|Dynamic Head Restraints||Not Available|
|Head Restraint||Driver, Front Passenger, Rear Seat|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Pelvis/Torso||Driver, Front Passenger|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||Standard|
|Safety Power Windows (Anti-Pinch) locations||Driver, Front Passenger, Rear Seat|
|NHTSA ID Number:||11463833|
|Consumer Location:||CHESTERTOWN, NY|
The contact owns a 2013 Volkswagen Passat. The contact stated the that while the vehicle was idling, there was an abnormal clicking sound detected. The contact stated that the air bag warning light illuminated and the horn became inoperable. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was 236,000. The VIN was not available.
|NHTSA ID Number:||11462688|
My VW Passat has no turn signals, horn, bright lights, wipers just all steering column and steering wheel controls don’t work. Have even heard airbag don’t work. VW shop in St. Peter’s Missouri said my clock spring is broke but part is back ordered. They said come get the car it is drivable until unknown time part will come in. My car might drive but it is illegal and unsafe to drive without wipers in rain and no turn signals. Unsafe to not have horn, bright lights, or air bag.
|NHTSA ID Number:||11462440|
|Consumer Location:||RICHMOND, IN|
On 12/24/21, while driving the Passat and turning, a loud bang could be heard in the steering column and the airbag light illuminated. All steering wheel controls, such as the radio, screen toggles, volume and other associated controls ceased working. Drove straight to our trusted mechanic and was diagnosed with a broken clockspring. Repair was estimated at $436 dollars. Part is still not available to remedy. VW America insists it’s not their problem to fix.
|NHTSA ID Number:||11462210|
|Consumer Location:||PANAMA CITY, FL|
The clockspring was repaired June 14 2018, my airbag light turned on when I was backing up my vehicle and none of the steering wheel control buttons operate.
|NHTSA ID Number:||11462147|
|Consumer Location:||FREMONT, CA|
VW BCM unit causes vehicle to idle then shut off while driving making it impossible to steer or increase speed.
|NHTSA ID Number:||11459070|
|Consumer Location:||LAKE FOREST PARK, WA|
The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system.
|NHTSA ID Number:||11455578|
|Consumer Location:||OAKLAND, CA|
The headlights on this vehicle are constantly going out. I’ve had to repair, replace or pay someone to fix it multiple times since I had the vehicle. One repair shop told me that they needed to take the tire off in order to fix the light and charged me $130+ to replace the bulb. I don’t think that the bulbs are the issue, I think that the sockets are. I sent the car in last year because there was a recall on the headlights but they were working fine.
|NHTSA ID Number:||11455232|
|Consumer Location:||PRINEVILLE, OR|
The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact replaced an unknown part of the headlights; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 65,000.
|NHTSA ID Number:||11452311|
|Consumer Location:||PATERSON, NJ|
my 2013 vw passat with only 61576 miles showed problems with heat on driver side and no heat for passenger side .brought car to dealer on 2/15/2022 and was told heater core was defective and should be changed because it could cause car to over heat and cause damage to engine if not taken care of. i had the car repaired at $1000.00 out of my pocket because they wouldnt cover it in their warrenty. Multiple vw forum members have the same experiance . i contacted vw customer care and they would not help.i believe this is a major recall that could cause someone to blowup their engine for a poor quality heatercore
|NHTSA ID Number:||11450826|
|Consumer Location:||OLATHE, KS|
Per Volkswagon the vehicle is known to have a defective steering clock spring. When the part fails, the vehicle steering wheel looses all electronic function. the Airbag is deactivated and the horn does not work. This failure have happened with my vehicle. Volkswagon has initiated a recall; however, it has been 2 months and they can still not provide an eta of when the vehicle will be repaired and have instructed to drive the unsafe vehicle until the parts come in. The failure initially happened in Dec 2021. This week in Feb 2022 I was run off the road by an elderly drive in an SUV that changed lanes. I was unable to notify the other diver that I was next to her because the horn did not work!
|NHTSA ID Number:||11450690|
|Consumer Location:||SHOSHONE, ID|
Horn and drivers airbag in steering column no longer work. The clock spring is broken that powers both units.
|NHTSA ID Number:||11447527|
|Consumer Location:||YAZOO CITY, MS|
The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle had been parked in the driveway all night and as she was approaching the vehicle, she noticed that the driver’s side air bag had deployed. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact referenced NHTSA Campaign Number: 18V148000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.
|NHTSA ID Number:||11444459|
|Consumer Location:||HARLAN, KY|
Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.
|NHTSA ID Number:||11443853|
|Consumer Location:||BOCA RATON, FL|
Airbag light is on
|NHTSA ID Number:||11441771|
|Consumer Location:||PARACHUTE, CO|
Plugged heater core. OBD code present P2457. Defroster was compromised. Confirmed by VW dealer. Advised by manufacturer to replace heater core and flush system per technical test and repair procedure.