|Rearview Video Systems||Standard|
|Dynamic Head Restraints||Not Available|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Pelvis/Torso||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Available|
|Safety Power Windows (Anti-Pinch) locations||Driver, Front Passenger, Rear Seat|
|NHTSA ID Number:||11096639|
|Consumer Location:||WILLISTON PARK, NY|
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
|NHTSA ID Number:||11457655|
|Consumer Location:||VICTORIA, TX|
I purchased this car brand new Oct 2016. Since then I have experienced multiple sensor failures year after year… At first we thought this was a one time failure but as more and more issues came our concerns grew. I have changed out the radio, 3 speed sensors, and now am having more issues with different symptoms. For example my epc light is no and my check engine is on along with the other typical light i have seen with my speed sensor issues. I can not confidently pass any cars because the car stalls at 3000 rpms. I consider this car a safety issue on the road and i do not want this car anymore because i do not know what hidden failures will appear later on after fixing these.
|NHTSA ID Number:||11449197|
|Consumer Location:||HOBART, WA|
Driver airbag warning came on. Lost use of all controls on steering wheel. Probable clockspring failure
|NHTSA ID Number:||11448373|
|Consumer Location:||KENSINGTON, MD|
The clock spring has failed in my car unexpectedly and rapidly, exposing me as a teenage driver in college to complete unsafely while driving my car, as the airbags and brake assist that my parents wanted in my car to keep me safe do not function. There have been recalls on volkswagens for the clock spring before, and there should be one now. The car is 7 years old and has a little less than 73,000 miles on it - the clock spring should not be failing.
|NHTSA ID Number:||11445882|
|Consumer Location:||LONG BEACH, CA|
Within 55,000 miles I needed to replace both of my front wheel bearings, for an approximate cost of $1,000. I have done some research and talked to many people and found out that wheel bearings should not go bad on a car with 60K miles. It would be understandable if one went bad due to a defect but both going bad has me quite confused and angry at the cost of these repairs. I wrote VW about this problem and was told that since the vehicle was no longer under warranty there was nothing they could do. That would be an acceptable answer if wheel bearing failure was to be expected as a normal wear and tear item at 60K miles. But the fact that this is quite early for them to fail, I feel that VW might have issues with the wheel bearings and that others have experienced the same thing with the Passat. I thought I would reach out in case others have reached out as well in order to get VW to address this problem. Thank you.
|NHTSA ID Number:||11445257|
|Consumer Location:||ACCOKEEK, MD|
I started my vehicle and the airbag light was on. Also the adaptive cruise control warning light was on and none of my steering wheel controls work. Not even the horn works. This is a huge safety issue that Volkswagen is aware of based on a past recall. There are no open recalls for my vehicle for this problem but there should be! I cannot even drive my car now because It’s not safe with no working horn or airbag! I researched online what the problem could be and several Volkswagen owners have the EXACT SAME issue. Apparently it’s the clock spring? I am not aware of Volkswagen offering to fix this major issue for their customers.
|NHTSA ID Number:||11435641|
|Consumer Location:||NORWOOD, NC|
On October 3rd, 2021 the minder to change oil service came on and a wrench in the display. As the mechanic had set the incorrect timing interval between services, I went into the menu to attempt to reset the service minder but never got that far as the airbag light came on and all buttons on the steering wheel stopped responding. My husband in the passenger seat instructed me to restart the car and this did not reset any warnings but also showed the ACC: Error, in the display alternating with the Airbag: Error. The dealership wants $ 165 just to plug in the diagnostic reader and won't apply it to a repair and says this car has no open recalls which I am aware of. However, there was an airbag recall including the 2015 year build Passat, but the dealership wants payment to diagnose. When the car is stirred to make a 90 degree left hand turn I can hear a coil in the steering wheel cracking at times. Frequently, the airbag light for the passenger scale stays on but may go out if someone goes to sit in the passenger seat. All seat belts are unlocked at the top, and the receivers for the buckles look fine and nothing is stuck in them. I have not yet lifted the seats to inspect the harnesses but I doubt I will be able to fix anything as I cannot reset the codes anyhow. Not being able to change the information on the instrument panel from useless Error Messages is distracting. Tell VW to read an airbag fault light for free! This is a safety concern for every passenger and should not be taken advantage of to make a service department money. How can I find out if this model was added to the air bag recalls or is in the process of being added? Honda has a lifetime warranty service for free on all safety restraints. I am surprised that VW does not make safety their highest priority. I'm not certain the Forward Collision Warning is affected but the lanes blink Orange showing me the ACC is not responsive and it's close enough in function to mention just in case it may not work.
