SHAW AFB, SC |
| VIN: | **** |
CAME OUTSIDE TO A FAILED WATER PUMP. THIS IS A COMMON PROBLEM WITH VARIOUS VOLKSWAGENS. MANY SHOP TECHS ARE VERY FAMILIAR WITH THIS ISSUE. IT IS UNSAFE FOR THE DRIVER AND OTHER CARS. THERE IS A CHANCE THE PUMP COULD FAIL WHILE DRIVING OR A PERSON MAY NOT NOTICE THE COOLANT ON THE GROUND. THAT CAN LEAD TO THE CAR OVERHEATING AND CAUSING EXPENSIVE DAMAGE. YOU COULD ALSO BE LEFT STRANDED ON THE SIDE OF THE ROAD. ANY INSTANCE WHEN A PERSON OR CAR ARE LEFT ON THE SIDE OF THE ROAD IS A ROAD AND HEALTH RISK. ALSO WHEN THESE PUMPS FAIL THEY OFTEN LEAK COOLANT. THE COOLANT IS NOT SAFE FOR THE ENVIRONMENT. WHEN THE PUMPS DO GET REPLACED THE ISSUE OFTEN COMES BACK REPEATEDLY. THIS IS PARTLY DUE TO THE POOR DESIGN OF THE SYSTEM. A REVISION OF THE WATERPUMP SHOULD BE MADE. ALSO AN EXTENSION ON THE WARRANTY OF SAID PART SHOULD BE MADE FOR OWNERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS TO BE TAKEN CARE OF. FOR PERSONAL AND ENVIRONMENTAL RISKS. *TR
| NHTSA ID Number: | 10652930 |
|---|---|
| Consumer Location: | BALTIMORE, MD |
| VIN: | WVWHD7AJ2BW**** |
ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON A 2011 WITH ONLY 45K MILES, AND THAT A VITAL COMPONENT THAT WILL MAKE THE CAR STALL & DIE IS NOT COVERED UNDER DRIVETRAIN WARRANTY. THIS IS A POTENTIALLY DEADLY PROBLEM IF IT DIES SUDDENLY AND CARS FOLLOWING CANNOT SWERVE AROUND. VERY DISAPPOINTED. THIS WILL BE MY LAST VW, EVER. IF YOU OWN A VW WITH 2.0 TSI YOU SHOULD LOOK INTO THIS. *TR
| NHTSA ID Number: | 10621410 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | WVWHV7AJ6BW**** |
WHEN THE ENGINE IS RESTARTED AFTER IT HAS BEEN STOPPED, BUT BEFORE IT HAS FULLY COOLED DOWN, THE ENGINE OFTEN STALLS DIRECTLY AFTER AN ENGINE START. *TR
| NHTSA ID Number: | 10617058 |
|---|---|
| Consumer Location: | STATEN ISLAND, NY |
| VIN: | WVWED7AJ8BW**** |
MY 2011 VW GTI WITH ONLY 38000 MILES LOST FIRST IGNITION COIL. THERE ARE MULTIPLE RECALL FROM VW FOR THIS PART, BUT NOT FOR THIS MODEL YEAR. AS RESULT, VEHICLE LOOSING POWER DURING DRIVING. *JS
| NHTSA ID Number: | 10567933 |
|---|---|
| Consumer Location: | LAGUNA NIGUEL, CA |
| VIN: | WVWED7AJ5BW**** |
I WAS DRIVING NO A DOWNHILL INCLINE PICKING UP SPEED BUT NO MORE THAN 40 MPH. I HAD MY DAUGHTER IN THE BACK OF MY CAR, AND REALIZED THE BRAKES WERE NOT WORKING THE WAY THEY SHOULD. I HAVE A STANDARD SHIFT CAR AND DOWNSHIFTED QUICKLY FROM 6TH GEAR TO 3RD GEAR AND HAD TO PUT MY WHOLE WEIGHT ON THE BRAKE TO STOP THE CAR AND KEPT MY HAND ON THE E-BRAKE AS MY LAST RESORT. FORTUNATELY NO ONE WAS HURT, BUT THE EXPERIENCE WAS NOT A GOOD ONE. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THE TECH STATED IT WAS THE BRAKEBOOSTER AND A PIN WITHIN THE PUMP THAT CAME LOOSE. I ASKED HIM IF IT WAS A USER ERROR, HE SAID NO, BUT HAD REPLACED THE "BRAKE BOOSTER" WITH A BRAND NEW ONE. IT WAS UNDER WARRANTY, BUT SOMETHING LIKE THIS I FEEL SHOULD NOT FAIL AT 34K MILES, ESPECIALLY WHEN I HAVE VALUABLE PASSENGERS SITTING IN THE CAR. *TR
| NHTSA ID Number: | 10500509 |
|---|---|
| Consumer Location: | SANTA ROSA, CA |
| VIN: | WVWHD7AJ7BW**** |
FALSE NEUTRAL WITH DSG TRANSMISSION: I WAS IN MANUAL MODE WHEN I DOWNSHIFTED AS I CAME INTO A CORNER. ONCE AROUND THE CORNER I DEPRESSING THE THROTTLE, THE ENGINE BEGAN TO REV FREELY AS IF IN NEUTRAL FOR SEVERAL SECONDS. I WAS ABLE TO REGAIN POWER BY ALLOWING THE RPM TO DROP TO IDLE, THEN DOWN SHIFTING INTO SECOND. THIS ISSUE HAS ONLY HAPPENED ONCE IN 19K MILES SLOW REACTION WITH DSG TRANSMISSION: WHILE MOVING AND COMING TO A ROLLING STOP AND THEN ACCELERATING TO PROCEED, THE TRANSMISSION WOULD NOT SHIFT INTO A LOWER GEAR. THIS ISSUE HAPPENS ALL THE TIME. *TR
