2013 VOLKSWAGEN JETTA VIN: 3VW467AJ4DM211539

TBD
Condition
Run & Drive
Damage
Normal
Title
Clear

VIN 3VW467AJ4DM211539 Decoding Volkswagen Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

VOLKSWAGEN

Manufacturer Name

VOLKSWAGEN GROUP OF AMERICA, INC.

Model

Jetta

Model Year

2013

Plant City

PUEBLA

Series

GLI

Vehicle Type

PASSENGER CAR

Plant Country

MEXICO

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Transmission Style

Automatic

Engine Number of Cylinders

4

Displacement (CC)

1984

Displacement (CI)

121.071108283

Displacement (L)

1.984000

Engine Power (kW)

149.140000

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

200.00

Other Engine Info

BIN 5 emission. Emissions Certification Test Group: DADXJ02.03UA

Engine Manufacturer

Volkswagen

Seat Belt Type

Manual

Curtain Air Bag Locations

All Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Indirect

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 VOLKSWAGEN JETTA Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
12.1%

2013 VOLKSWAGEN JETTA Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 3VW467AJ4DM211539

Components: ENGINE

November 01, 2020
NHTSA ID Number: 11376176
Consumer Location: FOLEY, MO
VIN: 3VW467AJ4DM****

Summary of Complaint

INTAKE MANIFOLD LIMITED WARRANTY EXTENSION NUMBER VWP-20-03. THIS WARRANTY EXTENSION IS FOR CERTAIN 2015 MODEL YEAR VOLKSWAGEN TIGUAN, CC AND EOS WITH ENGINE CODES CBFA AND CCTA. I HAVE A 2013 VW JETTA GLI WITH AN ENGINE CODE OF CCTA THAT IS EXPERIENCING THE SAME MANIFOLD FAILURES AS THE ABOVE MENTIONED BULLETIN. I HAVE CALLED VW AND THEY STATE MY CAR WOULD NOT BE INCLUDED IN THIS EXTENDED WARRANTY. AFTER DOING MUCH RESEARCH ON THE VW FORUM, THIS IS A COMMON PROBLEM FOR SEVERAL YEAR, MAKES AND MODELS CONCERNING THE FAULTY INTAKE MANIFOLD RUNNER FLAP THAT PLAGUES SO MANY THOUSANDS OF GEN1 2.0T TSI ENGINES. THE LINKAGE WITHIN THE INTAKE MANIFOLD RUNNER FLAP THAT CONNECTS TO THE VACUUM ACTUATED ARM CAN BREAK AT IT'S DRIVE HEX, AND ALLOWS THE LEVER ARM TO "POP" OUT OF THE INTAKE MANIFOLD, SOMETIMES CREATING A MASSIVE AIR LEAK WHILE BECOMING DISCONNECTED FROM THE DRIVE HEX. BY SIMPLY PUSHING THE LEVER ARM BACK INTO THE INTAKE MANIFOLD, THE DRIVE HEX RECONNECTS TO THE LINKAGE AND WILL OPERATE THE TUMBLE FLAPS BUT IT WILL CONTINUE TO BLOW OPEN AGAIN ONCE UNDER BOOST, CREATING A MASSIVE AIR LEAK. THIS FAILURE EVENT IS SO COMMON THAT AFTERMARKET PARTS MANUFACTURERS HAVE DESIGNED A FIX/PREVENTION KIT TO THE COMMON FAULTY INTAKE MANIFOLD RUNNER FLAP LINKAGE. PREVIOUSLY THE ONLY REPAIR WAS TO REPLACE THE ENTIRE INTAKE MANIFOLD, COSTING HUNDREDS IN PARTS AND LABOR. VW NEEDS TO PERFORM FURTHER CONTAINMENT ACTIONS THAT IDENTIFIES OTHER MODELS AND YEARS THAT ARE AFFECTED BY THE FACTORY INSTALLED FAULTY MANIFOLD AND THEY SHOULD BE HELD RESPONSIBLE TO BEAR THE BURDEN OF THE COSTS ASSOCIATED WITH THIS COMMON ISSUE BY WAY OF EXTENDING THE MANIFOLD WARRANTY TO OTHER MAKES SUCH AS GOLF (V, VI), JETTA (V, VI,) AND PASSAT B6. FOLLOW LINK TO AFTERMARKET FIX AND DESCRIPTION: HTTPS://WWW.ECSTUNING.COM/B-ECS-PARTS/VW-AUDI-P2015-20T-TSI-INTAKE-MANIFOLD-LEVER-ARM-FIX-KIT/021071ECS01~A/

Components: POWER TRAIN

June 11, 2021
NHTSA ID Number: 11420543
Consumer Location: Unknown
VIN: 3VW637AJ0DM****

Summary of Complaint

This is a hybrid VW Jetta 2013 Transmission loss of reverse , 2nd, 4th, 6th, gears . I read there is a recall 34J6 for transmission supposedly to be in effect may 31, 2021

