|Rearview Video Systems||Standard|
|Dynamic Head Restraints||Not Available|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Pelvis/Torso||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Available|
|Safety Power Windows (Anti-Pinch) locations||Driver, Front Passenger, Rear Seat|
|NHTSA ID Number:||11457655|
|Consumer Location:||VICTORIA, TX|
I purchased this car brand new Oct 2016. Since then I have experienced multiple sensor failures year after year… At first we thought this was a one time failure but as more and more issues came our concerns grew. I have changed out the radio, 3 speed sensors, and now am having more issues with different symptoms. For example my epc light is no and my check engine is on along with the other typical light i have seen with my speed sensor issues. I can not confidently pass any cars because the car stalls at 3000 rpms. I consider this car a safety issue on the road and i do not want this car anymore because i do not know what hidden failures will appear later on after fixing these.
|NHTSA ID Number:||11449197|
|Consumer Location:||HOBART, WA|
Driver airbag warning came on. Lost use of all controls on steering wheel. Probable clockspring failure
|NHTSA ID Number:||11448373|
|Consumer Location:||KENSINGTON, MD|
The clock spring has failed in my car unexpectedly and rapidly, exposing me as a teenage driver in college to complete unsafely while driving my car, as the airbags and brake assist that my parents wanted in my car to keep me safe do not function. There have been recalls on volkswagens for the clock spring before, and there should be one now. The car is 7 years old and has a little less than 73,000 miles on it - the clock spring should not be failing.
|NHTSA ID Number:||11445882|
|Consumer Location:||LONG BEACH, CA|
Within 55,000 miles I needed to replace both of my front wheel bearings, for an approximate cost of $1,000. I have done some research and talked to many people and found out that wheel bearings should not go bad on a car with 60K miles. It would be understandable if one went bad due to a defect but both going bad has me quite confused and angry at the cost of these repairs. I wrote VW about this problem and was told that since the vehicle was no longer under warranty there was nothing they could do. That would be an acceptable answer if wheel bearing failure was to be expected as a normal wear and tear item at 60K miles. But the fact that this is quite early for them to fail, I feel that VW might have issues with the wheel bearings and that others have experienced the same thing with the Passat. I thought I would reach out in case others have reached out as well in order to get VW to address this problem. Thank you.
|NHTSA ID Number:||11445257|
|Consumer Location:||ACCOKEEK, MD|
I started my vehicle and the airbag light was on. Also the adaptive cruise control warning light was on and none of my steering wheel controls work. Not even the horn works. This is a huge safety issue that Volkswagen is aware of based on a past recall. There are no open recalls for my vehicle for this problem but there should be! I cannot even drive my car now because It’s not safe with no working horn or airbag! I researched online what the problem could be and several Volkswagen owners have the EXACT SAME issue. Apparently it’s the clock spring? I am not aware of Volkswagen offering to fix this major issue for their customers.
|NHTSA ID Number:||11435641|
|Consumer Location:||NORWOOD, NC|
On October 3rd, 2021 the minder to change oil service came on and a wrench in the display. As the mechanic had set the incorrect timing interval between services, I went into the menu to attempt to reset the service minder but never got that far as the airbag light came on and all buttons on the steering wheel stopped responding. My husband in the passenger seat instructed me to restart the car and this did not reset any warnings but also showed the ACC: Error, in the display alternating with the Airbag: Error. The dealership wants $ 165 just to plug in the diagnostic reader and won't apply it to a repair and says this car has no open recalls which I am aware of. However, there was an airbag recall including the 2015 year build Passat, but the dealership wants payment to diagnose. When the car is stirred to make a 90 degree left hand turn I can hear a coil in the steering wheel cracking at times. Frequently, the airbag light for the passenger scale stays on but may go out if someone goes to sit in the passenger seat. All seat belts are unlocked at the top, and the receivers for the buckles look fine and nothing is stuck in them. I have not yet lifted the seats to inspect the harnesses but I doubt I will be able to fix anything as I cannot reset the codes anyhow. Not being able to change the information on the instrument panel from useless Error Messages is distracting. Tell VW to read an airbag fault light for free! This is a safety concern for every passenger and should not be taken advantage of to make a service department money. How can I find out if this model was added to the air bag recalls or is in the process of being added? Honda has a lifetime warranty service for free on all safety restraints. I am surprised that VW does not make safety their highest priority. I'm not certain the Forward Collision Warning is affected but the lanes blink Orange showing me the ACC is not responsive and it's close enough in function to mention just in case it may not work.
|NHTSA ID Number:||11430569|
|Consumer Location:||GEORGETOWN, TX|
The automatic emergency braking has applied three times while driving this vehicle. Once on a freeway onramp curve in traffic with following car, twice driving on different paved city streets. All three times were daylight and no other vehicle or obstruction in front of my car. This to me is asking for a trailing vehicle to rear end collide, or maybe even worse yet what would happen if this were to happen on rain slick or snow covered road? I did take it to an authorized VW dealer after the second brake application and of course they could not replicate the brake issue. I did not have it checked the first time since I falsely assumed I had done something I had not thought about. Now, after the third time, I am sure that it is the car and not something I have done. I have not been back to VW shop yet after this third time. My wife is scared to drive the car now and I am concerned about myself. I do not think the VW dealer went any further than a test drive and maybe a computer check after the second braking I encountered. There have been no warning lights or messages on my car dash before or after all three times. The dash light warning to "BRAKE!" did light up as the brakes were applying on their own. As a small aside comment, I was a professional highway truck driver with over a million miles driving and achieved a 28 year safe driving record. That has let me make this statement with a lot of "boots on the ground" certainty.
