2009 VOLKSWAGEN JETTA VIN: 3VWJM71K19M023697

TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage

VIN 3VWJM71K19M023697 Decoding Volkswagen Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

VOLKSWAGEN

Manufacturer Name

VOLKSWAGEN GROUP OF AMERICA, INC.

Model

Jetta

Model Year

2009

Plant City

PUEBLA

Series

S

Vehicle Type

PASSENGER CAR

Plant Country

MEXICO

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

5

Displacement (CC)

2480

Displacement (CI)

151.338885354

Displacement (L)

2.480000

Engine Power (kW)

126.769000

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

170.00

Other Engine Info

50-St. BIN 5/ULEV II emission. Emissions Certification Test Group: 9VWXV02.5253/9VWXV02.5U35.

Engine Manufacturer

Volkswagen

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt Advanced Front Air Bags.

Curtain Air Bag Locations

1st Row (Driver and Passenger)

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2009 VOLKSWAGEN JETTA Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
0%

2009 VOLKSWAGEN JETTA Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 3VWJM71K19M023697

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

November 15, 2019
NHTSA ID Number: 11282962
Consumer Location: WYNNE, AR
VIN: 3VWJM71K19M****

Summary of Complaint

HAD DROVE THE CAR LITTLE WHILE, THEN MADE A STOP, CRANKED THE CAR TO LEAVE AND SOUNDED LIKE IT WAS LOW ON OIL, THAT KIND OF. TAPPING SOUND. OIL WAS FINE. BUT THE SOUND STILL THERE THE NEXT DAY. AFTER DRIVING IT A MILE OR TWO. IT GOT LOUDER, THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT THE CLOSEST PART STORE ABOUT 5 MIN AFTER THE LIGHT CAME ON. THEY CHECKED IT WITH THE SCANNER. SAID IT WAS A KNOCK SENSOR CODE. P0328, BANK 1.TOOK IT TO VW. TO GET A DIAGNOSITS DONE. AND THE MAN SAID IT WAS DUE TO A RECALL. THE PROBLEM I WAS HEARING, AND THE CODE. WAS FROM THE RECALLED PART. THEY CHANGED THAT PART. SAID IT WAS A FUSE PANEL ON ENGINE BLOCK. THE PROBLEM WAS STILL THE SAME. THEN, HE SAID IT WAS NOT DUE TO THE RECALL. AND I STILL HAD TO PAY THE 120 DOLLAR FOR THE DIAGNOSTIC. AND SAID THEY WOULD HAVE TO OPEN THE ENGINE TO CHECK ANY FURTHER, AND THAT THE LABOR WOULD BE ABOUT 2000 DOLLARS. I HAD TOOK IT BY VW BEFORE IT STARTED TO HAVE ANY NOTICEABLE PROBLEMS.WHEN I HAD HAPPENED TO LOOK UP RECALLS ONLINE. THE MAN LOOKED IT UP BY MY VIN. TOLD ME THERE WERE 3 ACTIVE RECALLS. BUT IT WOULD BE ANOTHER WEEK BEFORE THEY COULD GET TO IT. I ASKED IF IT WOULD BE OK TO CONTINUE DRIVING IT, WAS ANY OF THEM SERIOUS ENOUGH TO NOT. HE TOLD ME , NO, THAT IT WOULD BE FINE TO DRIVE. SAID SPECIALLY SINCE I WASENT HAVING ANY PROBLEMS ALREADY .

Components: ENGINE

November 11, 2019
NHTSA ID Number: 11282252
Consumer Location: MASONTOWN, PA
VIN: 3VWJM71K19M****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, IT STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PARKED FOR AN HOUR BEFORE IT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING SENSOR NEEDED TO BE REPLACED. THE CONTACT REPLACED THE SENSOR, BUT THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNABLE TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.

Components: ELECTRONIC STABILITY CONTROL SERVICE BRAKES

September 11, 2018
NHTSA ID Number: 11139748
Consumer Location: HOUSTON, TX
VIN: 3VWJM71K19M****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE STRUCTURE. THERE WERE NO INJURIES, BUT THE CONTACT WAS A BIT SHAKEN UP. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER TO INSPECT THE DAMAGES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Components: UNKNOWN OR OTHER VISIBILITY/WIPER

August 01, 2018
NHTSA ID Number: 11122000
Consumer Location: WINTER GARDEN, FL
VIN: 3VWJM71K19M****

Summary of Complaint

THE HEADLINER ADHESIVE FOR THE VEHICLE HAS COME UNGLUED AND IS CAUSING THE FABRIC TO SAG AND PREVENT A CLEAR LINE OF SIGHT. THIS IS A LATENT SAFETY DEFECT. FROM A REASONABLE SEARCH ON THE INTERNET IT APPEARS THAT MANY JETTA OWNERS HAVE HAD THE SAME ISSUE, INDICATING A COMMON MANUFACTURING ISSUE. THE ADHESIVE THAT WAS USED IS THE SAME AS THE ADHESIVE USED ON THE REMAINDER OF THE INTERIOR PANELS WHICH ARE ALSO COMING OFF.