|NHTSA ID Number:||11430569|
|Consumer Location:||GEORGETOWN, TX|
The automatic emergency braking has applied three times while driving this vehicle. Once on a freeway onramp curve in traffic with following car, twice driving on different paved city streets. All three times were daylight and no other vehicle or obstruction in front of my car. This to me is asking for a trailing vehicle to rear end collide, or maybe even worse yet what would happen if this were to happen on rain slick or snow covered road? I did take it to an authorized VW dealer after the second brake application and of course they could not replicate the brake issue. I did not have it checked the first time since I falsely assumed I had done something I had not thought about. Now, after the third time, I am sure that it is the car and not something I have done. I have not been back to VW shop yet after this third time. My wife is scared to drive the car now and I am concerned about myself. I do not think the VW dealer went any further than a test drive and maybe a computer check after the second braking I encountered. There have been no warning lights or messages on my car dash before or after all three times. The dash light warning to "BRAKE!" did light up as the brakes were applying on their own. As a small aside comment, I was a professional highway truck driver with over a million miles driving and achieved a 28 year safe driving record. That has let me make this statement with a lot of "boots on the ground" certainty.
|NHTSA ID Number:||11430116|
|Consumer Location:||BEAUMONT, TX|
In less than 51,000 miles 3 wheel speed sensors have required replacement. An unacceptable average failure rate of once every 1.7 years or 17,000 miles. Failure of one of these components disables all safety systems including air bags. How could such an obviously unreliable part not be subject to a safety recall.
|NHTSA ID Number:||11428166|
|Consumer Location:||SAN PEDRO, CA|
The car burns an excessive amount of oil and the problem seems to be the same as those that VW settled a class action for on it’s early year model of the same car. Basically I burn a quart of oil every 500 miles and the engine isn’t leaking any oil.
|NHTSA ID Number:||11426232|
|Consumer Location:||OCONTO, WI|
I started my car and it showed up with “airbag error” I then turned off my car and started it again and something along the lines of “front lane assist error” showed up, there was also a clicking noise from my steering wheel anytime I would turn the wheel, the car also was “breakchecking” me (aggressively breaking when barely any pressure applied) when I was trying to drive home and the digital speedometer is no longer showing up on my dash board. I was only able to get a picture of the “airbag error” message
|NHTSA ID Number:||11419594|
After several attempts to identify the cause of my vehicle's excessive oil consumption, white smoke out of tail pipe and illumination of my low oil and EPC lights, the VW dealership has diagnosed my vehicle with a failed air oil seperator/PCV stuck in the open position. During the times the EPC light illuminated, I had a loss of engine power which potentially could have led to engine shut off and caused an accident. I often drive on the highway with construction with my children so sudden engine shut off is a safety risk. On 12/18/20, I took my vehicle to the VW dealership for excessive oil consumption, low oil and EPC lights and white smoke out of tailpipe. The technician diagnosed and repaired a blown upper timing gasket. The problems persisted and I dropped off the vehicle at the dealership on 01/19/21. Dealership advised computer update was needed and was performed. Problems persisted and vehicle was dropped off on 01/30/21 and 03/15/21 for oil consumption tests and advised results were in 'acceptable' range for VW. After researching work history on my vehicle, I remembered I took it in while under warranty (under 36k miles) for fuel smell in cabin when using the heater. VW technicians checked fuel lines, injectors and fuel tank but found nothing wrong. After researching this topic on various VW blogs, I found the fuel smell in cabin was caused by failed PCV system in numerous cases. I believe my air oil seperator/PCV was faulty and began to fail while my vehicle was still under warranty. Further internet research revealed websites and blogs with numerous mentions of failed VW/ Audi PCV systems. I believe my vehicle may have been affected by a faulty part installed and has been overlooked by VW.
|NHTSA ID Number:||11413235|
|Consumer Location:||DENVER, CO|
THE PASSENGER REAR EXTERIOR HANDLE WAS PULLED OFF UNDER NORMAL USE. RENDERING DOOR INOPERATIVE, SAFETY ISSUE.
