Components: EXTERIOR LIGHTING
March 21, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11405328 |
|---|---|
| Consumer Location: | HAMMOND, LA |
| VIN: | 1VWBH7A30DC**** |
I WAS DRIVING HOME FROM STORE ON A HIGHWAY AROUND 7:30 PM CST ON MARCH 21, 2021 WHEN SUDDENLY MY LIGHTS ON MY CAR STOP WORKING ON THE PASSENGER SIDE. THE A WARNING MESSAGE STATING TO CHECK RIGHT LOW BEAM HEADLIGHT. I DID MY RESEARCH ON THE ERROR AND BOUGHT A REPLACEMENT LIGHT BULB FROM O'REILLY AUTO PARTS TO SOLVE THIS ISSUE. AFTER REPLACING THE BULB, THE PASSENGER SIDE LIGHTS STILL DIDN'T WORK. I CALLED THE VW DEALERSHIP THE NEXT DAY TO GET SCHEDULE AN APPOINTMENT TO FIX THE PROBLEM. IN THE MEANTIME, I DID FURTHER RESEARCH ON THE PROBLEM. I DISCOVERED THAT VW HAD A VOLUNTARY RECALL ON THE 2012 -2013 MODEL YEAR VW PASSAT HEADLIGHT (LOW BEAM) DATED MARCH 17, 2014. THE VEHICLES INCLUDED IN THIS RECALL WERE THOSE MANUFACTURED FROM JANUARY 2011 - NOVEMBER 2012. THIS SEEMED TO BE THE PROBLEM WITH MY VEHICLE WHICH WAS MANUFACTURED IN APRIL 2013 (NOT IN THE RECALL DATE OF MANUFACTURE). I FURTHER DISCOVERED THAT COMPLAINTS OF THIS LOW BEAM ISSUE STARTED IN MAY 2013 AFTER INTERNAL QUALITY ANALYSIS RECEIVED A REPORT OF A QUALITY DEVIATION HAVING BEEN FOUND AFFECTING APPROXIMATELY 150,201 VEHICLES. THERE IS SOME GREY AREA FOR VEHICLES MANUFACTURED BETWEEN DECEMBER 2012 - APRIL 2013. REMEMBER THE BASIS OF DETERMINATION STARTING IN MAY 2013. ON MARCH 25, 2021, I WENT TO THE DEALERSHIP TO GET THIS ISSUE RESOLVE. I EXPLAINED TO THE SERVICE REPRESENTATIVE ABOUT THE RECALL ABOUT THE LOW BEAM HEADLIGHT. HE CHECKED HIS COMPUTER WITH MY VIN AND STATED THIS WAS NOT COVERED ON THE RECALL. THEY SERVICED THE LIGHTS. AFTER GETTING MY KEYS BACK AFTER SERVICE, I CHECKED MY LIGHTS. THE PASSENGER LIGHTS WEREN'T WORKING. THE TECH CAME OUT A WIGGLE THE LIGHT WHICH THEN CAME BACK ON. WHEN I GOT HOME, THE ENTIRE PASSENGER AND DRIVER LOW BEAM NOT WORKING. I WENT BACK THE NEXT DAY WHEN THE REPAIRED THE LIGHT WITH FIX FOR THE RECALL BY REPLACING SOCKET IN HEADLIGHT. THIS IS A MAJOR SAFETY HAZARD.
| NHTSA ID Number: | 11222223 |
|---|---|
| Consumer Location: | SAINT CHARLES, MO |
| VIN: | 1VWBH7A30DC**** |
WHILE DRIVING MY 2013 VW PASSAT, THE AIRBAG LIGHT CAME ON, ON THE DASHBOARD AND STARTED BEEPING. WHEN I PULLED INTO MY GARAGE, I NOTICED THAT THE HORN NO LONGER WORKED AND NONE OF THE STEERING WHEEL FUNCTIONS WORK ANYMORE. I HAVE ONLY 56,718 MILES ON THE CAR AND THE VW DEALER SAYS IT IS NOT COVERED UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR BECAUSE MY WARRANTY DEDUCTIBLE IS $500. THIS IS A SAFETY ISSUE AND VW SHOULD BE REQUIRED TO REPAIR THESE AIRBAG ISSUES, NOT US, THE CONSUMER. THIS IS NOT SOMETHING WE (THE CONSUMERS) ARE CAUSING, THIS IS A VW QUALITY ISSUE.
