2004 VOLKSWAGEN JETTA VIN: 3VWRK69M34M094501

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 3VWRK69M34M094501 Decoding Volkswagen Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Destination Market

U.S.

Make

VOLKSWAGEN

Manufacturer Name

VOLKSWAGEN GROUP OF AMERICA, INC.

Model

Jetta

Model Year

2004

Plant City

PUEBLA

Series

GL

Vehicle Type

PASSENGER CAR

Plant Country

MEXICO

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

4

Displacement (CC)

1984

Displacement (CI)

121.071108283

Displacement (L)

1.984000

Engine Power (kW)

85.7555

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

115

Other Engine Info

50-St./Can. BIN 5/LEV II emission. Emissions Certification Test Group: 4VWXV02.0223.

Engine Manufacturer

Volkswagen

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt

Curtain Air Bag Locations

1st Row (Driver and Passenger)

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2004 VOLKSWAGEN JETTA Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
0%

2004 VOLKSWAGEN JETTA Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Not Available

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 3VWRK69M34M094501

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL

July 18, 2008
NHTSA ID Number: 10885722
Consumer Location: PROSPECT, KY
VIN: 3VWRK69M34M****

Summary of Complaint

INSTRUMENT CLUSTER STOPPED WORKING. VEHICLE MILEAGE, AND SPEEDOMETER DO NOT WORK AT ALL. MILEAGE WHEN OCCURRED 48,800. EVERY SPEED SENSOR WAS REPLACED WITH NO CHANGE. I HAVE NO WAY OF KNOWING HOW FAST I AM GOING, OR HOW MANY MILES ARE ON MY CAR WITHOUT TRACKING THEM MYSELF. THIS IS A COMMON PROBLEM WITH MULTIPLE VW'S AND AUDI'S WITH NO APPARENT SOLUTION. I HAVE SPENT HUNDREDS OF DOLLARS TRYING TO FIX THIS PROBLEM AND STILL AM WITHOUT A SPEEDOMETER AND ODOMETER.

Components: ELECTRICAL SYSTEM

August 11, 2014
NHTSA ID Number: 10885715
Consumer Location: PROSPECT, KY
VIN: 3VWRK69M34M****

Summary of Complaint

MY (GENERATOR CABLE - S177) ALTERNATOR CABLE MELTING THE FUSE BOX AND WIRES ABOVE THE BATTERY. MY CAR NEEDED A NEW ALTERNATOR. MY CAR DOES NOT ALWAYS START EVEN WITH A NEW BATTERY AND ALTERNATOR. MY CAR HAS SHUT DOWN WHILE DRIVING ON THE HIGHWAY. VW ADMITS THIS IS A KNOWN PROBLEM BUT WILL NOT DO ANYTHING ABOUT IT. I AM THE SECOND OWNER OF THIS VEHICLE. THOUSANDS OF PEOPLE ARE HAVING THIS SAME PROBLEM.

Components: VISIBILITY/WIPER

December 21, 2016
NHTSA ID Number: 11349722
Consumer Location: NORTHAMPTON, MA
VIN: WVWSE61J64W****

Summary of Complaint

THE FRONT WINDOWS DETACH AND DROP DOWN INSIDE THE DOOR DURING COLD WEATHER, EVEN WHEN THE WINDOW HAS NOT BEEN OPERATED. THIS HAS CAUSED A LOSS OF VISIBILITY AS WELL AS A LOSS OF PROTECTION DURING A BLIZZARD, AND AGAIN DURING A TORRENTIAL RAIN STORM WHILE DRIVING. I HAVE REATTACHED THE WINDOWS MULTIPLE TIMES AND HAVE CONTINUED TO HAVE THIS FAILURE OF THE CLAMPS THAT HOLDS THEM IN PLACE. THIS HAS HAPPENED BOTH AT LOW SPEEDS AND AT HIGHWAY SPEEDS. THE ISSUE CONTINUES TO BE A HAZARDOUS PROBLEM. IN LOOKING ONLINE FOR HOW TO FIX THE PROBLEM, I HAVE READ THAT THIS IS VERY COMMON IN THESE CARS AND HAS BEEN A VERY DANGEROUS CONDITION FOR MANY DRIVERS.

Components: FUEL/PROPULSION SYSTEM

December 18, 2019
NHTSA ID Number: 11297155
Consumer Location: SANDY, UT
VIN: WVWSL61J34W****

