Components: ENGINE
April 19, 2021
TBD
Condition
Unknown
Damage
Collision
Title
Bill Of Sale
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11412801 |
|---|---|
| Consumer Location: | PFLUGERVILLE, TX |
| VIN: | 3VWD17AJ5EM**** |
I ALSO SUFFER FROM MAJOR OIL LOSS IN MY 2014 JETTA SE 1.8. I HAD CODES POP UP TELLING ME TO REPLACE SOME SENSORS, AND TURNS OUT MY OIL WAS JUST VERY LOW. WITHIN THE FIRST MONTH I HAD THE VEHICLE, PURCHASED USED IN 2020, THE ENGINE WAS COMPLETELY DRY CAUSING ME TO QUESTION THE DEALERSHIP'S PROMISE THAT AN OIL CHANGE WASN'T DONE. I JUST REPLACED THE PCV VALVE, BUT NOW I'M GETTING P0301 AND P03AF CODES, AND MY CAR BARELY MADE IT TO WORK THIS MORNING. I HAD A SUCCESSFUL TEST DRIVE LAST NIGHT WITHOUT ANY ISSUES, BUT NOW I'M AFRAID TO DRIVE IT AT ALL WITHOUT PUTTING THE OLD VALVE BACK IN.
| NHTSA ID Number: | 11397923 |
|---|---|
| Consumer Location: | MARIETTA, GA |
| VIN: | 3VWD17AJ5EM**** |
TRANSMISSION OIL COOLER LEAKING TRANSMISSION OIL. TOOK TO VOLKSWAGEN DEALERSHIP AND THEY ATTEMPTED REPAIR AND I LEFT IN THE DEALERSHIP AND WAS DRIVING AND THE CAR START SMOKING AND LEAKING OIL ALL OVER THE ROAD.
| NHTSA ID Number: | 11384036 |
|---|---|
| Consumer Location: | MARIETTA, GA |
| VIN: | 3VWD17AJ5EM**** |
MY CAR'S TRANSMISSION OIL COOLER IS LEAKING TRANSMISSION OIL ALL OVER MY CAR/UNDER MY CAR. MY MECHANIC DIAGNOSED THE ISSUE. I TOOK IT TO VW DEALERSHIP FOR ANOTHER DIAGNOSTIC ONLY FOR THEM TO NOT FIX THE CAR AFTER 700.00 AND I WAS TOLD THE CAR WAS FIXED UNTIL I DROVE IT 10 MIN DOWN THE ROAD AND THE CAR WAS SMOKING AND LEAKING OIL EVERYWHERE. THE CAR ALMOST CAUGHT ON FIRE DUE TO THE LEAK.
| NHTSA ID Number: | 11326684 |
|---|---|
| Consumer Location: | PALM BAY, FL |
| VIN: | 3VWD17AJ5EM**** |
EVENT'S STARTED LAST YEAR IN DECEMBER. VEHICLE STARTED EXPERIENCING INCONSISTENT RPMS AT IDLE NOTICEABLY AFTER 1 MINUTE THAT WILL FLUCTUATE BETWEEN 600 TO 900, EVEN SPIKING TO 1.2K RPMS. RECORDED A VIDEO AS EVIDENCE (VW MECHANIC SAID THAT MEANT NOTHING TO HIM AT "~30-40+ YEARS EXPERIENCE"). WHEN SLOWING TO A STOP AT AN INTERSECTION, ENGINE WILL SOMETIMES CEASE (SOME SAY STALL) AND NO LONGER OPERATE. VEHICLE WILL RUN ON THE HIGH-WAY. WILL START AROUND 80% OF THE TIME AFTER 'STALL' REGARDING REDUCING SPEED TO STOP. LOCAL AUTO-PARTS SHOP CODE READ "P0011 CAM...BANK 1 OVER-ADVANCED". MY CAR IS A SE 1.8L TSI. REPAIR ESTIMATE IS OVER $3,000 FOR WHAT VW DEALER HAD QUOTED AS A "STRETCHED TIME-CHAIN AND