| NHTSA ID Number: | 11205651 |
|---|---|
| Consumer Location: | SACHSE, TX |
| VIN: | 1VWBH7A30DC**** |
2014 OR 2015 I RECEIVED A LETTER THAT MY AIR BAG CLOCK SPRING RECALL AND ANOTHER ABOUT AIRBAG RECALL.. I WENT TO DEALERSHIP AND THE CHARGER ME 1K FOR THE AIRBAG MODULE THE SAID IT NEEDED TO BE REPLACED AND THAT IT WAS MY RESPONSIBILITY.. THEY INFORMED ME.THAT IT HAD GOT WET.. I'M NOT EVEN SURE WHERE THE MODULE SENSOR IS.. PROPR TO ALL THIS I DID GET AN ERROR AIRBAG WARNING ON MY CAR BUT IT WENT A AWAY I TOOK IT TO DEALERSHIP AND THEY NEVER INFORMED ME ABOUT THE AIRBAG MODULE SENSOR WHILE UNDER WARRANTY. THE SENSOR SHOULD NOT BE IN A PLACE WHERE I CAN GET IT WET.
| NHTSA ID Number: | 11015092 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 1VWBH7A30DC**** |
I WAS TOLD THAT MY AIRBAG ISSUE WAS DUE TO THE SENSOR GETTING WET AND I HAD TO PAY TO FIX IT, AND THEN I RECEIVE LETTER SAYING MY INFLATOR IS PART OF RECALL, THE FIRST RECALL ON MY CAR FOR THE DAYTIME DRIVING LIGHT STILL HAS NOT FIX, ITS BEEN IN THE SHOP AT LEAST THREE TIMES, ON TOP OF THAT YOU CAN MOVE THE GEARS IN MY CAR WITHOUT PRESSING ANYTHING OR BRAKING..
| NHTSA ID Number: | 10971263 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 1VWBH7A30DC**** |
"TAKATA RECALL" CAR WAS RECALLED FOR LIGHTS, AFTER BEING IN THE SHOP MY CAR WOULD NOT START, I WAS TOLD MY SERVICE MANAGER THAT IT WAS DUE TO THE WEATHER, I RESPONDED WITH IT CANT BE CAUSE THE BATTERY IS HOLDING A CHARGE, I WAS KICKED OUT OF SERVICE AREA, I HAVE ALSO PAID FOR MY AIRBAGS TO FIXED AND I COMPLAINED ABOUT THE WARNING LIGHT BEFORE RECALL HAPPENED, AND BEFORE 36K MILAGE EXPERATION.. MY DAY TIME RUNNING LIGHT RECALL, HAS BEEN SERVICED THREE TIMES STILL DOES WORK.. I CANT SEE THE ROAD AT NIGHT. MY CAR SOMETIMES STAHLS IWHILE DRIVING AND WILL NOT GO OVER2KRPM, OH YOU CAN ALSO MOVE THE GEAR SHIFT WITHOUT HOLDING BUTTON DOWN WHILE DRIVING..
| NHTSA ID Number: | 10960000 |
|---|---|
| Consumer Location: | KYLE, TX |
| VIN: | 1VWBH7A30DC**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 10954400 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | 1VWBH7A30DC**** |
1. THE LIGHTING RECALL I HAVE HAD MY CAR SERVICED AT LEAST 4XS FOR LIGHT.. THE LIGHT IS STILL NOT FIXED, EVERY TIME THE HOOD IS OPEN AND CLOSED THE LIGHT GOES OUT. 2. I WAS SENT RECALL LETTER ABOUT AIRBAG, I WENT TO HAVE IT FIXED AND WAS TOLD THAT THE SENSOR GOT WET AND ITS MY RESPONSIBILITY AND WAS CHARGED ALOMOST 1K TO FIX IT.3. MY CAR WHILE DRIVING SAYS SETTINGS ARE NOT ACCESSIBLE, THIS IS CONSTANT AND ITS NOT AS THOUGH IM TRYING TO CHANGE THE SETTINGS, WHILE DRIVING. ALSO THE LAST TIME I TOOK MY CAR IN FOR SERVICE I PAID FOR MY AC FILTER TO BE CHANGED AND IT WASN'T THEY SAID MY TIRES WERE OK THEY WERE NOT. I HAVE BEEN KICKED OUT OF ONE DEALERSHIP BECAUSE THE SERVICE MANAGER WAS CLEARLY A RACIST. I HAVE HAD SO MANY PROBLEMS AND WHEN I CALL VW OF AMERICA IM PUT ON HOLD, JUST TO BE TOLD THAT THERE IS NOTHING THEY CAN DO. NOW THEY ARE CALLING ME OVER, AND OVER TO EXTEND MY WARRANTY, I PAID FOR MY CAR IN FULL.. I CANT GET ONE PERSON TO TAKE MY ISSUES SERIOUSLY, I CAN BARELY SEE THE ROAD WHEN DRIVING, THE CARS SETTINGS CONSTANTLY CHANGE. LAST BUT NOT LEAST I PAID FOR COSMETIC ISSUES AND HAD A NEW BATTERY PUT IN ALL WHILE UNDER WARRANTY. BECAUSE THE SERVICE MANAGER KICKED ME OUT OF DEALERSHIP.