Summary of Complaint

STARTING AT AROUND 130,000 MILES, WHEN GAS TANK IS AT A QUARTER OR SLIGHTLY LESS, THE CAR LOOSES POWER AND ACTS AS IF IT IS NOT GETTING FUEL TO THE ENGINE. WHEN THIS HAPPENS WHILE DRIVING DOWN A HIGHWAY AT TYPICAL HIGHWAY SPEEDS, POWER IS LOST FOR 10-15 SECONDS, RPM DROPS TO AROUND 2000 OR LESS (WHILE IN "DRIVE"). THEN ALL OF A SUDDEN, THE ENGINE JERKS TO LIFE, AND I CAN DRIVE THE CAR NORMALLY, UP UNTIL I HAVE TO REFILL THE TANK. THE STALLING DOESN'T REPEAT ITSELF UNTIL THE NEXT QUARTER TANK. WHEN THE QUARTER OF A TANK ISSUE HAPPENS IN THE CITY AT SLOWER SPEEDS, THE CAR DIES, DASHBOARD ENGINE LIGHTS COME ON, AND I HAVE TO PULL OVER, AND CRANK THE STARTER 3 OR 4 TIMES, AND EVENTUALLY, IT STARTS BACK UP AGAIN WITH NORMAL DRIVING RESUMED. ONE TIME I WAS DRIVING UP A HILL, LOST POWER, AND HAD TO PULL OVER QUICK. WHEN THE QUARTER OF A TANK ISSUE HAPPENS WHILE PARKED, ENGINE AT AN IDLE, THE CAR DIES, AND I HAVE TO CRANK THE STARTER A FEW TIMES TO RESTART THE CAR. THIS PROBLEM ONLY HAPPENS ONCE PER TANK CYCLE, ONLY AT THE (APPROXIMATE) QUARTER OF A TANK POSITION, AND DOESN'T HAPPEN BETWEEN THE FULL TO 1/4, OR THE 1/4 TO EMPTY PHASE. I KNOW I AM NOT OUT OF GAS, AS I'M FILLING UP THE TANK TO NORMAL LEVELS. THE FUEL PUMP HAS BEEN REPLACED TWICE, AND THE FUEL FILTER ONCE. MY MECHANIC CHARGED $80 TO DIAGNOSE THE CAR, ONLY TO FIND A CODE ABOUT A SPARK PLUG THAT MISFIRED - WHICH OF COURSE WILL HAPPEN DURING FUEL STARVATION. SPART PLUGS REPLACED, BUT THE PROBLEM HAPPEND AGAIN. I'VE CALLED 3 OR 4 VW REPAIR SHOPS, AND NOBODY HAS A CLUE HOW TO FIX THIS, ESPECIALLY WHEN I BRING UP THE QUARTER OF A TANK ISSUE. THE ONLY WAY TO PREVENT THIS FROM HAPPENING IS TO FILL UP BEFORE HITTING 1/4 TANK. IRRITATING !!!! ISSUE GOING FOR ABOUT A YEAR NOW.

Components: VEHICLE SPEED CONTROL ENGINE

March 10, 2019
NHTSA ID Number: 11190213
Consumer Location: Unknown
VIN: WVWSL61J84W****

Summary of Complaint

MY CAR IS CURRENTLY STAGED AT MY HOME IT'S STILL DRIVABLE BUT I DON'T KNOW GOR HOW LONG! I RECENTLY BOUGHT THIS CAR FROM A DEALER IN CALIFORNIA ABOUT 3 MONTHS AGO, NOW ALL OF A SUDDEN I'M HAVING ISSUES WITH MY TRANSMISSION I CAUGHT THE ISSUE FAST AND TOOK IT TO A MULTISTATE TRANSMISSION SHOP AND THEY TOLD ME THEY WOULD HAVE TO REBUILD MY TRANSMISSION WITH THE AMOUNT OF MONEY I ALREADY SPENT ON FIXING UP THIS CAR I AM EXTREMELY UPSET, I CANNOT AFFORD SUCH A INSANE AMOUNT EVERYTHING WITH THE CAR BESIDES THAT IS PERFECT THOUGH.

Components: STEERING

December 12, 2018
NHTSA ID Number: 11171055
Consumer Location: UNION, ME
VIN: ****

Summary of Complaint

LOOSE STEERING CHANCE OF LOSS OF CONTROL DUE TO INCORRECT TIE ROD END FROM KIT SPECIFIC TO VEHICLE. RESULTING IN RUINED TIRES AND ALIGNMENT. HTTPS://WWW.AUTOPARTSWAREHOUSE.COM/SKU/VOLKSWAGEN/JETTA/REPLACEMENT/CONTROL_ARM_KIT/2004/TDI/4_CYL_1-DOT-9L/REPV281502.HTML . THE KIT I BELIEVE HAS A TIE ROD END MEANT FOR A PREIOUS GENERATION VOLKSWAGON AS IT IS SMALLER IN DIAMETER AND CANNOT TAPER LOCK. IT TOOK ABOUT A MONTH OF DRIVING FOR IT TO LOOSEN UP. THE PHYSICAL PROBLEM IS THE OUTER TIR ROD BUT THE INNER TIE ROD IS OF A SMALLER DIAMETER AND ADJUSTMENTS WERE MADE INSTALLING SO THE DUST BOOT WOULD PROPERLY SEAL BUT IT WAS MECHANICALLY COMPATABLE.

Components: ENGINE FUEL/PROPULSION SYSTEM

September 25, 2018
NHTSA ID Number: 11140488
Consumer Location: MURRIETA, CA
VIN: 3VWSK69M14M****

Summary of Complaint

VEHICLE UNDER MULTIPLE OCCASIONS HAS STALLED OUT AT VARIOUS SPEEDS, LOCATIONS, AND DRIVING STYLES/ROADS AT OR UNDER A QUARTER OF A TANK

Components: SEATS

September 18, 2018
NHTSA ID Number: 11130394
Consumer Location: INDIAN ISLAND, ME
VIN: WVWSL61J34W****

Summary of Complaint

SEATS ARE GETTING EXCESSIVELY HOT AND STARTING TO BURN THROUGH THE VISION AND FABRIC. SMOKE IN COMPARTMENT.