Components: UNKNOWN OR OTHER

May 31, 2021
NHTSA ID Number: 11419851
Consumer Location: ATASCOSA, TX
VIN: 3VWDX7AJ2DM****

Summary of Complaint

The key gets stuck in the ignition cant turn the car off been hoping on for a week k ow

Components: ENGINE

May 11, 2021
NHTSA ID Number: 11419532
Consumer Location: CLEVELAND, TN
VIN: 3vw637aj2dm****

Summary of Complaint

The contact owns a 2013 Volkswagen Jetta. The contact stated while driving 25 mph, approaching a stop sign with the accelerator pedal depressed, the vehicle loss motive power and stalled. The vehicle was restarted but failed to move. The vehicle was towed to a local mechanic however, the mechanic was unable to work on the model of the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Components: POWER TRAIN

May 21, 2021
NHTSA ID Number: 11418477
Consumer Location: CONCRETE, WA
VIN: 3VW637AJ2DM****

Summary of Complaint

On 05/21/2021 while merging onto the I-5 freeway in Olympia at high speed the EPC dash light came on and the car lost all acceleration and had to swerve off onto the shoulder to avoid any collision (felt like car had stalled). Luckily it was in early AM so traffic was not as bad as normal. Once on the shoulder the car would not move. Contacted Geico and had car towed into the closest Volkswagon service center once they opened. After the inspection (05/24/2021) was told that the mechatronic unit had failed and there were metal shards throughout the transmission that couldn't be removed, so the entire transmission would need to be replaced. There was no warning of the failure; there was a check engine light on previously for a different mechanical issue (vacuum pump) that began 03/10/2021. At that time the car was closely inspected at a VW dealership and I was told safe to drive until I could get it repaired (just hybrid system would no longer function). At that time they updated some software on the car for a separate recall (38C4). The car has been inspected by two separate Volkswagon service centers, Volkswagon of Olympia (where the car is currently for the transmission failure), and back on 03/10/2021 at the Burlington WA Volkswagon dealership. Researched the issue and this particular model and production year had been recalled under #34F6, however for whatever reason my VIN number was not included in the recall. I believe this car should have been included in that recall.

Components: UNKNOWN OR OTHER

May 24, 2021
NHTSA ID Number: 11418282
Consumer Location: LULING, LA
VIN: 3VWDX7AJ3DM****

Summary of Complaint

KEY DOES NOT TURN TO THE OFF POSITION ONCE THE CAR IS STARTED. CANNOT STOP THE CAR CAR ONCE STARTED. FROM ALL THE READING I AM DOING IT SEEMS THIS HAS HAPPENED NUMEROUS TIMES WITH OTHERS.

Components: POWER TRAIN

April 21, 2021
NHTSA ID Number: 11414222
Consumer Location: LITHONIA, GA
VIN: 3VW637AJXDM****

Summary of Complaint

CAR WILL NOT SHIFT INTO GEAR TRANSMISSION IS CRACKED AND VW WILL NOT DO ANYTHING

Components: POWER TRAIN UNKNOWN OR OTHER FUEL/PROPULSION SYSTEM

March 22, 2021
NHTSA ID Number: 11405481
Consumer Location: KILLEEN, TX
VIN: 3VW637AJ9DM****

Summary of Complaint

ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE FAILED TO MOVE FORWARD DESPITE HEARING THE ENGINE REV.

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

October 01, 2020
NHTSA ID Number: 11403763
Consumer Location: JONESBOROUGH, TN
VIN: 3VW637AJ3DM****

Summary of Complaint

MY VEHICLE FOR A FEW YEARS NOW HAS STALLED OUT ON ME AND CAUSED IT TO GO IN TO LIMP MODE. THIS IS VERY DANGEROUS AND I SEE THERE IS A RECALL AND NO FIX IS AVAILABLE BUT THE HYBRID SYSTEM SHUTS COMPLETELY DOWN WHEN IT DOES THIS AND I CANNOT DO ANYTHING WITH THE VEHICLE AT THAT TIME. IT WILL HAPPEN ANYWHERE I AM WHERE IT'S A BACK ROAD OR ON THE INTERSTATE.I FEEL THAT VOLKSWAGEN SHOULD TAKE BACK THIS VEH BECAUSE OF THE FAULTY SYSTEM. I FEEL VOLKSWAGEN SHOULD PAY MY LOAN OFF SO I CAN GET IN TO ANOTHER SAFER VEHICLE.

Components: SUSPENSION

February 17, 2021
NHTSA ID Number: 11399944
Consumer Location: OLD LYME, CT
VIN: 3VW637AJ5DM****

Summary of Complaint

COIL SPRINGS BREAK RANDOMLY IN COLD WEATHER MAKING CAR HANDLE ERRATICALLY AND WITHOUT WARNING. VW HAS RECALLED MANY COIL SPRINGS ON OTHER MODELS BUT NOT THE JETTA HYBRID WHICH USES THE SAME COMPONENTS. VERY UNSAFE.