|NHTSA ID Number:||11404116|
|Consumer Location:||LAS VEGAS, NV|
I WAS DRIVING MY CAR ON SURFACE STREETS AND WHEN MAKING TURNS I STARTED TO HEAR CLICKING NOISES. NEXT TIME I TURNED ON MY CAR AND WENT TO PULL OUT, AN AIRBAG WARNING APPEARED AS WELL AS THE SYMBOL, AND I LOST ALL USE OF MY STEERING WHEEL CONTROLS AS WELL AS MY HORN. IT SEEMS TO BE A FAULTY CLOCK SPRING WHICH IS A REPORTED PROBLEM THAT HAS BEEN INVESTIGATED BUT NOT WITH MY 2016. THE CAR IS ONLY 5 YEARS OLD AND SHOULDN'T BE HAVING THESE ISSUES THAT I HAVE TO REPAIR OUT OF POCKET.
|NHTSA ID Number:||11398059|
|Consumer Location:||TAMARAC, FL|
THE CAR SUDDELY TURNED ON AIRBAG LIGHTS, ABS WHEEL SPEED SENSOR AND, CRUISE CONTROL
|NHTSA ID Number:||11397873|
|Consumer Location:||HUNTSVILLE, AL|
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT OVERHEARD AND ABNORMAL NOISE AS THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS APPROACHING A HILL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE PASSENGER'S SIDE BRAKE PADS AND ROTOR WERE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN TAKEN TO HILEY VOLKSWAGEN OF HUNTSVILLE (6944 HIGHWAY 72 W, HUNTSVILLE, AL 35806, (256) 882-0200) WERE THE OIL WAS CHANGED AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO RETRIEVE ANY FAILURE CODES. THE OIL WAS CHANGED EVERY 3 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
|NHTSA ID Number:||11383016|
|Consumer Location:||FORT WORTH, TX|
I HAVE HAD 2 DIAGNOSTICS DONE ON THIS CAR AT 69 THOUSAND MILES EPC LIGHT COMES ON AGAIN AND NOW THE FUEL SYSTEM IS MESSED UP, FUEL INJECTORS ALL 4 I WAS TOLD IS BAD,THE DEALERSHIP PRINCIPLE VW TOLD ME THAT IT WAS THE FUEL SYSTEM AND THERE HAS BEEN RECALLS BUT WANT TO CHARGE ALMOST 3,000 DOLLARS FOR THIS PROBLEM. NEEDS TO BE INVESTIGATED BECAUSE THEY DID NOT MEANTION THE RECALL I WAS TOLD ABOUT IT
|NHTSA ID Number:||11364498|
|Consumer Location:||METAIRIE, LA|
I WAS DRIVING UNDER AN OVERPASS ON THE FAR-RIGHT LANE AT 25 MPH WHEN THE CAR'S FRONT ASSIST SYSTEM ACTIVATED BRINGING THE CAR TO A FULL STOP ALL OF A SUDDEN. THERE WEREN'T ANY CARS IN FRONT OR NEXT TO ME.
|NHTSA ID Number:||11337346|
|Consumer Location:||DAVENPORT, FL|
WHILE DRIVING AND TRYING TO STOP IT APPEARS THAT BRAKES/ABS ARE NOT FUNCTIONING PROPERLY. ABS, TPMS, TRACTION CONTROL, SRS WARNING LIGHTS HAVE COME ON FOR THE SECOND TIME IN JUST A FEW MONTHS SPAN. DEALER SAID IT WAS FAULTY ABS WHEEL SPEED SENSORS BOTH TIMES (BOTH REAR). IT APPEARS THAT IT IS THE SAME ISSUE AS NHTSA ID NUMBER: 11265312. *TR
|NHTSA ID Number:||11331240|
|Consumer Location:||SUWANEE, GA|
WHILE THE VEHICLE IS PARKED THE FUEL PUMP CONTINUES TO RUN AFTER TURNING ENGINE OFF; THE ISSUE DISAPPEARS IF THE ENGINE IS STARTED THEN TURNED OFF; FAN LIKE NOISE COMES FROM UNDER THE RIGHT-REAR WHEEL WHILE THE FUEL PUMP RUNS WITH THE ENGINE OFF; THIS ISSUE IS SIMILAR TO RECALL CAMPAIGN NUMBER 17V509000, OR VW RECALL NUMBER 20AE; BATTERY DRAINED AND THEN ENGINE WAS NOT ABLE TO START; *TR
|NHTSA ID Number:||11330287|
|Consumer Location:||ROCKPORT, TX|
WHILE DRIVING THE ABS LIGHT CAME ON (CONSTANT SPEED, HIGHWAY, DRY CONDITIONS), DISABLING CRUISE CONTROL. THE AIRBAG LIGHT THEN CAME ON. THEN THE TIRE SENSOR LIGHT AND FINALLY THE STEERING WHEEL LIGHT AND EXCLAMATION POINT ICON NEXT TO THE STEERING WHEEL LIGHT. *TR
|NHTSA ID Number:||11312133|
|Consumer Location:||HOUSTON, TX|
OIL CONSUMPTION PROBLEM. MY CAR KEEPS BURNING THROUGH OIL. NO SIGNS OF LEAKS EITHER. IT HAS ALREADY BEEN INSPECTED FOR LEAKS.