Components: ELECTRONIC STABILITY CONTROL SERVICE BRAKES

July 01, 2014
NHTSA ID Number: 10925547
Consumer Location: DOYLESTOWN, PA
VIN: 3VWJM71K19M****

Summary of Complaint

DRIVING DOWN THE HIGHWAY I HAD TO SLAM ON MY BRAKES, EXPECTING THE ABS TO KICK ON I KEPT MY FOOT DOWN UNTIL I REALIZED ALL MY TIRES HAD LOCKED UP AND I STARTED TO SLIDE SIDEWAYS. IN HEAVY TRAFFIC I BEGAN PUMPING MY BRAKES. EVER SINCE, MY ABS SYSTEM WILL WORK FOR A BRIEF SECOND BEFORE SHUTTING OFF. THIS IS A KNOWN ISSUE FOR MANY 2009 MARK V VW VEHICLES INCLUDING THE JETTA. I WAS TOLD BY VW THAT IT WOULD BEA $1600 REPLACMENT ABS MODULE. THIS SHOULD BE RECALLED AS A SAFETY HAZARD BY VWOA.

Components: EXTERIOR LIGHTING

September 18, 2013
NHTSA ID Number: 10546041
Consumer Location: CHARLESTON, SC
VIN: 3VWJM71K19M****

Summary of Complaint

MY '09 JETTA HAD A "BULB FAILURE" LIGHT SPORADICALLY TURN ON OVER THE COURSE OF 3 DAYS (SOMETIMES IT WAS ON AND SOMETIMES IT WASN'T WHEN I STARTED THE CAR), AND WHEN IT WAS ON, I NOTICED THAT MY PASSENGER-SIDE HEADLIGHT WAS OUT. I TOOK IT IN TO THE DEALERSHIP AND IT TURNED OUT TO BE A BURNT FUSE, AND THEY NOTIFIED ME THAT IT AFFECTED MY BRAKE LIGHTS AS WELL. THEY REPLACED THE ENTIRE FUSE BOX FOR A PRICE OF $515.00 (THIS WAS ON WED. 9/18/2013). ON FRIDAY, 9/27/2013, THE "BULB FAILURE" LIGHT CAME ON AGAIN, AND NOW MY DRIVER'S SIDE HEADLIGHT IS OUT. I HAVE FOUND THAT THIS IS OCCURRING A LOT WITH OTHER 2009/2010 VW VEHICLES. *TR

Components: UNKNOWN OR OTHER ENGINE

September 24, 2021
NHTSA ID Number: 11435485
Consumer Location: CLAYTON, AL
VIN: 3VWJZ71K69M****

Summary of Complaint

I was driving in Clio alabama on state highway 10, when all of a sudden the EPC light came on my 2009 Volkswagen jetta s 2.5 5cyl..... about 2 miles later down the road; the engine cuts off unexpectedly while I am going 62mph down the highway, with an 18 wheeler directly behind me at the same speed. The car just quits, won't do anything, so I swerved over the side the road so I wouldn't get hit by the 18wheeler and tried to restart the car and it wouldn't do anything. I've had to tow it back to my home and I've had multiple mechanics look at it and try to discover the problem but every time they hook up a diagnostic scanner , and it throws a code, I've purchased the parts that shouldve fixed said dtc code, and rescan the car and that fault code will be gone but there'll be a new one each and every time. . It is costing too much to continue to fix it . It will turn over but it will NOT crank up. I don't know what else to do about it but something is just not right about this issue so I am reporting it as a safety issue because the total loss of power near about caused me to get hit by an 18wheeler at very high speeds and could've been killed. And it's also some type of an electrical issue and I am reporting it to hopefully obtain an answer to the issue, help repairing it or replacing it, or Volkswagen to repurchase the car from me and most importantly I'm reporting this so hopefully it will be able to save someone's life one day . Thanks a lot and have a great day .