Components: POWER TRAIN

March 18, 2020
NHTSA ID Number: 11397805
Consumer Location: CENTRAL ISLIP, NY
VIN: 3VW637AJ4DM****

Summary of Complaint

HAIRLINE CRACKS CAN DEVELOP WITHIN THE TRANSMISSION ELECTRONIC GEARBOX (MECHATRONIC UNIT), CAUSING AN INTERNAL TRANSMISSION OIL LEAK AND A DECREASE IN OIL PRESSURE.

Components: POWER TRAIN

January 31, 2021
NHTSA ID Number: 11397620
Consumer Location: FORT COLLINS, CO
VIN: 3VW637AJ8DM****

Summary of Complaint

DURING NORMAL AROUND-TOWN OPERATION THE VEHICLE (2013 JETTA HYBRID) EXPERIENCED A TEMPORARY LOSS OF DRIVE POWER. IT FELT LIKE THE CLUTCH SLIPPED OR BECAME DISENGAGED MOMENTARILY (3 SECONDS). THE CHECK ENGINE LIGHT DISPLAYED. WE IMMEDIATELY DROVE IT TO A REPAIR SHOP THAT WAS LESS THAN A MILE AWAY. AFTER READING OUT A DIAGNOSTIC ERROR CODE (P0841 - TRANSMISSION FLUID PRESSURE) AND NOTING THAT THE TRANSMISSION FLUID WAS DARK AND CONTAMINATED WITH A BURNT SMELL, THE INITIAL SHOP DECIDED THE REPAIR WAS BEYOND THEIR ABILITY AS IT SEEMED TO BE RELATED TO THE TRANSMISSION PRESSURE SENSOR SWITCH WHICH IS EMBEDDED INSIDE THE TRANSMISSION CASE UNDER 600 PSI PRESSURE. THE CAR WAS DRIVEN WITHOUT INCIDENCE A FEW MILES (5) TO THE LOCAL DEALER, WHERE FURTHER DIAGNOSTICS TOOK PLACE. THEY UNCOVERED 2 ADDITIONAL ERROR CODES (P1806- FUNCTION RESTRICTION DUE TO PRESSURE DROP) AND (P17713 - CLUTCH TOLERANCE). AFTER A FEW DAYS OF INTERNAL DEBATE AT VW (I BELIEVE THEY CONTACTED THE CHIEF ENGINEER OR GURU FOR THAT PARTICULAR UNIT), THE DEALER CAME BACK WITH THE PROGNOSIS THAT THE ENTIRE TRANSMISSION NEEDS REPLACEMENT AT THE COST OF ABOUT $9000. IN THE WEEKS PREVIOUS TO THIS EPISODE, WE HAD NOTICED WHAT FELT LIKE A MILD SLIPPING OF THE CLUTCH, BUT NEVER A FULL LOSS OF POWER AND NO CHECK-ENGINE LIGHT. THE PROBLEMS WE ARE EXPERIENCING SOUND IDENTICAL TO THOSE REPORTED IN NHTSA SAFETY RECALL 19V866000 (VW'S NUMBER FOR THIS RECALL IS 34J6), WHICH STATES 'HAIRLINE CRACKS CAN DEVELOP WITHIN THE TRANSMISSION ELECTRONIC GEARBOX (MECHATRONIC UNIT), CAUSING AN INTERNAL TRANSMISSION OIL LEAK AND A DECREASE IN OIL PRESSURE. A DECREASE IN TRANSMISSION OIL PRESSURE CAN CAUSE THE CLUTCH TO FAIL TO ENGAGE, RESULTING IN A SUDDEN LOSS OF DRIVE POWER, INCREASING THE RISK OF A CRASH.' IT SEEMS TO ME THAT THE CURRENT RECALL PERHAPS NEEDS TO BE MORE INCLUSIVE. THIS CAR IS 8 YEARS OLD, BUT ONLY HAS 47K MILES.

Components: POWER TRAIN ENGINE

January 10, 2020
NHTSA ID Number: 11396775
Consumer Location: AVON, IN
VIN: 3VW637AJ9DM****

Summary of Complaint

GEARS NOT SHIFTING CORRECTLY, LOSES POWER TO WHERE I HAVE TO PULL OVER BECAUSE I CAN'T ACCELERATE. THAT IS EXTREMELY DANGEROUS ESPECIALLY IF I AM NOT ABLE TO GET TO A SPOT TO PULL OVER TO. 01/ I HAVE HAD DIAGNOSTICS PERFORMED WHICH THEY ALL COME TO THE SAME CONCLUSION THAT IS NEEDS A NEW TRANSMISSION. THESE ARE THE CODES IT IS PUTTING OUT: P073A STUCK IN GEAR 5, P1731 GEARS POSITION DISTANCE SENSOR 3:ELECTRONIC ERROR, P1731C GEAR POSITION DISTANCE SENSOR 3:IMPLAUSIBLE SIGNAL AND P072B STUCK IN REVERSE. IT HAS BEEN DOING THIS SINCE THE CAR WAS PURCHASED IN JAN OF 2020. THERE HAVE BEEN RECALLS ON 2013-2014 JETTA HYBRIDS FOR THESE SAME PROBLEMS BUT MY VIN NUMBER IS NOT INCLUDED IN THE RECALLS