|NHTSA ID Number:||11311255|
|Consumer Location:||SCHENECTADY, NY|
THE BRAKES AND ROTORS WENT TO SEEN AND THE CAR IS DRIVING FUNNY.
|NHTSA ID Number:||11307250|
|Consumer Location:||PALMETTO BAY, FL|
OUR 2016 VW PASSATT BOUGHT NEW FROM VW DEALER, WHILE DRIVING ALL OF A SUDDEN FEELS LIKE IT LOCKS UP TOTALLY DOWNSHIFT TO ALMOST NEUTRAL , LUCKILY HAS DONE IT MORE THAT 10 TIMES BUT AT SPEEDS OF ONLY UP TO 40 MPH.FEELS LIKE SOMETHING UNDERNEATH TOTALLY LOCKS UP, EITHER TRANSMISSION OR BRAKES, ENGINE DOES NOT SHUT OFF BUT STOPS YOU ALMOST TO COMPLETE STOP, AND THEN RELEASES WITHOUT ENGINE SHUTTING OFF . BROUGHT A FEW TIMES TO DEALER BUT SAYS COULD NOT REPLICATE. UNIT HAS APPROX 55,000 MILES NOW BUT HAS BEEN DOING SINCE UNDER 10,000.
|NHTSA ID Number:||11302726|
THE ELECTRICAL HOUSING FOR HEADLIGHT MELTDOWN CREATING POSSIBLY RISK OF FIRES. WAS DRIVING WHEN FEEL SOME BURNING SMELLING INSIDE THE CAR , NOTHING EL HAPPENED UNTIL STOP THE CAR , WHILE STOP THE CAR AND COMPLETED THE PURCHASES OF SOME GROSERAS WHEN RE START THE VEHICLE THE DASH BOARD LIGHT INDICATING LIGHT BULBS NEED TO BE HECK IS ON AFTER INSPECTION ALL LIGHT SEEMS LIKE IS WORKING OK BUT THE WARNING LIGHT STILL ON . AFTER MORE CLOSE INSPECTION AND GUIDE BY THE SMOKING/ BURNING SMELL DISCOVER SOME OF THE LECTRICAL CONNECTOR MELTED WITH THE ORIGINAL FACTORY LIGHT BULBS . MY CONCERN IS THE VEHICLE FACTOR SETUP CAN PRODUCE COMBUSTION AND MAKE THE VEHICLE CATCH FIRE.
|NHTSA ID Number:||11297751|
|Consumer Location:||FOND DU LAC, WI|
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT WAS NOTIFIED ON SEVERAL OCCASIONS BY OTHER DRIVERS THAT THE REAR BRAKE TAIL LIGHTS WERE DIM AND NOT SUFFICIENT FOR VEHICLES TO FOLLOW BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO BERGSTROM VOLKSWAGEN OF APPLETON (3019 N VICTORY LN #102, APPLETON, WI 54913 (800) 398-6846) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT WAS REFERRED TO NHTSA BY THE MANUFACTURER TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 800.