Components: ELECTRICAL SYSTEM

April 19, 2018
NHTSA ID Number: 11090178
Consumer Location: MURRELLS INLET, SC
VIN: 3VWSE69M44M****

Summary of Complaint

ALTERNATOR WIRE MELTED PART OF THE BATTERY TOP FUSE BOX. CABLE WAS VERY HOT AND MAY HAVE CAUGHT FIRE IF I HADN'T SMELLED IT FIRST. HAD TO REPLACE THE ALTERNATOR CABLE HARNESS AND FUSE BOX PANEL.

Components: SEATS

March 27, 2018
NHTSA ID Number: 11081853
Consumer Location: CHICAGO, IL
VIN: 3VWSK69M94M****

Summary of Complaint

I TURNED ON THE DRIVER SIDE SEAT HEATER AND IT CAUGHT FIRE BURNING A HOLE IN THE SEAT AND BURNING ME. I WAS DRIVING AT THE TIME IN THE CITY. I PORED WATER ALL OVER ME AND THE SEAT AND TURNED THE HEATER OFF.

Components: ELECTRICAL SYSTEM ENGINE FUEL/PROPULSION SYSTEM

March 03, 2018
NHTSA ID Number: 11076395
Consumer Location: ELLIJAY, GA
VIN: 3VWSE69M94M****

Summary of Complaint

WHILE DRIVING DOWN ROAD EARLY IN MORNING APPROX 2 MILES FROM HOUSE I JUST LEFT FROM MY 2004 JETTA SHUTS DOWN TOTAL LOSS OF ALL POWER I PULLED CAR OVER IN A CHURCH PARKING LOT I SMELLED SMOKE AND COULD SEE SMOKE COMING FROM FIRE WALL I RAISED HOOD AND PULLED BATTERY CABLE OFF I COULD SEE SMPOKE FILLING INSIDE OF MY CAR WALKED AROUND TO DRIVER DOOR TO GET MY PHONE AND I SEEN FUSE BOX ON FIRE.ANOTHER VEHICLE STOPPED TO HELP ME AND HE APPROACHED MY CAR AND THEN CALLED POLICE ,FULL FLAMES WERE COMING FROM MY CAR WITHIN 5 MIN SO I STOOD BACK AND WATCHED MY CAR BURN .FIRE DEPT SHOWED UP AND PUT FIRE OUT MY CAR IS A TOTAL LOSS. IVE HAD ISSUES WITH ALTERNATOR,FUEL PUMP,AIR BAG LIGHT, HEADLIGHTS ARE REALLY DIM EVEN ON BRIGHT.NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT. 115.000 MILES ONLY ON THIS CAR .SO MANY ISUES I CAN SEE WHY ITS LOW MILAGE

Components: ELECTRICAL SYSTEM

February 06, 2018
NHTSA ID Number: 11067245
Consumer Location: SCHAUMBURG, IL
VIN: 3VWRR69M44M****

Summary of Complaint

THE INSULATION ON THE WIRING OF THE LEFT HEADLIGHT IS DETERIORATED AND FALLING OFF LEAVING THE WIRES BARE AND AT RISK OF SHORTING OUT.

Components: ELECTRICAL SYSTEM

January 25, 2018
NHTSA ID Number: 11065541
Consumer Location: LAKEWOOD, CO
VIN: 3VWSK69M64M****

Summary of Complaint

PASSENGER SEAT (FRONT SEAT) HEATING ELEMENT IS BURNING THE UPHOLSTERY. THE SEAT HEATER WON'T SHUT OFF. THIS HAS HAPPENED MORE THAN ONCE; EACH TIME THE CAR WAS OPERATING.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

November 16, 2017
NHTSA ID Number: 11047032
Consumer Location: SHELBY, MI
VIN: 3VWSK69M84M****

Summary of Complaint

HEATED SEAT MODULE MELTED A HOLE THROUGH MY LEATHER.

Components: FUEL/PROPULSION SYSTEM

November 16, 2017
NHTSA ID Number: 11046653
Consumer Location: ATHENS, OH
VIN: 3VWSK69M24M****

Summary of Complaint

THE CAR RANDOMLY STALLS WHILE DRIVING WHETHER AT HIGHWAY SPEEDS OR IN TOWN. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES WHICH IS INHERENTLY DANGEROUS IN CERTAIN SITUATIONS. IT HAS BEEN DOING THIS REGULARLY WITH THE PREVIOUS OWNER FOR THE LAST 3 OR 4 YEARS AND HAS DONE IT 4 TIMES WHILE UNDER MY OWNERSHIP SINCE SEPTEMBER 2017 IT USUALLY HAPPENS WHILE THERE IS LESS THAN 1/4 TANK OF FUEL. WHEN IT HAPPENS THERE IS NO CHECK ENGINE LIGHT NOR DOES THE ECU STORE ANY CODES FROM THE PROBLEM. PREVIOUS OWNER MADE SEVERAL REPAIRS INCLUDING A FUEL PUMP AND FILTER, ENGINE SPEED SENSOR AND ALTERNATOR WIRING HARNESS IN AN ATTEMPT TO FIX THE ISSUES WITH NO SUCCESS. THIS ISSUES ALSO COMES UP REGULARLY ON SEVERAL VW FORUMS AND NO ONE SEEMS TO HAVE AN ANSWER. THIS IS A KNOWN AND REGULAR ISSUE WITH NO CONSISTENT REPAIR AND NEEDS TO BE REMEDIED.