Components: SERVICE BRAKES

February 12, 2021
NHTSA ID Number: 11395896
Consumer Location: EAST BRUNSWICK, NJ
VIN: 3VWDP7AJ7DM****

Summary of Complaint

THE BRAKE DID NOT APPLY. AFTER THE CAR WAS PARKED AND WAS IN "R" (REVERSE), THE BRAKE PEDAL WAS PRESSED BUT THE CAR DID NOT STOP.

Components: ELECTRICAL SYSTEM AIR BAGS

February 03, 2021
NHTSA ID Number: 11394945
Consumer Location: CLEVELAND HEIGHTS, OH
VIN: 3VW637AJ9DM****

Summary of Complaint

CLOCK SPRING BROKE WHEN TURNING WHEEL 1.5 REVOLUTIONS WHILE BACKING THE CAR INTO A PARKING SPOT.

Components: POWER TRAIN

January 26, 2021
NHTSA ID Number: 11394592
Consumer Location: GILBERT, AZ
VIN: 3VW637AJ3DM****

Summary of Complaint

DRIVING STRAIGHT ON A CITY STREET AND WITH NO WARNING ALL POWER WAS LOST TO PROPEL THE VEHICLE. DUE TO THE SUDDEN LOSS OF POWER WITH NO WARNING, AN ACCIDENT NEARLY OCCURRED. RECALLS FOR THIS MAKE/MODEL OF VEHICLE ARE DOCUMENTED (13V568000 AND 19V866000) BUT FOR SOME REASON VOLKSWAGEN IS NOT COVERING ALL 2013 JETTA HYBRIDS UNDER THESE RECALLS, WHICH BOTH INDICATE SUDDEN LOSS OF POWER TO THE VEHICLE DUE TO TRANSMISSION/GEAR BOX ISSUES.

Components: POWER TRAIN

January 06, 2021
NHTSA ID Number: 11394343
Consumer Location: NEW ORLEANS, LA
VIN: 3VW637AJ6DM****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO REVERSE. THE CONTACT MANAGED TO DRIVE AT LOW SPEEDS TO CHEAPLE AUTO SALES INC (3626 AIRLINE DR, METAIRIE, LA 70001, (504) 841-0027) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER UNDRIVABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO LOG A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Components: POWER TRAIN VEHICLE SPEED CONTROL

August 12, 2020
NHTSA ID Number: 11390870
Consumer Location: SAN DIEGO, CA
VIN: 3VW637AJ3DM****

Summary of Complaint

WHILE DRIVING AT 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE LOST POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. I PLACED THE VEHICLE IN PARK FOR 30 SECONDS AND ATTEMPTED TO RESTART THE VEHICLE, IT TURNED ON BUT WOULD NOT GO INTO GEAR. I THEN HAD IT TOWED TO THE DEALER (MISSION BAY VOLKSWAGEN ' (ADDRESS 2205 MORENA BLVD, SAN DIEGO, CA 92110) TO BE DIAGNOSED. I WAS INFORMED THAT THERE WAS A CRACK IN THE TRANSMISSION WHICH CAUSED OIL TO LEAK INTO THE ELECTRICAL GEARBOX CAUSING IT TO FAIL. I'M THE SECOND OWNER AND IT HAS 47,000 ORIGINAL MILES ON IT.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

July 08, 2020
NHTSA ID Number: 11388550
Consumer Location: KATY, TX
VIN: 3VWDX7AJ5DM****

Summary of Complaint

THE DOORS DO NOT LOCK WHEN I DRIVE THE CAR AND IT DOES NOT LOCK WITH THE KEY REMOTE CONTROL. I HAVE BEEN INVESTIGATED THE PROBLEM THAT THIS CAR HAS TO SECURE THE DOORS, AND APPARENTLY IT IS VERY COMMON IN THESE VW CARS, ALTHOUGH THE PROBLEM NOT ABOUT SECURITY, I DO BELIEVE THAT IT IS, BECAUSE ONE BELIEVES THAT IT LOCK ALL THE DOORS AND IT IS NOT SO, THAT'S WHY YOU THINK IT SHOULD BE REPAIRED BY YOU

Components: ENGINE

January 07, 2020
NHTSA ID Number: 11388432
Consumer Location: DUNMORE, PA
VIN: 3VW637AJ4DM****