Components: AIR BAGS SEAT BELTS

September 29, 2021
NHTSA ID Number: 11435121
Consumer Location: TACOMA, WA
VIN: 3vwrj71k49m****

Summary of Complaint

1) seat belt did not lock and airbags did not deploy. Available for requested inspection. 2) injured driver & passenger. Both flew up out of their seats hitting their heads and body on windshield 3) Not yet appointment only available in 2 weeks 4)No 5)police and tow impound company. Still in impound waiting on insurance 6)no

Components: SERVICE BRAKES

August 14, 2021
NHTSA ID Number: 11430858
Consumer Location: BROOKLYN, NY
VIN: 3VWJM71K49M****

Summary of Complaint

Update to recently filed incident report over brake system warnings in VW Jetta: VW Service has now replaced ABS module at cost to me of Approx. $2200. The car had been subject to a recall in 2017 for "45F2 - ABS Control Module Software" and update was performed in April 2017 at no cost. But the recent trouble was also ABS-related:. VW of Kingston service stated: "16352 Fault for ABS Control Module faulty - Not related to recall that was done in 2017." I wish to challenge the conclusion that the 2 ABS incidents were unrelated. Additionally, a 2012 incident should be considered in which the vehicle's engine suddenly stopped on highway and could not be restarted. VW said problem was "Car will not start. Cause: No comm to TCM, ECM, Brake Control Unit, J500, J234. Convenience System, and TPMS System. 97105550 Vehicle Elect system ECM replace. . . Remove reinstall." I submit that the 3 incidents in 2014, 2017 and 2021 involving in some way the brake control units are related and should all have been subject to warranty as safety defects.

Components: STEERING

July 30, 2021
NHTSA ID Number: 11430861
Consumer Location: UKIAH, CA
VIN: 3vwpl71k59m****

Summary of Complaint

this is the third time i've had issues with the power steering briefly failing on this car. The first time, several years ago, it was related to the ABS recall, and it was replaced. It also failed when the alternator was going bad. Now the steering light flashes, it makes a beeping sound and the power steering fails briefly. It's not showing codes. I see from reading the vw TDI forums that this is fairly common problem. It's very frightening and I think there needs to be some kind of backup system on these cars so that the steering doesn't fail, potentially causing a lethal accident, whenever some related sensor goes out. Shouldn't they be completely separate ? Thank you

Components: SERVICE BRAKES, AIR

August 13, 2021
NHTSA ID Number: 11429067
Consumer Location: BROOKLYN, NY
VIN: 3VWJM71K49M****

Summary of Complaint

ABS light, anti-skid light, flashing brake light and audible alarm came on immediately after starting vehicle and do not stop. Had experienced slight but unusual skidding while backing out of parking space on gravel yesterday but car ran ok right after that and then problem started today.

Components: SERVICE BRAKES

July 19, 2021
NHTSA ID Number: 11427098
Consumer Location: SAN ANTONIO, TX
VIN: 3vwrm71k09m****

Summary of Complaint

Abs module failure.

Components: SERVICE BRAKES

July 07, 2019
NHTSA ID Number: 11426513
Consumer Location: SAN ANTONIO, TX
VIN: 3VWJZ71KX9M****

Summary of Complaint

The contact's friend owns a 2009 Volkswagen Jetta. The contact stated while his friend was driving 50 mph three days after purchasing the vehicle, the ABS, brake and ETC warning lights illuminated. The contact stated that his friend continued to drive the vehicle. The vehicle was not diagnosed nor repaired. The contact stated that his friend was unable to start the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the battery needed to be replaced. The contact stated the vehicle was repaired; however, the warning lights remained illuminated. The dealer was made aware of the failure and informed the contact that the recall repair for NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) could not be completed on the vehicle until the issues indicated by the warning lights were repaired. The manufacturer was made aware of the failure and confirmed the assessment by the dealer. A case was opened. The vehicle was not repaired. The failure mileage was approximately 130,000.

Components: UNKNOWN OR OTHER

May 12, 2021
NHTSA ID Number: 11416484
Consumer Location: DESERT HOT SPRINGS, CA
VIN: 3VWJM71KX9M****

