2013 VOLKSWAGEN PASSAT VIN: 1VWBM7A39DC011062

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 1VWBM7A39DC011062 Decoding Volkswagen Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

VOLKSWAGEN

Manufacturer Name

VOLKSWAGEN GROUP OF AMERICA, INC.

Model

Passat

Model Year

2013

Plant City

CHATTANOOGA

Series

Comfortline

Vehicle Type

PASSENGER CAR

Plant Country

UNITED STATES (USA)

Plant State

TENNESSEE

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

6

Displacement (CC)

3596

Displacement (CI)

219.441383764

Displacement (L)

3.596000

Engine Power (kW)

208.796000

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

280.00

Other Engine Info

BIN 5 emission. Emissions Certification Test Group: DVWXV03.6U41

Engine Manufacturer

Volkswagen

Seat Belt Type

Manual

Other Restraint System Info

Active Seat Belt Advanced Front Air Bags.

Curtain Air Bag Locations

1st Row (Driver and Passenger)

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Indirect

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 VOLKSWAGEN PASSAT Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
10.7%

2013 VOLKSWAGEN PASSAT Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 1VWBM7A39DC011062

Components: EXTERIOR LIGHTING

May 24, 2020
NHTSA ID Number: 11325904
Consumer Location: Unknown
VIN: 1VWBM7A39DC****

Summary of Complaint

YESTERDAY MORNING MY CAR NOTIFIED ME TO CHECK MY LEFT LOW BEAM. AFTER LOOKING AT IT I NOTICED THAT I WAS OUT. I WENT OVER TO A PARTS STORE AND BOUGHT THE BULB. I REPLACED IT, AND WORKED AFTER WIGGLING IT AROUND. THIS MORNING I TURN ON MY CAR TO THE SAME NOTIFICATION ON MY CAR. I WALK OUT AND NOTICE THAT THE BULB IS OUT AGAIN. I OPEN THE HOOD OF MY CAR AND NOTICE A LITTLE SMOKE COMING FROM THE LOW BEAM AREA. WHEN I HAD PULLED OUT THE LOW BEAM BASE WITH THE BULB STILL ATTACHED SOME SMOKE WAS COMING OUT OF THE CONTACTS. AFTER SOME RESEARCH I HAVE SEEN MANY PEOPLE HAVE HAD THIS EXACT ISSUE AND TURNS OUT THAT THE MODULE MELTS THE CONTACTS OF THE SOCKET, RESULTING IN LOSING CONNECTION. I'M LUCKY THAT I MANAGED TO PULL THE BASE OUT IN TIME. IF I HAD NOT OPENED MY HOOD A FIRE COULD POTENTIALLY HAVE STARTED. THIS IS A SERIOUS ISSUE AS THIS IMPEDES THE DRIVER'S VISIBILITY TO DRIVE WHICH CAN RESULT IN AN ACCIDENT WHETHER IT'S WITH THEMSELVES OR ANOTHER DRIVER ON THE ROAD.. OR FAR WORSE A CYCLIST AT NIGHT. NOT TO MENTION YOU CAN RECEIVE A TICKET FOR HAVING A HEADLIGHT OUT.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

August 08, 2018
NHTSA ID Number: 11119438
Consumer Location: LINDSTROM, MN
VIN: 1VWBM7A39DC****