Summary of Complaint

IT HAS BEEN OVER A YEAR THAT MY VOLKSWAGEN JETTA HYBRID IS UNDRIVEABLE. THE TRANSMISSION HAS HAIRLINE CRACKS AND THERE IS NO FIX YET. I THINK THIS HAPPENED A FEW YEARS AGO TO, WHEN I WAS FORCED TO PAY OVER $6000 FOR A NEW ENGINE. I WAS TOLD MY CAR WAS NOT PART OF THE RECALL. I TOOK THE CARE TO GET SERVICED A YEAR AGO. THE DEALER COULDN'T GET THE CAR STARTED AND AFTER THREE WEEKS, THEY DID, BUT WHEN I DROVE IT, THE CAR COULD NOT EXCELLERATE

Components: AIR BAGS

June 15, 2019
NHTSA ID Number: 11384893
Consumer Location: MONTGOMERY, AL
VIN: 3VWDP7AJ0DM****

Summary of Complaint

MY CAR WAS ALREADY RECALLED FOR AIRBAG SPRING ISSUE BUT THE AIRBAG LIGHT WAS ON AGAIN AND STILL CONTINUE ON ALWAYS.

Components: STEERING ELECTRICAL SYSTEM SERVICE BRAKES

December 19, 2020
NHTSA ID Number: 11384295
Consumer Location: AMHERST, OH
VIN: 3VWDX7AJ7DM****

Summary of Complaint

IN THE MIDDLE OF DRIVING ON THE HIGHWAY, THE CAR SPONTANEOUSLY SHUT DOWN ELECTRICALLY, AS IF A FUSE SHORTED, ALMOST ALL DASHBOARD LIGHTS TURNED ON, THE STEERING WHEEL LOCKED UP, AND THE BRAKES WENT UNRESPONSIVE, NEARLY CAUSING A COLLISION. ONCE THE CAR CAME TO A COMPLETE STOP, IT WAS TURNED OFF IN AN ATTEMPT TO REGAIN CONTROL. AFTER TURNING THE CAR BACK ON, THE SAME DASHBOARD LIGHTS REMAINED ILLUMINATED, AND THE CAR WOULDN'T GO MORE THAN 40MPH, CREATING ANOTHER ACCIDENT RISK DURING THE REMAINDER OF THE DRIVE HOME.

Components: POWER TRAIN

December 11, 2020
NHTSA ID Number: 11383840
Consumer Location: LAS VEGAS, NV
VIN: 3VW637AJ8DM****

Summary of Complaint

I HAVE A 2013 JETTA HYBRID THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP. THEY RAN DIAGNOSTIC AND SAID THE MECHTRONIC UNIT HAS TO BE REPLACED OR THE VEHICLE COULD STOP WORKING WHILE DRIVING. THERE IS A RECALL 34J6/4V FOR ALL JETTA HYBRIDS FROM 2013-2014. VW TELLS ME MY VEHICLE DOES NOT QUALIFY. MY CARS VIN # IS WITHIN THE PARAMETERS ON THE ATTACHED BULLETIN AS WELL. I BELIEVE I WAS NEVER NOTIFIED BECAUSE I PURCHASED THE CAR USED AND THE PREVIOUS OWNER RECEIVED THE INFORMATION.

Components: ELECTRICAL SYSTEM SERVICE BRAKES ENGINE

November 30, 2018
NHTSA ID Number: 11376880
Consumer Location: LUCERNE VALLEY, CA
VIN: 3VW637AJ9DM****

Summary of Complaint

THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

Components: POWER TRAIN

October 12, 2020
NHTSA ID Number: 11374588
Consumer Location: REDDING, CA
VIN: 3VW637AJ4DM****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CHICO VOLKSWAGEN (902 MAIN ST, CHICO, CA 95928; (530) 891-6275) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: ENGINE

October 28, 2020
NHTSA ID Number: 11372895
Consumer Location: STILLWATER, MN
VIN: 3VW637AJXDM****

Summary of Complaint

TWICE WHILE DRIVING THE VEHICLE WOULD NOT SHIFT THEN STALL. ONCE IT ALSO STARTED TO SHAKE, WON'T GO OVER 30 MPH. ITS EXACTLY AS WHAT IS DESCRIBED IN RECALL 19V866, HOWEVER MY VIN DOESN'T SEEM TO QUALIFY FOR THIS RECALL. QUOTE IS OVER 5K - WHEN MY VEHICLE DIAGNOSTIC RAN, THERE ARE 3 RECALLS SHOWING, HOWEVER WHEN I PUT MY VIN IN, IT SHOWS 0. THERE'S ALSO A NEW RECALL FOR THIS EXACT ISSUE - BUT HAVEN'T HEARD ANYTHING REGARDING MY SPECIFIC VIN

Components: POWER TRAIN

October 21, 2020
NHTSA ID Number: 11367031
Consumer Location: PETALUMA, CA
VIN: 3VW637AJ1DM****