Summary of Complaint

WAS TRYING TO GET THE ABS RECALL FIXED TOOK MY VEHICLE INTO THE VW FOR THE RECALL THEY GAVE ME A QUOTE OF 1543.37 TO REPLACE THE ABS MODULE AND SAID IT WASN'T COVERED. SO I CALLED THEIR 1 800 NUMBER AND THEY BASICALLY SAID THE SAME THING. BUT WHEN I READ YOUR REMEDY IT SAYS TO HELP CORRECT THIS DEFECT, YOUR AUTHORIZED VOLKSWAGEN DEALER WILL UPDATE THE ABS CONTROL MODULE SOFTWARE WITH IMPROVED DIAGNOSTIC CAPABILITY TO DETECT INSUFFICIENT PCU GROUND CONNECTION. ABS MODULES WITH INSUFFICIENT GROUND CONNECTIONS WILL BE REPLACED. THE SOFTWARE UPDATE WILL TAKE LESS THAN AN HOUR TO COMPLETE; IF THE ABS MODULE REQUIRES REPLACEMENT, THIS WORK CAN TAKE UP TO A FULL DAY TO COMPLETE. THE RECALL REPAIR WILL BE PERFORMED FOR YOU FREE OF CHARGE. AM I RESPONSIBLE FOR THIS PART SO THAT THEY CAN UPDATE IT PLEASE HELP

Components: ENGINE FUEL/PROPULSION SYSTEM

April 02, 2021
NHTSA ID Number: 11407143
Consumer Location: FOSTER CITY, CA
VIN: 3VWRL71K99M****

Summary of Complaint

WHILE DRIVING AT HIGHWAY SPEEDS OF 65MPH, INSTRUMENT CLUSTER INDICATED STOP! OIL PRESSURE ENGINE OFF! AND CAR WENT INTO LIMP. WAS ABLE TO MAINTAIN CONTROL OF VEHICLE AND PULLED OVER TO SIDE OF EXIT. VEHICLE HAD TO BE TOWED FROM HIGHWAY TO REPAIR SHOP. DIAGNOSED TO BE A FAILURE IN THE HEX DRIVE BIT FROM THE BALANCE SHAFT MODULE TO THE OIL PUMP. ALSO CAUSED TURBOCHARGER FAILURE DUE TO LACK OF OIL FLOW. CAR HAS BEEN MAINTAINED TO REQUIRED SCHEDULE AND HAD NO PRIOR INDICATIONS OF IMMINENT FAILURE.

Components: SERVICE BRAKES

January 02, 2021
NHTSA ID Number: 11406371
Consumer Location: VALLEY SPRINGS, CA
VIN: 3VWRZ71K19M****

Summary of Complaint

THE ABS MODULE HAS FAILED

Components: SERVICE BRAKES

March 04, 2021
NHTSA ID Number: 11402627
Consumer Location: MOUNT OLIVE, IL
VIN: 3VWRL71KX9M****

Summary of Complaint

MY CAR WAS OPERATING FINE, THEN ONE DAY WHEN STARTING IT ON MY LUNCH BREAK I HEARD THREE LOUD PITCHED BEEPS. UPON STARTING THE CAR MY ABS AND TRACTION CONTROL LIGHTS WERE STEADILY ON WHILE THE BRAKE LIGHT WAS FLASHING. CLEARING THE CODES, THEN DRIVING ABOUT 15 MPH THE CODES WOULD SHOW BACK UP. SCANNED IT WITH A VCDS SCANNER, AND IT SHOWS 16352- CONTROL MODULE- ELECTRICAL ERROR

Components: POWER TRAIN SERVICE BRAKES

February 28, 2021
NHTSA ID Number: 11398327
Consumer Location: JACKSON, MI
VIN: 3VWRM71K79M****

Summary of Complaint

I HAVE LIGHT COME ON WHEN TURN ON CAR AND ABS LIGHT CCME ON JERK THE CAR WHN MOVE IT ITTO GEAR. THIS DOES ALL THE TIME I SCARED GOIN GET CAR ACCIDENT.

Components: SERVICE BRAKES, AIR

January 14, 2020
NHTSA ID Number: 11394235
Consumer Location: COLUMBIA, SC
VIN: 3VWRM71K09M****

Summary of Complaint

2009 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ABS MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE DID NOT BEGIN TO HAVE ISSUES UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. *JS

Components: SERVICE BRAKES

December 24, 2020
NHTSA ID Number: 11388436
Consumer Location: MONROVIA, MD
VIN: 3VWRJ71K09M****

Summary of Complaint

VEHICLE HAD FAULTY ABS BRAKE MODULE, AFTER REPLACING MODULE, THE ERROR STILL EXISTS. BRAKES ARE NOT WORKING CORRECTLY. WHEELS LOCK UP AND THE VEHICLE CANNOT BE STOPPED QUICKLY. ABS, BRAKE, AND TRACTION CONTROL LIGHT ARE FLASHING. BEFORE THE ABS MODULE WAS REPLACED, THE SPEEDOMETER AND POWER STEERING WOULD STOP WORKING. AFTER REPLACEMENT, THEY WORK BUT THE ABS SYSTEM STILL MALFUNCTIONS.