Summary of Complaint

RECALL #94G8 ON 8/26/2014 I HAD MY VEHICLE IN FOR SERVICING AT THE DEALERSHIP FROM WHICH I HAD PURCHASED IT. THEY INFORMED ME THAT IN ADDITION TO THE ROUTINE SERVICING THEY WOULD BE ADDRESSING A RECALL ISSUE REGARDING THE "LOW BEAM HEADLIGHTS". THE INVOICE I RECEIVED SHOWS THE WORK PERFORMED. FLASH FORWARD 4 YEARS ALMOST TO THE DATE, I WAKE IN THE MORNING TO LEAVE FOR WORK TO SEE THAT NEITHER OF MY LOW BEAM HEADLIGHTS ARE WORKING. I CALLED THE DEALERSHIP TO GET THE ISSUE RESOLVED ASAP. WHILE AT THE DEALERSHIP LATER THAT DAY THEY LOOKED THE CAR OVER AND COME BACK WITH AN ESTIMATE OF $950 TO FULLY REPLACE BOTH HEADLIGHT ASSEMBLIES BASED OFF THE FACT THAT THERE IS POWER TO THE LIGHT SOCKETS, BUT NOT TO THE BULBS. THIS SEEMS TO BE AN ISSUE THAT WOULD BE VERY CLOSELY RELATED TO THE ISSUE THE RECALL WAS ISSUED FOR. YET BECAUSE THEY HAVE PERFORMED THE INITIAL SOLUTION MEET THE RECALL RESOLUTION SPECIFICATIONS, VOLKSWAGEN IS NOT REQUIRED TO DO ANYTHING FURTHER. HOW IS THIS POSSIBLE? IF A SPECIFIED RESOLUTION TO A SAFETY RECALL ISSUE FAILS, THE MANUFACTURER SHOULD BE MADE TO LOOK FURTHER INTO A BETTER RESOLUTION, AT NO CHARGE TO THE CONSUMER. IT MOST CERTAINLY IS NOTHING THAT I DID THAT CAUSED THE ISSUE. THE PROBLEM WOULDN'T EXIST AT ALL IF THE DESIGN BY THE MANUFACTURER WASN'T FLAWED.

Components: AIR BAGS

April 01, 2016
NHTSA ID Number: 10916409
Consumer Location: CHICAGO, IL
VIN: 1VWBM7A39DC****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS ELECTRICAL SYSTEM

May 08, 2022
NHTSA ID Number: 11463833
Consumer Location: CHESTERTOWN, NY
VIN: ****

Summary of Complaint

The contact owns a 2013 Volkswagen Passat. The contact stated the that while the vehicle was idling, there was an abnormal clicking sound detected. The contact stated that the air bag warning light illuminated and the horn became inoperable. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was 236,000. The VIN was not available.

Components: AIR BAGS

April 28, 2022
NHTSA ID Number: 11462688
Consumer Location: Unknown
VIN: 1VWCN7A33DC****

Summary of Complaint

My VW Passat has no turn signals, horn, bright lights, wipers just all steering column and steering wheel controls don’t work. Have even heard airbag don’t work. VW shop in St. Peter’s Missouri said my clock spring is broke but part is back ordered. They said come get the car it is drivable until unknown time part will come in. My car might drive but it is illegal and unsafe to drive without wipers in rain and no turn signals. Unsafe to not have horn, bright lights, or air bag.

Components: AIR BAGS

December 24, 2021
NHTSA ID Number: 11462440
Consumer Location: RICHMOND, IN
VIN: 1VWBP7A31DC****

Summary of Complaint

On 12/24/21, while driving the Passat and turning, a loud bang could be heard in the steering column and the airbag light illuminated. All steering wheel controls, such as the radio, screen toggles, volume and other associated controls ceased working. Drove straight to our trusted mechanic and was diagnosed with a broken clockspring. Repair was estimated at $436 dollars. Part is still not available to remedy. VW America insists it’s not their problem to fix.

Components: AIR BAGS

April 22, 2022
NHTSA ID Number: 11462210
Consumer Location: PANAMA CITY, FL
VIN: 1vwbh7a33dc****

Summary of Complaint

The clockspring was repaired June 14 2018, my airbag light turned on when I was backing up my vehicle and none of the steering wheel control buttons operate.

Components: STEERING ENGINE FUEL/PROPULSION SYSTEM

April 24, 2022
NHTSA ID Number: 11462147
Consumer Location: FREMONT, CA
VIN: WVWBP7AN1DE****

Summary of Complaint

VW BCM unit causes vehicle to idle then shut off while driving making it impossible to steer or increase speed.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING AIR BAGS

March 23, 2022
NHTSA ID Number: 11459070
Consumer Location: LAKE FOREST PARK, WA
VIN: 1VWBP7A37DC****

Summary of Complaint

The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system.