| NHTSA ID Number: | 10947303 |
|---|---|
| Consumer Location: | SARASOTA, FL |
| VIN: | 1VWBH7A30DC**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 10908872 |
|---|---|
| Consumer Location: | MIAMI, FL |
| VIN: | 1VWBH7A30DC**** |
I HAD LEASE THIS CAR WITH THE INTENTION TO PURCHASE FOR THE RESIDUAL VALUE, SINCE MY WIFE AND MY SELF ARE RETIRED AND WE CAN NOT AFFORD TO KEEP SPENDING MONEY, DURING 36 MONTH I MADE MY PAYMENTS AND KEPT MY PART OF THE AGREEMENT, NOW VOLKSWAGEN DEALER CLAIMS THAT THEY CANNOT SALE THE AUTO DUE TO BEEN RECALLED. NOW WHEN ITS TIME FOR VOLKSWAGEN TO COMPLY WITH THERE PART OF THE AGREEMENT, THEY REFUSE TO DO IT, ATTACHED IS A LETTER FROM THE DEALER TELLING ME THAT THEY HAVE A BUYER FOR MY VEHICLE, BUT THEY CANNOT SALE TO ME. THIS IS A FRAUDULENT TYPE OF LETTER.
| NHTSA ID Number: | 10777988 |
|---|---|
| Consumer Location: | FAYETTEVILLE, NC |
| VIN: | 1VWBH7A30DC**** |
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
| NHTSA ID Number: | 11463833 |
|---|---|
| Consumer Location: | CHESTERTOWN, NY |
| VIN: | **** |
The contact owns a 2013 Volkswagen Passat. The contact stated the that while the vehicle was idling, there was an abnormal clicking sound detected. The contact stated that the air bag warning light illuminated and the horn became inoperable. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was 236,000. The VIN was not available.
| NHTSA ID Number: | 11462688 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1VWCN7A33DC**** |
My VW Passat has no turn signals, horn, bright lights, wipers just all steering column and steering wheel controls don’t work. Have even heard airbag don’t work. VW shop in St. Peter’s Missouri said my clock spring is broke but part is back ordered. They said come get the car it is drivable until unknown time part will come in. My car might drive but it is illegal and unsafe to drive without wipers in rain and no turn signals. Unsafe to not have horn, bright lights, or air bag.
| NHTSA ID Number: | 11462440 |
|---|---|
| Consumer Location: | RICHMOND, IN |
| VIN: | 1VWBP7A31DC**** |
On 12/24/21, while driving the Passat and turning, a loud bang could be heard in the steering column and the airbag light illuminated. All steering wheel controls, such as the radio, screen toggles, volume and other associated controls ceased working. Drove straight to our trusted mechanic and was diagnosed with a broken clockspring. Repair was estimated at $436 dollars. Part is still not available to remedy. VW America insists it’s not their problem to fix.
| NHTSA ID Number: | 11462210 |
|---|---|
| Consumer Location: | PANAMA CITY, FL |
| VIN: | 1vwbh7a33dc**** |
The clockspring was repaired June 14 2018, my airbag light turned on when I was backing up my vehicle and none of the steering wheel control buttons operate.
| NHTSA ID Number: | 11462147 |
|---|---|
| Consumer Location: | FREMONT, CA |
| VIN: | WVWBP7AN1DE**** |
VW BCM unit causes vehicle to idle then shut off while driving making it impossible to steer or increase speed.
| NHTSA ID Number: | 11459070 |
|---|---|
| Consumer Location: | LAKE FOREST PARK, WA |
| VIN: | 1VWBP7A37DC**** |
The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system.