Components: POWER TRAIN

October 01, 2020
NHTSA ID Number: 11385444
Consumer Location: BALDWYN, MS
VIN: 3VWRJ71K49M****

Summary of Complaint

THE CAR GOES INTO NEUTRAL WHILE DRIVING IT & WILL NOT RETURN TO GEAR. MY CAR ENDING UP STOPPING IN THE MIDDLE OF THE INTERSTATE! I WAS ALMOST IN A CRASH. THE DEALER REPAIR SAID IT WAS A MECHATRONIC ISSUE. THE RECALL INCLUDES MY YEAR & MODEL BUT SOMEHOW NOT MY CAR? THE DEALER & VW CORP TOLD ME MY VIN SPECIFICALLY WAS NOT PART OF THE TRANSMISSION MECHATRONIC RECALL BUT THAT'S EXACTLY WHAT IS HAPPENING. THE VIN'S NEED TO BE RE-EVALUATED BECAUSE THE PROBLEM STILL EXISTS. THE CAR JUST COMES OUT OF GEAR & STOPS -- NO WARNING!! NOW I'M STUCK WITH A CAR THAT I AM AFRAID TO DRIVE & CANNOT AFFORD $4K REPAIR (THE DEALER ALSO STATED IT'S A "DEALER ONLY" TYPE OF REPAIR).

Components: SERVICE BRAKES

December 09, 2019
NHTSA ID Number: 11383528
Consumer Location: BROOKINGS, SD
VIN: 3VWRL71K09M****

Summary of Complaint

SHORTLY AFTER THE EMISSIONS RECALLS WHERE DONE IN 2019 AT APROX 184,000. AT APPROX 186,000 MILES THE ABS CONTROL MODULE WENT OUT. THE VEHICLE HAS 190,000 MILES AND I HAVE CALLED MY LOCAL VW DEALER AND THEY SAY NO RECALLS FOR THIS. THERE HAS BEEN OVER 136,000 VEHICLES AFFECTED, SO WHY ISNT MINE UNDER A RECALL? I HAD JUST PURCHASED THE VEHILCE.

Components: SERVICE BRAKES

December 01, 2020
NHTSA ID Number: 11377442
Consumer Location: SEBRING, FL
VIN: 3VWAL71K29M****

Summary of Complaint

ABS LITE STEADY AND BRAKE LITE FLASHING. UPON BRAKING THESE FAULT LITES LIT... HAD DIAGNOSED AT VW CERTIFIED FACILITY... ABS MODULE HAS FAILED.

Components: SERVICE BRAKES

October 31, 2020
NHTSA ID Number: 11372564
Consumer Location: ORRS ISLAND, ME
VIN: 3VWJM71K49M****

Summary of Complaint

I JUST REPLACE THE ABS MODULER JUST ABOUT 6 MONTH AGO AND SEVERAL THOUSANDS OF DOLLARS. I SEE THAT MY BREAK LIGHTS IS RED AND SAYING I NEED TO REDO MY BRAKES. I HAVE LOOKED AND THEY TELL ME THERE NO RECALLS. I AM WONDERING IF THE ABS MODULER HAVE SOMETHING TO DO WIRH THE BRAKES. I DID READ THERE A RECALL ON THE WIRING HARNESS AND IT AFFECT YOUR BRAKES AND ITS VERY DANGEROUS. I AM CONCERNED IF SOMEONE COULD GET BACK TO ME ON THIS. IT BE VERY APPRECIATED. THANK YOU.

Components: VEHICLE SPEED CONTROL UNKNOWN OR OTHER ENGINE

October 02, 2020
NHTSA ID Number: 11363223
Consumer Location: STOCKTON, CA
VIN: 3VWJZ71K19M****

Summary of Complaint

THE CARS CHECK ENGINE LIGHT CAME ON AND LOST POWER ON THE FREEWAY. I TOOK IT TO GET CHECKED AND A DIAGNOSTIC WAS DONE . I HAD JUST GONE TO THE DEALERSHIP A WEEK BEFORE AND HAD THE BACK BRAKES AND ROTORS REPLACED FOR $500 DOLLARS AND THE OIL CHANGED FOR ANOTHER $100. THEY SAID EVERYTHING WAS FINE.

Components: ENGINE

September 26, 2020
NHTSA ID Number: 11362198
Consumer Location: Unknown
VIN: 3VWRM71K49M****

Summary of Complaint

THE KEY WOULD NOT TURN TO TURN OFF ENGINE - SO WE WERE NOT ABLE TO TURN THE CAR OFF.