Components: EXTERIOR LIGHTING

March 01, 2022
NHTSA ID Number: 11455578
Consumer Location: OAKLAND, CA
VIN: 1VWAP7A38DC****

Summary of Complaint

The headlights on this vehicle are constantly going out. I’ve had to repair, replace or pay someone to fix it multiple times since I had the vehicle. One repair shop told me that they needed to take the tire off in order to fix the light and charged me $130+ to replace the bulb. I don’t think that the bulbs are the issue, I think that the sockets are. I sent the car in last year because there was a recall on the headlights but they were working fine.

Components: EXTERIOR LIGHTING

September 01, 2021
NHTSA ID Number: 11455232
Consumer Location: PRINEVILLE, OR
VIN: 1vwcn7a3xdc****

Summary of Complaint

The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact replaced an unknown part of the headlights; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 65,000.

Components: UNKNOWN OR OTHER ENGINE

February 15, 2022
NHTSA ID Number: 11452311
Consumer Location: PATERSON, NJ
VIN: 1vwap7a34dc****

Summary of Complaint

my 2013 vw passat with only 61576 miles showed problems with heat on driver side and no heat for passenger side .brought car to dealer on 2/15/2022 and was told heater core was defective and should be changed because it could cause car to over heat and cause damage to engine if not taken care of. i had the car repaired at $1000.00 out of my pocket because they wouldnt cover it in their warrenty. Multiple vw forum members have the same experiance . i contacted vw customer care and they would not help.i believe this is a major recall that could cause someone to blowup their engine for a poor quality heatercore

Components: STEERING AIR BAGS

December 23, 2021
NHTSA ID Number: 11450826
Consumer Location: OLATHE, KS
VIN: 1vwcn7a38dc****

Summary of Complaint

Per Volkswagon the vehicle is known to have a defective steering clock spring. When the part fails, the vehicle steering wheel looses all electronic function. the Airbag is deactivated and the horn does not work. This failure have happened with my vehicle. Volkswagon has initiated a recall; however, it has been 2 months and they can still not provide an eta of when the vehicle will be repaired and have instructed to drive the unsafe vehicle until the parts come in. The failure initially happened in Dec 2021. This week in Feb 2022 I was run off the road by an elderly drive in an SUV that changed lanes. I was unable to notify the other diver that I was next to her because the horn did not work!

Components: AIR BAGS

February 04, 2022
NHTSA ID Number: 11450690
Consumer Location: SHOSHONE, ID
VIN: 1VWBN7A35DC****

Summary of Complaint

Horn and drivers airbag in steering column no longer work. The clock spring is broken that powers both units.

Components: AIR BAGS ENGINE

January 07, 2022
NHTSA ID Number: 11447527
Consumer Location: YAZOO CITY, MS
VIN: 1VWBP7A30DC****

Summary of Complaint

The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle had been parked in the driveway all night and as she was approaching the vehicle, she noticed that the driver’s side air bag had deployed. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact referenced NHTSA Campaign Number: 18V148000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

December 20, 2021
NHTSA ID Number: 11444459
Consumer Location: HARLAN, KY
VIN: 1VWCN7A30DC****

Summary of Complaint

Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.

Components: AIR BAGS

November 01, 2021
NHTSA ID Number: 11443853
Consumer Location: BOCA RATON, FL
VIN: 1VWBP7A34DC****

Summary of Complaint

Airbag light is on

Components: VISIBILITY/WIPER

September 02, 2021
NHTSA ID Number: 11441771
Consumer Location: PARACHUTE, CO
VIN: 1vwcn7a39dc****

Summary of Complaint

Plugged heater core. OBD code present P2457. Defroster was compromised. Confirmed by VW dealer. Advised by manufacturer to replace heater core and flush system per technical test and repair procedure.