| NHTSA ID Number: | 11455578 |
|---|---|
| Consumer Location: | OAKLAND, CA |
| VIN: | 1VWAP7A38DC**** |
The headlights on this vehicle are constantly going out. I’ve had to repair, replace or pay someone to fix it multiple times since I had the vehicle. One repair shop told me that they needed to take the tire off in order to fix the light and charged me $130+ to replace the bulb. I don’t think that the bulbs are the issue, I think that the sockets are. I sent the car in last year because there was a recall on the headlights but they were working fine.
| NHTSA ID Number: | 11455232 |
|---|---|
| Consumer Location: | PRINEVILLE, OR |
| VIN: | 1vwcn7a3xdc**** |
The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact replaced an unknown part of the headlights; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 65,000.
| NHTSA ID Number: | 11452311 |
|---|---|
| Consumer Location: | PATERSON, NJ |
| VIN: | 1vwap7a34dc**** |
my 2013 vw passat with only 61576 miles showed problems with heat on driver side and no heat for passenger side .brought car to dealer on 2/15/2022 and was told heater core was defective and should be changed because it could cause car to over heat and cause damage to engine if not taken care of. i had the car repaired at $1000.00 out of my pocket because they wouldnt cover it in their warrenty. Multiple vw forum members have the same experiance . i contacted vw customer care and they would not help.i believe this is a major recall that could cause someone to blowup their engine for a poor quality heatercore
| NHTSA ID Number: | 11450826 |
|---|---|
| Consumer Location: | OLATHE, KS |
| VIN: | 1vwcn7a38dc**** |
Per Volkswagon the vehicle is known to have a defective steering clock spring. When the part fails, the vehicle steering wheel looses all electronic function. the Airbag is deactivated and the horn does not work. This failure have happened with my vehicle. Volkswagon has initiated a recall; however, it has been 2 months and they can still not provide an eta of when the vehicle will be repaired and have instructed to drive the unsafe vehicle until the parts come in. The failure initially happened in Dec 2021. This week in Feb 2022 I was run off the road by an elderly drive in an SUV that changed lanes. I was unable to notify the other diver that I was next to her because the horn did not work!
| NHTSA ID Number: | 11450690 |
|---|---|
| Consumer Location: | SHOSHONE, ID |
| VIN: | 1VWBN7A35DC**** |
Horn and drivers airbag in steering column no longer work. The clock spring is broken that powers both units.
| NHTSA ID Number: | 11447527 |
|---|---|
| Consumer Location: | YAZOO CITY, MS |
| VIN: | 1VWBP7A30DC**** |
The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle had been parked in the driveway all night and as she was approaching the vehicle, she noticed that the driver’s side air bag had deployed. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact referenced NHTSA Campaign Number: 18V148000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.
| NHTSA ID Number: | 11444459 |
|---|---|
| Consumer Location: | HARLAN, KY |
| VIN: | 1VWCN7A30DC**** |
Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.
| NHTSA ID Number: | 11443853 |
|---|---|
| Consumer Location: | BOCA RATON, FL |
| VIN: | 1VWBP7A34DC**** |
Airbag light is on
| NHTSA ID Number: | 11441771 |
|---|---|
| Consumer Location: | PARACHUTE, CO |
| VIN: | 1vwcn7a39dc**** |
Plugged heater core. OBD code present P2457. Defroster was compromised. Confirmed by VW dealer. Advised by manufacturer to replace heater core and flush system per technical test and repair procedure.
| NHTSA ID Number: | 11441687 |
|---|---|
| Consumer Location: | BOSTON, MA |
| VIN: | Wvwbp7an9de**** |
Vw cc r line burn alot oil 1.000 he burn 1 qr oil
| NHTSA ID Number: | 11436865 |
|---|---|
| Consumer Location: | PATTERSON, CA |
| VIN: | 1vwcn7a36dc**** |
My car's engine performance weakened and it would not go past 40MPH. Two loops appeared on the dashboard flashing, pulled over turned off car then started it again. Two loop icon on dash went away. Started driving again and car would not drive past 20MPH and started making a weird loud noise. I was driving through Patterson Pass Road (very dangerous and super narrow road to even consider pulling over in) Pulled over again and parked my car and walked away from my car since that is too narrow to even consider waiting in the car. I called a towing company to have my car towed to VW dealership. I bought this car not even 2 years ago from VW with only 16k miles. Have done all maintenances on it and this is the second engine problem Ive had in less than 2 years. The first problem was replacing the EGR valve and now this.