Components: ELECTRICAL SYSTEM

July 31, 2017
NHTSA ID Number: 11011993
Consumer Location: CHICOPEE, MA
VIN: 3VWRA69M74M****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS STARTED TO FLASH ON THE INSTRUMENT PANEL. THE DOOR CHIME SOUNDED AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE ONTO THE SHOULDER. THE CONTACT HAD THE VEHICLE JUMP STARTED AND DROVE TO A NEARBY PARKING LOT. THE FAILURE OCCURRED TWO OTHER TIMES AND THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FUSE BOX MELTED AND HAD TO BE REPLACED. THE VEHICLE OPERATED NORMALLY AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Components: FUEL/PROPULSION SYSTEM

July 25, 2017
NHTSA ID Number: 11012200
Consumer Location: MURRAY, UT
VIN: 3VWSK69M6M4****

Summary of Complaint

RANDOMLY STALLS ON THE FREEWAY WHEN DOWN TO 1/4 TANK OF GAS. AFTER PULLING OVER AND TURNING OFF THE KEY AND TURNING THE KEY BACK ON, IT WILL START AND RUN GREAT. THIS HAPPENS ABOUT EVERY OTHER TIME THE CAR GETS DOWN TO ABOUT 1/4 TANK. NO SHOP CAN DUPLICATE THE PROBLEM OR CORRECT IT. I HAVE TRIED THE IGNITION COIL, GROUNDS, FUEL PUMP... NO FIX. THERE ARE COUNTLESS THREADS ON VARIOUS VW FORUMS ABOUT THIS SAME PROBLEM. IT IS VERY DANGEROUS TO STALL ON THE FREEWAY. SOMETHING NEEDS TO BE DONE TO CORRECT THIS.

Components: TIRES

March 01, 2017
NHTSA ID Number: 10958320
Consumer Location: MELBOURNE, FL
VIN: 3VWSK69M64M****

Summary of Complaint

TRAVELING ON THE INTERSTATE APROXIMATLEY 70 MPH, THE LEFT REAR TIRE TREAD SEPARATED. THIS RESULTED IN A LOSS OF CONTROL AND THE VEHICLE IMPACTED THE GUARD RAIL. AT THIS POINT THE ENGINE AND TRANSMISSION SEPARATED FROM THE CAR AS THE CAR CONTINUED TO SPIN DOWN THE ROAD. THE CAR CAME TO A REST AFTER APPROXIMATELY 3 SPINS, AND THE ENGINE CAME TO REST ON THE OPPOSITE SIDE OF THE 3 LANE INTERSTATE.

Components: ELECTRICAL SYSTEM

December 18, 2016
NHTSA ID Number: 10936056
Consumer Location: DOWAGIAC, MI
VIN: 3VWSR69MX4M****

Summary of Complaint

ON 12/18/2016 I WAS DRIVING THIS CAR BACK FROM THE MOVIES AT 2:30 A.M. ONCE THE MOVIE HAD ENDED IT WAS STORMING AND SLEETING. I STARTED TO NOTICE SYSTEMS SHUTTING DOWN AS INDICATED BY VARIOUS DASH LIGHTS SUCH AS ABS, AIRBAG, AMONG OTHERS. EVENTUALLY THE RADIO, INTERIOR LIGHTS SHUT OFF. THE WINDSHIELD WIPERS SLOWED AND THE HEADLIGHTS DIMMED, AND EVENTUALLY THE CAR DIED GOING 50 MILES AN HOUR IN SLEETING CONDITIONS LEAVING ME WITH NO ABS, NO AIRBAG SYSTEM (AT LEAST PER WHAT THE DASH LIGHTS INDICATED) AND, OF COURSE, NO POWER STEERING. I INSPECTED THE VEHICLE THIS MORNING AND FOUND THE ALTERNATOR WIRE COMING INTO THE HIGH AMPERAGE FUSE BOX THAT SITS ON TOP OF THE BATTERY HAD MELTED AND DISCONNECTED THE CIRCUIT, DISABLING THE ALTERNATOR FROM CHARGING THE BATTERY, AND LETTING THE BATTERY DIE. THE INCIDENT DID NOT CAUSE A CRASH, BUT IT COULD HAVE IF THERE WAS ANYONE ELSE AROUND ME AS I HAD TO CUT ACROSS A COUPLE LANES WITH NO ENGINE POWER AND NO POWER STEERING TO GET TO THE SHOULDER. *TR

Components: SEATS

September 29, 2016
NHTSA ID Number: 10910705
Consumer Location: DYERSVILLE, IA
VIN: ****

Summary of Complaint

MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. IT WAS IN A CITY STREET FILLED WITH CARS AND CONSTRUCTION WORKERS.

Components: ELECTRICAL SYSTEM

May 05, 2016
NHTSA ID Number: 10895343
Consumer Location: TRABUCO CANYON, CA
VIN: 3VWSE69MXM0****

Summary of Complaint

ALTERNATOR CABLE MELTED THE FUSE BLOCK AND WIRES ABOVE THE BATTERY. I WILL NEED TO REPLACE THE ALTERNATOR, ALTERNATOR WIRING HARNESS, THE FUSES, AND POSSIBLY THE BATTERY. MY CAR HAS SHUT DOWN WHILE DRIVING AND THIS IS DANGEROUS NOT JUST FOR ME BUT FOR OTHERS ON THE ROAD AROUND ME. TOO MANY VW OWNERS ARE EXPERIENCING THIS EXACT SAME ISSUE. VW PLEASE TAKE OWNERSHIP OF THIS ONGOING SAFETY ISSUE. THIS SAME ISSUE IS BEING ADDRESSED IN A CLASS ACTION FOR BEETLES.