Components: ENGINE

November 25, 2021
NHTSA ID Number: 11441687
Consumer Location: BOSTON, MA
VIN: Wvwbp7an9de****

Summary of Complaint

Vw cc r line burn alot oil 1.000 he burn 1 qr oil

Components: ENGINE

October 13, 2021
NHTSA ID Number: 11436865
Consumer Location: PATTERSON, CA
VIN: 1vwcn7a36dc****

Summary of Complaint

My car's engine performance weakened and it would not go past 40MPH. Two loops appeared on the dashboard flashing, pulled over turned off car then started it again. Two loop icon on dash went away. Started driving again and car would not drive past 20MPH and started making a weird loud noise. I was driving through Patterson Pass Road (very dangerous and super narrow road to even consider pulling over in) Pulled over again and parked my car and walked away from my car since that is too narrow to even consider waiting in the car. I called a towing company to have my car towed to VW dealership. I bought this car not even 2 years ago from VW with only 16k miles. Have done all maintenances on it and this is the second engine problem Ive had in less than 2 years. The first problem was replacing the EGR valve and now this.

Components: STEERING ELECTRICAL SYSTEM AIR BAGS

September 23, 2021
NHTSA ID Number: 11434070
Consumer Location: Unknown
VIN: 1VWBN7A34DC****

Summary of Complaint

When parallel parking, the steering wheel began making a clicking noise when turning. The volume and duration of the clicking increased after pulling out from parking spot into the street and the instrument panel airbag light/chime came on within a mile of driving. Clicking in wheel while turning persisted intermittently throughout driving. All electrical controls on steering wheel are no-response. Horn does not work, airbag deactivated, and all steering wheel electronic controls are no-response.

Components: ELECTRICAL SYSTEM

July 27, 2021
NHTSA ID Number: 11430991
Consumer Location: WEST SACRAMENTO, CA
VIN: 1vwbm7a33dc****

Summary of Complaint

The battery died. It's located in the trunk. There was no way to get to the battery because there's no keyhole in the trunk lid and without power nothing works. As in the trunk latch. Once I was able to jump the car bypassing the battery the trunk latch in the driver's side door malfunctioned. Now I can't get into the trunk at all. The latched to let the backseat down are located in the trunk. It's a horrible design and I'm just grateful I was stranded alone somewhere when the trunk latch failed.

Components: AIR BAGS

April 26, 2021
NHTSA ID Number: 11420426
Consumer Location: QUEEN CREEK, AZ
VIN: 1vwbp7a30dc****

Summary of Complaint

Clock spring broken in vehicle

Components: EXTERIOR LIGHTING

January 13, 2021
NHTSA ID Number: 11420360
Consumer Location: PORTLAND, OR
VIN: 1VWBP7A34DC****

Summary of Complaint

The right headlight has not worked since I bought my car. I bought new headlights and it still wouldn’t work. So I seen a recall on the lights of the car I have.

Components: AIR BAGS

May 14, 2021
NHTSA ID Number: 11416704
Consumer Location: TURLOCK, CA
VIN: 1VWBP7A3XDC****

Summary of Complaint

MY STEERING COLUMN STARTED MAKING A CLICKING NOISE WHEN I TURNED IT, AND THEN MY DRIVER-SIDE AIR BAG LIGHT CAME ON.

Components: POWER TRAIN ENGINE

April 28, 2021
NHTSA ID Number: 11415550
Consumer Location: APPLETON, WI
VIN: 1VWAP7A39DC****

Summary of Complaint

TL*THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE JERKED FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE ENGINE WAS RATTLING AND OVER HEATING. AT START-UP, THE RPM'S REVVED UP WHILE THE RATTLING PERSISTED, WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. BERGSTROM VOLKSWAGEN OF APPLETON (3019 N VICTORY LN #102, APPLETON, WI 54913, (800) 398-6846) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR THE VEHICLE TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROMISED A CALL BACK WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. CONSUMER TOOK THE VEHICLE TO BE REPAIRED AND PAID $300 BUT WARNING LIGHT IS STILL ON.*JB