Components: UNKNOWN OR OTHER SERVICE BRAKES

September 23, 2020
NHTSA ID Number: 11362215
Consumer Location: ORRS ISLAND, ME
VIN: 3VWJM71K49M****

Summary of Complaint

HI YES I AM CONCERNED IN REGARDS I HAD A CALL FOR A RECALL ON MY JETTA 2009. NHTSA CALLED ME TO SET UP AND APPOINTMENT. I DID EXACTLY WHAT I WAS SUPPOSED TO DO WITH THE RECALL. WHEN THE RECALL WAS FINISH I THOUGHT MY WORK WAS ON THE MANUFACTURING AND WAS TO PAY THE DEALERSHIP. LONG STORY SHORT I HAD TO PAY FOR THE LABOR AND THE PARTS FOR A RECALL ON MY 2009 JETTA VOLKSWAGEN..

Components: STEERING ELECTRONIC STABILITY CONTROL SERVICE BRAKES

October 24, 2019
NHTSA ID Number: 11354594
Consumer Location: BRANCHPORT, NY
VIN: 3VWRZ71K89M****

Summary of Complaint

I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN A DEER CAME INTO THE ROAD FROM THE RIGHT SIDE. I SEEN THE DEER AND SHOULD HAVE HAD PLENTY OF TIME TO MISS IT AND COME TO A STOP. I REMOVED THE CAR FROM 5TH GEAR WHILE USING BOTH THE CLUTCH AND BRAKE PADS. ONCE I APPLIED SIGNIFICANT PRESSURE TO THE BRAKES THE COMPLETELY LOCKED UP, AS DID THE STEERING WHEEL. MY CAR COLLIDED WITH THE DEER AND SUBSEQUENTLY TRAVELED OFF THE RIGHT SIDE OF THE ROAD IN A SPIN, STOPPING APPROXIMATELY 40 FEET DOWN AN EMBANKMENT. SINCE THEN I HAVE HAD NO LUCK KEEPING THE VEHICLE RUNNING. I HAVE HAD THE ALTERNATOR, PLUGS AND COIL PACKS, STARTER, AND IGNITION CHANGED WITH NO REMEDY. THE VEHICLE WILL NOT START.

Components: UNKNOWN OR OTHER

July 15, 2020
NHTSA ID Number: 11354502
Consumer Location: MEDFORD, OR
VIN: 3VWFJ71K39M****

Summary of Complaint

I PURCHASED A 2009 VW JETTA GLI 4 DOOR CAR AND LESS THAN 1 DAY LATER THE EPC, ABS LIGHTS CAME ON AND MANY OF THE GAUGES WERE NOT WORKING PROPERLY (SPEEDOMETER, FUEL, ETC.) THE SENSORS WERE FIXED AND THE USED DEALERSHIP THAT SOLD ME THE CAR HAS HAD IT OFF AND ON, IN AND OUT OF THE SHOP FIXING THOSE THINGS, SAID THE ABS MODULE NEEDED REPLACED. THE DEALERSHIP SAID IT IS ON THE RECALL FOR REPLACEMENT AND THAT THE LOCAL VW DEALERSHIP WOULD FIX IT FREE OF CHARGE. THE VW DEALERSHIP TOLD MY HUSBAND AND I TODAY THAT THE CODE DIDN'T MATCH TO REPLACE THE ABS MODULE. I LOOKED THE VEHICLE UP IN THE CAMPAIGN FOR THE RECALL BY VIN # AND FOUND IT. THIS HAS BEEN AN ISSUE SINCE DAY 1. IT IS NOT SAFE AS THE CAR HAS DECELERATED IN FREEWAY TRAFFIC, BRAKES FAILING AND NOT WORKING PROPERLY IN TRAFFIC AND IS GOING TO CAUSE AN ACCIDENT. MY HUSBAND AND I ARE NURSES AND WE TAKE SAFETY OF OURSELVES, FAMILIES, AND OTHERS VERY SERIOUSLY. WE WOULD APPRECIATE ANY INFORMATION AND/OR HELP YOU CAN PROVIDE US. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: STEERING ELECTRICAL SYSTEM SERVICE BRAKES