| NHTSA ID Number: | 11434070 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 1VWBN7A34DC**** |
When parallel parking, the steering wheel began making a clicking noise when turning. The volume and duration of the clicking increased after pulling out from parking spot into the street and the instrument panel airbag light/chime came on within a mile of driving. Clicking in wheel while turning persisted intermittently throughout driving. All electrical controls on steering wheel are no-response. Horn does not work, airbag deactivated, and all steering wheel electronic controls are no-response.
| NHTSA ID Number: | 11430991 |
|---|---|
| Consumer Location: | WEST SACRAMENTO, CA |
| VIN: | 1vwbm7a33dc**** |
The battery died. It's located in the trunk. There was no way to get to the battery because there's no keyhole in the trunk lid and without power nothing works. As in the trunk latch. Once I was able to jump the car bypassing the battery the trunk latch in the driver's side door malfunctioned. Now I can't get into the trunk at all. The latched to let the backseat down are located in the trunk. It's a horrible design and I'm just grateful I was stranded alone somewhere when the trunk latch failed.
| NHTSA ID Number: | 11420426 |
|---|---|
| Consumer Location: | QUEEN CREEK, AZ |
| VIN: | 1vwbp7a30dc**** |
Clock spring broken in vehicle
| NHTSA ID Number: | 11420360 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | 1VWBP7A34DC**** |
The right headlight has not worked since I bought my car. I bought new headlights and it still wouldn’t work. So I seen a recall on the lights of the car I have.
| NHTSA ID Number: | 11416704 |
|---|---|
| Consumer Location: | TURLOCK, CA |
| VIN: | 1VWBP7A3XDC**** |
MY STEERING COLUMN STARTED MAKING A CLICKING NOISE WHEN I TURNED IT, AND THEN MY DRIVER-SIDE AIR BAG LIGHT CAME ON.
| NHTSA ID Number: | 11415550 |
|---|---|
| Consumer Location: | APPLETON, WI |
| VIN: | 1VWAP7A39DC**** |
TL*THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE JERKED FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE ENGINE WAS RATTLING AND OVER HEATING. AT START-UP, THE RPM'S REVVED UP WHILE THE RATTLING PERSISTED, WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. BERGSTROM VOLKSWAGEN OF APPLETON (3019 N VICTORY LN #102, APPLETON, WI 54913, (800) 398-6846) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR THE VEHICLE TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROMISED A CALL BACK WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. CONSUMER TOOK THE VEHICLE TO BE REPAIRED AND PAID $300 BUT WARNING LIGHT IS STILL ON.*JB
| NHTSA ID Number: | 11415465 |
|---|---|
| Consumer Location: | APPLETON, WI |
| VIN: | 1VWAP7A39DC**** |
MY 2013 VW PASSAT 2.5 S ONLY HAS 59K MILES AND I WAS DRIVING I NO DOWN ROAD ALL SUDDEN THE CAR JERKED FORWARD AND WENT INTO LIMP MODE. I HAD IT LOOKED AT THEN PARTS REPLACED AND STILL HAVING ISSUES AND THEY CAN'T FIGURE OUT ISSUE. AND NOW NEW CODES KEEP COMING UP AND KEEP GETTING NEW PARTS PUT IN BUT IT STILL FEELS LIKE ENGINE ABOUT SHAKE RIGHT OUT OF THE CAR. I TRIED CALLING VOLKSWAGEN AND THEY WERE SUPPOSED TO CALL ME BACK WITHING 2 DAYS AND I NEVER HEARD ANYTHING BACK. I TAKE REALLY GOOD CARE OF MY CAR AND HAD ALL THE PARTS REPLACED BUT ITS STILL HAVING THROTTLE AND ELECTRICAL ISSUES AND I CAN'T GET AHOLD OF ANYONE. MINES HAVING A LOT OF SAME ISSUES AS THESE PEOPLE TOO WHICH IS WEIRD ESPECIALLY AROUND SAME TIME.