|NHTSA ID Number:||11290576|
|Consumer Location:||ANNANDALE, VA|
2016 VW PASSAT. DRIVER'S SIDE DOOR LATCH FREEZES SHUT IN TEMPERATURES BELOW FREEZING. THE KEY-LESS ENTRY FOB UNLOCKS THE DOOR BUT THE DOOR CANNOT BE OPENED WHEN PULLING THE HANDLE. ALSO, THE INSIDE HANDLE WILL NOT OPEN THE DOOR. ALL OF THE OTHER DOOR LATCHES WORK NORMALLY. WEATHER CONDITIONS ARE GOOD... NO ICE, SNOW OR FREEZING RAIN. JUST THE TEMPERATURE IS BELOW FREEZING. THIS IS A POTENTIAL LIFE THREATENING SAFETY ISSUE IF SOMEONE WERE TO DRIVE THE CAR AND NOT BE ABLE TO EXIT IN AN EMERGENCY. IT IS POSSIBLE TO ENTER THE CAR FROM THE PASSENGER SIDE, SLIDE OVER TO THE DRIVER'S SIDE AND DRIVE THE CAR. WHEN THE TEMPERATURE RISES ABOVE FREEZING, THE LATCH WORKS.
|NHTSA ID Number:||11286286|
|Consumer Location:||ROSCOE, IL|
SAME ISSUE AS NHTSA ID # 11096639. CAR WAS PARKED, TURNED OFF, AND LOCKED AFTER 3 ADULTS EXITED THE CAR AND ENTERED A STORY. A FEW MINUTES LATER A CONCERNED PERSON RAN IN THE STORE ASKING WHO OWNS A BLACK VW? THE CAR HAD ROLLED AWAY, UNATTENDED, AFTER BEING PARKED ON A SLIGHT INCLINE. IT ROLLED INTO ANOTHER CAR ABOUT 50 YARDS AWAY AT A GAS STATION. NO INJURIES.
|NHTSA ID Number:||11265312|
|Consumer Location:||PALM COAST, FL|
THE ABS SENSOR SYSTEM HAS FAILED ON OUR CAR FOR THE 2ND TIME . THE FIRST TIME IT OCCURRED ON THE LEFT REAR WHEEL IN 2019. WHEN THE SYSTEM FAILS IT TRIGGERS A MULTITUDE OF DASHBOARD ALERTS WHICH ARE EXTREMELY DISTRACTING. OBVIOUSLY THE AUTOMATIC BRAKING WILL NOT FUNCTION. THE FIRST OCCURRENCE WAS AT 43, 705 MILES. I WAS TOLD BY A VW DEALER MECHANIC THAT THIS WAS LIKELY TO OCCUR ON THE OTHER WHEELS. UNFORTUNATELY HE WAS RIGHT. THE ABS SENSOR FAILED ON THE RIGHT REAR WHEEL YESTERDAY AT APPROXIMATELY 61,000. SAFETY FEATURES THAT INCLUDE BLIND SIDE MONITORING ARE ADVERSELY IMPACTED. THE SENSOR ALERT OCCURS WHEN STARTING THE CAR AND STAYS ON WHILE OPERATING THE VEHICLE. THE COST FOR THE REPAIR IS IN THE NEIGHBORHOOD OF $300.00
|NHTSA ID Number:||11256041|
|Consumer Location:||BOISE, ID|
THE CAR HAS AUTONOMOUS BRAKING ISSUE. THE SYSTEM THAT BRAKES THE CAR IF ANOTHER CAR IS DETECTED IN FRONT OF YOU WILL BRAKE EVEN IF NO ONE IS IN FRONT OF YOU. THE CAR WAS IN AT THE DEALER FOUR DIFFERENT TIMES FOR THIS SAME ISSUE. THE LAST TIME IT HAPPENED I WAS INJURED AS A RESULT OF THE ABURT STOP. VW HAD MY CAR FOR 7 WEEKS AND ALL THEY COULD FIND WAS THAT THE CAR WAS OUT OF ALIGNMENT AND THE SENSOR WAS NOT ADJUSTED PROPERLY. THE PROBLEM WITH THIS FINDING IS THAT THEY HAD ALREADY PERFORMED THAT SAME EXACT FIXED A YEAR PRIOR. THEY ALSO STATED ONE OF THE FOUR TIMES THEY HAD IT IN THE SHOP THAT THEY REPLACED THE RADAR UNIT. WHEN THE CAR DOES STOP IT GIVES NO WARNING AND THE STOP IS WAS ABURT AND VIOLENT. I TRADED MYSELF OUT THE VEHICLE AT GREAT EXPENSE TO MYSELF BECAUSE OF THIS ISSUE. VW OFFERED NO TRADE ASSISTANCE ON THIS KNOWN ISSUE. ADDITIONALLY, THE VEHICLE I TRADED IN HOPES THEY'D SEND IT BACK TO GERMANY TO FIGURE THIS OUT IS ACTUALLY FOR SALE ON THE LOCAL DEALER'S LOT. THIS CAR WILL SERIOUS INJURY SOMEONE AND ANY WHO WOULD TRAVEL AROUND IT IF THE VEHICLE STOPS SUDDENLY AGAIN. THE CAR AND THIS KNOWN ISSUE MAY EVEN CAUSE SOMEONE'S DEATH. I ALERTED VW OF AMERICA OF THIS ISSUE AND THEY ARE COMPLETELY DERELICT IN TAKING THE SAFETY OF PEOPLE WHO BOUGHT THESE VEHICLES.