|NHTSA ID Number:||11430116|
|Consumer Location:||BEAUMONT, TX|
In less than 51,000 miles 3 wheel speed sensors have required replacement. An unacceptable average failure rate of once every 1.7 years or 17,000 miles. Failure of one of these components disables all safety systems including air bags. How could such an obviously unreliable part not be subject to a safety recall.
|NHTSA ID Number:||11428166|
|Consumer Location:||SAN PEDRO, CA|
The car burns an excessive amount of oil and the problem seems to be the same as those that VW settled a class action for on it’s early year model of the same car. Basically I burn a quart of oil every 500 miles and the engine isn’t leaking any oil.
|NHTSA ID Number:||11426232|
|Consumer Location:||OCONTO, WI|
I started my car and it showed up with “airbag error” I then turned off my car and started it again and something along the lines of “front lane assist error” showed up, there was also a clicking noise from my steering wheel anytime I would turn the wheel, the car also was “breakchecking” me (aggressively breaking when barely any pressure applied) when I was trying to drive home and the digital speedometer is no longer showing up on my dash board. I was only able to get a picture of the “airbag error” message
|NHTSA ID Number:||11419594|
After several attempts to identify the cause of my vehicle's excessive oil consumption, white smoke out of tail pipe and illumination of my low oil and EPC lights, the VW dealership has diagnosed my vehicle with a failed air oil seperator/PCV stuck in the open position. During the times the EPC light illuminated, I had a loss of engine power which potentially could have led to engine shut off and caused an accident. I often drive on the highway with construction with my children so sudden engine shut off is a safety risk. On 12/18/20, I took my vehicle to the VW dealership for excessive oil consumption, low oil and EPC lights and white smoke out of tailpipe. The technician diagnosed and repaired a blown upper timing gasket. The problems persisted and I dropped off the vehicle at the dealership on 01/19/21. Dealership advised computer update was needed and was performed. Problems persisted and vehicle was dropped off on 01/30/21 and 03/15/21 for oil consumption tests and advised results were in 'acceptable' range for VW. After researching work history on my vehicle, I remembered I took it in while under warranty (under 36k miles) for fuel smell in cabin when using the heater. VW technicians checked fuel lines, injectors and fuel tank but found nothing wrong. After researching this topic on various VW blogs, I found the fuel smell in cabin was caused by failed PCV system in numerous cases. I believe my air oil seperator/PCV was faulty and began to fail while my vehicle was still under warranty. Further internet research revealed websites and blogs with numerous mentions of failed VW/ Audi PCV systems. I believe my vehicle may have been affected by a faulty part installed and has been overlooked by VW.
|NHTSA ID Number:||11413235|
|Consumer Location:||DENVER, CO|
THE PASSENGER REAR EXTERIOR HANDLE WAS PULLED OFF UNDER NORMAL USE. RENDERING DOOR INOPERATIVE, SAFETY ISSUE.
|NHTSA ID Number:||11404116|
|Consumer Location:||LAS VEGAS, NV|
I WAS DRIVING MY CAR ON SURFACE STREETS AND WHEN MAKING TURNS I STARTED TO HEAR CLICKING NOISES. NEXT TIME I TURNED ON MY CAR AND WENT TO PULL OUT, AN AIRBAG WARNING APPEARED AS WELL AS THE SYMBOL, AND I LOST ALL USE OF MY STEERING WHEEL CONTROLS AS WELL AS MY HORN. IT SEEMS TO BE A FAULTY CLOCK SPRING WHICH IS A REPORTED PROBLEM THAT HAS BEEN INVESTIGATED BUT NOT WITH MY 2016. THE CAR IS ONLY 5 YEARS OLD AND SHOULDN'T BE HAVING THESE ISSUES THAT I HAVE TO REPAIR OUT OF POCKET.
|NHTSA ID Number:||11398059|
|Consumer Location:||TAMARAC, FL|
THE CAR SUDDELY TURNED ON AIRBAG LIGHTS, ABS WHEEL SPEED SENSOR AND, CRUISE CONTROL
|NHTSA ID Number:||11397873|
|Consumer Location:||HUNTSVILLE, AL|
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT OVERHEARD AND ABNORMAL NOISE AS THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS APPROACHING A HILL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE PASSENGER'S SIDE BRAKE PADS AND ROTOR WERE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN TAKEN TO HILEY VOLKSWAGEN OF HUNTSVILLE (6944 HIGHWAY 72 W, HUNTSVILLE, AL 35806, (256) 882-0200) WERE THE OIL WAS CHANGED AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO RETRIEVE ANY FAILURE CODES. THE OIL WAS CHANGED EVERY 3 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.