FALING TENSIONER." (PAID OVER $150 FOR DIAGNOSTIC.) VW MECHANICS NEVER TOOK A LOOK INSIDE ENGINE TO PROVE THEIR FINDINGS ACCORDING TO VERBAL INTERACTION. WOULDN'T PROVIDE ANSWERS TO QUESTIONS I ASKED. MILEAGE PROBLEMS BECAME NOTICEABLE: AROUND 100,000 VEHICLE MILES. VEHICLE HAD NO ISSUES AT TIME OF PURCHASE. REQUESTING RECALL REPAIR AS REMEDY. TO MY KNOWLEDGE VEHICLE IS WITHIN NOMINAL MAINTENANCE RECOMMENDATIONS PRIOR TO ISSUE. VEHICLE IS CURRENTLY PARKED. ADDITIONALLY, KEY-LOCK COLUMN HAS MALFUNCTIONED AS KEY WAS STUCK WITH ENGINE RUNNING. KEY WOULD BE VERY WARM TO THE TOUCH. NO IDEA WHY OR HOW IT IS POSSIBLE. REQUEST RECALL TO FIX ENGINEERING ERROR WITHOUT OR SIGNIFICANTLY REDUCED EXPENSES. WHAT DOCUMENTATION/SUPPLEMENTAL EVIDENCE IS AVAILABLE UPON REQUEST. AVERAGE SPEED FOR OBSERVATION OF ISSUE IS UP TO 40-45 MPH. VW DEALER WITHHOLDS PARTS NUMBER INFORMATION FOR PARTS SPECIFIC TO MY VEHICLE. WITHHELD MY DIAGNOSTIC REPORT AFTER VERBAL EXPRESSION "...PROPRIETARY INFORMATION." DID NOT GET THIS RESPONSE AFTER PAYING FOR ONE BEFORE.
| NHTSA ID Number: | 11234977 |
|---|---|
| Consumer Location: | FORT WAYNE, IN |
| VIN: | 3VWD17AJ5EM**** |
AUTOMATIC TRANSMISSION VALVE BODY FAILURE. AT AROUND 89,000 MILES VEHICLE STARTED CLICKING WHILE SHIFTING TOOK TO VW DEALER TOLD VALVE BODY IS FAILING. MOST NOTICEABLY ACCELERATION FROM A STOP IT HAPPENS AROUND SECOND GEAR. WHEN WARMED UP CAR DOES NOT SHIFT CORRECTLY AND JERKS THE CAR. HAPPENS AT ALL SPEEDS, IN TOWN AND HIGHWAY.
| NHTSA ID Number: | 11234978 |
|---|---|
| Consumer Location: | FORT WAYNE, IN |
| VIN: | 3VWD17AJ5EM**** |
AIR CONDITIONER VIBRATES FRONT RADIATOR AND ENTIRE CAR. WAS WORKING GREAT ( NO VIBRATION) THEN ONE DAY WHEN TURNING ON AIR CONDITIONER IT STARTS VIBRATING THE CAR AND FRONT RADIATOR ITS NOTICEABLE AT ALL SPEEDS INCLUDING HIGHWAY. WHEN AIR CONDITIONER TURNED OFF VIBRATION GOES AWAY.
| NHTSA ID Number: | 11195281 |
|---|---|
| Consumer Location: | FOUNTAIN VALLEY, CA |
| VIN: | 3VWD17AJ5EM**** |
MY KEY WON'T TURN THE CAR OFF WHEN IT IS RUNNING. THE STEERING WHEEL IS NOT LOCKED. KEY FEELS LIKE ITS GOING TO BREAK OFF AND I CAN'T TURN IT.
| NHTSA ID Number: | 11193788 |
|---|---|
| Consumer Location: | WASHINGTON, DC |
| VIN: | 3VWD17AJ5EM**** |
THIS VOLSWAGON JETTA HAS HAD 3 SEPARATE ISSUES WITH THE IGNITION. THE CAR WILL NOT TURN OFF AND THE KEY IS STUCK IN THE IGNITION. VW REPLACED THE PART ONCE, BUT WILL NOT REPLACE IT NOW. SAME ISSUE AS BEFORE.