August 10, 2020
NHTSA ID Number: 11354004
Consumer Location: Unknown
VIN: 3VWRJ71K59M****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, THE ABS WARNING LIGHT ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE STARTED SHAKING WHILE SHIFTING GEARS. ADDITIONALLY, THE BRAKES FAILED TO WORK EFFECTIVELY WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY. THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS SHAKING. THE CONTACT STATED THAT THE RPM WAS FLUCTUATING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE, POWER STEERING AND EPC WARNING LIGHTS WERE ALSO ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE DROVE NORMALLY FOR A WHILE BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HANSEL VOLKSWAGEN (2951 CORBY AVE, SANTA ROSA, CA 95407) AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO UPDATE THE ABS SOFTWARE. THE DEALER INFORMED THE CONTACT THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ABS MODULE FAILED INTERNALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Components: UNKNOWN OR OTHER

September 05, 2020
NHTSA ID Number: 11353331
Consumer Location: DANBURY, CT
VIN: 3VWRZ71K99M****

Summary of Complaint

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. ENGINE LOCK AND HOUSING CYLINDER MALFUNCTION IS REGULARLY PREVENTING KEY FROM TURNING OFF THE IGNITION.

Components: SERVICE BRAKES

July 23, 2020
NHTSA ID Number: 11342546
Consumer Location: CEDAR PARK, TX
VIN: 3VWJZ71K39M****

Summary of Complaint

ABS FAILURE THAT ALIGNS WITH NHTSA CAMPAIGN NUMBER: 16V913000 APPEARED ON MY 2009 JETTA. YEAR, MAKE, AND MODEL ARE COVERED IN THE RECALL THOUGH VW CLAIMS MY VIN DOES NOT FALL WITHIN THE RECALL PARAMETERS. SOLID ABS WARNING LIGHT AND BLINKING BRAKE LIGHT. PRIVATE VW SPECIALIST DETERMINED WE NEED ABS MODULE AND PUMP AT THE COST OF $2500 FOR A KNOWN ISSUE OR WE WILL NOT HAVE ANIT-LOCK BRAKES. PER THE RECALL, THIS CAN CAUSE A LOSS OF VEHICLE CONTROL AND CAN INCREASE THE RISK OF CRASH. FAILURE OCCURRED AT 81K MILES

Components: STEERING POWER TRAIN ELECTRONIC STABILITY CONTROL

April 05, 2020
NHTSA ID Number: 11325507
Consumer Location: NEWPORT, TN
VIN: 9VWRJ71K49M****

Summary of Complaint

THE WIPERS STOPPED WORKING FIRST. THEN IT GOT STUCK N NEUTRAL AND WENT INTO LIMP MODE AND I'M UNABLE TO DRIVE IT. HAD TO GET A NEW GEAR SHIFTER AND AFTER ALL THAT MONEY SPENT IT STILL ISN'T FIXED. *TR

Components: TRACTION CONTROL SYSTEM SERVICE BRAKES

March 18, 2020
NHTSA ID Number: 11320453
Consumer Location: HORSE CAVE, KY
VIN: 3VWRM71K89M****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE ABS, BRAKES AND TRACTION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WAS INFORMED THE ABS SOFTWARE NEEDED TO BE UPDATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 95,000.*DT*JB

Components: ELECTRICAL SYSTEM

March 12, 2020
NHTSA ID Number: 11317744
Consumer Location: STATESBORO, GA
VIN: 3VWRM71K79M****

Summary of Complaint

WHEN I ARRIVED HOME U WAS UNABLE TO TURN THE VEHICLE OFF. THE KEY WAS STUCK IN THE ON POSITION. AFTER A LOT OF WORK I WAS ABLE TO FINALLY GET IT TURNED OFF BUT NOW OT WILL NOT GO FURTHER THAN THE ACCESSORY SETTING. AFTER READING COUNTLESS FORUMS ONLINE I FOUND THAT THIS IS A VERY COMMON PROBLEM.

Components: SERVICE BRAKES

December 31, 2019
NHTSA ID Number: 11310532
Consumer Location: Unknown
VIN: 3VWJM71KX9M****