|NHTSA ID Number:||11246174|
|Consumer Location:||ROCKPORT, TX|
THE AIR BAG LIGHT ILLUMINATED AND THEN SOON AFTER ALL STEERING WHEEL BUTTONS BECAME INOPERABLE. DIAGNOSED AS CLOCK SPRING FAILURE. VEHICLE HAS LESS THAN 35,000 MILES.
|NHTSA ID Number:||11231050|
|Consumer Location:||DANVILLE, IN|
STEERING WHEEL BEGAN TO CLICK WHEN TURNING ANY DIRECTION MID-TRIP. VEHICLE WAS IN MOTION AND HAD BEEN IN MOTION FOR APPROX 30 MINUTES WHEN ISSUE BEGAN. ALL STEERING WHEEL BUTTONS, INCLUDING CRUISE CONTROL, NO LONGER WORKED. AIR BAG MALFUNCTION LIGHT ILLUMINATED. DEALER STATED CLOCK SPRING HAD MALFUNCTIONED, ISSUE WAS REPAIRED. NOTED THAT CRUISE CONTROL BUTTONS CONTINUED TO MALFUNCTION POST-REPAIR DEALER CLAIMS 'COINCIDENCE' WITH MALFUNCTION, PUTTING COST ON CUSTOMER TO REPAIR. .
|NHTSA ID Number:||11221556|
CHILD LOCK NOT SAFE EASY OPEN CHILD
|NHTSA ID Number:||11204283|
|Consumer Location:||WARREN, MI|
THE CHECK ENGINE LIGHT IS ON MY CAR SHAKES PUT WHEN DROVE THREE DIFFERENT SHOPS SAID THE ENGINE WENT BAD ONLY AFTER 2 1/2 YEARS OF HAVING THIS VEHICLE WHICH BY THE WAY IS MY ONLY MEANS OF TRANSPORTATION IM NOT RICH TRYING GO STAY A FLOAT AND HAVE BEEN QUOTED $6,000-7,000 FOR A NEW ENGINE WHICH BY THE WAY I DON'T HAVE ON TOP OF PAY A CAR NOTE ON A VEHICLE I CANNOT DRIVE. ALL THE SHOP HAS SAID IT'S NOT WORTH GETTING THE ENGINE REPLACED THE VEHICLE GARBAGE
|NHTSA ID Number:||11203625|
|Consumer Location:||SAN ANTONIO, TX|
I HAVE NOTICED THAT MY PASSAT HAS BRAKE ISSUES THAT LEADS ME TO BELIEVE THAT MY CAR IS AFFECTED BY THE NATIONAL RECALL ON VOLKSWAGEN PASSATS. I HAVE TRIED ON NUMEROUS OCCASIONS TO SET APPOINTMENTS A DEALERSHIP TO HAVE MY CAR EVALUATED BUT TO NO AVAIL. SO AS IN A FURTHER ATTEMPT TO PROTECT THE SAFETY OF ME AND MY FAMILY I AM FILING THIS FORMAL COMPLAINT TO GET SOME HELP BEFORE THERE ARE ANY ISSUES WITH MY CAR. THIS MY EVERYDAY CAR MY WIFE AND CHILDREN OCCUPY THIS VEHICLE REGULARLY, PLEASE IF THEIR ANY WAY FOR ANYONE WHO CAN LOOK INTO MY SITUATION IT WILL BE GREATLY APPRECIATED. THANK YOU
|NHTSA ID Number:||11196925|
|Consumer Location:||ANN ARBOR, MI|
PASSAT BRAKES STARTED SQUEALING AT AROUND 9000 MILES. WHEN SERVICED AT DEALER THEY STATED BRAKES WERE FINE. SQUEALING CONTINUED TO 20K MILES. AGAIN SERVICED AT DEALER AND SAID BRAKES WERE FINE. SQUEELING EVENTUALLY STOPED BUT AFTER NOTICING SEVERE VIBRATION IN STEERING WHEEL DURING FREEWAY DRIVING AND WHEN APPLYING BRAKES, I STOPPED AND TOOK TO NEARBY MECHANIC TO INSPECT. HE REPORTED ROTORS ARE WARPED AT 26K MILES. THIS SHOULD NOT HAPPEN WITH A NEW CAR WITH LIGHT USE. SINCE 3 YEARS