Components: ELECTRICAL SYSTEM ENGINE FUEL/PROPULSION SYSTEM

April 23, 2021
NHTSA ID Number: 11415465
Consumer Location: APPLETON, WI
VIN: 1VWAP7A39DC****

Summary of Complaint

MY 2013 VW PASSAT 2.5 S ONLY HAS 59K MILES AND I WAS DRIVING I NO DOWN ROAD ALL SUDDEN THE CAR JERKED FORWARD AND WENT INTO LIMP MODE. I HAD IT LOOKED AT THEN PARTS REPLACED AND STILL HAVING ISSUES AND THEY CAN'T FIGURE OUT ISSUE. AND NOW NEW CODES KEEP COMING UP AND KEEP GETTING NEW PARTS PUT IN BUT IT STILL FEELS LIKE ENGINE ABOUT SHAKE RIGHT OUT OF THE CAR. I TRIED CALLING VOLKSWAGEN AND THEY WERE SUPPOSED TO CALL ME BACK WITHING 2 DAYS AND I NEVER HEARD ANYTHING BACK. I TAKE REALLY GOOD CARE OF MY CAR AND HAD ALL THE PARTS REPLACED BUT ITS STILL HAVING THROTTLE AND ELECTRICAL ISSUES AND I CAN'T GET AHOLD OF ANYONE. MINES HAVING A LOT OF SAME ISSUES AS THESE PEOPLE TOO WHICH IS WEIRD ESPECIALLY AROUND SAME TIME.

Components: FUEL/PROPULSION SYSTEM

April 29, 2021
NHTSA ID Number: 11414516
Consumer Location: FREMONT, CA
VIN: WVWBP7AN1DE****

Summary of Complaint

I TOOK MY CAR TO A LOCAL REPAIR MECHANIC THAT TOLD ME THAT HE HAD TO TROUBLESHOOT THE PROBLEM WITH VW PARTS EXPERTS I WENT TO FREMONT AUTO CENTER IN FREMONT CALIFORNIA, 94536 THEY HAVE A RECORD OF MY VISIT AND TROUBLESHOOTING THE PROBLEM. THEY IDENTIFIED WITH VW THAT THE FUEL PUMP MODULE WAS ACTUALLY RECALLED, NOW WHEN YOU LOOK UP THE VIN NUMBER THE RECALLED PART DOES NOT COME UP. SO I TOOK MY CAR TO THE VW DEALERSHIP LOCATED HERE: 39695 BALENTINE DR, NEWARK, CA 94560 THEY IDENTIFIED THAT THE PART IS RECALLED BUT SAID THEY WOULD NOT BE ABLE TO REPLACE THE PART BECAUSE IT DID NOT COME UP UNDER A RECALL WHEN YOU SEARCH THE VIN AND INSTEAD WANT ME TO PAY $180 TO RUN A DIAGNOSTIC TO "IDENTIFY THE PROBLEM" AND THEN "REPLACE THE PART" WOULD COST ITS OWN AMOUNT. WHO THE HELL SAYS SOMETHING LIKE THAT

Components: EXTERIOR LIGHTING

March 21, 2021
NHTSA ID Number: 11405328
Consumer Location: HAMMOND, LA
VIN: 1VWBH7A30DC****