Components: ELECTRICAL SYSTEM ENGINE

August 05, 2015
NHTSA ID Number: 10854705
Consumer Location: SAUGUS, MA
VIN: 3VWSE69M64M****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED, BACK FIRED, AND IT WAS LEAKING COOLANT UNDER THE WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THIS FAILURE THAT THE VEHICLE HAD EXPERIENCED LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

Components: SEATS

March 12, 2016
NHTSA ID Number: 10850461
Consumer Location: EDGEWOOD, KY
VIN: 3VWSK69M24M****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, FUMES OF SMOKE APPEARED FROM THE FRONT PASSENGER SEAT. THE CONTACT MENTIONED THAT THERE WAS A BURNT HOLE IN THE PASSENGER SEAT AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS UNABLE TO GIVE THE SPECIFIC NAME OF THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

Components: ENGINE

February 11, 2016
NHTSA ID Number: 10839806
Consumer Location: ALLIANCE, OH
VIN: 3VWSK69M14M****

Summary of Complaint

VW IGNITION COILS ARE FAILED, CAUSING THE SPARK PLUG NOT TO FIRE AND CUTTING POWER TO THE ENGINE. THE TECHNICIAN WAS UNABLE TO FIND THE ISSUE ABOUT 4 HOURS AND FINALLY FOUND THE PROBLEM. THE CAR WAS WORKING FINE ONE DAY AND WHILE AT THE BANK WITH MY BOYS IN THE BACK THE CAR SHUT OFF. I NEEDED TO GET OUT AND PUSH THE CAR INTO THE PARKING LOT TO GET OUT OF THE WAY.

Components: ELECTRICAL SYSTEM AIR BAGS VISIBILITY/WIPER

February 02, 2016
NHTSA ID Number: 10836971
Consumer Location: PORT SAINT LUCIE, FL
VIN: 3VWSK69M54M****

Summary of Complaint

OVER THE PAST FEW DAYS IT HAS BEEN RAINING HEAVILY & ALTHOUGH IT HAS HAPPENED TO ME ONCE BEFORE THIS TIME IS WHAT WORSE. MY CAR IS LEAKING FROM SOMEWHERE & ITS COMING ON THE INSIDE. MY CARPETS ARE CONSTANTLY WET, MY AIRBAGS ALONGSIDE WINDSHIELD LEAK, AND THE HANDLE WHERE YOU OPEN THE HOOD OF THE CAR IS LITERALLY A STREAM OF WATER ENTERING THE CAR DURING HEAVY RAINFALL. THE AIRBAG LIGHT HAS COME ON AND THE CHECK ENGINE. I WAS MORE CONCERNED WITH THE CHECK ENGINE LIGHT SO I WENT AND GOT IT CHECKED. THE CODE CAME UP AS U0155 - WHICH REFERS TO (LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE) MEANING MY ENTIRE DASHBOARD NEEDS TO BE REPLACED BECAUSE OF THIS LEAKING ! I HAVE TAKEN MY CAR ON MULTIPLE OCCASIONS TO VW DEALERSHIP FOR SERVICING (NEVER FOR THIS PROBLEM) AND THEY NEVER ONCE TOLD ME ANYTHING ABOUT CLEANING THE SUNROOF DRAINS EVERY TWO YEARS AS MAINTENANCE, IT IS VISIBLE TO THE NAKED EYE THAT MY SUNROOF IS MESSED UP BECAUSE WHEN I PURCHASED IT THE LINING ON THE CAR AROUND THE SUNROOF IS DROOPING AND I CANNOT OPEN THE SUNROOF BECAUSE OF THIS. I NEVER THOUGHT OF IT AS A BIG DEAL BECAUSE I DON'T USE A SUNROOF BUT HOW WAS I SUPPOSED TO KNOW THERE WAS A LEAK WITHOUT ANYONE TELLING ME THAT WAS EVEN POSSIBLE. I LOOKED UP THIS PROBLEM ONLINE, THAT'S HOW I KNOW WHAT'S WRONG WITH MY CAR. I REFUSE TO GET IT "DIAGNOSED" AND SPEND OVER 200$ ON JUST A DIAGNOSIS WHEN I ALREADY KNOW WHAT THE PROBLEM IS AND THEY'LL END UP CHARGING WAY MORE TO ACTUALLY FIX THE PROBLEM. THIS IS MY FIRST CAR AND I DON'T KNOW MUCH OF ANYTHING ABOUT CARS EXCEPT KEEPING UP WITH OIL AND FILTER CHANGES, FUEL INJECTORS, AND CHANGING MY TIRES WHEN THE TREAD IS GETTING LOW. I HAVE DONE ALL OF THAT AT EACH CHECKPOINT SINCE I PURCHASED AT 63,000 MILES. THERE IS SO MUCH CONDENSATION INSIDE I CAN BARELY SEE OUT MY WINDOWS, I HAVE SIT FOR AT LEAST A HALF HOUR CAR ON TO BE ABLE TO SEE & DRIVE.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

May 18, 2015
NHTSA ID Number: 10823126
Consumer Location: TYLER, TX
VIN: 3VWSR69MX4M****