Summary of Complaint

10/21/2020 - I WAS DRIVING ON THE FREEWAY IN STOP & GO TRAFFIC WHEN I WENT TO GO AGAIN THE CAR JUST REVVED BUT DID NOT GO UNDER POWER. THE HYBRID LIGHT CAME ON & THE GEAR INDICATOR STARTED TO FLASH. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY & TRIED TO PUT IT IN REVERSE & ALSO TRIED TO USE THE MANUAL SHIFTING OPTION TO SEE IF THAT WOULD WORK, AGAIN NO MOVEMENT. HAD IT TOWED TO A LOCAL SHOP THAT WORKS ON VOLKSWAGENS & AUDIS. UPON UNLOADING THE VEHICLE OFF OF THE TOW TRUCK I NOTICED FRESH FLUID ON THE BED OF THE TRUCK TOWARD THE DRIVERS SIDE FRONT. I DID NOT THINK ANYTHING OF IT BECAUSE WHEN I PULLED OFF OF THE FREEWAY I DID NOT SEE ANY FLUIDS LEAKING FROM THE VEHICLE. 10/22/2020 - THE SHOP PULLED A CODE THAT INDICATED LOW PRESSURE IN THE TRANSMISSION. HE MENTIONED A RECALL THAT CAME UP OF 34J6. I TOLD THEM THAT AFTER DROPPING THE VEHICLE THE NIGHT BEFORE THAT I LIFTED THE HOOD AND SAW WHAT LOOKED LIKE SOME SORT OF FLUID SPRAY NEAR THE DRIVERS SIDE FRONT. I CALLED VW CARE HOTLINE AND ASKED ABOUT 34J6 RECALL, MY CAR IS NOT PART OF THAT RECALL 10/26/2020 - THE SHOP CALLED TO LET ME KNOW THAT THEY DID A VISUAL INSPECTION & THEY FOUND THE COVER FOR THE MECHATRONIC UNIT LIFTED OFF AND EVEN PULLED OVER 2 BOLTS THAT HOLD IT ONTO THE TRANSMISSION. HE SAID BASED ON THAT HE MENTIONED RECALL 34J6 & THAT A VW DEALER SHOULD DO THE WORK. HAD THE CAR TOWED TO HANSEL VW IN SANTA ROSA, CA. MET THE CAR AT THE DEALERSHIP TO HAVE THEM WRITE A DIAGNOSIS WORK ORDER, ROUGHLY UP TO $400 TO DIAGNOSE WHAT HAPPENED 10/28/2020 - HANSEL'S SERVICE ADVISOR CALLED TO LET ME KNOW THAT THE COVER OF THE M.U. HAD PULLED AWAY & THAT SOMETHING INTERNAL HAPPENED. THE ADVISOR OR THE TECHNICICAN CALLED VW AMERICA TO INQUIRE ABOUT REPLACING THE M.U. ONLY TO BE TOLD IT WOULD REQUIRE A FULL TRANSMISSION REPLACEMENT. WAITING ON AN ESTIMATE FROM THEM ON A NEW TRANSMISSION.

Components: POWER TRAIN

October 20, 2020
NHTSA ID Number: 11366880
Consumer Location: APPLETON, WI
VIN: 3VW637AJ3DM****

Summary of Complaint

THE CAR IS 88K MILES AND ONE DAY I GET AN ENGINE LIGHT AND I TAKE IT TO THE DEALERSHIP TO GET DIAGNOSED THEY TOLD ME THE TRANSMISSION IS FAILING AND NEED TO BE REPLACED AND IT'S 8 THOUSAND DOLLARS TO FIX

Components: POWER TRAIN

July 10, 2020
NHTSA ID Number: 11366583
Consumer Location: LEHI, UT
VIN: 3VW637AJXDM****

Summary of Complaint

I STARTED MY CAR WITH NO ISSUE BUT WHEN IT WAS PUT INTO REVERSE IT BEGAN MAKING A HORRIBLE CLUNKING/GRINDING NOISE THEN SHUT OFF AND COULD NOT START AFTER. TO BE CLEAR: THE CAR WAS IN MOTION BEFORE MAKING THE NOISE AND SHUTTING DOWN, BUT HAD NOT GONE FAR BEFORE DYING. I DID NOT MAKE IT OUT OF THE PARKING LOT. IT HADN'T HAD ANY ISSUES AT ALL BEFORE THIS AND HAS ALWAYS HAD IT'S MAINTENANCE TAKEN CARE OF ON TIME. WE TOOK IT TO A VW DEALERSHIP TO HAVE IT CHECKED AND IT TURNED OUT THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. WE HAD IT REPLACED AND IT SEEMED TO BE RUNNING OKAY, BUT AS SOON AS WE TOOK IT HOME IT WOULDN'T START UP AGAIN. WE ONCE AGAIN TOOK IT TO A DEALERSHIP AND FOUND THAT THE MECHATRONIC UNIT WAS ALSO BAD. WE HAD TAKEN IT IN TO HAVE IT CHECKED SINCE WE HEARD THERE WAS A RECALL ON THE MECHATRONIC UNITS IN SOME VW VEHICLES BUT WE'RE TOLD THAT IT DIDN'T APPLY TO OUR VIN NUMBER. I BELIEVE THAT THEY DID NOT INCLUDE A NUMBER OF DIFFERENT CARS IN THE RECALL THAT SHOULD HAVE BEEN INCLUDED. I AM DEFINITELY NOT THE FIRST PERSON TO HAVE THIS HAPPEN AFTER BEING TOLD THAT THE RECALL DIDN'T APPLY TO THEIR CALL.