Summary of Complaint

I WAS DRIVING HOME FROM STORE ON A HIGHWAY AROUND 7:30 PM CST ON MARCH 21, 2021 WHEN SUDDENLY MY LIGHTS ON MY CAR STOP WORKING ON THE PASSENGER SIDE. THE A WARNING MESSAGE STATING TO CHECK RIGHT LOW BEAM HEADLIGHT. I DID MY RESEARCH ON THE ERROR AND BOUGHT A REPLACEMENT LIGHT BULB FROM O'REILLY AUTO PARTS TO SOLVE THIS ISSUE. AFTER REPLACING THE BULB, THE PASSENGER SIDE LIGHTS STILL DIDN'T WORK. I CALLED THE VW DEALERSHIP THE NEXT DAY TO GET SCHEDULE AN APPOINTMENT TO FIX THE PROBLEM. IN THE MEANTIME, I DID FURTHER RESEARCH ON THE PROBLEM. I DISCOVERED THAT VW HAD A VOLUNTARY RECALL ON THE 2012 -2013 MODEL YEAR VW PASSAT HEADLIGHT (LOW BEAM) DATED MARCH 17, 2014. THE VEHICLES INCLUDED IN THIS RECALL WERE THOSE MANUFACTURED FROM JANUARY 2011 - NOVEMBER 2012. THIS SEEMED TO BE THE PROBLEM WITH MY VEHICLE WHICH WAS MANUFACTURED IN APRIL 2013 (NOT IN THE RECALL DATE OF MANUFACTURE). I FURTHER DISCOVERED THAT COMPLAINTS OF THIS LOW BEAM ISSUE STARTED IN MAY 2013 AFTER INTERNAL QUALITY ANALYSIS RECEIVED A REPORT OF A QUALITY DEVIATION HAVING BEEN FOUND AFFECTING APPROXIMATELY 150,201 VEHICLES. THERE IS SOME GREY AREA FOR VEHICLES MANUFACTURED BETWEEN DECEMBER 2012 - APRIL 2013. REMEMBER THE BASIS OF DETERMINATION STARTING IN MAY 2013. ON MARCH 25, 2021, I WENT TO THE DEALERSHIP TO GET THIS ISSUE RESOLVE. I EXPLAINED TO THE SERVICE REPRESENTATIVE ABOUT THE RECALL ABOUT THE LOW BEAM HEADLIGHT. HE CHECKED HIS COMPUTER WITH MY VIN AND STATED THIS WAS NOT COVERED ON THE RECALL. THEY SERVICED THE LIGHTS. AFTER GETTING MY KEYS BACK AFTER SERVICE, I CHECKED MY LIGHTS. THE PASSENGER LIGHTS WEREN'T WORKING. THE TECH CAME OUT A WIGGLE THE LIGHT WHICH THEN CAME BACK ON. WHEN I GOT HOME, THE ENTIRE PASSENGER AND DRIVER LOW BEAM NOT WORKING. I WENT BACK THE NEXT DAY WHEN THE REPAIRED THE LIGHT WITH FIX FOR THE RECALL BY REPLACING SOCKET IN HEADLIGHT. THIS IS A MAJOR SAFETY HAZARD.

Components: ENGINE

February 09, 2021
NHTSA ID Number: 11400237
Consumer Location: TEGA CAY, SC
VIN: WVWBP7AN8DE****

Summary of Complaint

WHEN I WAS DRIVING ON A CITY STREET, THE ENGINE STARTED TO MISFIRE AND SHAKE. AS A RESULT, I HAVE TO STOP AND PARK MY CAR IN A PARKING LOT. AFTER A PROFESSIONAL CHECK OF THE CAR, THE REPORT STATED THAT THE TIMING CHAIN AND CAMSHAFT BROKE AND HAVE TO BE REPLACED, WHICH COST MORE THAN THE WORTH OF THE CAR ITSELF AT 83000 MILES.

Components: SERVICE BRAKES

February 23, 2021
NHTSA ID Number: 11398616
Consumer Location: Unknown
VIN: WVWRP7AN1DE****

Summary of Complaint

AS I WAS TURNING INTO THE APARTMENT COMPLEX I FELT MY BRAKES BEGIN TO LOCK UP. I PULLED INTO MY PARKING SPOT AND THE INSIDE OF THE CAB BEGAN TO SMOKE. MY CAR GAVE ME NO WARNING AND I COULD NOT LOCATE THE ISSUES OF THE SMOKE. I CALLED MY MECHANIC AND GOT THE VEHICLE TOWED OVER THERE. WHILE THE CAR WAS GETTING TOWED, OIL BEGAN TO FALL FROM BELOW THE ENGINE. MECHANIC REPORTED THE VACUUM PUMP WENT BAD. THAT IT ALSO LOCKED UP AND WAS LEAKING HEAVILY. HE ALSO STATED THIS WAS THE WORSE HE HAS EVER SEEN AS WELL AS TO REPORT THIS INCIDENT. I WILL INCLUDE PHOTOS WITH THIS REPORT.