Summary of Complaint

I WAS DRIVING MY VW JETTA 2004 TDI ON A HIGHWAY, I WAS USING MY HIGH BEAM AND LOW BEAM HEADLIGHTS TO YIELD TO INCOMING TRAFFIC WHEN ALL OF A SADDEN MY HEADLIGHTS WENT OFF, I HAD TO STOP IT WAS VERY DARK AND DANGEROUS ROAD, I MOVED AND WIGGLE THE LEVER TO SEE IF I COULD MAKE IT COME ON AGAIN, EVENTUALLY IT DID, IT DID THAT ABOUT 4 TIMES,EVERY TIME IT SCARED THE ... OUT OF ME COULD NOT SEE ROAD. TOOK IT TO A MECHANIC, REPLACED THE TURN SIGNAL HIGH BEAM LOW BEAM AND CRUSE CONTROL LEVER, ITS ALL IN ONE LEVER. I LOOKED ON LINE TO SEE IF SOMEONE ELSE HAVE THE SAME PROBLEM AND IT SEEMS THAT IS A COMMON PROBLEM WITH THIS VEHICLE.

Components: ELECTRICAL SYSTEM

December 12, 2015
NHTSA ID Number: 10820663
Consumer Location: SANTA CRUZ, CA
VIN: 3VWSE69MX4M****

Summary of Complaint

THE HIGH VOLTAGE FUSE BOX, THAT SITS ON TOP OF THE BATTERY MELTED DUE TO HEAT AND POOR DESIGN. THIS CAUSED A SHORT AND COMPLETE LOSS OF POWER TO MY VEHICLE. THIS WAS BOTH DANGEROUS AND FRIGHTENING! I WAS ON THE FREEWAY GOING 60MPH AND COULD HAVE EASILY LOST CONTROL OF THE VEHICLE, CAUSING AN INJURY OR FATAL ACCIDENT. I FOUND 44 SIMILAR COMPLAINTS REGARDING THIS SAME ISSUE AND AM SURPRISED THAT THIS PUBLIC AGENCY HAS FAILED TO TAKE ANY ACTION ON THIS, AND DEMANDING A RECALL, AND THUS RESOLVING A DANGEROUSLY REOCCURRING ELECTRICAL ISSUE.

Components: ELECTRICAL SYSTEM

September 23, 2015
NHTSA ID Number: 10777794
Consumer Location: ESCONDIDO, CA
VIN: 3VWSE69M34M****

Summary of Complaint

I HAVE REPLACED MY BATTERY TWICE AND MY ALTERNATOR ONCE. MY CAR COMPLETELY SHUTS DOWN WHEN I PART IT. I HAVE ALSO TURNED ON MY CAR AND THEN COMPLETELY SHUTS DOWN BY ITSELF, YET IF I JUMP START IT WILL TURN ON. I'M NOT ABLE TO TURN MY CAR BACK ON, AS THOUGH SOMETHING IS DRAINING MY BATTERY. THIS HAS BEEN OCCURRING FOR OVER ONE YEAR NOW AND I'M GETTING STRANDED AT MY LAST DESTINATION AND HAVE HAD TO GET TOWED TO THE MECHANIC SHOW. IT'S GETTING VERY EXPENSIVE AND RIDICULOUS. THE MECHANIC HAS DONE HIS DUE DILIGENCE BUT PROBLEM IS STILL OCCURRING. I'M AFRAID TO DRIVE ON THE HIGHWAY IN FEAR MY CAR WILL SHUT DOWN! *TR

Components: UNKNOWN OR OTHER

December 14, 2012
NHTSA ID Number: 10761155
Consumer Location: WAHIAWA, HI
VIN: 3VWSE69MX4M****

Summary of Complaint

THE SUNROOF BEGAN TO LEAK. NOW ALL OF THE INSIDE OF OUR CAR IS FULL OF MOLD AND I CAN'T EVEN DRIVE IT BECAUSE I HAVE TWO CHILDREN, AND I AM AFRAID TO EXPOSE THEM TO ALL THIS MOLD. WHEN I CALLED A VOLKSWAGEN DEALERSHIP ABOUT THE ISSUE THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS MY RESPONSIBILITY TO KNOW ABOUT THE SUNROOF RECALL ON THIS VEHICLE. WE ACTUALLY DIDN'T FIND OUT ABOUT THE RECALL UNTIL WE ARRIVED IN THE STATES, WE HAD LIVED OVER SEAS BEFORE THE LEAK STARTED AND WE WERE NEVER INFORMED ABOUT THIS RECALL. WHAT CAN I DO? IS THERE ANYWAY THAT THE VOLKSWAGEN COMPANY HELP US WITH THIS ISSUE ESPECIALLY SINCE THERE WAS A LAWSUIT FILED AGAINST THEM ON THIS ISSUE?