Components: ELECTRICAL SYSTEM

August 17, 2020
NHTSA ID Number: 11366528
Consumer Location: LA CROSSE, WI
VIN: 3VW637AJ4DM****

Summary of Complaint

THERE WAS A RECALL ISSUES IN DEC 2019 FOR REPLACEMENT OF A HOSE AND/OR MECHATRONIC UNIT. THERE IS NO REMEDY. MY CAR'S ELECTRIC MOTOR STOPPED WORKING. WHEN CLEARING THE ERROR CODES, MY CAR DOES NOT WORK AT ALL. WHEN CALLING VW, ADVISED THAT I CAN PUT IN A NEW TRANSMISSION AND IT WILL WORK. WHEN I ASKED WHY THAT ISN'T THE FIX TO THEIR RECALL, THEY SAID THEY DON'T KNOW YET. THEY ADVISED THAT IF I PUT IN MY OWN TRANSMISSION AND THEY DETERMINE A DIFFERENT PART IS NEEDED ANYWHERE IN THE PROCESS, THEY WILL NOT BE ABLE TO COMPENSATE ME FOR THE RECALL. THE CAR HAS BEEN SITTING AT DIFFERENT SHOPS TRYING TO FIGURE OUT A FIX SINCE JULY AND HAS BEEN UNDRIVEABLE SINCE AUG 17.

Components: STEERING ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL

October 23, 2020
NHTSA ID Number: 11366544
Consumer Location: LAS VEGAS, NV
VIN: 3VW2K7AJXDM****

Summary of Complaint

MY VEHICLE HAS BEEN SHUTTING OFF BY ITSELF. IT FIRST STARTED WHILE STOPPED AT TRAFFIC LIGHTS, NOW IT SHUTS OFF WHILE I AM DRIVING.

Components: UNKNOWN OR OTHER

October 02, 2020
NHTSA ID Number: 11362987
Consumer Location: ATLANTA, GA
VIN: 3VWDP7AJ0DM****

Summary of Complaint

THERE IS AN ACTIVE RECALL ON OUR JETTA RELATED TO THE MICRO SWITCH. WHEN WE TOOK OUR CAR IN TO VOLKSWAGEN OF MARIETTA TO HAVE THE 90,000 MILE SERVICE DONE, WE STATED THAT WE WANTED THE RECALL REPAIR DONE AS WELL. THE SERVICE PROVIDER FIRST TOLD US HE COULDN'T LOOK UP THE RECALL BY THE VIN, AND THEN WHEN WE WENT TO PICK UP THE CAR, HE STATED THAT THERE WAS NO OPEN RECALL ON IT.

Components: POWER TRAIN

August 01, 2019
NHTSA ID Number: 11362361
Consumer Location: CHAPLIN, CT
VIN: 3VW637AJ0DM****

Summary of Complaint

RECALL 19V866000 "VOLKSWAGEN GROUP OF AMERICA, INC (VOLKSWAGEN) IS RECALLING CERTAIN MODEL YEAR 2013-2014 JETTA HYBRID VEHICLES MANUFACTURED OCTOBER 2012 THROUGH OCTOBER 2013 AND EQUIPPED WITH A DQ-200 DIRECT-SHIFT GEARBOX. DUE TO GEARBOX FLUID ADDITIVES, THE CONTROL MODULE WITHIN THE GEARBOX MAY CORRODE. THE DEPOSITS FROM THIS CORROSION MAY CAUSE AN ELECTRICAL SHORT AND RESULT IN A STALL-LIKE CONDITION." MY 2013 VW JETTA HYBRID IS SHOWING THE SAME SYMPTOMS AS THIS RECALL. AT 125K MILES, I HAD TO LIMP IT INTO THE VW DEALERSHIP AFTER ONLY ODD GEARS WOULD ENGAGE. DRIVING DOWN THE ROAD OR TRYING TO GET ONTO THE HIGHWAY OR AT A COMPLETE STOP. THE TRANSMISSION WOULD LOOSE POWER AND THE CAR WOULD HAVE TO BE PULLED TO THE SIDE OF THE ROAD TO BE SHUT DOWN AND RESTARTED MULTIPLE TIMES. THE DEALERSHIP IS UNABLE TO FIX THE TRANSMISSION AS WELL AS ANY OTHER TRANSMISSION SHOP BECAUSE VW DOES NOT SELL PARTS TO THE TRANSMISSION BECAUSE IT IS A "TRADE SECRET". A NEW TRANSMISSION IS $6000 AND BY THE BLOGS PEOPLE POST WITH THIS EXACT TROUBLE, THE TRANSMISSION DOES NOT LAST MORE THAN ~100K MILES.