| NHTSA ID Number: | 11190656 |
|---|---|
| Consumer Location: | FORT WAYNE, IN |
| VIN: | 3VWD17AJ5EM**** |
TRANSMISSION PROBLEMS? ONCE MY CAR GOT UP TO 80,000 MILES WHEN IN TRAFFIC I TAKE MY FOOT OFF THE ACCELERATOR WHILE IN DRIVE AND THEN ACCELERATE SOMETIMES THERE'S A JERKING AS IF THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. NORMALLY HAPPENS AT ANY SPEED TYPICALLY WHILE DRIVING SLOWING DOWN AND ACCELERATING. DATE WHEN IT STARTED I REALLY STARTED NOTICING IT IN JANUARY 2019. I ALSO NOTICED EXCESSIVE OIL CONSUMPTION AND WHEN OIL GETS LOW ON DIPSTICK NO LOW OIL LIGHT ON DASH. OIL GETS LOWER THAN DIPSTICK. DIPSTICK BECOMES DRY BUT NO SOUND DIFFERENCE IN ENGINE AND STILL RUNS NORMALLY.
| NHTSA ID Number: | 11123077 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 3VWD17AJ5EM**** |
I COMPLAINED ABOUT THIS BACK IN MARCH AND OF COURSE THERE WAS NOTHING DONE. THIS HAS BEEN AN ONGOING ISSUE WITH VOLKSWAGEN ACCORDING TO ON LINE FORUMS. WE COULD NOT TURN OFF OUR CAR, THEY KEY WOULD NOT TURN IN THE IGNITION. I HAD TO PAY OVER THREE HUNDRED DOLLARS TO GET ANOTHER IGNITION FROM VOLKSWAGEN. HERE IT IS JUST FIVE MONTHS LATER AND WE ARE HAVING THE SAME PROBLEM, AGAIN! ISN'T IT TIME TO DO SOMETHING AND MAKE VOLKSWAGEN ACCOUNTABLE, NOT ONLY ARE THE STOCK IGNITIONS DEFECTIVE, SO ARE THEIR REPLACEMENT IGNITIONS. PLEASE ORDER A RECALL AND MAKE THEM RESPONSIBLE. THIS IS OBVIOUSLY HAPPENING WHEN I COME TO A STOP, PLACE IN PARK AND ATTEMPT TO TURN OFF THE IGNITION, THE KEY DOES NOT MOVE.
| NHTSA ID Number: | 11104086 |
|---|---|
| Consumer Location: | MAPLEWOOD, MN |
| VIN: | 3VWD17AJ5EM**** |
LOW BEAM ISSUE, I HAVE HAD TO REPLACE MY HEADLIGHT NUMEROUS TIMES AND THEY KEEP GOING OUT WITHOUT THE BULB BEING BAD
| NHTSA ID Number: | 11084397 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 3VWD17AJ5EM**** |
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN A TIMELY MANNER. WHEN DEPRESSING THE BRAKE PEDAL, THE PEDAL FELT HARD. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE CAMSHAFT LOBE HAD SHEARED OFF, CAUSING THE BRAKE VACUUM PUMP TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 122,000.
| NHTSA ID Number: | 11080056 |
|---|---|
| Consumer Location: | AKRON, PA |
| VIN: | 3VWD17AJ5EM**** |
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
| NHTSA ID Number: | 11056938 |
|---|---|
| Consumer Location: | CORONA DEL MAR, CA |
| VIN: | 3VWD17AJ5EM**** |
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT NOTICED THAT FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION OIL COOLER SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER (NORM REEVES VOLKSWAGEN SUPERSTORE IRVIN, 20 AUTO CENTER DR, IRVINE, CA 92618, (866) 938-3392) CONFIRMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
| NHTSA ID Number: | 11047939 |
|---|---|
| Consumer Location: | SAN ANTONIO, TX |
| VIN: | 3VWD17AJ5EM**** |
CHRONIC ISSUE WITH KEY EITHER NOT TURNING TO START IGNITION OR FAILING TO TURN TO SHUT THE VEHICLE OFF WHILE IN PARK. SALES PERSON SUGGESTED, "JUST TURN THE WHEEL BACK AND FORTH A LOT UNTIL IT WORKS. IT'S A SAFETY FEATURE." AFTER NUMEROUS INCIDENCES VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY ATTEMPTED TO HAVE ME PAY FOR THE FAILURE OF THEIR PRODUCT. UNDER EXTENDED WARRANTY THE HOUSING FOR THE DEFECTIVE PART IS COVERED, BUT NOT THE PART ITSELF. DEFECT IN THE PART IS A KNOWN PROBLEM. THIS IS THE SECOND MAJOR ISSUE I HAVE HAD WITH THIS VEHICLE IN LESS THAN 3 YEARS.