Components: FUEL SYSTEM, DIESEL

August 01, 2008
NHTSA ID Number: 10759094
Consumer Location: BALTIMORE, MD
VIN: WVWSR61J14W****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING FUEL INTO THE ENGINE COMPARTMENT. AN INDEPENDENT MECHANIC STATED THAT THE TANDEM PUMP BECAME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000. UPDATED 10/9/15 *LN THE CONSUMER BELIEVED HIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE FUEL SYSTEM RECALL. HOWEVER, HIS PRODUCTION YEAR WAS NOT INCLUDED. UPDATED 04/11/16.*JB *CN

Components: SERVICE BRAKES ENGINE

April 29, 2013
NHTSA ID Number: 10747218
Consumer Location: Unknown
VIN: 3VWSK69M24M****

Summary of Complaint

I PURCHASED MY CAR BACK IN OCTOBER 2013. WHEN I PURCHASED MY CAR, THE MECHANIC SAID THAT HE REPLACED THE ABS SYSTEM. THE LIGHTS WERE NOT ON WHEN I BOUGHT IT. A FEW MONTHS LATER, OUT OF THE BLUE IN ABOUT APRIL 2014, I WAS TURNING MY CAR ON AND THE ENGINE LIGHT, THE ABS LIGHT AND THE BRAKE LIGHT ALL CAME ON MOMENTARILY AFTER TURNING MY ENGINE ON AS I WAS STILL IN PARK. MY CAR HAD CLOSE TO 100,000 MILES ON IT. THE PROBLEM WENT AWAY AND SHORTLY CAME BACK A WEEK LATER. EVER SINCE, IT HAS BEEN ON. EVERY ONCE IN A WHILE, ALL OF THE LIGHTS WOULD GO OFF. LUCKILY THE LIGHTS ALL WENT OFF FOR A FEW DAYS AROUND MY INSPECTION TIME FOR THE 2014 YEAR AND MY CAR PASSED. NOT EVEN THREE DAYS LATER THEY ALL CAME BACK ON. THIS TIME OCTOBER 2015 INSPECTION IS COMING UP AND MY LIGHTS ARE ALL ON. SINCE THE ENGINE LIGHT IS ON, I CANNOT PASS INSPECTION. THE CODE READER SAYS IT IS A MISCOMMUNICATION ERROR, OR A U0121 ERROR. I HAVE DONE A LOT OF INVESTIGATION AND CLEANING UP THE MODULE AND THE CONTACTS, CLEARED THE CODES, AND MY PROBLEM IS STILL THERE.

Components: UNKNOWN OR OTHER

July 01, 2015
NHTSA ID Number: 10747223
Consumer Location: Unknown
VIN: 3VWSK69M24M****

Summary of Complaint

JUST A FEW WEEKS AGO I NOTICED THAT MY TRUNK LOCK DOES NOT LATCH. WHEN I AM DRIVING, THE DOOR LIGHT IS RED ON ON MY DASHBOARD. I GOT OUT, CHECKED ALL OF MY DOORS AND THE LIGHT WAS STILL ON. I ALSO PUT MY CAR IN PARK, TURNED OFF THE ENGINE AND TESTED ALL OF THE DOORS AGAIN BY FIRST LOCKING MY CAR. I NOTICED THAT MY CAR DID NOT MAKE THE LITTLE "BEEP" NOISE TO INDICATE THAT THE CAR WAS LOCKED. I PROCEEDED TO TEST ALL OF THE DOORS AND WHEN I GOT TO THE TRUNK, I COULD OPEN IT AND IT MADE THE CAR ALARM GO OFF. WITH THIS SITUATION, ANYONE CAN BREAK INTO MY CAR, STEAL MY STUFF, AND POTENTIALLY EVEN STEAL MY CAR AS WELL.

Components: SEATS

April 25, 2015
NHTSA ID Number: 10713034
Consumer Location: WARSAW, OH
VIN: 3VWSK69M04M****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEAT FUNCTION ON THE DRIVER SIDE BURNED THROUGH THE SEAT ON THE CONTACT'S RIGHT LEG. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Components: ELECTRICAL SYSTEM SEATS

December 15, 2014
NHTSA ID Number: 10679573
Consumer Location: ALAMOGORDO, NM
VIN: WVWSR61J64W****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS SMOKE COMING FROM THE HEATED SEATS ON THE FRONT PASSENGER SIDE THE CONTACT STATED THAT THERE WAS A HOLE BURNED INTO THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED . THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/31/17*LJ UPDATED 06/02/2017*JS

Components: ENGINE

August 02, 2013
NHTSA ID Number: 10638712
Consumer Location: Unknown
VIN: 3VWRA69M44M****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED, THE EPC WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASS AIR FLOW SYSTEM FAILED. THE DEALER PREVIOUSLY REPLACED THE MASS AIR FLOW SYSTEM DUE TO THE CHECK ENGINE INDICATOR ILLUMINATING, BUT THE FAILURE PERSISTED. THE TECHNICIAN STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Components: AIR BAGS

September 19, 2014
NHTSA ID Number: 10638107
Consumer Location: BALTIMORE, MD
VIN: WVWSE61J24W****

Summary of Complaint

I WAS DRIVING MY CHILDREN TO SCHOOL IN THE MORNING. THEY WERE DOING CONSTRUCTION ON THE ROADS AROUND MY HOUSE AND ALL THE SEWER CAPS WERE EXPOSED. THEY ARE RE-PAVING ALL THE STREETS. I BARELY CLIPPED ONE AND MY DRIVER SIDE "SIDE" AIRBAGS (HEADLINER AIR BAGS AND THE DRIVER SEAT SIDE AIRBAGS) DEPLOYED FOR NO REASON. THERE WAS NO COLLISION, NO IMPACT. I BARELY CLIPPED THE SEWER CAP AND I'M NOT EVEN POSITIVE THE AIRBAG DEPLOYMENT OCCURRED AT THE SAME TIME. VWOA IS CURRENTLY INVESTIGATING BUT AFTER READING ABOUT AIR BAG DEPLOYMENTS FOR SOME TIME NOW, I CAN'T IMAGING THAT RUNNING OVER A SEWER COVER AT 15 MPH AND BARELY CLIPPING IT WOULD BE ENOUGH TO DEPLOY THE SIDE AIR BAGS. LUCKILY I WAS ABLE TO STOP THE CAR AND GET IT TO SIDE OF THE ROAD WITHOUT INJURING MYSELF OR ANYONE ELSE. IT WAS A VERY SCARY SITUATION. STILL WAITING TO HEAR THE OUTCOME FROM VW. *TR