| NHTSA ID Number: | 11414516 |
|---|---|
| Consumer Location: | FREMONT, CA |
| VIN: | WVWBP7AN1DE**** |
I TOOK MY CAR TO A LOCAL REPAIR MECHANIC THAT TOLD ME THAT HE HAD TO TROUBLESHOOT THE PROBLEM WITH VW PARTS EXPERTS I WENT TO FREMONT AUTO CENTER IN FREMONT CALIFORNIA, 94536 THEY HAVE A RECORD OF MY VISIT AND TROUBLESHOOTING THE PROBLEM. THEY IDENTIFIED WITH VW THAT THE FUEL PUMP MODULE WAS ACTUALLY RECALLED, NOW WHEN YOU LOOK UP THE VIN NUMBER THE RECALLED PART DOES NOT COME UP. SO I TOOK MY CAR TO THE VW DEALERSHIP LOCATED HERE: 39695 BALENTINE DR, NEWARK, CA 94560 THEY IDENTIFIED THAT THE PART IS RECALLED BUT SAID THEY WOULD NOT BE ABLE TO REPLACE THE PART BECAUSE IT DID NOT COME UP UNDER A RECALL WHEN YOU SEARCH THE VIN AND INSTEAD WANT ME TO PAY $180 TO RUN A DIAGNOSTIC TO "IDENTIFY THE PROBLEM" AND THEN "REPLACE THE PART" WOULD COST ITS OWN AMOUNT. WHO THE HELL SAYS SOMETHING LIKE THAT
| NHTSA ID Number: | 11400237 |
|---|---|
| Consumer Location: | TEGA CAY, SC |
| VIN: | WVWBP7AN8DE**** |
WHEN I WAS DRIVING ON A CITY STREET, THE ENGINE STARTED TO MISFIRE AND SHAKE. AS A RESULT, I HAVE TO STOP AND PARK MY CAR IN A PARKING LOT. AFTER A PROFESSIONAL CHECK OF THE CAR, THE REPORT STATED THAT THE TIMING CHAIN AND CAMSHAFT BROKE AND HAVE TO BE REPLACED, WHICH COST MORE THAN THE WORTH OF THE CAR ITSELF AT 83000 MILES.
| NHTSA ID Number: | 11398616 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WVWRP7AN1DE**** |
AS I WAS TURNING INTO THE APARTMENT COMPLEX I FELT MY BRAKES BEGIN TO LOCK UP. I PULLED INTO MY PARKING SPOT AND THE INSIDE OF THE CAB BEGAN TO SMOKE. MY CAR GAVE ME NO WARNING AND I COULD NOT LOCATE THE ISSUES OF THE SMOKE. I CALLED MY MECHANIC AND GOT THE VEHICLE TOWED OVER THERE. WHILE THE CAR WAS GETTING TOWED, OIL BEGAN TO FALL FROM BELOW THE ENGINE. MECHANIC REPORTED THE VACUUM PUMP WENT BAD. THAT IT ALSO LOCKED UP AND WAS LEAKING HEAVILY. HE ALSO STATED THIS WAS THE WORSE HE HAS EVER SEEN AS WELL AS TO REPORT THIS INCIDENT. I WILL INCLUDE PHOTOS WITH THIS REPORT.
| NHTSA ID Number: | 11398580 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | WVWRP7AN1DE**** |
THE VEHICLE LOST ALL BRAKING PERFORMANCE WHILE PULLING INTO DRIVEWAY AFTER COMMUTE HOME. THE PEDAL BECAME EXTREMELY HARD TO PUSH AND VEHICLE WOULD NOT SLOW NORMALLY. THE BRAKE VACUUM PUMP FAILED TO PRODUCE VACUUM AND ALSO PRODUCED A MASSIVE OIL LEAK. 2.75L OF OIL WAS GONE AFTER SECONDS. IT WAS PARKED AND TOWED TO REPAIR FACILITY.
| NHTSA ID Number: | 11397932 |
|---|---|
| Consumer Location: | MIDDLESBORO, KY |
| VIN: | 1VWBN7A35DC**** |
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE TURNING SIGNAL WAS ACTIVATED BUT FAILED TO OPERATE CORRECTLY ON THE DRIVER'S SIDE. THE CONTACT PURCHASED AND REPLACED THE BULB FOR THE INDICATOR HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (888)570-1979) WHERE THE DRIVER SIDE INDICATOR WAS INSPECTED. NO RESOLUTION TO THE FAILURE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
| NHTSA ID Number: | 11397799 |
|---|---|
| Consumer Location: | COMMERCE, GA |
| VIN: | 1VWCN7A32DC**** |
NO HEAT COMING FROM BLOCKED HEATER CORE SO DEFROST SYSTEM INEFFECTIVE. RESULT IS OBSTRUCTED VISION BECAUSE THE DEFROST SYSTEM IS NOT WORKING EFFICIENTLY. KNOWN DEFECTIVE PART ON THIS MODEL CAR (INTERNET RESEARCH) BUT VW REFUSES TO RECALL. HAPPENS AT ALL TIMES, STATIONARY AND MOVING. NO HEAT IN PASSENGER CABIN AT ALL.