Components: SERVICE BRAKES

February 25, 2021
NHTSA ID Number: 11398580
Consumer Location: LAS VEGAS, NV
VIN: WVWRP7AN1DE****

Summary of Complaint

THE VEHICLE LOST ALL BRAKING PERFORMANCE WHILE PULLING INTO DRIVEWAY AFTER COMMUTE HOME. THE PEDAL BECAME EXTREMELY HARD TO PUSH AND VEHICLE WOULD NOT SLOW NORMALLY. THE BRAKE VACUUM PUMP FAILED TO PRODUCE VACUUM AND ALSO PRODUCED A MASSIVE OIL LEAK. 2.75L OF OIL WAS GONE AFTER SECONDS. IT WAS PARKED AND TOWED TO REPAIR FACILITY.

Components: EXTERIOR LIGHTING

September 16, 2020
NHTSA ID Number: 11397932
Consumer Location: MIDDLESBORO, KY
VIN: 1VWBN7A35DC****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE TURNING SIGNAL WAS ACTIVATED BUT FAILED TO OPERATE CORRECTLY ON THE DRIVER'S SIDE. THE CONTACT PURCHASED AND REPLACED THE BULB FOR THE INDICATOR HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (888)570-1979) WHERE THE DRIVER SIDE INDICATOR WAS INSPECTED. NO RESOLUTION TO THE FAILURE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Components: VISIBILITY/WIPER

February 01, 2021
NHTSA ID Number: 11397799
Consumer Location: COMMERCE, GA
VIN: 1VWCN7A32DC****

Summary of Complaint

NO HEAT COMING FROM BLOCKED HEATER CORE SO DEFROST SYSTEM INEFFECTIVE. RESULT IS OBSTRUCTED VISION BECAUSE THE DEFROST SYSTEM IS NOT WORKING EFFICIENTLY. KNOWN DEFECTIVE PART ON THIS MODEL CAR (INTERNET RESEARCH) BUT VW REFUSES TO RECALL. HAPPENS AT ALL TIMES, STATIONARY AND MOVING. NO HEAT IN PASSENGER CABIN AT ALL.

Components: STEERING AIR BAGS

December 02, 2020
NHTSA ID Number: 11388627
Consumer Location: BULLHEAD CITY, AZ
VIN: WVWBP7AN6DE****

Summary of Complaint

CLOCK SPRING STOPPED WHILE PULING OUT MY PARKING LOT

Components: EXTERIOR LIGHTING

November 12, 2019
NHTSA ID Number: 11387071
Consumer Location: ORLANDO, FL
VIN: 1VWBP7A33DC****

Summary of Complaint

PASSENGER HEADLIGHT SOCKET AND RING HAVE DEFORMITY CAUSING INTERMITTENT CONNECTION LOSS. VW DEALER TECH ADVISED WILL HAVE TO REPLACE SOCKET AND HEADLIGHT CONNECTION RING WITH UPGRADED PART FOR REPAIR AT COST OF $260.00. I THOUGHT THESE DEFORMED PARTS WERE CAUSE FOR RECALL ON 2013 PASSATS BUT DEALER SAID SOME 2013 VW PASSATS WERE RECALLED BUT PART WAS UPGRADED FOR SOME 2013 PASSATS SO SOME 2013 PASSATS ARE NOT INCLUDED IN RECALL. YET THE VW DEALER TECH NOTED THE DEFORMED SOCKET AND RING NEED TO BE REPLACED WITH UPGRADED PART SO MY 2013 PASSAT HAS A DEFORMED SOCKET AND RING THAT NEED TO BE REPLACED WITH UPGRADED PART. MY VW PASSAT SHOULD BE INCLUDED IN A RECALL.