Components: LATCHES/LOCKS/LINKAGES

May 19, 2014
NHTSA ID Number: 10633141
Consumer Location: LUTZ, FL
VIN: 3VWRR69M84M****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR DOOR FAILED TO UNLOCK WITH THE REMOTE ACCESS OR MANUALLY. ALSO, THE DOOR FAILED TO OPEN MANUALLY WHEN THE HANDLE WAS PULLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 7/14/15*CN THE CONSUMER STATED THE LEFT REAR DOOR WOULD NOT UNLOCK OR OPEN USING THE REMOTE, OR USING THE DRIVER'S SWITCH ON THE PANEL. ALSO, THE REAR DOOR COULD NT BE OPENED, EVEN WITH TRYING TO USE THE DOOR HANDLE. UPDATED 05/10/16.*JB

Components: ENGINE AND ENGINE COOLING

January 01, 2008
NHTSA ID Number: 10608275
Consumer Location: HONOLULU, HI
VIN: 3VWRK69M54M****

Summary of Complaint

I DRIVE A 2004 VOLKSWAGEN JETTA AND IN 2008 IT BEGAN SMELLING OF CRAYONS. THE SMELL HAS SLOWLY PROGRESSED OVER THE YEARS TO THE POINT OF NAUSEATING MYSELF AND MY PASSENGERS. ON MY DRIVE TO WORK THE SMELL IS SO POTENT THAT I AM NOT ABLE TO UST THE A/C AS IT HAS THE SMELL STUCK IN IT AND WHEN THE WINDOWS ARE UP THE SMELL IS VERY BAD. IF YOU EVEN SIT IN THE CAR FOR A MINUTE WHEN YOU EXIT YOUR CLOTHES AND HAIR AND SKIN SMELL LIKE CRAYONS. WHEN THE CAR GETS HOT FROM SITTING IN THE SUN THE SMELL IS VERY VERY STRONG. WHEN OTHER PASSENGERS ENTER MY CAR, THEY EXPERIENCE HEAD ACHES, EXTREME ALLERGY SYMPTOMS, AND SICK TO THE STOMACH FEELINGS. I'VE REACHED OUT TO VOLKSWAGEN THROUGH BOTH DEALER AND THE VW OF AMERICA WEBSITE. DEALERSHIPS SAY THERE IS NO FIX FOR THIS SMELL (CAUSED BY AN OUTGASSING OF SOUND DEADENING MATERIAL). VOLKSWAGEN DENIES CLAIMS OF THIS BEING AN ISSUE. HOWEVER, IF YOU TYPE "MY JETTA SMELLS LIKE" INTO ANY SEARCH ENGINE IT IMMEDIATELY POPULATES WITH "CRAYONS". I AM FRUSTRATED THAT MY CAR PHYSICALLY MAKES ME SICK AND THE MANUFACTURER REMAINS PURPOSEFULLY OBLIVIOUS TO WHAT COULD ONLY BE DESCRIBED AS A DESIGN FLAW. I'M POSTING THIS CLAIM AS A PUBLIC RECORD TO A DESIGN FLAW IN OLDER MODELS OF VWS. *TR

Components: ELECTRICAL SYSTEM

June 03, 2014
NHTSA ID Number: 10597643
Consumer Location: CHARLESTON, SC
VIN: 3VWSE69M04M****

Summary of Complaint

THE BATTERY FUSE BOX MELTED DUE TO CORROSION ON THE TERMINAL OF THE ALTERNATOR WIRE, THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND CARS OF SIMILAR MAKE (AUDI A4, TT ETC.) AND CAN LEAD TO FIRES. *TR

Components: ENGINE AND ENGINE COOLING

June 05, 2012
NHTSA ID Number: 10595832
Consumer Location: HONOLULU, HI
VIN: 3VWRK69M54M****

Summary of Complaint

WHILE DRIVING WITH THE AIR-CONDITIONING RUNNING THERE WAS FOAM COMING OUT OF THE AIR VENTS, HITTING THE FACE AND EYES AND CAUSING A NEAR MISS ON THE HIGHWAY. THE PROBLEM HAS SINCE WORSENED AND FOAM GETS ALL OVER YOUR CLOTHES AND IN YOUR CAR. THE PROBLEM HAS GONE SO FAR THAT THE AIR BLEND IS AFFECTED. THE AIRFLOW COMES FROM ALL VENTS REGARDLESS OF WHAT SECTION YOU HAVE SELECTED. CONTACTED VOLKSWAGEN OF AMERICA AND THEY ARE SAYING THAT THERE IS NO DANGER AND NO REASON FOR A RECALL. *TR

VOLKSWAGEN JETTA Sold

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