JUST PASSED CAR JUST EXITED WARRANTY STATUS. THIS PROBLEM MIGHT BE DUE TO THE ADAPTIVE CRUISE CONTROL FEATURE AS IT TENDS TO APPLY THE BRAKES HARD DURING NORMAL DRIVING IF SET TO SETTING NUMBER 1. TO AVOID HARD BRAKING, I HAVE TO KEEP THE ADAPTIVE CRUISE AT SETTING 3 WHICH IS WHAT I'VE BEEN DOING WHEN I DO USE IT. STILL, THIS SEEMS TO BE A RECURRING ISSUE IN PASSATS AS APPARENT ON SEARCH BOARDS ONLINE. VW SHOULD UPGRADE THEIR ADAPTIVE CRUISE CONTROL FIRMWARE AND REPLACE IMPACTED OWNERS BRAKES, ROTORS AND CALIPERS. BRAKES SHOULD NOT START GOING OUT A 9K MILES AND HAVE WARPED ROTORS AT 26K MILES. THE DEALER SHOULD HAVE CAUGHT THIS PROBLEM WHILE I WAS STILL UNDER WARRANTY INSTEAD OF REPORTING NO ISSUES AND PASSING INSPECTION REPORTS FALSELY. MAKE PEOPLE SAFE, RECALL THIS SAFETY ISSUE IMMEDIATELY.
|NHTSA ID Number:||11185501|
|Consumer Location:||CHINO HILLS, CA|
UPON ENTERING THE FREEWAY MY CAR STALLED OUT AND LOSS POWER. TOOK TO THE NEARBY DEALERSHIP. WAS TOLD IT WAS THE ECM CONTROL MODULE WHICH WILL COST ME $1697.00 TO FIX . IT'S A FIVE DAY FIX AND MY CAR WONT RETURN UNTIL WEDNESDAY. 2016 VW PASSAT ELECTRICAL ENGINE MISFIRE. DEALERSHIP IS VW OF ONTARIO THE CAR IS THERE NOW. SINCE THERE IS A RECALL I'M WONDERING ABOUT REIMBURSEMENT. THE COMPUTER MODULE OF A CAR DOWN NOT USUALLY GO OUT AT 100K MILES. VEHICLE WAS IN MOTION. CONTACT ME AT [XXX]. MY NAME IS [XXX]. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
|NHTSA ID Number:||11184489|
|Consumer Location:||BEAUMONT, CA|
ISSUE WITH THE LANE ASSIST FEATURE. SEEMS LIKE IT IS TO SENSITIVE. ON 3/3/19 I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH ON A SLIGHT CURVED ROAD AND THE WITH CLEAR MARKINGS. THE SYSTEM SEEMS TO HAVE PICKED UP ON SOME TIRE MARKS AND SWERVED TOWARDS THE CENTER MEDIUM WHICH EASILY COULD HAVE CAUSED AN ACCIDENT. I MANAGED TO REGAIN CONTROL AND TURNED THE LANE ASSIST OFF.
|NHTSA ID Number:||11184477|
|Consumer Location:||KOUNTZE, TX|
THE HEADLIGHTS GO VERY DIM 2 SECONDS AFTER THEY ARE TURNED ON. IT'S VERY DANGEROUS BECAUSE YOU CANT SEE ANYTHING MORE THAN 3 INCHES IN FRONT OF YOU.
|NHTSA ID Number:||11153095|
|Consumer Location:||ALPINE, CA|
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, WITHOUT DEPRESSING THE BRAKE PEDAL, THE VEHICLE BEGAN TO BRAKE INDEPENDENTLY AND A WAVY LINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO SOUTH BAY VOLKSWAGEN (LOCATED AT 3131 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 336- 4020) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 171672068. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.