Components: POWER TRAIN

September 18, 2020
NHTSA ID Number: 11361312
Consumer Location: DIX HILLS, NY
VIN: 3VW637AJ2DM****

Summary of Complaint

EXPERIENCED SUDDEN LOSE OF DRIVE POWER AS DESCRIBED IN RECALL 34J6

Components: UNKNOWN OR OTHER ENGINE

September 25, 2020
NHTSA ID Number: 11361185
Consumer Location: SALINAS, CA
VIN: 3VWDP7AJ7DM****

Summary of Complaint

IGNITION SWITCH HOUSING SUSCEPTIBLE TO HEAT AND KEY WILL NOT TURN IN HIGH TEMPERATURES. 100 PART AND 2.5 HOURS AT 190/HOUR IN LABOR REQUESTED BY VW. PROBLEM STARTED AROUND 60K AND HAS PROGRESSIVELY GOTTEN WORSE. PART NOT DESIGNED TO WITHSTAND NORMAL CAR HEAT.

Components: ENGINE

September 18, 2020
NHTSA ID Number: 11360012
Consumer Location: DIX HILLS, NY
VIN: 3VW637AJ2DM****

Summary of Complaint

IN MOTION IN DRIVE THEN WOULD NOT SHIFT INTO GEAR OR MOVE. I WAS ON A BUSY STREET WITH CARS ALL AROUND ME. IT IS EXACTLY AS DESCRIBED IN NHTSA RECALL 19V866

Components: POWER TRAIN

September 14, 2020
NHTSA ID Number: 11355212
Consumer Location: FAIR OAKS, CA
VIN: 3VW637AJ9DM****

Summary of Complaint

TRANSMISSION IS FAILING AND LEAVING THE VEHICEL UNABLE TO MOVE AT TIMES IN TRAFFIC, ENGINE REVS AND GEARS DO NOT ENGAGE WHILE DRIVING IN TRAFFIC AT TIMES. VW DEALERSHIP STATES THEY ARE WAITING FOR A RECALL NOTICE TO REPAIR BUT UNTILL THEN, THE FIX IS OVER 8K

Components: STEERING ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL

September 09, 2020
NHTSA ID Number: 11353991
Consumer Location: MAHOPAC, NY
VIN: 3VWDP7AJ4DM****

Summary of Complaint

I KEEP GETTING PHONE CALLS OF VEHICLE RECALLS I HAVE A 2013 JETTA SE 2.5. I DO NOT TIMBER THE DATE OF THE RECALLS BUT I KNOW THERE IS ANOTHER RECALL ON MY VEHICLE

Components: POWER TRAIN

August 22, 2020
NHTSA ID Number: 11353784
Consumer Location: CORPUS CHRISTI, TX
VIN: 3VW637AJ7DM****

Summary of Complaint

THE VEHICLE WAS BEING DRIVEN. WHILE IT WAS IN MOTION ON THE FREEWAY THE HYBRID LIGHT TURNED ON WHEN THIS HAPPENED. AT THE SAME TIME THE AC STOPPED COOLING. ONCE WE GOT HOME WE INSPECTED IT. THE FREEZE ON IS FULL AND NOTHING IS WRONG WITH THE AC CONDENSOR. WE TURNED IT ON AND TOOK IT FOR A DRIVE DOWN THE NEIGHBORHOOD BUT THE GEAR SHIFT WONT WORK. THE CAR LOSES POWER WHEN SWITCHED TO THE SECOND SHIFT. WE HAVE TAKEN IT TO VOLKSWAGON AND THEY QUOTED US A REPAIR FOR THE ENTIRE TRANSMISSION REPLACEMENT. YET THERE IS A OPEN RECALL.

Components: UNKNOWN OR OTHER

September 05, 2020
NHTSA ID Number: 11353865
Consumer Location: CUDAHY, WI
VIN: 3VWBX7AJ3DM****

Summary of Complaint

IGNITION LOCK CYLINDER BROKE AND WAS STUCK IN ON POSITION. WAS UNABLE TO TURN THE VEHICLE OFF BECAUSE OF THIS ISSUE. I HAD TO DRIVE HOME AND PARK THE VEHICLE UNTIL MY BOYFRIEND GOT OFF OF WORK. THE STEERING LOCK FROZE IN THE LOCK CYLINDER PREVENTING THE KEY FROM TURNING BACK.

VOLKSWAGEN JETTA Sold

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