Summary of Complaint

VEHICLE WAS INCLUDED IN THE ABS RECALL IN 2017. DEALER DIDN'T REPLACE THE MODULE AT THE TIME, STATING THAT THE SOFTWARE WAS UPDATED, WHICH WOULD DETECT THE FAILURE BEFORE IT ACTUALLY HAPPENED. CUSTOMER WAS TOLD THAT IF THE ABS LIGHT CAME UP, JUST RETURNED FOR THE REPLACEMENT OF THE MODULE FOR FREE BECAUSE IT WAS UNDER WARRANTY. WHEN THE SAID LIGHT CAME UP AFTER A FEW THOUSAND MILES, CUSTOMER RETURNED TO THE DEALER. DEALER INDICATED THAT IT WAS COVERED UNDER THE WARRANTY AND ORDERED THE MODULE FOR REPLACEMENT. CUSTOMER WAS ADVISED THAT IT WAS SAFE TO DRIVE LOCALLY WHILE WAITING FOR A MONTH FOR AN APPOINTMENT. CUSTOMER WAS INFORMED THAT IT WAS FREE MULTIPLE TIMES UNTIL AFTER THE LONG WAIT FOR AN APPOINTMENT AND HOURS OF WAITING DURING THE ACTUAL SERVICE, WHEN 'NOTHING HAS BEEN DONE' BECAUSE IT WAS NOT FREE. DEALER EXPLAINED THAT THE ERROR CODE IN THE VEHICLE WAS DIFFERENT FROM THE ONES ON A PIECE OF PAPER THAT THEY HAD FOR THE RECALL REPLACEMENT. CUSTOMER ASKED WHAT THE CODES MEANT AND WHAT WAS THE PROBLEM WITH THE VEHICLE; DEALER DIDN'T KNOW. HOWEVER, DEALER ADVISED CUSTOMER TO HAVE THE MODULE REPLACED AT CUSTOMER'S COST.

Components: ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL

February 04, 2020
NHTSA ID Number: 11307305
Consumer Location: ASTORIA, NY
VIN: 3VWRJ71K79M****

Summary of Complaint

THE ETC SIGN COMES ON AND THE CAR LOST ITS POWER SIGNIFICANTLY. THE OBD SCAN DOES NOT SHOW ANY CODE

Components: ELECTRICAL SYSTEM

November 28, 2019
NHTSA ID Number: 11301444
Consumer Location: ROWLAND HEIGHTS, CA
VIN: 3VWJZ71K29M****

Summary of Complaint

MY KEY GOT STUCK IN MY IGNITION ON THANKSGIVING, I COULD NOT GO TO MY 2ND JOB ON BLACK FRIDAY BECAUSE OF THIS ISSUE AND HAD TO QUIT MY JOB. I WENT TO VW PUENTE HILLS IN CA AND THEY MADE ME PAY FOR A NEW CYLINDER THAT COST ALMOST $900. THEY TOLD ME IT WAS A CYLINDER ISSUE. A WEEK LATER MY KEY GOT STUCK AGAIN, I WENT BACK TO THE DEALERSHIP AND THEY TOLD ME IT WAS A KEY ISSUE AND I HAD TO PAY FOR THE KEY, THEY SAID THEY WERE GOING ORDER A NEW CYLINDER AND HAVE IT REPLACED. IT'S BEEN ALMOST 2 MONTHS AND THEY COULD NOT FIND THE REAL ISSUE. THEY CALLED ME AGAIN TODAY SAYING THAT IT IS NOT THE CYLINDER ISSUE, IT IS THE MODULE, NOW THEY WANT ME TO PAY FOR A NEW KEY AND A NEW MODULE! THE SAID THE MODULE WOULD COST AROUND $400. AND MIND YOU, I HAVE TO PAY FOR THE KEY! I ALSO JUST PAID FOR A NEW CYLINDER! I AM BEING RIPPED OFF AND TAKING ADVANTAGE OF. I WOULD LIKE A REFUND FOR THIS AND FOR PUENTE HILLS VOLKSWAGEN REPORTED FOR TAKING ADVANTAGE OF THEIR CUSTOMERS.

Components: SERVICE BRAKES

November 27, 2019
NHTSA ID Number: 11296730
Consumer Location: SARASOTA, FL
VIN: 3VWRM71K39M****

Summary of Complaint

TL* THE CONTACT'S WIFE OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BOAST VOLKSWAGEN (4827 14TH ST W, BRADENTON, FL 34207, (941) 755-8585) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REPAIR WAS PERFORMED AND THE VIN WAS NOT INCLUDED IN ANY OTHER RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

Components: SEATS

January 01, 2020
NHTSA ID Number: 11292492
Consumer Location: MCDONOUGH, GA
VIN: 3VWJM71K99M****

Summary of Complaint

I WAS DRIVING DOWN THE HIGHWAY WITH THE SEAT WARMER ACTIVATED. THE SEAT WAS VERY WARM AND I FELT SOMETHING POKING ME. I REACHED BEHIND ME TO SEE WHAT WAS POKING ME AND SOMETHING BURNED MY FINGER. I STOPPED AT THE GAS STATION AND SAW THAT A HOLE HAD BEEN BURNED IN THE DRIVER'S SEAT. A HOLE HAD ALSO BEEN BURNED THROUGH MY WINDBREAKER AND HAD STARTED BURNING MY SHIRT.

VOLKSWAGEN JETTA Sold

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