Components: AIR BAGS

October 31, 2020
NHTSA ID Number: 11384616
Consumer Location: BULLHEAD CITY, AZ
VIN: WVWBP7AN6DE****

Summary of Complaint

CLOCK SPRING BROKE

Components: UNKNOWN OR OTHER

December 07, 2020
NHTSA ID Number: 11384370
Consumer Location: HARWINTON, CT
VIN: 1VWCN7A33DC****

Summary of Complaint

VW IS HAS A RECALL AND WARRANTY EXTENTION ON 2013 - 2014 VW PASSAT TDI WITH ENGINE CODE CKRA, WHICH MINE IS, FOR THE HEATER CORE,. SYSMPTOM ARE NO HEAT ON PASSNAGER SIDE, SAME SYSMPTOM I AM EXPERIENCING. YET VW SAYS MINE IS NOT COVERED YET FALLS IN THE APRAMITERES. THEY CLAIM THERE ARE A RANGE OF VINS BUT WILL NOT PROVIDE ME WITH THAT INFO TO SEE IF MINE IS COVERED. THEY WILL NOT EXPLAIN WHY SOME ARE AND SOME ARE NOTCOVERED AS THEY ARE ALL THE SAME CAR, WITH THE SAME APRT SAME ISSUES, YET VW WILL ONLY COVER REPLACEMENT ON CERATIN MODELS. YET THEY WONT EXPLAIN WHICH.

Components: ELECTRICAL SYSTEM AIR BAGS

December 21, 2020
NHTSA ID Number: 11384401
Consumer Location: WILLOUGHBY, OH
VIN: 1VWCH7A39DC****

Summary of Complaint

AIR BAG AND ALL STEERING WHEEL CONTROLS FAILED. HAD SIMILAR ISSUE AND HAD CLOCK SPRING REPLACE 12/26/2016 AND APPEARS TO HAVE FAILED AGAIN 4 YEARS LATER.

Components: ELECTRICAL SYSTEM ENGINE FUEL/PROPULSION SYSTEM

September 23, 2020
NHTSA ID Number: 11382804
Consumer Location: CENTRAL POINT, OR
VIN: 1VWBN7A38DC****

Summary of Complaint

MY 2013 VOLKWAGEN PASSAT I PURCHASED IN NOVEMBER OF 2019 HAS CONTINUED TO HAVE SO MANY PROBLEMS INVOLVING WHAT I HAVE BEEN TOLD THE MAJOR RECAL THE VOLKSWAGEN HAS FOR MY VEHICLE. HOW EVER I ONLY SEE THE RECAL FIX FOR MY VEHICLE BACK IN OCTOBER OF 2019 YET IT WAS BACK IN THE DEALER FOR THE SAME RECAL JUST 6 WEEKS AGO AND NOW I HAVE HAD IT IN ANOTHER MACHANIC SHOP FOR THE 2ND TIME NOW SAME RECAL ISSUES AND I CANT GET AN HONES ANSWER FROM ANY ONE. MY VEHICLE WAS ALSO SUPPOSED TO BE AT THE DEALER SHIP JUST ABOUT 6 WEEKS AGO BUT I WENT THERE AND MY VEHICLE WAS NOT THERE YET THEY WOULD NOT GIVE ME ANY INFORMATION AND MY GPS IS ON HOWEVER MY ACCOUNT INFORMATION IS INCORRECT.

VOLKSWAGEN PASSAT Sold

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1VWAP7A32CC035379
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2009 VOLKSWAGEN PASSAT Mechanical Unknown
WVWHL73C79E534119
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2012 VOLKSWAGEN PASSAT Collision Run & Drive
1VWCM7A39CC081437